Great line stats but ip Profile limited - what to ...

Hi
I moved over to BT at the start of this year. I'm a few hundred metres from the exchange and speed was estimated at 8Mbit. After waiting the appropriate time speed was still limited to 2Mbits in my IP profile - line sync was 8Mbits. I then installed the accelerator in my master box at the weekend and still no improvements. My stats are below and seem good to me but I'm still limited by my IP profile - what next ?
Thanks
Richie
Connection information
Line state:
Connected
Connection time:
3 days, 00:12:13
Downstream:
8,128 Kbps
Upstream:
448 Kbps
ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Fast
Noise margin (Down/Up):
10.9 dB / 29.0 dB
Line attenuation (Down/Up):
5.5 dB / 3.0 dB
Output power (Down/Up):
11.8 dBm / 11.5 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
10 / 5
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
20 / 3
Error Seconds (Local/Remote):
0 / 0

Thanks for getting back to me - here it is - IP limted to 2k :-( it's driving me mad !
FAQ
Test1 comprises of Best Effort Test: -provides background information.
Download Speed
1069 Kbps
0 Kbps
2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 1069 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 2000 Kbps
If you wish to discuss these results please contact your ISP.
If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.
Your test has completed please close this window to exit the performance tester.
Please visit FAQ section if you are unable To understand the test results.

Similar Messages

***noise on line fixed but ip profile still stuck ...

Hi,
After BT have resolved the fault with the line (4th Jan). The broadband speed still isn't as fast as it used to be, normally around 5/6mbps.
The fault existed for around 14 days, how long before the line settles down and i can expect my download speed to pick up or is there anything else that could be affecting the speed?
Router & Speed test Stats:
ADSL
   Type
Interleave Path
   Status
SHOWTIME
Downstream
Upstream
   Data rate(Kbps)
287Kb
440Kb
   Noise Margin
28
24
   Output power(dBm)
128
176
   Attenuation(dB)
41
12
Test1 comprises of two tests
1. Best Effort Test:  -provides background information.
Download Speed
233 Kbps
0 Kbps
250 Kbps
Max Achievable Speed
Download speedachieved during the test was - 233 Kbps
For your connection, the acceptable range of speeds is 100-250 Kbps.
Additional Information:
Your DSL Connection Rate :287 Kbps(DOWN-STREAM), 440 Kbps(UP-STREAM)
IP Profile for your line is - 253 Kbps
2. Upstream Test:  -provides background information.
Upload Speed
353 Kbps
0 Kbps
440 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 353 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 440 Kbps
Solved!
Go to Solution.

your profile is at 253 becauce your connection speed is only 288. you ned to get your speed higher to get a higher profile not the other way round.
As you cannot find your modulation I cannot be certain you are on 21CN but I think with all the disconnections you have had that your line is now in a banded profile (nothing to do with ip profile) to stabilise your line and once stable for 3+ days the banding will be removed and your connection should return to normal.
If you get to 3+ days and speed still 288 then contact the mods to get them to get you out the banded profile http://bt.custhelp.com/app/contact_email/c/4951
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Fault with phone line cleared, but IP profile stil...

Hi,
Apparently there was a fault with my phone line (didn't seem anthing wrong to me), which had caused my IP profile to be dropped, although my connection had never dropped. So an Openreach engineer came out and did something down the road from my house. He called later that day (Friday) to say the fault had been fixed and that my broadband should return to normal after 3 days. Its now over 3 days and I'm still stuck at 2mbps.
Download speedachieved during the test was - 1.91 Mbps
For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
Additional Information:
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 2 Mbps
System Up Time 201:57:13
Port
Status
TxPkts
RxPkts
Collisions
Tx B/s
Rx B/s
Up Time
WAN
PPPoA
937740
1332346
0
420
5663
78:43:14
LAN
10M/100M
2043242
1579859
0
2650
453
201:56:55
WLAN
54M/65M/150M
1062059
503669
0
951
153
201:56:58
ADSL Link
Downstream
Upstream
Connection Speed
8128 Kbps
448 Kbps
Line Attenuation
24.0 dB
14.5 dB
Noise Margin
8.4 dB
27.0 dB
Could a mod help to get this reset please, or do I just need to sit it out and wait?
Thanks
J

Once the Forum Mods have read your post they will post an invite here once you reply to them they will take personal ownership of the problem until resolved.
Do not send them a Personal Message as this is the incorrect contact method and cannot be properly tracked also the mod contacted may not be on shift for sometime and this will delay your help
The forum mods normally reply within 3/5 working days after you have contacted them
They will contact you personally by email or phone
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Routers for use with Infinity that show line stats...

