GRC 5.3 CUP SP16 - User info not loading from LDAP into CUP

Hello,
We have multiple LDAPS that we needed to connect to our CUP system to authenticate the userids before a request can be created for them. And also to bring in Manager ID and manager email from LDAP as the first level approver for requests.
My client hasn't maintained the actual LDAP userids, Manager and manager email fields correctly, so we utlized three other custom fields in LDAP and then did field mapping in CUP for those fields. But even when the connection to all the LDAPs is successful, there's no user information being pulled in from LDAP into CUP. I noticed that when I use our backend SAP QA system as 'User Data Source' while using multiple LDAPS for 'User Detail Source Data' , it only reads data from SAP QA system SU01 area and even when I'm trying to create requests, no Manager info is being pulled from LDAPS for that user id.
SAP does not allow the use of multiple LDAPS for the configuration-->User Data Source , top option. So, if a client has userids in multiple systems, it can only read from one data source. But even when I temporarily assigned one active directory LDAP to the 'user data source' option, it stated, no records found. So, something is up that no data is being pulled from LDAPs even when the connection to those systems is successful. I just asked our AD guy to temporarily assign domain admin rights to that LDAP connection ID to see if it's access issue, and still I am not getting any LDAP data to read into GRC CUP.
Anyone else has had this issue? Is there especial access that the LDAP connection id needs access in LDAP to be able to retreive data into GRC? Is there any jobs that need to be run to read LDAP data. I thought it should be live as the system is connected to LDAPs. I don't understand if the connection is successful, why the user info is not being pulled from there and even after the LDAP custom field mapping is done, those field values are not showing up on requests.
We need the following to happen:
1). Authenticate the custom userid field in LDAPs to ensure this user exist as an employee b4 request can be created for the user. For this I have configured the multiple LDAPS for the 'Authentication'. But it doesn't seem to confirm that option when creating a request for a user.
2). The user details info source should bring in the custom manager id and manager email into the request to send the first level of approval via workflow to that manager. Since SAP doesn't give the option to define approvers per user group values in CUP, we had to actually map all the User Owner approvers this way since their direct managers are not aware of what to request as the User owner approvers per user group are. So, we added custom fields for Manager id and Manager EMail into LDAP to be ready automatically into the request when reading user id while creating request.
I will greatly appreciate anyone's help on how they got the LDAP field values to be read into GRC CUP for request processing and what type of encripted access can a LDAP connection id have without assigning it complete domain admin rights on an open port 389 for LDAP and GRC CUP connection.
Thanks and Regards,
Alley

Hi Alley,
1). Authenticate the custom userid field in LDAPs to ensure this user exist as an employee b4 request can be created for the user. For this I have configured the multiple LDAPS for the 'Authentication'. But it doesn't seem to confirm that option when creating a request for a user.
This is not possible. You can have only 1 LDAP. Why you want to authenticate the user in different sources?? CUP looks at only one user source, not many. The below wiki explains you the configuration part:
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/b089fb71-a3b7-2a10-64a2-8c77243b0664
2). The user details info source should bring in the custom manager id and manager email into the request to send the first level of approval via workflow to that manager. Since SAP doesn't give the option to define approvers per user group values in CUP, we had to actually map all the User Owner approvers this way since their direct managers are not aware of what to request as the User owner approvers per user group are. So, we added custom fields for Manager id and Manager EMail into LDAP to be ready automatically into the request when reading user id while creating request.
Based on user group is not possible. However, if you wish to maintain the Manager's Field, ensure that the CUP mapping is done correctly from the Configuration, Field Mapping, LDAP Mapping.
While defining the workflow, take the approver determinator as Manager. This will route the request to the users manager. Also, ensure that LDAP is the source in all the confiuration areas in CUP.
Check note 1228996 for more information.
Hope this helps!!
Regards,
Raghu

