GRC CUP Custom Approver Determinator Question

I have a problem that when I add a new approver to one of my Custom approver determinators the change is only applied to new requests at that stage or rerouted requests. Has anyone seen this or know why?

Hi,
Lets say ABC is the approver and the requests that are approved in the previous level are with ABC approver queue. Since ABC approver is no more in the organization, you have changed the approver in the configuration and you require all the requests to be assigned automatically to the new approver.
If this is what you are looking at, its not possible.
You have to manually re-route the requests to the new approver.
Regards,
Raghu

Similar Messages

  • CUP: Security Approver Determinator and emails

    I have a stage that is set to use "Security" as the Approver Determinator.  The approvals work for this stage but no emails are sent to the people that are in the security group. 
    Is it just expected that the security group will be monitoring the "My Work" tab for requests or is this a bug? 
    Does anyone else receive emails when routing a request to "Security"?
    I have all of the emails configured in the stage.  My other stages receive emails fine.
    Running AC 5.3 SP07 patch 01
    Regards,
    -J

    We use LDAP linked to UME for our user authentication.  I double checked the users and the email addresses are being mappped correctly.  The AESecurity Role also has users assigned.
    I noticed that the email is not even placing the record in the "virsa_ae_emllog" table for the security stage.  I can see it in there for the other stages.
    I guess for some reason it is not finding the approvers.
    I cannot post the log file because of the information that is contained in it.  Is there anything in particulae that I can look for to see where there might be a problem?  I searched for "Error" and only find one whihc the app seems to handle internally:
    2009-05-19 12:36:20,501 [SAPEngine_Application_Thread[impl:3]_11] DEBUG  WorkFlowBOHelper.java@2522:handleWFForNewPathStage() : A record doesn not exist in the WFHist table which is in same state as current record, so inserting : com.virsa.ae.core.ObjectNotFoundException: no dtos exist which are in the same state as the passing dto
    2009-05-19 12:36:20,501 [SAPEngine_Application_Thread[impl:3]_11] ERROR no dtos exist which are in the same state as the passing dto
    com.virsa.ae.core.ObjectNotFoundException: no dtos exist which are in the same state as the passing dto

  • SAP GRC 5.3 CUP: Approver Determinator "Super Access Owner"

    Hi,
    when configuring a stage, a standard approver determinator called "Super Access Owner" could be selected.My question is where to specify the Super Access Owner in SAP GRC CUP? In the Config Guide of SAP GRC AC 5.3 a hint explains on page 145
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    Hi Marco,
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  • GRC CUP Error creating request. Approver not found

    Hi,
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    com.virsa.ae.workflow.NoApproverFoundException: No approvers found for req no : 493, for reqPathId, 662, for path, PROD_APPRV_PATH and approver determinator : Role
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    Please let me know solution ASAP.This is high priority.
    Thanks
    Yakoob.

    It looked like some old request stuck in DB.But, not sure about it.I tried by changing the number ranges in configuration by giving the current request number in "from number",but it didn't work.
    This is strange some time it gives "error creating request: path not found." and once this error gone then "error creating request : approver not found".
    To avoid this i created one more stage by custom approver determinator with application attribute and approver assiged.This stage, i assigned before role approver stage then it worked,Request get created and request get provisioned.
    i don't understand why it's not working,if i assigned role approver stage first in a path of workflow.role approver (approver determinator:"role" standard one, "approver" gets from configuration:roles:create role:role approver OR upload from role import).
    Please help
    Thanks
    Yakoob.

  • GRC CUP 5.3 Error: "Cannot find or initialize JSP Instance"

    Hello,
    Currently we are facing the below issue in GRC 5.3 CUP:
    When attempting to u201CChange a u201CCustom Approver Determinatoru201D in (GI0 Development) u2013 Configuration and we received the following error:
    Path: CUP-> Configuration -> Workflow-> Custom Approver Determinator'
    Error: 500 Internal Server Error: "Cannot find or initialize JSP Instance"
    Details of error: 'No details available'
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    Thank you
    Regards
    Sridhar

    which SP you are on ?