Please can someone recommend a router that’s reasonably priced that works well with infinity and shows the line stats?

The Draytek Vigor 2750 VDSL router will show you line stats. It replaces both the white Openreach VDSL modem and the BT Home Hub router so would mean you are left with just one box. They're not particularly cheap though (~£160).
Alternatively there is a way to hack the Openreach modem so you can get into it's web interface to view the line stats but I won't post how to do that on here because I'm not sure if that breaks the T&Cs of this forum. Google is your friend :-)

Line fault corrected but IP Profile stuck at 0.14M...

Hi, I had a noisy line which caused a lot of resets and low line speed. An engineer mended this yesterday and my downsteam speed has been consistently 4,768 for over 24 hours - but my IP profile hasn't shifted from 0.14.
Is there anything I can do to improve it?
Details from Homehub and Speedtest below.
Many thanks
Paul
ADSL line status
Connection information
Line state
Connected
Connection time
1 day, 1:13:48
Downstream
4,768 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
15.3 dB / 22.0 dB
Line attenuation (Down/Up)
33.0 dB / 20.0 dB
Output power (Down/Up)
19.7 dBm / 11.9 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
844 / 0
CRC Errors (Down/Up)
1 / N/A
HEC Errors (Down/Up)
N/A / 0
Error Seconds (Local)
1
1. Best Effort Test: -provides background information.
Download Speed
0.09 Mbps
0 Mbps
0.25 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.09 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
Additional Information:
Your DSL Connection Rate :4.77 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.14 Mbps
Solved!
Go to Solution.

no all you can do is wait i am afraid your profile has dropped due to hub disconnections and the line needs to be seen as stable before it will release even the forum mods will need to see at least 3+ days before they will intervene
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

HT201272 How do i see a list of the apps that have been downloaded and the dates and times and amounts? Tried to follow the on-line thing but i want to compare what has been downloaded with my visa bill. HELP!!

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What are my line stats like. Good or bad?

Hi there,
I've just recently changed ISP to BT, within the last couple of days.
I know I'm still probably in my line training state.
Using the supplied BT Home Hub 3.
My stats so far are:
ADSL Line Status
Line state:    Connected
Connection time:    2 days, 01:46:58
Downstream:    2.531 Mbps
Upstream:    448 Kbps
ADSL Settings:
VPI/VCI:    0/38
Type:    PPPoA
Modulation:    G.992.1 Annex A
Latency type:    Interleaved
Noise margin (Down/Up):    6.6 dB / 24.0 dB
Line attenuation (Down/Up):    45.4 dB / 29.0 dB
Output power (Down/Up):    18.1 dBm / 12.3 dBm
FEC Events (Down/Up):    369092 / 122
CRC Events (Down/Up):    1961 / 90
BT Speedtester results:
Download speed achieved: 1793 kbit/s
DSL connection rate: 2592 kbit/s Down and 448 kbit/s Up
Upload speed achieved: 308 kbit/s
I'm hoping to get my Downstream speed around 3 megabit/s or better.
But so far I'm still lucky if I'm above 2.5 megbit/s.
As you can see my line has been stable for the first 2 days of connection, not sure if it should have dropped a few times as my line is being trained/tested?
With the stats I have posted, should I be waiting for a faster connection?
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I've just got home after a day out and I just noticed my speed (bandwidth) has dropped a little.
So I logged in to my HH3 and I noticed that it had a different connection time.
I was at something like 6+ days, but now back down to 0 days and a few hours.
Q: Will this have affected my 10 day line training? So am I back to waiting for another 10 days, before my line speed (hopefully) increases?
My routers log (when the connection dropped and then back up):
09:45:11, 27 Jul.    (679519.170000) DSL is up
09:45:09, 27 Jul.    (679516.850000) DSL noise margin: 24.00 dB upstream, 6.60 dB downstream
09:45:09, 27 Jul.    (679516.790000) DSL line rate: 448 Kbps upstream, 2496 Kbps downstream
09:44:41, 27 Jul.    (679488.900000) Server URL: https://pbthdm.bt.motive.com; Connecting as user: ACS username
09:44:34, 27 Jul.    (679482.610000) DSL is down after 11119 minutes uptime
09:44:33, 27 Jul.    (679481.290000) PPPoA is down after 11119 minutes uptime
Nothing of interest found before this, well no reason why it dropped out.
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Any ideas how I can insert a pdf into word, using the insert object option. However the pdf i want to insert has text and lines annotated, but once inserted the comments don't appear???? any help would be greatly appreciated.