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8/20/14 1:33:37.107 PM UserEventAgent[700] cannot find fw daemon port 1102
8/20/14 1:33:37.683 PM xpcd[611]   MiniLauncher[711]: registration request failed: (0x12, 0xd) process failed sandbox check
8/20/14 1:33:37.907 PM WindowServer[654]   **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'.
8/20/14 1:33:38.011 PM coreservicesd[65]   SendFlattenedData, got error #268435460 (ipc/send) timed out from ::mach_msg(), sending notification kLSNotifyApplicationReady to notificationID=237
8/20/14 1:33:38.114 PM WindowServer[654]   Display 0x04280480: MappedDisplay Unit 0; ColorProfile { 2, "iMac"}; TransferFormula (1.000000, 1.000000, 1.000000)
8/20/14 1:33:38.395 PM imagent[737]    [Warning] Setting up a new messages database.
8/20/14 1:33:38.428 PM NetworkBrowserAgent[747]    Starting NetworkBrowserAgent
8/20/14 1:33:40.068 PM com.apple.time[700] Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).
8/20/14 1:33:40.069 PM com.apple.time[700] Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).
8/20/14 1:33:43.910 PM netbiosd[89]    name servers down?
8/20/14 1:33:56.635 PM netbiosd[89]    notify name "self.mdns.disconnection" has been registered 20 times - this may be a leak
8/20/14 1:33:56.639 PM netbiosd[89]    notify name "self.mdns.disconnection" has been registered 40 times - this may be a leak
8/20/14 1:34:49.927 PM netbiosd[89]    name servers down?
8/20/14 1:35:54.977 PM netbiosd[89]    name servers down?
USER LOG:
8/20/14 1:31:03.956 PM com.apple.launchd.peruser.1467285364[536]   (com.apple.gamed) Ignored this key: UserName
8/20/14 1:31:03.956 PM com.apple.launchd.peruser.1467285364[536]   (com.apple.gamed) Ignored this key: GroupName
8/20/14 1:31:03.957 PM com.apple.launchd.peruser.1467285364[536]   (com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
8/20/14 1:31:03.961 PM loginwindow[44] Connection with distnoted server was invalidated
8/20/14 1:31:04.013 PM distnoted[549] # distnote server agent absolute time: 799.097924175   civil time: Wed Aug 20 13:31:04 2014   pid: 549 uid: 1467285364 root: no
8/20/14 1:31:08.954 PM com.apple.launchd.peruser.1467285364[536]   (com.apple.afpstat-qfa[588]) Job failed to exec(3). Setting up event to tell us when to try again: 2: No such file or directory
8/20/14 1:31:08.955 PM com.apple.launchd.peruser.1467285364[536]   (com.apple.afpstat-qfa[588]) Job failed to exec(3) for weird reason: 2
8/20/14 1:31:08.958 PM com.apple.launchd.peruser.1467285364[536]   (com.google.keystone.user.agent[590]) Job failed to exec(3). Setting up event to tell us when to try again: 2: No such file or directory
8/20/14 1:31:08.958 PM com.apple.launchd.peruser.1467285364[536]   (com.google.keystone.user.agent[590]) Job failed to exec(3) for weird reason: 2
8/20/14 1:31:12.394 PM com.apple.launchd.peruser.1467285364[536]   (com.apple.mrt.uiagent[578]) Exited with code: 255
