Grayed out in iTunes

Why are some of the movies, tvs, or rentals grayed out for purchase or view trailer in iTunes? I have both Quick Time and iTunes up to date.

Matt, they're grayed out and the lock is shown when you have your iPod set to Automatic updating in iPod Options, the default. If you wish to set this process to Manual, they won't be gray and the lock will go away.
Automatic updating makes the iPod/iTunes experience much better, however, in my opinion.

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Why is the music list for my ipod classic grayed out in itunes?

why is the music list for my ipod classic grayed out in itunes?

I have a similar problem. Originally, my iTunes advanced setting was set such that a shortcut to the song was copied into my music library so sometimes copying songs to my iPod resulted in them being grayed out. I changed that setting some time ago and haven't had the problem until recently.
I don't know what to do. here's the situation:
     1. I have a song that is stored on my file system within My Documents. (it was purchased via Amazon)
     2. Through iTunes I choose the File | Import file to library (or some text like that)
     3. I navigate to the location of the song
     4. I import it.
     5. I can play the tune from the music library or from an internal PC playlist.
     6. I then attempt to copy the song to my iPod. When I do, it appears in the iPod's playlist grayed out.
I have done those steps countless times for dozens of songs without a problem. Even others that I've purchased through Amazon. What is so different this time? I should mention that this problem NEVER happens if I buy the song through the iTunes store. Only if I buy it from another source (e.g. Amazon). WHY ???

IPod Touch 4th Gen - Install icon grayed out in iTunes

I bought a 4th gen iPod Touch for the kids for Christmas. Its running iOS 6.1.5, I loaded it up w/ games for the kids a couple weeks ago with no problems but now when I buy new games through iTunes and try to transfer over via iTunes, the Install button is grayed out in iTunes. The Remove button works just fine so I can take apps off the iPod but can't install any new ones. I also don't have an App Store icon on the iPod Touch any more and I'm 99% sure it used to be there. The apps that are installed still play but the kids are getting tired of the same ones and I obviously didn't pay the money for 2 weeks of use. Any idea what's going on??

Sounds like the Restriction that prevents installing apps is set. Go to Settings>General>Restrictions and check/change. It is passcode protected.

HT4914 Whey are my songs grayed out in iTunes and how do I get them back?

Whey are my songs grayed out in iTunes and how do I get them back?

See this..
http://support.apple.com/kb/HT2519
This may be of use too..
https://discussions.apple.com/docs/DOC-3141

Some songs are grayed out in Itunes with ICloud/Download symbol, why and how do I fix it?

A random variety of my songs are grayed out so they won't play and it shows the ICloud download symbol next to them. In the top left hand corner, it shows the cloud symbol with horizontal lines moving, as if it's in the process of downloading, but it has been on all day and there is no movement to shift the grayed out songs to functioning songs as if they have been downloaded.
Does anyone have any suggestions??
Thanks!!

Delete the incomplete tracks from your library, sending them to recycle bin, then download them again from your purchased history. If the problem persists use the "report a problem" links from your account history to contact the iTunes store support staff.
Are the incomplete tracks ones that you had previewed before purchasing the album? If so there may be a bug that needs reporting. See this recent post which explains why I ask the question...
tt2

IPod Playlists Grayed out in iTunes

I used to be able to play my iPod songs through iTunes while connected to my computer via the USB. Not now. I'm figure I'm missing something obvious. I did re-authorize the computer because I bought a game. Songs are still grayed out. iPod plays fine on it's own. What's happening? Is this the new way it works with iTunes 7.0 ? iPod software is 1.2 / 5th generation iPod.

Is the iPod set to manually update songs and videos?
If you check any video options in the iPod preference tabs, the iPod will return to automatically updating. Make sure it is set to manual.
btabz

Create mp3 version grayed out in iTunes

Mac OSX 10.7.4
Itunes version 10.7
The "Create MP3 Version" button is grayed out and I can't select it. I can't convert my AAC audio files as I could before. I could do it before the most recent update.

Nevermind. You can't create an MP3 version at the same time you are importing a cd. Duh!

