Gray Screen of Death on my MackBook Pro

Hi there
I have a new MakBook Pro 2GB memory, and whenever it says still for a while (time veries), it hangs/crashes with this screen http://macosx.com/forums/attachment.php?attachmentid=5789&d=1152353488
MakBook Pro Mac OS X (10.4.7) 2GB Memory
it is a totaly new machine, and the first time it happend to me was right after I finished the install and the OS launched the update. it happend several times during the update procedure.
Thanks, Oren
MakBook Pro Mac OS X (10.4.7) 2GB Memory

here is the panic log:
Fri Jul 7 17:52:19 2006
panic(cpu 1 caller 0x0019CAEF): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x38ead65d, CR3: 0x01630000, CR4: 0x000006a0
EAX: 0x041a4780, EBX: 0x041a2400, ECX: 0x00000000, EDX: 0x0040c680
ESP: 0x38ead65d, EBP: 0x254bbd14, ESI: 0x00100000, EDI: 0x00000000
EFL: 0x00010202, EIP: 0x38ead65d, CS: 0x00000008, DS: 0x00000010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x254bbb80 : 0x128b5e (0x3bbeb8 0x254bbba4 0x131bbc 0x0)
0x254bbbc0 : 0x19caef (0x3c1340 0x1 0xe 0x3c10f8)
0x254bbc70 : 0x197b53 (0x254bbc84 0x254bbd14 0x38ead65d 0x5d20048)
0x254bbc7c : 0x38ead65d (0x5d20048 0x3d80010 0x190010 0x10)
0x254bbd14 : 0x3b737049 (0x41a2400 0x100000 0x0 0x6250a73)
0x254bbd84 : 0x3bd85938 (0x41a2400 0x44c5380 0x0 0x100000)
0x254bbdf4 : 0x3bd89f71 (0x40d5000 0x40a2618 0x412ef40 0x0)
0x254bbe34 : 0x3bd8928c (0x402f400 0x40a2618 0x254bbe54 0x7800)
0x254bbe54 : 0x3b848809 (0x416f700 0x412ef40 0x0 0x0)
0x254bbea4 : 0x3b849a2b (0x3eb8c00 0x800 0x254bbee4 0x3f9e140)
0x254bbee4 : 0x3b83d440 (0x3eb8c00 0x40c3f80 0x0 0x128dbf)
0x254bbf14 : 0x38d7dd (0x3eb8c00 0x40d6f80 0x1 0x3f9e140)
0x254bbf64 : 0x38c989 (0x40d6f80 0x135d18 0x0 0x3f9e140)
0x254bbf94 : 0x38c6ad (0x40c3f80 0x3000006 0x0 0x450)
0x254bbfd4 : 0x197a21 (0x40c3f80 0x0 0x3f9e3b8 0x41a2400) Backtrace terminated-invalid frame pointer 0x0
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOAHCIBlockStorage(1.0.1)@0x3bd83000
dependency: com.apple.iokit.IOStorageFamily(1.5)@0x3b72f000
dependency: com.apple.iokit.IOAHCIFamily(1.0.0)@0x3b83b000
com.apple.driver.AppleAHCIPort(1.0.2)@0x3b846000
dependency: com.apple.iokit.IOPCIFamily(2.0)@0x35748000
dependency: com.apple.iokit.IOAHCIFamily(1.0.0)@0x3b83b000
com.apple.iokit.IOAHCIFamily(1.0.0)@0x3b83b000
com.apple.iokit.IOStorageFamily(1.5)@0x3b72f000
Kernel version:
Darwin Kernel Version 8.6.1: Tue Mar 7 16:55:45 PST 2006; root:xnu-792.9.22.obj~1/RELEASE_I386
Fri Jul 7 17:58:02 2006
panic(cpu 1 caller 0x0019CAEF): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