8/20/14 1:31:15.132 PM SystemUIServer[557] Could not load menu extra NSBundle </System/Library/CoreServices/Menu Extras/User.menu> (loaded) for Class AppleUser
8/20/14 1:32:20.642 PM com.apple.launchd.peruser.1467285364[536]   (com.apple.quicklook[626]) Exited: Killed: 9
8/20/14 1:32:20.647 PM com.apple.launchd.peruser.1467285364[536]   (com.apple.mdworker.single.08000000-0000-0000-0000-000000000000[641]) Exited: Killed: 9
8/20/14 1:32:20.647 PM com.apple.launchd.peruser.1467285364[536]   (com.apple.mdworker.shared.04000000-0000-0000-0000-000000000000[635]) Exited: Killed: 9
8/20/14 1:32:20.783 PM Dock[556]   could not open iterator, -43, for directory <ECDirectory: 0x7fd8ac846970> {path=/Users/jsuny/Documents/} (directory changed)
8/20/14 1:32:20.783 PM Dock[556]   problem iterating directory, -43, for directory <ECDirectory: 0x7fd8ac846970> {path=/Users/jsuny/Documents/} (directory changed)
8/20/14 1:32:22.310 PM ARDAgent[574]   HIToolbox: received notification of WindowServer event port death.
8/20/14 1:32:22.311 PM ARDAgent[574]   port matched the WindowServer port created in BindCGSToRunLoop
8/20/14 1:32:22.694 PM com.apple.dock.extra[644]   HIToolbox: received notification of WindowServer event port death.
8/20/14 1:32:22.694 PM com.apple.dock.extra[644]   port matched the WindowServer port created in BindCGSToRunLoop
8/20/14 1:33:36.504 PM com.apple.launchd.peruser.1467285364[536]   (com.apple.gamed) Ignored this key: UserName
8/20/14 1:33:36.504 PM com.apple.launchd.peruser.1467285364[536]   (com.apple.gamed) Ignored this key: GroupName
8/20/14 1:33:36.505 PM com.apple.launchd.peruser.1467285364[536]   (com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
8/20/14 1:33:36.517 PM loginwindow[653]    Connection with distnoted server was invalidated
8/20/14 1:33:37.429 PM MiniLauncher[711]   Skipping Setup Assistant for user 1467285364
8/20/14 1:33:37.464 PM transition[714] INFO: Not signed into MobileMe, nothing to do. Reason: 3
8/20/14 1:33:37.506 PM MiniLauncher[711]   INFO: MMAccountMgr_Private: finishedSetup called.
8/20/14 1:33:38.180 PM com.apple.launchd.peruser.1467285364[536]   (com.apple.afpstat-qfa[744]) Job failed to exec(3). Setting up event to tell us when to try again: 2: No such file or directory
8/20/14 1:33:38.180 PM com.apple.launchd.peruser.1467285364[536]   (com.apple.afpstat-qfa[744]) Job failed to exec(3) for weird reason: 2
8/20/14 1:33:38.489 PM CalendarAgent[741] Could not find Meta Data for persistent Store
8/20/14 1:33:38.877 PM fontd[716] FontWorker failed to return directory info (IPC failure?) for file://localhost/Users/jsuny/Library/Fonts/
8/20/14 1:34:48.723 PM migCacheCleanup[719]    Cache cleanup: cleanup for user 1467285364 took 0.43 seconds
8/20/14 1:37:15.114 PM Dock[723]   no information back from LS about running process

