Grayed out, unplayable songs and missing album art on iPhone after 5.1 update with iTunes 10.6

I have been having these problems on my iPhone since the above updates. First, the grayed out songs: I have my iTunes account set to sync over the air with wifi. I charge my iPhone overnight, but sometimes when I unplug the iPhone in the morning, a great majority of the songs get grayed out and unplayable. I can see the songs listed, but they don't play. I then have to sync the iPhone on my iMac in iTunes to enable all the grayed out songs to be re-copied to the iPhone. As if that isn't inconvenient enough, I now am encountering missing album art for every song on my iPhone. All the album art exists in my iTunes account on my iMac, but I can't get the album art to appear on my iPhone. This literally happened overnight one day ago and I can't figure out how to get the album art back. I do have sufficient storage space on my iPhone, so that possible explanation is eliminated.
Re: the grayed out songs: what is causing this and is there any way to avoid it?
Re: the missing album art: again, what is causing it and how can I restore the art to my iPhone?

Unfortunately, the only solution to this problem was to restore my iPhone. Many hours later, the problem was resolved, but for how long?

Similar Messages

Missing album art on iPhone

When I play some music on my iPhone, it is missing the Album Art. The Album Art is in iTunes on my Mac. I have iTunes Match. How do I get all the album art that is in iTunes on my Mac to also be on my iPhone? I have an iPhone 4s with the latest software on the iPhone and Lion on my Mac.
Kevin

I just turned on Music MAtch adn it's not brining over any art work even though its in my iTunes library. This ****** me off since I've speen hours upon hour finding art work and completeing my iTunes library. It would be nice if Apple would spend a little more time fixing the iTunes artwork so that it can match easier and also flow over to devices.
We've busted our ***** for our art work...... helloo Apple!

Missing album art on player...still there in itunes

After synching my ipod nano last night, some of the artwork that was there is now completely blank (just a black square...not even the musical note default). However, the art is still displayed on my PC on itunes. Anyone ever seen this? I will try to re-synch but was just curious if this was a known issue. Seems to be with both downloaded as well as manually added artwork...no rhyme or reason to it.

I've seen that. Usually it goes away if I reset the iPod. Your know, the thing with holding down the center button. Try that, first.
Sometimes, the iPod's Artwork cache does get corrupted when making frequent changes. In the iPod's Music preferences tab in iTunes, remove the check beside "Display album artwork on your iPod" and select Apply.
Once the iPod has finished syncing, recheck it and hit Apply again. iTunes should recreate the artwork cache and re-sync it to your iPod.

HT201442 iphone 4 went update and screen blank except for itunes logo and plug icon cant do anything else,tried to update with itunes error 3194 any sugestions

iphone 4 itunes logo and plug on screen ,phone is frozen of somesort any help

Read: http://support.apple.com/kb/ts4451

My iPod 4G, after reset and iOS 6 install, now has only some album art after syncing music. Even music directly downloaded from iTunes is missing album art. (I'm using iTunes 11.0.1 on Windows Vista)

My iPod 4G, after a reset and iOS6 install, after I recopied and synced music, is missing most album art. Even songs directly downloaded from iTunes are missing album art. I'm using iTunes 11.0.1 on Windows Vista. My iPod isn't full. Whenever I go to "On This iPod" and add album art and sync, nothing happens. Please help :/

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

The control click and external mouse right click no longer works when copying and pasting album art within itunes. Ex. Hit get info for one song to paste to the rest, copying the artwork wont work when it used to.

The control click and external mouse right click no longer works when copying and pasting album art within itunes. Ex. Hit get info for one song to paste to the rest, copying the artwork wont work when it used to.

Hello there, Teworsham90.
The following Knowledge Base article reviews the process of adding artwork to content in your iTunes Library:
iTunes: How to add artwork to songs and videos in your library
http://support.apple.com/kb/HT1409
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

I recently got an iphone 5S and my songs not purchased from iTunes are grayed out (phone only) and are skipped past when playing them through my iPhone.

I recently got an iphone 5S and my songs not purchased from iTunes are grayed out (phone only) and are skipped past when playing them through my iPhone. i have tried the following:
1) Removing all music from phone and resynced to iTunes PC library.
2) Erased phone and restored from back up
3) Erased phone and started as a new iPhone
4) Reformated the music files in my library that weren't playing
5) Deleted songs from iPhone and computer and re-imported CDs
6) Tried to redownload my COMPLETE MUSIC LIBRARY from iCloud.
7) I have also turned it off and turned it back on several times
8) I tried syncing through my macbook (only moved partial songs to it to see if it would even work).
9) I have tried to get Siri to play them, did not work.
10) All music does play fine on my iPod Touch 3rd (iOS6 i think) gen and iTunes on Mac and PC
11) I added a CD to my roommates iTunes and it plays on their iPhone 5S but not mine.
After all of these things it is now WORSE!!! My iTunes purchased songs are now experiencing the same issue along with some (not all) of the original music files that were skipping and grayed out. My conclusion is i have no clue at this point! I have done everything i have found online in EVERY discussion, i have spent over 60 hours trying to get this to work and i am asking myself, i bought this product why am having to fix this when it worked just fine on my iPod touch (3rd Gen) and iPod Classic!!!! PLEASE APPLE FIX THIS ISSUE FOR US!!!!