CR0: 0x80010033, CR2: 0xea7cf113, CR3: 0x01630000, CR4: 0x000006a0
EAX: 0x0040bc20, EBX: 0x1451b62c, ECX: 0x00000000, EDX: 0x034707c0
ESP: 0xea7cf113, EBP: 0x1451b608, ESI: 0x00000001, EDI: 0x038e0700
EFL: 0x00010297, EIP: 0xea7cf113, CS: 0x00000008, DS: 0x00000010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x1451b4a4 : 0x128b5e (0x3bbeb8 0x1451b4c8 0x131bbc 0x0)
0x1451b4e4 : 0x19caef (0x3c1340 0x1 0xe 0x3c10f8)
0x1451b594 : 0x197b53 (0x1451b5a8 0x1451b608 0xea7cf113 0x14510048)
0x1451b5a0 : 0xea7cf113 (0x14510048 0x120010 0x1cb0010 0x10)
0x1451b608 : 0x3b08dd (0x34fd060 0x355d2f0 0x1451b62c 0x3b0713)
0x1451b638 : 0x396d3e (0x3502160 0x0 0x35b5990 0x1b57b54)
0x1451b688 : 0x396b6b (0x38e0700 0x38e0700 0x2c79e18 0x0)
0x1451b6b8 : 0x3203f080 (0x38e0700 0x2c79e18 0x0 0x1)
0x1451b758 : 0x32040571 (0x36bf800 0x385b080 0x1451b7a8 0x3203aae2)
0x1451b7a8 : 0x32042efa (0x36bf800 0x385b080 0x12d020 0x228)
0x1451bc88 : 0x320278a1 (0x36bf800 0x1451bcf0 0x0 0x0)
0x1451bd18 : 0x3a18a9 (0x36bf800 0x1 0x1451bd4c 0x1451bd48)
0x1451bd58 : 0x3a4db3 (0x36bf800 0x1 0x2c774c0 0x1)
0x1451bd88 : 0x189eb5 (0x36bf800 0x1 0x2c774c0 0x36a28c0)
0x1451bdd8 : 0x12b389 (0x36a288c 0x368bea0 0x1451be18 0x11dd90)
0x1451be18 : 0x124902 (0x36a2800 0x2c4d5a8 0x1b57190 0x0) Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.apple.ATIRadeonX1000(4.2.6)@0x3201f000
dependency: com.apple.iokit.IOPCIFamily(2.0)@0x246c5000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.3)@0x31d9d000
dependency: com.apple.iokit.IONDRVSupport(1.4.3)@0x31db8000
Kernel version:
Darwin Kernel Version 8.6.1: Tue Mar 7 16:55:45 PST 2006; root:xnu-792.9.22.obj~1/RELEASE_I386
Fri Jul 7 18:03:08 2006
panic(cpu 0 caller 0x0034FBE6): mbuf address out of range 0xd54208
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0xb47bb04 : 0x128b5e (0x3bbeb8 0xb47bb28 0x131bbc 0x0)
0xb47bb44 : 0x34fbe6 (0x3db914 0xd54208 0x131bc68 0x13f5f5)
0xb47bb64 : 0x22e673 (0x1 0x2 0xb47bb74 0x18)
0xb47bc44 : 0x22d460 (0x2110858 0x28 0x1 0x111a8c0)
0xb47be14 : 0x222007 (0x1d063a00 0x14 0xb47bf14 0x930506)
0xb47be54 : 0x223a8b (0x1d063a00 0x14 0x6 0x0)
0xb47bf64 : 0x211109 (0x1d063a00 0x1d063a00 0x42cb5c 0x135798)
0xb47bfa4 : 0x1f773d (0x20c4004 0x1d063a00 0x1d052016 0x1)
0xb47bfd4 : 0x197a21 (0x0 0x0 0x1bc80d0 0x4a1000) Backtrace terminated-invalid frame pointer 0x0
Kernel version:
Darwin Kernel Version 8.6.1: Tue Mar 7 16:55:45 PST 2006; root:xnu-792.9.22.obj~1/RELEASE_I386
Fri Jul 7 18:18:14 2006
panic(cpu 0 caller 0x0019CAEF): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x12b1fcc0, CR3: 0x00d43000, CR4: 0x000006e0