  • Is it possible to adding a "standard" custom approver?

    Hi forum,
    We have a requrement that the user needs to approve the last stage. I've been experimenting with custom field and adding  <virsa_ae_wrkflapvr ID="ZTRAINEE" APPROVER="ZTRAINEE" wftype="AE"/> to the init_clean_snf_insert_data file. As far without success. Is it possible to adding a "standard" custom approver?
    These users will be registred in UME through LDAP.
    Kind Regards,
    Vit Vesely
    Edited by: Vit Vesely on May 17, 2010 9:22 PM

    Hi VIt,
    it is possible to create a custom field that automatically fetches the user id by using LDAP mapping concept.
    What you can  do this bycreate a custom fields in CUP of field type as text. Then Go to Configuration-> fields mapping-> LDAP mapping.
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    If you want provisioned user to be the approver it is difficult to achieve but can be done by one solution  In CUP apart from the standard approvers , you can create custom approver determanator. Configuration->Workflow->Custom Approver Determinator. It can be created on the basis of various CUP.attributes like request type, priority, role, custom fields etc. But you have define clearly in this if request has this value for this attribute than this will be the approver. So above created custom fields will have userid right. So you can create CAD for this custom fields. and than can define if User id is this then this is the approver. In you case if Custom field has values USER_NAME that Apprvoer is USER_NAME. All users in this case should exist in UME. Also CAD needs to be maintain for every user this will be tedious task. you can upload this by excel sheet also.
    Hope that it would be helpfull..
    Kind Regards,
    Srinivasan

  • Custom approver for Trip Request and Itinerary

    Dear Colleagues,
    In the current systems of CfTE system 1408 we see the option to select "custom approver determination" in the work distribution in the activity approval process for Expense Report.
    In the Approval Process for Itinerary & Approval Process for Trip Request we did not see the option to add custom approver determination in the value help of work distribution field.
    Thanks
    Lokesh Sharma

    Dear Colleagues,
    This feature is currently in testing phase and we may expect this option for Trips & Itinerary to add custom approver determination under work distribution in the Future releases.
    Thanks
    Lokesh Sharma

  • Approver Determinator CUP (Controller) Question

    Hello, I had a few questions when trying to use the (Controller) as Approver Determinator for our SPM work flow.
    Everything is working perfectly fine using a CAD as the approver. But when I switch it over to the (Controller) I'm having some issues.
    Questions:
    1) Where would you configure the Controller's email address for approval notification? Guessing the SU01 record?  This is different from other approvers who are configured within the UME
    2) Won't the (Controller) need a CUP UME role to enter through the approval link sent out via email? Currently we only have controller in the backend ECC systems and view access to SPM reports through a UME view FF role.
    3) Do we need to run a background job to send emails for the controller in the ABAP system or just the standard one in CUP?
    Thanks!

    There are "controllers" in SPM that you add to an FF_ID which then monitors logs. There is also a "controller" within the approver determinator drop down in a stage. I was wondering if these are the same. So if you use "controller" as your approver determinator for a certain FF ID in CUP will send for approval to the person define against the ID in the FF table.

  • CUP Forks & Security Approver Determinator

    Hi All,
    We are currently working on our CUP workflows and are planning on using forms to distinguish between manual provisioning (systems such as MDM console) and autoprovisioning (ABAP and java stacks). My question is, when we use the fork condition NON-SAP and SAP, where does CUP look to determine this? We are planning on using applications to setup our manual provisioning systems but I also know we could create them as dummy "other" connectors (although messy).
    Also, what is the difference between Security Lead and Security approver determinators when configuring a stage? What IDs does CUP look at for these two? I only see Security Lead under Approvers.
    Thanks!
    Grace Rae

    Hi Grace,
    Forks only work for non-SAP connectors, so you's have to go for a dummy system if you really need fork. Alternatively you can chose an initiator based on roles, which will also allow you to fork the request on the first stage.
    The security approver determinator is a group approver which looks for everyone with the UME role "AESecurity" and routes the request to them in parallel.
    Frank.