I had this problem too after i upgdatd to OS X Mavericks... only the songs on my iphone 5s that i purchased from itunes would play.
i read something about it being a syncing issue. when you plug your phone into your computer with the usb cable, the person said to switch from automatic syncing of itunes to the "manual" option. mine was already set to manual so i wasn't sure anything would work. BUT, when i plugged my phone into my computer, it started to sync all of my music on my phone again (top of itunes bar where song playing/time is listed said "now syncing 123/534 songs to x's iphone"). once that was completed, i checked the music app on my iphone and everything was back to normal!
so, i would suggest setting your music syncing settings to manual if you haven't tried that yet!
hope this helps!

HT1688 My album art is all messed up. It plays a song and shows the art for a completely different artist/album. ***?

It plays a song and shows the art for a completely different artist/album. ***?

Have you tried re-building the artwork?
Try unchecking "display album artwork" in the music preferences section when your iPod is connected and click "apply". Then sync your iPod.
Then check "display album artwork" in the music preferences section when your iPod is connected and click "apply". Then sync your iPod again.
This should resync the album artwork to the iPod.
If this does not work, you might need to restore the iPod and reload the songs in order to correct this error.

Yet another missing album art question...

OK, I just received my second 80 GB Apple ipod Classic. The first one was defective out of the box and this (these?) is (are?) my first ipod. I'd heard all the horror stories about itunes and since I have other media players, ripping and tagging utilities I'm happy with, I really have no intention of using itunes for anything more then updating my ipod and manually synching my music.
I do have one question though. How do I get album art to display for my music? First of all, I unchecked every option in itunes that I could find about updating missing data and downloading album art. I even unchecked the box under My ipod that says "show album art" (maybe mistakenly thinking that was referring to synching album art. All of my mp3's are tagged properly and have the album art, scanned by me from my actual discs embedded in the file in the album art tag. I would think these should display if the ipod is capable of displaying album art, regardless of any checkboxes I've fooled with in itunes but all I get on my ipod are little gray boxes with black musical note symbols in them.
What did I do wrong? Does anyone have any ideas? Thanks in advance.
Sicnerely,
- Byron Followell

bfollowell wrote:
I even unchecked the box under My ipod that says "show album art" (maybe mistakenly thinking that was referring to synching album art.
That's indeed the reason your album art doesn't show on the iPod. Check this box, maybe resync, and the iPod should show the images you embedded in the mp3-files.
Matko
Btw, If you scan and add album art yourself a lot, you might want to have a look at this site :
http://www.albumartexchange.com/

Small and big album art not matching

I bought an 5G iPod only ten days or so ago, and I have recently finished to transfer all my song database.
I'm seeing something strange happens with the album art. Sometimes I take a look on the screen, and it correctly displays the song info: artist, album, song title and also the small album pic are OK. But when I push the central button to see the enlarged album art, sometimes the album picture I see belongs to a different artist or album that I also have in my library. It also happens the other way around, i.e, if I display the big album pic and then I switch to the artist/title screen.
Does anyone know how can I fix this and why does it happen?
Thanks in advance
Edit: I have just seen that sometimes the work art displayed is plain wrong in both small and big sizes. I have checked on ITunes and the album art is looks fine there, though. Is it possible that something went wrong during my last iPod-iTunes sync?

yeah mine too, and i've tried re-setting it, and wiping it and re-sync ing etc,
still seems to do the same, and is generally rally annoying seeing how it is such a relatively useless feature, it would be nice if it at least worked...!
any ideas..?

Charts Top Songs and Top Albums please help!

Hi,
Does anybody know exactly how the charts "top songs" and "top albums" are put together on itunes?
Are there differences from one country to the next?
Are multiple purchases of the same item from the same account counted in full for the charts? or is it the case that only the unique purchases for each account is counted in compiling the charts, excluding multiple purchases from the same account ?
If only unique purchases are counted for each account, what about gifts? at what points songs sent as gifts are counted in the charts?
please please help

Sites like the iTunes Store generally do not document how such listings are complied so as to prevent record companies and/or artists from "gaming" the system and working out ways to get their tracks listed higher. So other than guesswork, no one here can answer your questions. Sorry.

IMovie 9.0.4, all export options grayed out. Have I missed a step?

