Grayed out "No Service" on Safari icon sending email link

Since I upgraded to Yosemite, I get a grayed out "No Service" message when I click on my email icon link (square box with arrow point up) on Safari. I am on a website, say Apple store, and I want to email the page or link to someone to show them a product. Is there a setting I should adjust to activate this feature, please? Many thanks.

Follow the instructions in this article released by Apple.
http://support.apple.com/kb/HT6545?viewlocale=en_US
Best.

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