EAX: 0x00000004, EBX: 0x00001203, ECX: 0x00000010, EDX: 0x0000000e
ESP: 0x12b1fcc0, EBP: 0x00000000, ESI: 0x00000000, EDI: 0x00000000
EFL: 0x00010206, EIP: 0x12b1fcc0, CS: 0x00000008, DS: 0x902a0010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x13d2be98 : 0x128b5e (0x3bbeb8 0x13d2bebc 0x131bbc 0x0)
0x13d2bed8 : 0x19caef (0x3c1340 0x0 0xe 0x3c10f8)
0x13d2bf88 : 0x197b53 (0x13d2bf9c 0x0 0x12b1fcc0 0x48)
0x13d2bf94 : 0x12b1fcc0 (0x48 0xffff0010 0x7fff0010 0x902a0010) Backtrace terminated-invalid frame pointer 0x0
Kernel version:
Darwin Kernel Version 8.6.1: Tue Mar 7 16:55:45 PST 2006; root:xnu-792.9.22.obj~1/RELEASE_I386
Fri Jul 7 18:26:08 2006
panic(cpu 0 caller 0x00351267): mbuf address out of range 0x105c0000
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x13b33c78 : 0x128b5e (0x3bbeb8 0x13b33c9c 0x131bbc 0x0)
0x13b33cb8 : 0x351267 (0x3db914 0x105c0000 0x13b33cf8 0x5a0)
0x13b33cf8 : 0x3537a2 (0x258abb00 0x5a0 0x13b33ebc 0x0)
0x13b33d38 : 0x355660 (0x13b33dd8 0x0 0x1 0x13572c)
0x13b33df8 : 0x346cb5 (0x29f0000 0x0 0x13b33ebc 0x0)
0x13b33e28 : 0x3427e0 (0x2bacf40 0x13b33ebc 0x290a704 0x0)
0x13b33f18 : 0x3429f9 (0x29f15dc 0x2bacf40 0xb 0xb0196bf0)
0x13b33f78 : 0x36d8e4 (0x29f15dc 0x2bb8f3c 0x2bb8f80 0x0)
0x13b33fd8 : 0x197e7e (0x2d740d0 0x2d740d0 0x4a1000 0x13b33e24) No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xb01968e8
Kernel version:
Darwin Kernel Version 8.6.1: Tue Mar 7 16:55:45 PST 2006; root:xnu-792.9.22.obj~1/RELEASE_I386
Fri Jul 7 19:03:02 2006
panic(cpu 1 caller 0x0019CAEF): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
CR0: 0x80010033, CR2: 0x09e87db5, CR3: 0x00d43000, CR4: 0x000006a0
EAX: 0x00000003, EBX: 0x0b4eb46e, ECX: 0x0b4eb04e, EDX: 0x02025884
ESP: 0x09e87db5, EBP: 0x0b4ebd38, ESI: 0x00000001, EDI: 0x0b4eb06c
EFL: 0x00010287, EIP: 0x09e87db5, CS: 0x00000008, DS: 0x00000010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0xb4eae78 : 0x128b5e (0x3bbeb8 0xb4eae9c 0x131bbc 0x0)
0xb4eaeb8 : 0x19caef (0x3c1340 0x1 0xe 0x3c10f8)
0xb4eaf68 : 0x197b53 (0xb4eaf7c 0xb4ebd38 0x9e87db5 0x3b0048)
0xb4eaf74 : 0x9e87db5 (0x3b0048 0x2020010 0x10 0x10)
0xb4ebd38 : 0x3b9a7e (0x80 0x0 0x0 0x121887)
0xb4ebd78 : 0x3a1e7d (0x22d5174 0x0 0xb4ebd98 0x19cb02)
0xb4ebd98 : 0x18923e (0x1ae3728 0x22d5174 0xb4ebdcc 0x11c970)
0xb4ebdd8 : 0x12b389 (0x22d514c 0x1bbd7a4 0x0 0x0)
0xb4ebe18 : 0x124902 (0x22d5100 0x0 0x80 0xb4ebefc)
0xb4ebf28 : 0x192efc (0xb4ebf54 0x0 0x0 0x0)
0xb4ebfd8 : 0x197fa6 (0x1b1b7e0 0x1b1b7e0 0xb4eb46e 0x9e87db5) No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xbffffaa8
Kernel version:
Darwin Kernel Version 8.6.1: Tue Mar 7 16:55:45 PST 2006; root:xnu-792.9.22.obj~1/RELEASE_I386