  • Approver Determinator in CUP

    Freinds,
    Any idea about 'BPO' approver determinator for workflow type Complaint user provisioning in CUP and from where this would get names from.
    Thanks in advance.
    Srinu

    No...when you go to create stage..these is a standard approver determinator ' BPO' when you select workflow type 'compliant user provisioning'.
    for examlpe if you select security lead as a approver in a stage then the workflow would pick the name from the approvers-> security lead...so if you select BPO in the stage where do we have to maintain the names of the BPO's.
    Thanks,
    Srinu

  • WORK FLOW SCENARIO IN  CUP STAGE APPROVAL PROCESS

    Hi All,
    We had configured GRC CUP with four stage approval  work flow  process .I have a question like is there any condition / option If there are few Top management level users ( M0,M1.....M9).In CUP Change Account request Few roles should not be selected by the users else system should not allow the roles or Roles not be provisioned.Kindly do the needful on priority.
    Regards,
    Ram.

    Hi ,
    We had configured few workflow scenarious based on our business.In CUP for Change account request type, we had configured a four stage workflow as for new role creation or to modify existing roles , we are using change account request type for approving and provisioning of the roles, This request type includes four stage approvals like Manager ->Role Owner> and Application owner.This is how the flow is configured.I have a question like , is there any possibility to change the provisioning process , ( ex: If there are approval level s from Top Management like M0,M1,M2.....M9) ., Let us consider if Manager approves the request and role owner performs risk analysis , and Application owner approves , still the request shud not be provisioned, If it is provisioned also, the roles should not be created .
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    Regards,
    Ram.

  • GRC CUP how can i remove  auto link "view" display from email configuration

    Hi,
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    Thanks
    Yakoob.

    Hi,
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    My question is, when a notification e-mail is sent out from CUP, the "View" link is showing a direct link to one of our clustered server instead of the Webdispatcher link. How can we customize the "View" link?
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  • Approver determination using HR functions

    Hello,
    this is my first question on this forum, so be tolerant !!
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    Rgds
    Christophe

    Gordan,
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    Usually this is not sufficient for customer and they develop their own determination (badi for dynamic wkf or adhoc object for classic wkf). It is just abap coding so any solution is possible.
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    Rgds,
    Pierre

  • GRC CUP CAD

    Hi,
    We have  different SOD Approvers in approver matrix for risk level (high,medium,low)(risk levels from Risk Analysis and Remediaton system).I didn't see in CAD attributes(workflow) any risk level or risk ids to map priority ( high medium and low) for SOD approver.So, i cannot define or create SOD approvers for risk analysis levels(high medium and low).We are not using mitigated rule org attribute.
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    Yakoob.

    Hi Vani,
    If i create custom field,Let say SOD Violations(RISK Level) with high,medium and low.When i do field mapping,where do i map.I cannot create connector to Risk Analysis and Remediation to map the fields.Looks like, i cannot segregate SOD approvers for SOD Violations(risk levels) in GRC CUP 5.3.
    Regards
    Yakoob.

  • OIM: Error while deploying Custom Approval Process for Self-Register

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    <severity>error</severity>
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    <msg>
    <![CDATA[SCAC-50012]]>
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    Hi,
    I have run into the same problem with SOA 11.1.1.5 version. In my case after fixing the following two errors it seems to work fine.
    If you have followed the guide, there must be some errors:
    First the java code if copied then contains an extra enter value:
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    "try {
    System.out.println("Prototype for invoking an OIM API from a SOA Composite");
    System.out.println("RTM Usecase: Self Registration Approval by Organization
    Administrator");"
    Use the following:
    "try {
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    System.out.println("RTM Usecase: Self Registration Approval by Organization Administrator");"
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