I'm still on OS 10.6 so I can't udate iMovie software. I have a little movie, under 4:00, finished and want to export but all options grayed out. Have I missed a finishing step or is this just an obsolete software/OS problem? Thanks. Chris

I'm still on OS 10.6 so I can't udate iMovie software. I have a little movie, under 4:00, finished and want to export but all options grayed out. Have I missed a finishing step or is this just an obsolete software/OS problem? Thanks. Chris

ITunes moved to new HDD - Playlist missing, album art on different drive, etc

OKay... so I had everything on an external HDD. I wanted to move everyhing to a new external HDD. I have playlists, album art that I downloaded and added, etc. In the past I have moved from my local HDD to an external without a hitch. This time was a disaster!
I had everything on drive G:\
I wanted to move everything to drive Z:\
I initially ended up with duplicates pointing to the same file on G:\
I deleted all the duplicates and retained the original file. All was okay at this point.
I then created a new folder in Z:\ called iTunes and pointed iTunes to this location. I then used the Consolidate Library function.
Now, I have my media on Z:\ but it seems now my library database, and album art folders are in C:\user\username\Music\iTunes
I never had anything in this location.... why is it suddenly here? and how can I get everything back?
The database files are definitely pointing to Z:\ as I can see from the XML file <key>Location</key><string>file://localhost/Z:/iTunes/Music/Ac.....
Otherwise, how do I point everything back to my G:\ and startover? Perhaps provide a link to a resource that will give me good instructions on what to do...
Thanks in advance for the help!

Visionplace, i have the issue where my ipad2 changes/edits to my current playlists are NOT synced up with my itunes 11 on my computer (Windows 7). I have icloud and Itunes Match is turned on. My settings are to auto-sync and i have ALL my music set to be synced, not just select playlists. (Note I have not tested whether new playlists will appear because i usually just edit my existing ones).
So whenever i make playlist changes on my ipad2 (e.g., add or delete songs), i see the changes correctly on my iphone 4, and my Apple TV within 15 minutes without taking any steps, but they do NOT appear on my itunes 11 on my computer (Windows 7). The only way i have found to get the ipad2 playlist edits onto my itunes on my computer is to sync my iphone4 up with the computer. (My ipad changes are already on the iphone 4 automatically). My computer's itunes 11 CAN see the playlist edits i have made on the iphone4 (immediately), but not the ipad. It *****, but it works for me.
For new music purchases (from itunes store) on my ipad2, the only way i can see them on my itunes 11 on the computer is to go to the store, and download them again. Otherwise, they will not appear.
Note - in another forum when i was researching this ipad sync issue, someone had stated that the ipad/computer sync is one way. (I.e., from computer-to-ipad only). If true, that would explain why the ipad edits and new music purchases dont show up in my computer itunes. However, the iphone sync must be two ways.

Why can't i directly cut and paste album art

The older I-Tunes was able to cut directly and paste album art pictures, (when the find album album art auto feature failed) I now have to save album images to my hard drive,' Apart from the new coloured (I spell Colored with a "U" as I'm British) icon Red instead of blue the rest of it is just the same

The new iTunes 12 Get Info dialog lacks right-click context menus (at least for now) but it still accepts most standard keyboard shortcuts and drag & drop actions.
Delete Artwork
On the artwork tab of Get Into, tap the image in question, use Backspace or Ctrl+X. Delete doesn't work.
Or, tap the image at the top left of Get Info, this time use Backspace or Delete, it is Ctrl+X that doesn't work.
Add Artwork
Select artwork, press Ctrl+C to copy, tap the center of the Artwork tab, press Ctrl+V to paste.
Or, select artwork, press Ctrl+C to copy, tap the small image area at the top left, press Ctrl+V to paste.
Or, you can drag & drop to, or sometimes from, the same locations.
You can also copy artwork from the Get Info dialog to Windows Explorer with the keyboard shortcuts.
If the source image is on a web page right-click and use Copy Image rather than copy. (With Chrome I get a one pixel wraparound so tend to go for a temporary local copy anyway - not sure whose bug this is, but it isn't new.)
If you have multiple images embedded drag the one you want to be the primary artwork to the leftmost position.
Replace/Remove All Artwork
The top left image box can be used to add or delete art from multiple tracks. In either case all existing artwork in all tracks is replaced/removed.
Old Style Get Info Dialog
Select some items, right-click, hold down shift, then click Get Info from the context menu. (Use alt/option on a Mac)
The new icon is the least of the changes.
tt2

The Control A key is not working. I cannot multi-select my songs. I'm not sure if it is the problem with iTunes 10.6.1.7 or my PC settings encounter issues. Also, i cannot find Album Artwork online using iTunes and i cannot select any view form but List.

The Control A key is not working. I cannot multi-select my songs. I'm not sure if it is the problem with iTunes 10.6.1.7 or my PC settings encounter issues. Also, i cannot find Album Artwork online using iTunes and i cannot select any view form but List.

The Control A key is not working. I cannot multi-select my songs. I'm not sure if it is the problem with iTunes 10.6.1.7 or my PC settings encounter issues. Also, i cannot find Album Artwork online using iTunes and i cannot select any view form but List.

Grayed out, unplayable songs and missing album art on iPhone after 5.1 update with iTunes 10.6

Similar Messages

Maybe you are looking for