Song download grayed out in iTunes-- plays on iPhone

I recently pre-ordered an album on iTunes. One track was supposed to be instantly downloaded. I hit check for available downloads and the song showed up in my iTunes library, but grayed out with a dotted circle to its left. However, I just looked on my iPhone and the song is on the device and I can play the song. The songs I purchase automatically sync to my iPhone but I don't understand how to get the song to show up and be able to be played on my computer in iTunes. Thanks for your help!
EDIT: Somehow the problem fixed itself. Sorry for posting the question in haste. Maybe iTunes was just syncing or something. Anyways, glad it's working.
Message was edited by: mch93

You can transfer purchases from your phone or delete & redownload the song from your computer.
Open iTunes Store > Purchased (in the Quick Links section on the right)

Why are the purchase options (rent, purchase movies) grayed out on iTunes?

I'm running version 10.6.3 of iTunes and want to purchase and/or rent some movies. For some reason, the options beneath the movie artwork to buy or rent the movie are grayed out. Why can't I give apple my money???

The iPhone's Apps tab in iTunes should be grayed out if Sync Apps isn't checked.
Are you syncing apps from that computer or another one?
Does it happen if you Authorize the computer and Sync Apps from it?

Songs are graying out in iTunes playlist for no apparent reason

Here's an odd problem . . . iTunes, on my iPad, is graying out songs. For instance, when in any playlist, if I select one of the songs, iTunes runs through the list and grays out all the songs in the list. If that playlist was an album, then selecting the album afterward brings a screen that says: "has no content", or words to that effect.
It is similar to others' posts about songs disappearing, but not exactly . . . Anyone experience this?

I've seen the same thing reported in the itunes for Windows forum as well: http://discussions.apple.com/thread.jspa?threadID=1707050&tstart=0
I have the same problem after installing itunes 8. Some, not all, playlists stop playing after one track when in shuffle mode. All the boxes in front of track names are ticked, and all my playlists (so far) seem to play through when they are not in shuffle mode. I've experimented with the buggy playlists by switching back and forth between shuffled and non-shuffled mode; if I start playing in shuffled mode, click the shuffle button to play songgs in order and then click it again, the new shuffled order always puts the currently playing track last. The clickybox "Skip when shuffling" (sorry, it's probably called something else - my itunes is localised into Swedish) is not ticked, and I've restored the number of times I've played and skipped each track, several times. This has to be a bug.
I see several people posting about the same thing but so far no general answer. Apologies if I've missed something.

Forget All Remotes Grayed Out In iTunes

I am using iTunes on 10.6.8.
Under the "Device Preferences" option in iTunes Preferences, it says that "iTunes is not paired with any Remotes." The "Forget All Remotes" is grayed out.
However, home sharing is turned on to "share entire library."
And, when I open the remote app on my iPhone and my iPad, it will play the selected songs I have chosen throught he remote app.
But I can't unpair them.
Does anyone know why this is?

Same issue here.
I recently bought a new laptop, authorised it for my iTunes account, etc, etc, transferred all my music, and everything was absolutely fine. HOWEVER, when I connected up my iPhone and transferred my App Purchases across to the new laptop(which was also fine incidentally), I found the iPhone screen in iTunes under the "Apps" tab is completely greyed out. I can't move apps around, and more irritatingly I can can't synch apps from iTunes to my iPhone. I've tried backing it up (which again works fine), checked every setting under the sun both in iTunes and on my iPhone, but no joy.
I've been scouring the net for answers and the only thing I've found is to check the Restrictions settings on my iPhone to ensure they are off. My apps Restrictions settings were already set to Off, so that's clearly not the problem. Both my iTunes and iPhone are running the latest versions and OS updates.
There seems to be literally hundreds of people with this problem if the threads on the net are anything to go by, but no-one seems to know the answer.
Any help very much appreciated. Thanks.