Fri Jul 7 19:19:32 2006
panic(cpu 1 caller 0x0019CAEF): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x60000680, CR3: 0x00d43000, CR4: 0x000006a0
EAX: 0x00000016, EBX: 0x24d8bc70, ECX: 0x00000041, EDX: 0x00000008
ESP: 0x60000680, EBP: 0x24d8bca8, ESI: 0x03655a00, EDI: 0x00000017
EFL: 0x00010297, EIP: 0x60000680, CS: 0x00000008, DS: 0x24d80010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x24d8b9a8 : 0x128b5e (0x3bbeb8 0x24d8b9cc 0x131bbc 0x0)
0x24d8b9e8 : 0x19caef (0x3c1340 0x1 0xe 0x3c10f8)
0x24d8ba98 : 0x197b53 (0x24d8baac 0x24d8bca8 0x60000680 0x23390048)
0x24d8baa4 : 0x60000680 (0x23390048 0x10 0x1260010 0x24d80010)
0x24d8bca8 : 0x3ba443 (0x3655a00 0x8f3258 0x24d8bcd8 0x3aede1)
0x24d8bcc8 : 0x8f0464 (0x3655a00 0x8f3258 0x24d8bd10 0x24d8bd14)
0x24d8bd58 : 0x8f22f5 (0x3981020 0x496968 0x24d8bd9c 0x7)
0x24d8bdc8 : 0x8f24dc (0x3570000 0x3981020 0x0 0x3988860)
0x24d8be08 : 0x660187 (0x3570000 0x1 0xfc23ac00 0x396d100)
0x24d8be28 : 0x39a8e1 (0x3539a00 0x1 0xdf9569ea 0x70)
0x24d8be68 : 0x19ff3d (0x1 0x1 0x24d8bea8 0x1f546d)
0x24d8be88 : 0x12f5df (0x1 0xf4240 0x7 0x39a73c4)
0x24d8bea8 : 0x335ac5 (0x4a1700 0x0 0x0 0x336a4a)
0x24d8bee8 : 0x340b4e (0x1 0x0 0x24d8bf1c 0x198b25)
0x24d8bf78 : 0x36d8e4 (0x369d9c4 0x35e5a6c 0x35e5ab0 0x0)
0x24d8bfd8 : 0x197e7e (0x3c0cca8 0x3c0cca8 0x24d8bc70 0x60000680) Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleEFINVRAM(1.0.1)@0x8ef000
dependency: com.apple.driver.AppleEFIRuntime(1.0.0)@0x8d5000
com.apple.driver.AppleACPIPlatform(1.0.3)@0x65b000
dependency: com.apple.iokit.IOPCIFamily(2.0)@0x565000
dependency: com.apple.iokit.IOACPIFamily(1.2.0)@0x657000
Kernel version:
Darwin Kernel Version 8.6.1: Tue Mar 7 16:55:45 PST 2006; root:xnu-792.9.22.obj~1/RELEASE_I386
Sat Jul 8 12:26:30 2006
panic(cpu 0 caller 0x003500DC): mbuf address out of range 0xd54208
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x25723bc4 : 0x128b5e (0x3bc46c 0x25723be8 0x131bbc 0x0)
0x25723c04 : 0x3500dc (0x3dbeb8 0xd54208 0x25723c24 0x5ef5228)
0x25723c24 : 0x350483 (0x37462400 0xde 0x0 0x23092d)
0x25723c44 : 0x22d937 (0x37462400 0x0 0x1 0x111a8c0)
0x25723e14 : 0x22217b (0x37462400 0x14 0x25723f14 0x3c6df9d3)
0x25723e54 : 0x223bff (0x37462400 0x14 0x6 0x0)
0x25723f64 : 0x21125d (0x37462400 0x37462400 0x42db5c 0x135798)
0x25723fa4 : 0x1f7871 (0x46ddc04 0x37462400 0x3743d016 0x1)
0x25723fd4 : 0x197b19 (0x0 0x0 0x3f84278 0x359fa000) Backtrace terminated-invalid frame pointer 0x0
Kernel version:
Darwin Kernel Version 8.7.1: Wed Jun 7 16:19:56 PDT 2006; root:xnu-792.9.72.obj~2/RELEASE_I386

