Grayed and "Working" Desktop mngr - can't close it !

New to BB Storm, and the desktop manager is not accessible anymore, grayed out and "Working"  just sitting on my screen. I followed instructions for  hard reset - no luck.  Tried uninstall, but I have to close the program before I can uninstall.   I have Windows Vista. Any tips out there? Thanks!

Is it Keychain Acess that you have open? If so you should just be able to quit the application or use Force Quit (Option-Commad-Escape) to close it. Why is Safari in AirDrop? Do you mean the application itself? That doesn't quite make sense?
As for AddThis, I'm not sure what that is... this?
Call back...
Clinton

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