Check these out:
http://images.apple.com/server/macosx/docs/UserManagementv10.5.mnl.pdf
http://clc.its.psu.edu/Labs/Mac/Resources/blastimageconfig/
 http://blog.macadmincorner.com/

Logical identifiant for User Notes synchronized from LDAP

After a synchronization from LDAP to Notes,
The user entry is created, all attributes are OK
The certificate is created and named with %uid%.id
BUT the logical name of the user in the Notes database is constructed as "%givenname%SPACEd/DOMAIN".
I don't understand the SPACE and the character d ?
Thanks for your help !
BRs
Vincent

For analyze, we have synchronized 15 LDAP Users to Notes
FirstName, Lastname and login attributes are from 1 to 15 characters lenght as following :
givenname, lastname, UID
1,1,1
F2,L2,ID
F33,L33,ID3
F444,L444,ID44
F5555,L5555,ID555
F66666,L66666,ID6666
F777777,L777777,ID77777
F8888888,L8888888,ID888888
F99999999,L99999999,ID9999999
Faaaaaaaaa,Laaaaaaaaa,IDaaaaaaaa
Fbbbbbbbbbb,Lbbbbbbbbbb,IDbbbbbbbbb
Fccccccccccc,Lccccccccccc,IDcccccccccc
Fdddddddddddd,Ldddddddddddd,IDddddddddddd
Feeeeeeeeeeeee,Leeeeeeeeeeeee,IDeeeeeeeeeeee
Fffffffffffffff,Lffffffffffffff,IDfffffffffffff
Between 6 and 8 characters, le logical Name of the user is correct
He is constructed as %fistname% %lastname%/DOMAIN
Less than 6 or more than 8 characters, the logical name is not correct
We can show the partial path of the lotus's data directory.
I can send screenshot to an email Adress if you want
Why this ? It's not usable
PS : All certificates can be viewed without provide password !
Why the LDAP password of the user's entry is not used to open the ID ?
Thanks for your help.
BRs
Vincent

Images are not loading from initial domain when using a cdn

Hello, i have a wordpress website on which i set the w3 total cache plugin with a cdn, the cdn is MaxCDN and is configured to not serve images but only css & js & font files. Because i configured the cdn not to serve images, the images in css files have the src as absolute path, path which point to original website domain, something like this: background-image: url("http://www.originaldomain.com/images/back.jpg");, the css file is served from the cdn like this: http://cdn.originaldomain.com/css/style.css . So the problem is that firefox refuse to load the images referred in style.css file, images which probably appear to be in another domain. If i try to load the images directly in browser, using address bar, they are loading ok, but on loading from css file i got a http error 500 (acording to firebug). The same website is loading ok in other browsers: ie7/ie8/ie9, opera, safari and chrome. Can anyone help me to solve the issue?

'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

Retrieving user and group information from LDAP using j_securrity_check

Hi
I am using j_security_check to authenticate users against LDAP. I have made all necessary configuration for the server to perform LDAP group search as well as mentioned in the WAS documentation of LDAP settings. Now, how can I retrieve the user and the user group info after the j_secuirty_check. Apart from the UserPrincipal object which I can get from the request which just has the user name, is there any other object which will give me the user and user group info by which I need to connect to LDAP using my java code to retrieve these informations?
Regards
Deepak

Hi
I am using j_security_check to authenticate users
against LDAP. I have made all necessary configuration
for the server to perform LDAP group search as well
as mentioned in the WAS documentation of LDAP
settings. Now, how can I retrieve the user and the
user group info after the j_secuirty_check.
Apart
from the UserPrincipal object which I can get from
the request which just has the user name, is there
any other object which will give me the user and user
group info by which I need to connect to LDAP using
my java code to retrieve these informations?Hmm, you don't need the user group info to connect to the LDAP server, right? You would need the user's Id (which you have) and password (which you don't). You could use the LDAP credentials and bind as that to look up the user info via the user id. Or if the server is set up to allow anonymous bind you could do it without credentials. But if all you want is group info then you should be able to call Security.getCurrentSubject().getPrincipals() to get the user principal as well as all groups (this is true in BEA WebLogic at least).
Good Luck
Lee

Retrieve multiple user's DisplayName values from LDAP server

Hi,
I have a report in answers, which will show the UserIds information pulling from a database table. These users information is stored in the LDAP server and I want to retrieve the DisplayName or FirstName-LastName (if possible) of the userids that I have in the report.
Any pointers on how can I implement that in the repository by using IB, by defining variables etc?
Thanks in advance.
Rajesh Gurram