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    Hi MB-GSofD,
    Without the disc(s) that came with your machine, I'm afraid your options are extremely limited. You can try to startup the machine in Safe Mode (Hold Shift immediately on startup, until you get to the login window) but based on what you deleted out of the /System or /Library folders, you might just be dead in the water.
    Are you near an Apple Store? Do you have access to another Mac, say a family member, friend, roommate, co-worker, etc? There is Target Disk Mode if you can get access to another Mac and a Firewire cable.
    http://support.apple.com/kb/HT1661

  • Gray screen of death on third-gen iPad...

    I'm caught in a bit of a circle and am needing a little help re if/how to get out of it. Hoping the community here might be able to help - or confirm that I'm out of luck.
    My third-gen iPad gave me the gray screen of death this morning, while downloading an app from the app store. I'm unable to reboot from the iPad itself (more gray screen, before shutting off). Based on the advice provided in the archives, my next step was a restore. Unfortunately, iTunes wants the passcode - which, of course, I'm unable to enter.
    Is there a workaround for this that anyone has found to get past this particular challenge?
    Not that I'm looking for an excuse for an updgrade....

    NPMaven wrote:
    Unfortunately, iTunes wants the passcode - which, of course, I'm unable to enter.
    Why are you unable to provide the passcode?  You are using the computer's iTunes, aren't you?
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • Gray screen of death at start up

    Hello all,
    Today when i was downloading the latest updates for my mac and iTunes my system froze while trying to access my BAD hard drive. So i restart my mac and after the apple logo appeared the gray screen of death showed up. I tried every thing from PRAM reset to disk and permission repair. So please help me with this problem.
    Thank you

    If you are on Mountain Lion you can boot from the Recovery Disk that is installed hidden from your internal HD. You can Use the Disk Utility from there to repair disk and you can also use that on OS re-installation of your ML.
    "OS X Lion or OS X Mountain Lion includes a built in set of utilities in the Recovery System. Restart your Mac and hold down the Command key and the R key (Command-R), and keep holding them until the Apple icon appears, indicating that your Mac is starting up. After the Recovery System is finished starting up, you should see a desktop with a OS X menu bar and a "Mac OS X Utilities" application window."
    Check this link
    http://support.apple.com/kb/ht4718

  • Gray Screen of Death (moving from Java 1.1 to 1.4)

    I am in process of moving my applet from Java 1.1 to modern Java 1.4 with Swing. My concern is that users on MS IE with the ancient MS JVM will get the "gray screen of death" and no hint that something is wrong. The best option I've found so far seems to be this:
    http://www.chaingang.org/code/util/AppletLaunch.html
    where you have one applet start up, check the version, and then either report "you need a new version of java" or launch the next applet. I'm not sure whether this will work when the first applet is compiled for Java 1.1, and the second is for Java 1.4 (they use different class file formats).
    What are the recommendations for dealing with this situation? I've seen that Sun has some very complicated stuff about using OBJECT, EMBED, and APPLET tags:
    http://java.sun.com/j2se/1.5.0/docs/guide/plugin/developer_guide/contents.html
    Also stuff about "Java Web Start Applications":
    http://java.sun.com/developer/technicalArticles/JavaLP/javawebstart/AutoInstall.html
    I've also seen something about the "HTML Converter".
    This is all looks way complicated!! As long as I can tell users "go update your java" and direct them to the java install web page I'm happy... I don't want to try to get their install started automatically. And I'd rather keep my HTML code simple and clean if possible.
    Thanks in advance...

    1. Write an applet in 1.4 that simply displays a small image.
    2. Place the image on the webpage beside the applet.
    3. Put a line of html beside or under the image and the applet saying "If you cannot see this image here (as in applet loaction) then you must download the 1.4 jre here"
    Yahoo provide an applet as a means of editing ones geocitys website. This is how they ensure the user has the required jre. Crude but very effective and without complication.

  • Gray screen of death.... Please help.

    Wife's 27" iMac is giving us the gray screen of death. I tried everything I could:
    Command + Option +P + R
    Holding Option at boot to try Recovery
    Command + Option + R (Internet Recovery)
    Holding shift to get to Safe Mode
    Inserting install disc while holding "C"
    Installed Mountain Lion on my Flashdrive to try to boot from that….
    ALL FAILED. Any ideas, guys? Please help. This Mac is just a little over a year old. just out of the one year warranty.