All apps grayed out in itunes

When I plug my iphone into my computer, itunes comes up, but when I click the my iphone button, then the apps button, all the apps are grayed out. I can't move them, I can't transfer apps from my computer to my iphone, I can't do anything.
Any ideas?
-Ralphie

Same issue here.
I recently bought a new laptop, authorised it for my iTunes account, etc, etc, transferred all my music, and everything was absolutely fine. HOWEVER, when I connected up my iPhone and transferred my App Purchases across to the new laptop(which was also fine incidentally), I found the iPhone screen in iTunes under the "Apps" tab is completely greyed out. I can't move apps around, and more irritatingly I can can't synch apps from iTunes to my iPhone. I've tried backing it up (which again works fine), checked every setting under the sun both in iTunes and on my iPhone, but no joy.
I've been scouring the net for answers and the only thing I've found is to check the Restrictions settings on my iPhone to ensure they are off. My apps Restrictions settings were already set to Off, so that's clearly not the problem. Both my iTunes and iPhone are running the latest versions and OS updates.
There seems to be literally hundreds of people with this problem if the threads on the net are anything to go by, but no-one seems to know the answer.
Any help very much appreciated. Thanks.

All my songs are grayed- out in itunes

I got a new itouch. I used my cousin's itunes to sync songs and videos (since i was spending christmas/news years there) now that im home, i "erased and sync" and even restored it so i can sync with MY itunes. The problem is now that some of my songs are on my ipod, in itunes they are grayed-out (as in i cant click on it). Can anyone tell me why and how i can fix it? Do i have to restore my ipod as new or something?

H Again: OK, new things to try. I see you are on Windows, so it may look a little different than what I see. With your iPod Touch (IPT) connected, click on the IPT name in the left pane, you should now see several tabs, click the "summary" tab, one of the options at he lower part of this pane is "Manually manage music and videos". Now click on the "music" in the left pane, under your IPT. Are the songs accessible now? It did change on mine when I made this change.
Stedman

All the files are grayed out in iTunes

My iPod died a few days ago and it was replaced (5G 30GB). I’ve connected the new one to iTunes on my computer (WinXP pro) and all the files seemed to transfer correctly to the new iPod. In iTunes, however, it you select the iPod on the left, all the files are grayed out and you can’t click on them. With my old iPod you could. I also noticed a little locked symbol down at the bottom to the right of where it shows you how much space is left on your iPod hard drive. I’m guessing that the new iPod drive is somehow locked. I can’t find anything in iTunes that controls this. Is there a way to unlock the iPod drive so you can click on the ipod files in iTunes?
Asus P4C800 Windows XP Pro

Grey text when you look at the content and lock symbol at the bottom of the screen simply shows that your iPod is set to "automatically update songs and playlists". . If you want to access your iPod directly, play it through your iTunes, connect it to a second computer etc. you just need to change the update method to "Manually manage songs and Playlists" in the iPod preferences. For more detail see this tutorial: Managing Your Songs Manually
One thing to be aware of with manually updating is that the iPod also has to be manually ejected before the "Do Not Disconnect" message will go away. Safely disconnect iPod
For info: iPod 101
The iPod offers three ways to transfer music from your computer. You can select one of the following update modes from the iPod Preferences menu in iTunes (Edit=>Preferences=>'iPod' tab):
1) Automatically update all songs and playlists. This is the default mode, in which your entire music library, including playlists, is automatically synced to your iPod. If the music library on your computer exceeds the iPod storage capacity, you are prompted to select a different update method.
2) Automatically update selected playlists only. With this option, iTunes automatically copies the playlists you have selected to the iPod when you connect it to the computer.
3) Manually manage songs and playlists. You can also choose to transfer music to the iPod manually. This allows you to drag and drop individual songs and playlists from iTunes to the iPod.

All sogs on ipod grayed out in iTunes

Greetings.
After connecting my iPod to a pc the iPod is updated with songs but all songs are grayed out and can not be selected or played in Itunes. Not sure why this happening or if I should expect it to happen but thought I'd ask what might be causing this.
Thanks.
alan

Matt, they're grayed out and the lock is shown when you have your iPod set to Automatic updating in iPod Options, the default. If you wish to set this process to Manual, they won't be gray and the lock will go away.
Automatic updating makes the iPod/iTunes experience much better, however, in my opinion.

Grayed out in iTunes

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