GRC 5.3 CUP auto provisioning of Mitigation Assignment in RAR

Hello,
Is there any other workflow that needs to be triggered for the auto provisioning of the Mitigation control id assignment to the userid in RAR system from CUP,  upon request completion?
I created a request that after the final stage of sox approver, got auto provisioned roles assigned to the user id in the SAP system , but it also stated that auto provisioning failed and got re-routed to the detour path of the security admin as I configured in case of auto provisioning failure. When I look at the error log, it states:
User Provisioning failed for System(s) : XYZ. Error Message : User type TE is unknown
   Role: ROLEA assigned to user: TESTER1 in System(s): XYZ.
1). So, even though the approved role is being assigned to the user in the backend system, some other stuff is failing at auto provisioning. And I thought it might be the mitigation control assignment to the userid in RAR. I have the mitigation fields/objects active. But how do I ensure the auto-assignment of mitigation control ids also gets assigned on the same request upon sox approval?
2). The other question is where is the value of the 'controller' stored when configuring a stage for workflow approver determinator in the sox approver stage? Where is this value picked up from? We don't want to use the RAR mitigation approvers or monitors, we want to use a custom approver id from CUP and then the control id to be assigned upon approval automatically to the userid in RAR via CUP request completion during auto provisioning. Is this possible? The only thing failing for us is trying to determine how to create the custom approver determinator for SOX approver in CUP since it asks for 'attribute' value for workflow type 'Compliant User Provisioning' which doesn't make sense for this.
And then the above error even though the user role assignment is auto provisioning already but still giving the error as I listed above and re-routing to detour path instead of completing the request. Is it due to auto provisioning failure of mitigation control assignment in RAR?
Thanks in advance,
Alley
Edited by: Alley1 on Sep 20, 2011 1:15 AM

Hi Karell,
   Here is response to your questions:
I can use the following CAD in an AE workflow: web service to fetch role approvers. I question this as it is merely a RE workflow service : No. As far as I know the web service is only for RE/ERM.
Can the Risk Analysis be initiated in stage x automatically once stage (x-1) was completed. So no person involved, it is mandatory however, in my opinion there should be no extra person involved to actually press the button "Risk Analysis" : No. There is no way to automate the risk analysis part. Someone will have to click on the button to check for SoD violations. You can configure to run automatic risk analysis when the request is submitted but this is not 100% perfect. If someone adds or removes role during approval phase, it will invalidate the risk analysis which was run during request submission.
Can somehow the Risk Owners defined in the RAR componed be asked to approve/reject risk that came out of the Risk Analysis described in my previous point. They should only be contacted when there is a risk indicated. : This is possible by following Babak's workflow.
Regards,
Alpesh

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    Export the report to Excel. If many entries, create a function to compare the results orilter the result by Action and compare to CUP reports.
    Good luck,
    Vit

  • SP12: CUP: Error for requesttype "change" at auto-provisioning

    Hello,
    We have an error while auto-provisioning a change-request in CUP.
    The request stages can be approved correctly but after the last stage, the request is rerouted to administrator because of escape-route settings. (auto provisioning failures)
    So the audit trail reports an error at auto-provisioning, BUT in the backend-system the user was changed correctly.
    If we now want to approve the request on admin-stage, the error appears again. So we have a closed loop reaction.
    Any ideas?
    Does anybody have the same issue?
    Our client have the same problem with SP12 on the prod.system but in the dev.system (also SP12) we can create the request well.
    Thanks,
    Alexa