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What is use of INCLUDE in command line statement?

Pls. explain following line. How this works and what is expected output for this line.
/: INCLUDE &VBDKA-ZTERM& OBJECT TEXT ID SDTP PARAGRAPH L
Thanks
Harshada

hi Harshada,
INCLUDE: Include other texts
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/: INCLUDE name [OBJECT o] [ID i] [LANGUAGE l] [PARAGRAPH p] [NEW-PARAGRAPH np]
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Examples:
/: INCLUDE MYTEXT
The text MYTEXT is included in the language of the calling text.
/: INCLUDE MYTEXT LANGUAGE E PARAGRAPH A1
The text with the name MYTEXT and the language E is included, regardless of in which language the calling text is created. The paragraph format A1 is valid as the standard paragraph for this call.
Optional specifications:
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NEW-PARAGRAPH The first line of the included text has this format flag, provided it is not a command or comment line. If the optional entry PARAGRAPH (see above) is empty, all * paragraphs of the included text are formatted with the paragraph np specified with
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Regards,
Santosh
Message was edited by:
Santosh Kumar Patha

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Line resets and stuck profiles (question not issue...

One of the mods in their calls to me mentioned that they are happy to do some line resets for me but want to avoid them too often since this caused the DLM to get concerned over the line status. [I have no reason to doubt this statement]
Now in my case what I sometimes could do with is getting a IP profile unstuck ie when it passed the point where it should have changed but has not and yes the BT system says that it did.
Is this the same thing as a line reset (which one would think it shoudl not really be) and if not can anyone confirm that this does not anger the DLM?
[the reason for asking is that normally my profile should go up within 24 hours at most which is bearable but recently it has stuck twice, ie BT says 1000 but speedtester and throughput showed 750].
If my post was helpful then please click on the Ratings star on the left-hand side If the the reply answers your question fully then please select ’Mark as Accepted Solution’

To clarify, first the image is placed, then there is a rectangle over the image whose frame is slightly larger than the image frame, with transparent fill, and set the stroke to thick white with transparency lowered to induce the "reflection" sort of effect. Take a look at this screenshot: http://screencast.com/t/AYQDwx3g7w
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Applescript compile fails with "Expected end of line, etc. but found identifier"

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on run {}
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MAC is running OSX 10.9.4
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Frank Caggiano wrote:
twtwtw
Any reason that the parens would be needed on some cases and not in others? As you can see the code the OP posted compiled fine on my system with no need of the parens. Also the OP mentioned that the code did work on one machine but not another so I would assume again the parens were not needed in that case.
JUst curious
regards
Parentheses have the same function here as they do in mathematical equations. They are cues to the compiler about the order in which different parts of the statement should be processed. The problem here, I think, is that the word current is part of a lot of applescript nouns: current date, current application, current messages, current user, current track, current location, etc. That's exacerbated by the fact that message is also a noun in its own right in Outlook, creating an ambiguous bit of grammar. Applescript has to interpret the presence of that word in context, and several factors - different versions of the OS or of the relevant applications, the presence of different osaxen, runtime issues that alter how the Applescript system reads in the scriptability information - could affect how that interpretation plays out.
Context is (apparently) everything, sometimes.

"Expected end of line, etc. but found end of script." HELP!!

