Gray Screen Computer Not Recognizing

My Ipod Won't Even Turn On In General When It Is Not Plugged In To A Power Source, No Matter How Many Times I Try To Manually Reset It, But When I Do Plug It Into My Mac, The Screen Lights Up A Light Gray Color And Stays That Way, Yet My Mac Doesn't Recognize An Ipod Is Plugged In. It's like My Ipod Knows It's Plugged In But My Computer Doesn't. Any Suggestions?

Hi ...
Windows or Mac ...
iOS: Device not recognized in iTunes for Windows
iOS: Device not recognized in iTunes for Mac OS X

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    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Computer not recognizing that my ipod is pluged in!!

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    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
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    iTunes 7 doesn't recognize the iPod.
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    iPod does not appear in iTunes.
    Fast user switching in Windows XP is not supported.
    Windows confuses iPod with network drive
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    http://support.apple.com/kb/ts1369
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