Gray song and circle next to title

I cant play one of my albums that I purchased a while ago. Songs show up gray and have a circle next to the name

Hi itsjustangie,
Try deleting the song on the PC and then re-downloading it from the Cloud.
Cheers,
GB

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WONT SYNC ALL SONGS AND ON PLAYLIST NEXT TO SONGS IS (!) THAT SONGS THAT WEREN'T SYNCED

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Do a "Get Info" on the songs with the ! and look at the path to the songs. What the ! means is that iTunes couldn't find the song file, so likely the path to the song has changed. It could be they were on a removable drive that changed drive letters.

I can't get some song on my iphone they work off of the computer but they wont show up on my phone they are in the "on my iphone" section but they gray and have a gray dotted circle next to them i have tried every thing I just want them on my phone HELP!

I can't get some song on my iphone they work off of the computer but they wont show up on my phone they are in the "on my iphone" section but they gray and have a gray dotted circle next to them i have tried every thing I just want them on my phone HELP!!!

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HT1386 I synced (updated) my iphone to itunes and some songs were deleted from my iphone playlist on my phone. On the computer, a circle is next to the song and the title faded out. What the heck is that all about and how do I get my songs back onto my

I synced (updated) my iphone to itunes and some songs were deleted from my iphone playlist on my phone. On the computer, a circle is next to the song and the title faded out. What the heck is that all about and how do I get my songs back onto my phone playlist? Never happened before. My software is up to date?

http://support.apple.com/kb/HT2519

When I try to import songs/playlists to my iPhone 6, grey spotted circle shows up next to most songs and they won't play. Help

I just set up my iPhone 6. I made a full backup from my 5 to iTunes. Everything was backed up and transferred except any of my music. Simple enough to do it manually, I thought and tried. But when I transfer a playlist from iTunes to the iPhone most songs show up in light grey with a dotted circle next to them once they are on the iPhone list and they won't play.
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OK,
I was asking a little fast. It did indeed not work for a little while (up to 20 minutes) but once I started chatting with apple support it started resolving itself. The grey dotted circles mean two things. 1) the computer was taking some time to transfer the songs onto the phone (quite some time for some songs) but then they appeared on my phone. and 2) those songs I purchased, I can listen to on my phone and my imac, but they will remain unable to play (grey dotted circle) when I look at them on iTunes in my iphone playlist. So, I can play it on regular itunes or on my iphone, but not in my iphone folder on itunes. I hope that makes sense.
So problem got resolved for me. I hope this helps.

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I had this issue on my iphone 4, and two songs listed on the iPhone in iTunes had the dotted circle. I researched it, and I found a hundred different answers. Some were complicated like uninstalling and reinstalling iTunes. All I did was this... In iTunes under Music, I simply unchecked Sync Music, and I deleted all music from my iPhone. I then checked Sync Music, chose all the songs I wanted. No songs in iTunes had dotted circles, and all songs on my iPhone played.

My phone as working fine until suddenly 90% of my music, most purchased, skipped over in shuffle. i then looked again and it had a little red circle next to the song and it wont play. It works fine on my iTunes on my laptop but not on my iPhone 4

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Some of my songs and TV shows have a circle with a square in it next to them and are darken and I cannot listen to or watch these items. What's going on and how do I fix it?

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We are currently having troubles with our iTunes. Playing different songs and randomly it changes the name of the song to pink time after time. We could go through 5 songs before it will change the next one to song title time after time and artist pink

Hi I am having trouble with iTunes! Randomly when I click on a song in iTunes it changes the song title to time after time and the artist is pink.
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Hello Schimi. The Time Capsule is a kind of product that offer you two possibility:
- To use the TC as a router or as an external HD.
The difference between WPA and WPA 2 are:
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Songs and videos grayed out and missing items.

I've had my ipod for a year with no problems and all of a sudden hundreds of songs and videos have little exclamations marks in circles next to them and an error message pops up that says they can't be found. Also, other songs are all grayed out when you go to info and you can't make any changes. Can anyone shed some light on what is going on?

I have the same problem. Mac OS 10.5.3. Intel iMAC core duo. When I upgraded to iTunes 7.6.2 all of my playlists went grey. Both Music and Movie Playlists.
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My recently downloaded CDs to ITunes appear in my IPod Touch as light grey and a dotted circle on the left column of list of songs. and i have been unable to sync to my IPod. any idea why and what to try?

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Dotted circles next to songs, won't sync, red circle with square?

Song and Artist Info missing under itunes but not in the original file, and putting track number next to certian songs. Help

i recently updated my itunes...today i opened it up and moticed abuout 100 songs missing...they are now at the bottom of itunes song list with a number next to them with information mission such as this the example below
01 human                                                                 (this song should have the killers name as artist and cd title, etc)
01 hosanna     hillsong united                                 (this song should have the cd title to it)
02 lay me down                                          burning light
02 leave out all the rest
02 let it be                       the beatles
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when i go under the original folders and files in the itunes folder everything is normal no missing info, etc. but under itunes orgnising its picking and choosing the same songs and putting the track number next to it and others songs in the same cd not. plus info missing. under the infor when i click right button all info missing there...but not under original file.
please help

A response on this subject from another post:
It could be that you have inadvertently imported these CDs into iTunes as part of a compilation. If so, the artists won't show in the artists menu on the iPod.
To check, highlight the tracks on one of the offending artists CDs in iTunes, right click and select "get info". This brings up a multiple song info window, and from there you can check if you have 'yes' in the box marked "part of a compilation".
If you have, select 'no' instead and click 'ok'. Do this with any CD that has this issue. This will alter the info in iTunes, and you should then connect your iPod and synchronize the changes.
The problem arises because the information contained on the Gracenote CD Data Base (where iTunes gets all it's album/artist/track info from), is sometimes incorrect. It can show CDs as compilations when in fact they are not.
ramstigo wrote:
I had an earlier post on this subject with a similar problem. I tried what you suggested and it worked indeed. You can select the artists from your Ipod on Itunes and after highlighting the artists/albums affected, click NO on the compilation box and the issue is resolved: the artists appear on the list.
Thank you so much!!!!.

I have an iPhone 4 on IOS5. I signed up for itunes match. After everything uploaded to the cloud, my songs are messed up. I'll select a song and the title will show with the right art work but a different song will start playing. Anyone have a solution?

I have an iPhone 4 on IOS5. I signed up for itunes match. After everything uploaded to the cloud, my songs are messed up. I'll select a song and the title will show with the right art work but a different song will start playing. Some songs won't play at all even though they do appear in the itunes store. The artwork almost always shows u blank until you turn it to landscape then it will appear. Anyone know what's going on?

I have found that scrolling through the album list (past albums without art) triggers the progress wheel next to the wifi symbol. You can scroll quickly through the whole collection and then wait! Artwork will appear gradually...
However, repeat visits to the Music App might initially show no artwork again, but it might spontaneously appear more quickly this time. The bad news is that the whole Music App is now sluggish as ****...

Gray song and circle next to title

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