I created PL/SQL table function to get users from ldap and view based on it (Oracle database).
create or replace
type ldap_users_t as object(
dn varchar2(200),
full_name varchar2(200),
user_name varchar2(200),
reg_number number,
email varchar2(200)
create or replace
TYPE ldap_users_t_ct as table of ldap_users_t;
create or replace
function get_ldap_users return ldap_users_t_ct PIPELINED
is
   out_rec             ldap_users_t := ldap_users_t (null,null,null,null,null);
   retval              PLS_INTEGER;
   ldap_session    DBMS_LDAP.SESSION;
   ldap_attrs       DBMS_LDAP.string_collection;
   ldap_message DBMS_LDAP.MESSAGE;
   ldap_entry      DBMS_LDAP.MESSAGE;
   ldap_dn          VARCHAR2 (256);
   ldap_attr_name   VARCHAR2 (256);
   i PLS_INTEGER;
   user_name           DBMS_LDAP.string_collection;
   full_name           DBMS_LDAP.string_collection;
   reg_number          DBMS_LDAP.string_collection;
   email               DBMS_LDAP.string_collection;
   ldap_host           VARCHAR2 (256);
   ldap_port           VARCHAR2 (256);
   ldap_user           VARCHAR2 (256);
   ldap_passwd         VARCHAR2 (256);
   ldap_base           VARCHAR2 (256);
BEGIN
   retval := -1;
   ldap_host :=       '********************';
   ldap_port :=       '********************';
   ldap_user :=       '********************';
   ldap_passwd := '********************';
   ldap_base :=   '********************';
   DBMS_LDAP.use_exception := TRUE;
   ldap_session := DBMS_LDAP.init (ldap_host, ldap_port);
   retval := DBMS_LDAP.simple_bind_s (ldap_session, ldap_user, ldap_passwd);
   ldap_attrs (1) := '*';
   retval :=DBMS_LDAP.search_s (ldap_session, ldap_base,DBMS_LDAP.scope_subtree,
          'objectclass=*',ldap_attrs,0,ldap_message);
   ldap_entry := DBMS_LDAP.first_entry (ldap_session, ldap_message);
   WHILE ldap_entry IS NOT NULL
   LOOP
      ldap_dn := DBMS_LDAP.get_dn (ldap_session, ldap_entry);
      user_name := DBMS_LDAP.get_values (ldap_session, ldap_entry, 'uid');
      full_name := DBMS_LDAP.get_values (ldap_session, ldap_entry, 'cn');
      reg_number := DBMS_LDAP.get_values (ldap_session, ldap_entry, 'employeeNumber');
      email := DBMS_LDAP.get_values (ldap_session, ldap_entry, 'mail');
      out_rec.dn:=ldap_dn;
      out_rec.user_name:=null;
      out_rec.full_name:=null;
      out_rec.reg_number:=null;
      out_rec.email:=null;
      IF user_name.COUNT > 0
        THEN out_rec.user_name:=user_name(0);
      END IF;
      IF full_name.COUNT > 0
        THEN out_rec.full_name:=full_name(0);
      END IF;
      IF reg_number.COUNT > 0
        THEN out_rec.reg_number:=reg_number(0);
      END IF;
      IF email.COUNT > 0
        THEN out_rec.email:=email(0);
      END IF;
      ldap_entry := DBMS_LDAP.next_entry (ldap_session, ldap_entry);
      pipe row(out_rec);
   END LOOP;
   retval := DBMS_LDAP.msgfree (ldap_message);
   retval := DBMS_LDAP.unbind_s (ldap_session);
END;
create or replace view scr_ldap_users_v as select * from table(get_ldap_users);

Presence the phone and mobile field entries not coming from LDAP

I tested by changing name and all...working fine changes happening
But the phone field is not coming at all
ANY IDEA????

I'm sorry if I misunderstood you. But it looks like there's some confusion here.
Confusions and mistakes are usually caused by false assumptions.
CUPC gets LDAP attributes from LDAP directly. CUPC does not retrieve those attributes from CUPS.
If you're troubleshooting double-click on CUPC, the CUPS presence viewer doesn't help at all.
When you double-click a contact in CUPC, CUPC dials the number in "BusinessPhoneNumber". By default "BusinessPhoneNumber" is mapped to "telephoneNumber" in Active Directory.
If you cannot double-click a contact to dial, that's because "BusinessPhoneNumber" was blank.
Michael
http://htluo.blogspot.com

GRC 5.3 CUP SP16 - User info not loading from LDAP into CUP

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