    2010-10-15 13:45:54,456 [SAPEngine_Application_Thread[impl:3]_32] DEBUG  ProvisioningBO.java@1794:getProvisioningStatusDTO() : OUT of the method
    2010-10-15 13:45:54,458 [SAPEngine_Application_Thread[impl:3]_32] DEBUG  ProvisioningBO.java@1827:getProvisioningStatusDTO() : OUT of the method
    2010-10-15 13:45:54,458 [SAPEngine_Application_Thread[impl:3]_32] DEBUG com.virsa.ae.accessrequests.bo.ProvisioningBO : autoProvision() :   : listMessagesForSysType,list size=1
    2010-10-15 13:45:54,459 [SAPEngine_Application_Thread[impl:3]_32] DEBUG com.virsa.ae.accessrequests.bo.ProvisioningBO : autoProvision() :   : listMessagesForSysType #0# element:com.virsa.ae.configuration.po.ApplicationLogPO@31cf3f2[userId=GRC_20,emailId=<null>,reqNo=716,system=LS_DI6_300,recDate=10/15/2010,changedBy=AKOLB,logAction=USER CREATE,newValue=GRC_20,description=<null>,error=true,singleMessage=false]
    2010-10-15 13:45:54,461 [SAPEngine_Application_Thread[impl:3]_32] DEBUG  ProvisioningBO.java@248:autoProvision() :  Preparing Provision to SAP ... DONE
    2010-10-15 13:45:54,463 [SAPEngine_Application_Thread[impl:3]_32] DEBUG  ProvisioningBO.java@277:autoProvision() : OUT of the method
    2010-10-15 13:45:54,465 [SAPEngine_Application_Thread[impl:3]_32] WARN   RequestBO.java@5924:autoProvisioningForApprove() : Exception occured during auto provisioning , error messages : [com.virsa.ae.configuration.po.ApplicationLogPO@31cf3f2[userId=GRC_20,emailId=<null>,reqNo=716,system=LS_DI6_300,recDate=10/15/2010,changedBy=AKOLB,logAction=USER CREATE,newValue=GRC_20,description=<null>,error=true,singleMessage=false]]
    2010-10-15 13:45:54,469 [SAPEngine_Application_Thread[impl:3]_32] ERROR  RequestBO.java@6665:approveRequest() : AutoProvisioning Exception, checking if the escape route is enabled
    2010-10-15 13:45:54,478 [SAPEngine_Application_Thread[impl:3]_32] ERROR  RequestBO.java@6681:approveRequest() : AutoProvisioning Exception, escape route is enabled, going for the escape route
    2010-10-15 13:45:54,490 [SAPEngine_Application_Thread[impl:3]_32] DEBUG com.virsa.ae.accessrequests.bo.RequestBO : rerouteRequest() : AKOLB : INTO the method with toPathName : , poRequestDetails : com.virsa.ae.accessrequests.po.RequestDetailsPO@70e31b05[requestForOthers=false,userLookupEnabled=false,userIDFieldEnabled=false,userFirstNameFieldEnabled=false,userLastNameFieldEnabled=false,approverLookupEnabled=false,locationFieldEnabled=false,departmentFieldEnabled=false,emailFieldEnabled=false,telephoneFieldEnabled=false,companyFieldEnabled=false,employeeTypeFieldEnabled=false,managerTelephoneFieldEnabled=false,managerEmailFieldEnabled=false,managerNameFieldEnabled=false,requestorTelephoneFieldEnabled=false,requestorEmailFieldEnabled=false,requestorNameFieldEnabled=false,addRole=false,approveReject=,approveRejects=approveRejects,accessChanged=false,fileAttached=false,reqDataApplProvDTOs={com.virsa.ae.dao.dto.RequestDataApplicationProvisionDTO@46b5291a[reqNo=716,application=LS_DI6_300,provisionAction=ASSIGN_ROLES,userId=GRC_20,roleId=2,isProvisioned=true,isNew=false,LMD=<null>],com.virsa.ae.dao.dto.RequestDataApplicationProvisionDTO@1f9d8e3a[reqNo=716,application=LS_DI6_300,provisionAction=ASSIGN_ROLES,userId=GRC_20,roleId=3,isProvisioned=true,isNew=false,LMD=<null>],com.virsa.ae.dao.dto.RequestDataApplicationProvisionDTO@20e4920d[reqNo=716,application=LS_DI6_300,provisionAction=ASSIGN_ROLES,userId=GRC_20,roleId=4,isProvisioned=true,isNew=false,LMD=<null>]},accntValidationmsgs=[],connectionFailedSystems=,userExistSystems=,userNotExistSystems=,comm_method_type=,cstmFldName=,usersPOList=[com.virsa.ae.accessrequests.po.RequestUserPO

  • Is it possible to limit what fields can CUP update during Auto-provisioning

    I have configured CUP to do Auto-provisioning after all the stages have been approved. However, our client requirement is to not to update some fields in user master  e.g: User Valid Start date and End Dates. Is it possible to restrict CUP to update only the required fields  and not all fields during auto provisioning process?
    Can you please let me know if this possible in CUP?
    Thanks
    Anand

    Alpesh,
    Currently my User details source is pointing to SAPHR . I have made the valid start date and end date hidden in the request form. However, CUP pulls the info anyway and updates SU01 record during the auto provisioning. I guess hiding the fields may not work.
    Please let me know if you have find any solution from your sources.
    Thanks
    Anand

  • CUP - Editing Auto Provisioning Email Content

    Hi,
    I am looking into the possibility of editing the content of the Auto Provisioning email that is automatically sent out after user creation is done. Our policy is to send User ID and Password in separate emails.
    Below not provides some insight into editing the initial data XML file AE_init_clean_and_insert_data.
    [Note 1253720 - Compliant User Provisioning 5.3-Supressing Password Email|https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1253720]
    Questions I have:
    1) If editing this XML file and re-loading will over-write the workflow configuration, then do I have to manually reconfigure all our workflows again or is there an option to export the workflow configuration and the import it back after re-loading the XML file? Which all existing configuration will be overwritten by reloading this file?
    2) If at some point in time we decide to revert back to the standard XML file provided by SAP, then we again fall into the same issue as in the above question. What is best approach?
    If anyone has experience in implementing the above note, then can you please provide some insight?
    Regards,
    Jay

    Your workflows wont be effected. If you however wanted to export the workflows you could do so along with intial system configuration under intial system data, roles and connectors.
    If you want to export workflows alone, you can only export the initiators.
    Regards,
    Chinmaya

  • AC 5.3 SP10 CUP Delaying Auto Provisioning Email

    All -
    Is it possible to delay the auto provisioning email? If yes, how?
    We have a scenario where security needs to perform certain tasks post user account set-up before the user logs on to the system (we don't want to auto provision & lock the user) and want to delay the automatic email sent to the user. Is this possible?
    Thanks,
    Daniel

    Daniel,
       Here is the email content:
    Your request #_!AUTO_PROVISION_REQNO#_! provisioning has been done. Your  account has been created.    Your ID is #_!AUTO_PROVISION_ID#_!  Your password in each system (Password/System):#_!AUTO_PROVISION_PASSWORD#_!
    It is part of cleanandinsert xml file, which comes with the installation. You can search for this and change the email content.
    Alpesh

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