    Thanks for telling us everything you did. However, you haven't given us any information on what the computer did. So there's not much to go on except a gray screen. Assuming the drive has not failed:
    Install or Reinstall Lion/Mountain Lion from Scratch
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Erase the hard drive:
      1. Select Disk Utility from the main menu and click on the Continue button.
      2. After DU loads select your startup volume (usually Macintosh HD) from the
          left side list. Click on the Erase tab in the DU main window.
      3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
            the Security button and set the Zero Data option to one-pass. Click on
          the Erase button and wait until the process has completed.
      4. Quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
                because it is three times faster than wireless.
    If you are not able to perform the above then the drive has most likely failed and will have to be replaced. Take the computer in for service..

  • Gray screen of death....after 3 reinstalls!!!

    Ok so i have the infamous gray screen of death after installing snow leopard but i think mine is slightly different. I don't have the circle going round and round. I only have a gray screen. For some odd reason the first time it happened i held the mouse button, then the cd drive (empty) came out and then it booted up (odd). Then i reinstalled, still happened, and i held the mouse on restart and again it worked. But now this time i reinstalled again, obviously it isn't starting up but even if i hold the mouse button it still won't load. Any ideas?

    If you can get it to start, go into System Prefs and check your startup volume...

  • IMac won't boot! (gray screen of death?)

    Hello,
    I just had a kernel panic on my main iMac computer, so I had to restart it...
    When it logged in automatically, it restarted again (by itself)...
    Now, once it booted, I'm staring at the horrendous Gray Screen of Death/Doom...
    No apple logo, no loading wheel, nothing... just a blank gray screen.
    Please help! I have no idea how to fix this!
    Thank you. All help is greatly appreciated.

    Hi mik.e245
    Pop in the Install Disk 1 that came with your iMac and run disk repairs as described in the articles below:
    http://kb.wisc.edu/helpdesk/page.php?id=3810
    http://docs.info.apple.com/article.html?path=DiskUtility/10.5/en/duh1018.html
    Not always, but many times Kernal Panic's are associated with a ram issue's. If a ram module was recently added it may have become partially dislodged/unseated and needs to be reseated.
    If your still having trouble run the Hardware Test from the same install disk as per this article.
    http://docs.info.apple.com/article.html?artnum=303081-en
    Dennis

  • I am getting white screen of death on my Macbook Pro, can someone help please?

    I am getting white screen of death on my Macbook Pro, can someone help please?

    Intermittent or inconsistent situations as you describe are the most difficult to resolve.  First step you should do is be certain that you have your data backed up.  I suggest that you do this by creating a bootable clone using Carbon Copy Cloner.  The advantage to this is that not only is it a backup but can immediately be used to run your MBP in the event of an internal HHD failure.
    The article that I gave you to start your search contains a link to this article:
    https://discussions.apple.com/docs/DOC-3353
    Though lengthy, it can resolve most issues if you go through all of the sections.  If you cannot achieve success, then an Apple store genius bar is the last option.
    Ciao.

  • Can't boot on hard drive or CD/DVD - grey/gray screen of death

    A few weeks ago my PowerPC G5 Dual Processor running Leopard OS X froze while the screen saver was running. I hard-powered-off the computer --> held down power button for ~10 seconds. When I tried to start up again, I got the "gray/grey screen of death" with the Apple logo. The screen hung there and then fans starting ramping up to full speed with no sign off boot up. I know others have posted similar issues, but I wanted to start a new thread.
    Basic Specs:
    PowerPC G5 Dual 2.5 Hz Processors
    4 Gb memory (recently upgraded form 2 to 4) ***
    Bought in early 2005 (I think)
    Here's a summary of what I've tried:
    DOES NOT WORK
    - booting up holding down C (for drive) --> straight to kill screen
    - booting up from original discs for G5 (from both C mode and Option mode)
    - booting up from 10.5 Leopard disc (from both C mode and Option mode)
    - booting up holding down Option-Comman-P-R --> straight to kill screen
    DOES WORK
    - connecting to secondary computer using target mode (holding down T) - I can see both of my hard drives
    - booting up holding down Option - I can select either my main drive (secondary is not present there but there is no OS on it) or CD/DVD in slot
    - booting from Apple Hardware Test (AHT) disk from Option menu
    -- I ran disk checks, had errors. I ran Disk Warrior from secondary computer in target mode and repaired the drive, running the AHT test again shows no errors
    - ran disk repair from secondary computer to fix errors (using disk utility and disc warrior)
    OTHER THINGS I'VE DONE
    - replaced backup battery on motherboard that was weak at only ~70 mV with fresher battery at ~3.6V
    - held down PMU (not SMU) reset button for 30 seconds
    - (main fans were cleaned a few weeks before issue)
    - two weeks before issue I installed more memory (from 2 Gb to 4 Gb with two new 1 Gb cards)
    - backed up data - so I can delete drives if needed
    THOUGHTS
    - I'm concerned that under CPU it shows 158950.77 GHz - shouldn't it be showing two CPU?
    - the drives look healthy when looking at them in target mode
    - issue is occurring between power up and drive selection (since CD/DVD is also not viewable)
    - maybe the new memory caused local over heating to the motherboard?
    - I may be able to replace the heat sink, but the spare computer I have access to has different looking hardware. It's probably a different model of the G5. My computer has one metal case cover and the extra one has a split case cover.
    NEXT STEP
    - I need to back up secondary drive fully first
    - pull out new memory sticks
    - pull out all memory except originals
    - pull out secondary drive
    LAST RESORT
    - buy external case for drives and cry about how no one will buy my dead desktop
    Because this is a long description, I will post updates in the comments and a final comment here:
    (Coming Soon)