When I try to run my script, it say "(null.)" When I try to compile it or save it as an application, it says "Expected end of line, etc. but found end of script." HELP!!!
Here is my script:
display dialog "WARNING! a virus has been detected and the system is crashing" buttons {"shut down computor to preserve contents", "burn virus file"} default button 2
if the button returned of the result is "burn virus file" then
say "warning the virus has reacted to its deletion and has activated itself"
say "virus is now in control of the users computor"
say "if you try to stop the virus it will delete all user data"
tell application "Safari"
activate
open location "http://www.facebook.com"
open location "http://www.yahoo.com"
open location "http://www.gmail.com"
open location "http://www.youtube.com"
end tell
tell application "iTunes"
activate
play
end tell
tell application "iCal"
activate
end tell
tell application "Terminal"
activate
end tell
tell application "Finder"
quit
end tell
if the button returned of the result is "shut down computor to preserve contents" then
say "your computor will shut to protect your files."
say "shut down in t-3"
say "2."
say "1."
say "goodbye"
say "it appears that there is a problem"
say "the virus is starting to take over your system"
beep 17
display dialog "how DARE you try to delete me. I am now going to take over your computer." buttons {"**** YOU GET OUTTA MY COMPUTER", "OK, have fun!!"} default button "OK, have fun!!"
if the button returned of the result is "OK, have fun!!" then
say "thank you!!"
say "watch this!"
Tell application "iChat"
quit
end tell
Tell application "Finder"
quit
end tell
if the button returned of the result is "**** YOU GET OUTTA MY COMPUTER" then
say "That attitude will not be tollerated."
say "Dum dum dum dum dum dum dum he he he ho ho ho fa lah lah lah lah lah lah fa lah full hoo hoo hoo" using "Cellos"
display dialog "A virus has been detected going through your files. Would you like to try to stop this?" buttons {"OK"} default button "OK"
if the button returned of the result is "OK" then
beep 5
display dialog "there has been an error. Do you want to try to force quit?" buttons "Yes" default button "Yes"
if the button returned of the result is "Yes" then
say "Well, thats just too bad!"
beep 2
say "Sorry about that."
say "The virus has been purged from your system."
say "Your computer will now restart to make sure that all traces of the virus have been removed."
say "shut down in t-3"
say "2"
say "1"
say "goodbye"
tell application "Finder"
restart
end tell
end if

You need to complete compound if statements with an end if - see the AppleScript Language Guide for a description of the various kinds of if statements.
Although I don't think it is going to do what you expect, your script would look something like:
<pre style="
font-family: Monaco, 'Courier New', Courier, monospace;
font-size: 10px;
font-weight: normal;
margin: 0px;
padding: 5px;
border: 1px solid #000000;
width: 720px; height: 340px;
color: #000000;
background-color: #DAFFB6;
overflow: auto;"
title="this text can be pasted into the AppleScript Editor">
display dialog "WARNING! a virus has been detected and the system is crashing" buttons {"shut down computor to preserve contents", "burn virus file"} default button 2
if the button returned of the result is "burn virus file" then
say "warning the virus has reacted to its deletion and has activated itself"
say "virus is now in control of the users computor"
say "if you try to stop the virus it will delete all user data"
tell application "Safari"
activate
open location "http://www.facebook.com"
open location "http://www.yahoo.com"
open location "http://www.gmail.com"
open location "http://www.youtube.com"
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tell application "iTunes"
activate
play
end tell
tell application "iCal"
activate
end tell
tell application "Terminal"
activate
end tell
tell application "Finder"
quit
end tell
else if the button returned of the result is "shut down computor to preserve contents" then
say "your computor will shut to protect your files."
say "shut down in t-3"
say "2."
say "1."
say "goodbye"
say "it appears that there is a problem"
say "the virus is starting to take over your system"
beep 17
end if
display dialog "how DARE you try to delete me. I am now going to take over your computer." buttons {"**** YOU GET OUTTA MY COMPUTER", "OK, have fun!!"} default button "OK, have fun!!"
if the button returned of the result is "OK, have fun!!" then
say "thank you!!"
say "watch this!"
tell application "iChat"
quit
end tell
tell application "Finder"
quit
end tell
else if the button returned of the result is "**** YOU GET OUTTA MY COMPUTER" then
say "That attitude will not be tollerated."
say "Dum dum dum dum dum dum dum he he he ho ho ho fa lah lah lah lah lah lah fa lah full hoo hoo hoo" using "Cellos"
end if
display dialog "A virus has been detected going through your files. Would you like to try to stop this?" buttons {"OK"} default button "OK"
if the button returned of the result is "OK" then
beep 5
display dialog "there has been an error. Do you want to try to force quit?" buttons "Yes" default button "Yes"
else if the button returned of the result is "Yes" then
say "Well, thats just too bad!"
beep 2
say "Sorry about that."
say "The virus has been purged from your system."
say "Your computer will now restart to make sure that all traces of the virus have been removed."
say "shut down in t-3"
say "2"
say "1"
say "goodbye"
tell application "Finder"
restart
end tell
end if
</pre>

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Great line stats but ip Profile limited - what to ...

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