GRC AC 10.0: Info about rejected roles in the CUP Email

Hello all,
the GRC componetent CUP seems to be technically mature in comparison to Role Management component, but there is one thing where I am not sure, is it an error or did I miss some config parameters:
When the CUP Request ist closed, the user gets an email (Template ID: GRAC_AR_CLOSE). Not all of the roles were approved, some of the roles were rejected. But the user gets an email where only the approved roles are listed:
We would like to inform the user about the status of all roles in the CUP requests: which roles were approved and which roles were rejected. Is it possible to configure in MSMP Workflow?
Right now we have the following setting:
Thanks,
regards Sabrina

Hi Sabrina,
To notify the requester for the roles which got rejected, you can try with Email notification template: GRAC_MSMP_ERM_REJECTED for the for the message class.
You can create custom version of this template. For more understanding on how to customize the Email notification template, you can refer to: http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/605077fc-3577-2e10-e1a6-a743514d4eb3?QuickLink=index&…
Hope this helps, Let us know if you face any issues.
Regards,
Ameet

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Lease Expires:          Thu Jan 01 00:00:00 1970
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GRC AC 10.0: Info about rejected roles in the CUP Email

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