Gray Screen and won't start up
I shut down my mac last night because we were expecting storms. I tried to start up this morning and it chimes and then the screen goes a light gray. It is not showing anything on the screen - no icons, no little weird folder - nothing, just a blank gray screen.
I have pushed the power button and it goes black (like asleep) then push the button again... it chimes again and then the screen goes gray. I have done this several times. Then I turned it off, unplugged it from the outlet, plugged it back in and tried again with the same result - blank gray screen.
I am freaking out because I am in the middle of several major projects and I need to be able to use the computer today. Right now I am emailing from an older mac that I have in my office.
Any help would be appreciated.
Thank you.
Your welcome!
Now look at: *System Preferences > Startup Disk* and select the 10.5.6 on Macintosh HD then lock the preference.
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I posted this problem several weeks ago. Then there was an update. Everything went away until yesterday. Now I when I turn on the IMac 20" I get either a gray screen followed by the loud fan after a few minutes, or, I get folder with a question mark icon flashing on a gray screen. I have rebooted over and over and nothing changes. ANy one have any recommendations how to fix this - this time. Previously, this problem seem to coincide with an Apple update.
The only thing I can think of short of a hardware or software problem is go into:
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Also, which version of the iMac G5 do you own? Rev A, B, etc. You can go here: http://www.apple.com/support/exchange_repair/ check to see if your machine falls into any of the repair programs...
Rick
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Howdy Lowana42,
Welcome to Apple Support Communities.
It sounds like your MacBook Pro has a startup issue that is causing it to only display an Apple logo. Try the suggestions in the article below, they will resolve most issues like this one.
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Hi,
I have an iMac G5 (iSight) PPC, 2005, model 1145. All was running well until a couple of weeks ago (see post/thread https://discussions.apple.com/message/16191999#16191999), when I had an issue with a grey screen, no start, and spinning wheel. Through a series of replies, it was determined that I probably had a corrupt file in the OS (10.5.8). I did an Archive and Install of the OS and all was running very smoothly....until....NOW!!!!!!!
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SandieJust repaired my iMac G5 with complete boot failure, it all came down to capacitors, there was an industry wide use of sub standard/sub spec capacitors at the time the imac G5 was manufactured, due to a manufacturer using a capacitor recipe missing one ingredient, This caused the imac G5's to fail at a much faster rate than they should have done, I had to replace half the capacitors in the power supply and 5 of the higher rated capacitors nearest the power supplies internal vent onto the logic board once this repair was affected, my machine worked perfectly.
take the cover of the back of you imac G5 and see whether your imac version has some led diagnostic lights and check whether the power diagnostic led light lights up properly when started, there are tutorials for this on the web also a light there that indicates whether gpu is communicating with the display properly. all led internal green lights should light up, apart from the right hand one of the four.
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Thanks to anyone who has workable suggestions.If you really believe that your system has been compromised, here's what you do:
Disconnect your Mac from your cable modem;
Back up any documents on your system that are important to you;
Boot your Mac from the system installation disks that came with it (insert the disk, restart your Mac, and hold down the "c" key until you get the "spinning gear" icon);
Choose a language and click the arrow button to continue;
From the Utilities menu, choose Disk Utility;
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Click the "Erase" tab;
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Note that when you reconnect to the cable modem, you may still get an IP address starting with 198. This is normal with some cable modems and probably not a cause for concern. It will not be an indication that your system is still compromised; that will not be possible if you perform all the above steps.
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G70-246US Laptop has black screen and won't start
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Thanks in Advance.With the hdd out can you access the BIOS by tapping the F10 key after powering on? If so that would pretty well point to the hdd causing the problems. Your machine came with a 160Gb SATA hdd. If you will be using your Recovery Disks to reinstall you need at least that large to use them,can be larger but no smaller.
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others** -
I have followed the steps above for downgrading iCloud storage options, but when I get to the screen to select a downgraded option, the Done button is grayed out and won't let me select a new option. I see a lock in top right-hand corner, but not sure where to go to unlock it.
Choose Apple () menu > System Preferences, then click the iCloud icon.
Click the Manage button.
Click Change Storage Plan.
Click Downgrade Options.
Enter your Apple ID password, then click Manage.
Choose your current plan, then click Done.
(from http://support.apple.com/kb/HT5527 ) -
My MacBook Pro starts with a Gray Screen and Apple Logo, a bar comes at the bottom, but after few seconds the machine shuts down. This was bought approx 1 year back. Please help!!
jayanta.ray,
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When I start MacBook Pro13 shows gray Screen and flashing file Image with question mark
When I start MacBook Pro13 shows gray Screen and flashing file Image with question mark , it's brand new I just receive it from Apple Store .
Startup Manager to select Startup disk.
http://support.apple.com/kb/HT1310
Repair Disk
Steps 2 through 8
http://support.apple.com/kb/PH5836 -
my MacBook Pro is crashing and Mac OS stops working sometimes so I have to restart it. And sometimes it stays on the first white-ish screen with the Apple and won't start further.
What to do?
Does that mean that the is the end of my Mac Book 5bought in the summer of 2009) ? Or is there someting to do to fix it?
Thanks
VTry this:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
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My 2012, 17" macbook pro starts, gray screen and shuts down.
Anybody knows why my 2012, 17" macbook pro is starting with gray screen and mac logo and shuts down after?
I have Mavrick on. Last night i tried to use itunes and got an error for the first time. It said " itunes was corrupted or not installed correctly" . There is no reason because i listened to music just day before. After working on some docs i shut down the laptop. This morning when i tried to start up it didnt happened. Tried all shortcuts to do recorvery. It said " mac HD and Recorvery HD" both are blocked and not accessible.
Ran another doagnoses, checked hard drive and got errors.
I cant see why hard drive might be damaged.
Plz help me out. I didnt do any backup and dont ant to reformat it.
Thanks
-SoleilWell, i tried different things. First tried Recorvery start. It showed mac HD and Recovery HD but i couldnt choose any, said it was locked.
When i diagnosed the hard drive, dont remember exactly but it ran the HD test and on red showed Hard Drive damaged.
Tonight after putting this questions here i tried again Online Help option, i could see all my folders, files, applications but couldnt open any. It was using Safari.
Not sure whats going on. All started with getting slow and i didnt turn the laptop off "was on sleep" for few days till last night.
Like i said before, last night i couldnt start iTunes, but didnt pay attention to it and shut off laptop. Only if i knew it wont start up again.. :-( -
My iMac freezes at start. I just get the gray screen and apple symbol.
I turned it off and on and then nothing. Just gray screen and spinning wheel. I also see the mouse pointer.
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.
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