    The final lines in the log were all iTunes, but I think it's a hardware issue that's preventing me from booting.
    Here is the line that includes the world "fatal" and a few lines before and after (it was the day before the crash):
    Oct  9 02:05:50 Rys-Big-One com.apple.SystemStarter[28]: kextunload: unload kext /System/Library/Extensions/CiscoVPN.kext succeeded
    Oct  9 02:05:51 Rys-Big-One kernel[0]: CiscoVPN : unloading cisco ipsec kernel module.
    Oct  9 02:05:50 Rys-Big-One com.apple.SystemStarter[28]: Stopping Adobe Version Cue ...
    Oct  9 02:05:50 Rys-Big-One vpnagent[88]: Termination reason code 7: The agent has been stopped.
    Oct  9 02:05:51 Rys-Big-One kernel[0]: CiscoVPN : detaching from interface: en0.
    Oct  9 02:05:50 Rys-Big-One vpnagent[88]: Function: getDownloaderMessage File: MainThread.cpp Line: 964 Invoked Function: CVpnMgr::processEvents Return Code: 0 (0x00000000) Description: fatal error, stopping service
    Oct  9 02:05:51 Rys-Big-One kernel[0]: CiscoVPN : interface en0, filter has been safely detached.
    Oct  9 02:05:51 Rys-Big-One vpnagent[88]: Cisco AnyConnect VPN Client Agent stopped, version 2, 4, 0
    Oct  9 02:05:51 Rys-Big-One com.apple.SystemStarter[28]: Using CATALINA_BASE:   /Applications/Adobe Version Cue/tomcat
    Here is the last lines in the log:
    Oct 10 15:59:53 Rys-Big-One com.apple.usbmuxd[26]: MuxSendToClient send failed for 0x1-ef497a0f0338225857a1061ea364e83ba6c46aa7@0x4b400000:64988->0x20da60-iTunes/ com.apple.iTunes:336: 32 - Broken pipe
    Oct 10 15:59:53 Rys-Big-One com.apple.usbmuxd[26]: HandleUSBMuxDictionary client 0x20da60-iTunes/com.apple.iTunes using library usbmuxd-211 built on May 16 2011 at 00:10:00, running usbmuxd-211 built on May 16 2011 at 00:14:52
    Oct 10 16:00:08 Rys-Big-One com.apple.usbmuxd[26]: HandleUSBMuxDictionary client 0x20e4d0-iTunes/com.apple.iTunes using library usbmuxd-211 built on May 16 2011 at 00:10:00, running usbmuxd-211 built on May 16 2011 at 00:14:52
    Oct 10 16:00:09 Rys-Big-One com.apple.usbmuxd[26]: HandleUSBMuxDictionary client 0x20da60-iTunes/com.apple.iTunes using library usbmuxd-211 built on May 16 2011 at 00:10:00, running usbmuxd-211 built on May 16 2011 at 00:14:52
    Oct 10 16:00:09 Rys-Big-One com.apple.usbmuxd[26]: HandleUSBMuxDictionary client 0x20da60-AppleMobileDeviceHelper/com.apple.SyncServices.AppleMobileDeviceHelper using library usbmuxd-211 built on May 16 2011 at 00:10:00, running usbmuxd-211 built on May 16 2011 at 00:14:52
    Oct 10 16:00:09 Rys-Big-One com.apple.usbmuxd[26]: HandleUSBMuxDictionary client 0x20d740-iTunes/com.apple.iTunes using library usbmuxd-211 built on May 16 2011 at 00:10:00, running usbmuxd-211 built on May 16 2011 at 00:14:52
    Oct 10 16:00:20 Rys-Big-One com.apple.usbmuxd[26]: HandleUSBMuxDictionary client 0x20e4d0-iTunes/com.apple.iTunes using library usbmuxd-211 built on May 16 2011 at 00:10:00, running usbmuxd-211 built on May 16 2011 at 00:14:52
    Oct 10 16:00:50: --- last message repeated 1 time ---
    Oct 10 16:01:20 Rys-Big-One com.apple.usbmuxd[26]: HandleUSBMuxDictionary client 0x20e4d0-iTunes/com.apple.iTunes using library usbmuxd-211 built on May 16 2011 at 00:10:00, running usbmuxd-211 built on May 16 2011 at 00:14:52
    Oct 10 16:02:20 Rys-Big-One com.apple.usbmuxd[26]: HandleUSBMuxDictionary client 0x20e4d0-iTunes/com.apple.iTunes using library usbmuxd-211 built on May 16 2011 at 00:10:00, running usbmuxd-211 built on May 16 2011 at 00:14:52
    Oct 10 16:03:20 Rys-Big-One com.apple.usbmuxd[26]: HandleUSBMuxDictionary client 0x20e4d0-iTunes/com.apple.iTunes using library usbmuxd-211 built on May 16 2011 at 00:10:00, running usbmuxd-211 built on May 16 2011 at 00:14:52
    Oct 10 16:04:21 Rys-Big-One com.apple.usbmuxd[26]: HandleUSBMuxDictionary client 0x20e4d0-iTunes/com.apple.iTunes using library usbmuxd-211 built on May 16 2011 at 00:10:00, running usbmuxd-211 built on May 16 2011 at 00:14:52
    Oct 10 16:04:23 Rys-Big-One iTunes[146]: _NotificationSocketReadCallback (thread 0xa03d1820): Unexpected connection closure...
    Oct 10 16:04:23 Rys-Big-One iTunes[146]: AMDServiceConnectionSendMessage (thread 0xa03d1820): Could not send message size: Broken pipe

