Gray Box Icon upper right corner?

I have had my phone for 1 year now and now I have this icon that is a small gray rectangualr box with two dots in it to the right of my battery status on my main screen.  Anytime I had a voicemail it had showed up and then I would listen and it would disappear but I have no voicemails and it remains...what is this icon and how do i get rid of it? Thanks!

That does sound like you voice mail indicator. Looks like this one below?
If you have an errant VOICE MAIL waiting icon on your home screen:
* Call your voice mail and clear the message.
* Call your BB from another line and leave a message. From you BB, call your voice mail and clear and delete your messages.
* If the above fails, pull your battery to reset and reboot your BlackBerry.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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