  • Gray Screen after Yosemite update on MacBook Pro

    I have a Macbook Pro from the fall of 2011 and receny updated from Mavericks to Yosemite. The installation seemed to go okay, took like eight hours, but started at first. Then once I opened an application it shut down and tried to restart. It went to a gray screen and then to a gray screen with a restricted symbol, or whatever you want to call it, as pictured below.  
    Before the update, the computer would shut down for no reason and restart with the message, "Restarted due to problem", or something like that. I had repaired and cleaned the disk using Onyx, and it seemed to have stopped the problem, but the way it shut down this time seemes just like that. Now I cannot get it past this screen... Please help, guys :/

    Install Mavericks, Lion/Mountain Lion Using Internet Recovery
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    Boot to the Internet Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
    Partition and Format the hard drive:
    Select Disk Utility from the main menu and click on the Continue button.
    After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
    Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    This should restore the version of OS X originally pre-installed on the computer.

  • Gray Screen of Death, Harddrive full?

    Hi all,
    I have a 2011 MacBook pro that has been gray screening. I ran fsck etc but nothing seems to work. It had been running sluggish for awhile, but the straw that broke the camels back was when my girlfriend tried to transfer an 80gig video file to it... The hardrive came with 750gigs of space, and I'm sure I'm getting pretty close to that, though when I start up in disk utility it says I have atleast 420 gigs of free space. At one time I think I partitioned the disk but I removed the partition in disk utility after it started gray screening. Any suggestions? Should I wipe the drive? blah.
    Thanks,
    Alex

    Clearly it indicates that you have more than 80 GB of free space.  I would suggest that you open Disk Utility>First Aid and run Verify and Repair. 
    Then look at this trouble shooting article for other possible remedies:
    https://discussions.apple.com/docs/DOC-3521
    Often third party applications can be a cause of slow performance, especially so called performance/cleaning applications as well as Anti Virus applications.  Both of these are not necessary.
    Ciao.

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