Great new Ipod but lot of questions!!!
Yip, I bought a new Ipod Video 30GB, its great looking, classy, but I have serious problems with it
and I have an Imac G5 10.3.9
1. cannot play .avi files on the ipod, but I can play those files on itunes
2. cannot play music on my ipod , which I generally play on my itunes
3. Do not get the option of updating my contacts and calender in my ipod with itunes, but have to do it separately with isync
Can somebody please help me and complete my Yip to Yippeee!
1. iPod does not play .AVI files. Need to convert them.
http://docs.info.apple.com/article.html?artnum=61476
2. Does the music show up on the iPod under Music -> Songs?
3. iTunes prefs -> iPod - Contacts and - Calendars.
http://docs.info.apple.com/article.html?artnum=302268
http://docs.info.apple.com/article.html?artnum=302269
Similar Messages
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Does anyone know how to reset your security questions?? I loaded an itunes gift card on new ipod but when trying to make a purchase, itunes is asking us the incorrect security questions?! (for 1st time purchase) I know the questions are not what I chose because I wrote the questions & answers down when setting up the ipod. Any ideas??!!!
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
Hi, I have an iTunes account on my laptop set up to work with my old iPod. I now have an iPad and new iPod but set up under a different account- can I put all the songs from my iTunes onto the new devices. Thanks.
Yes
Put all the music on one computer, make sure it is authorized for all accounts, sync. -
Hi i'm trying to sync my itunes library onto my new ipod but the message it cannot be synced because it cannot be found comes up
Try Here > http://support.apple.com/kb/TS1389
Also, See Here...
iTunes: Missing folder or incorrect permissions may prevent authorization -
HT1430 i want a totally new iPod but i only want to reset it.....do you know what i mean??.
i want a totally new iPod but i only want to reset it......do you know what i mean??.
Connect the iOS device to your computer and restore to factory settings/new iPod via iTunes (not from backup) The iPod will be erased.
For how to restore:
iTunes: Restoring iOS software -
recently bought a new ipod, but would like to transfer my game data from old ipod onto new one. can i do this without losing any information?
Are you sure? I restored my new iPod from the backup of my iPad and all app data was restored to the new iPod.. App data is part of the backup.
iPhone and iPod touch: About backups -
I just bought a new ipod but my macbook computer is too old
i just bought a new ipod but my macbook computer is too old, It says I need the latest version of itunes but my computer said it has the latest version already. I got my macbook back in 2007. HELP
I have a macbook 10.5.8
and itunes 10.6.3 and says i need 10.7Upgrade to Snow Leopard:
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply. -
ITunes recognizes my new iPod but rejects my old iPod
My old iPod's battery is just about dead. It is three years old; I will send it to Apple for a new battery.
In the meantime, I bought a new 5th generation iPod, 60 GB. It's great! Eventually the old iPod will be my work iPid and the new one wil be the home and recreation iPod.
Here's the problem. I researched using two iPods from the same copy of iTunes. In response to my questions in this forum, someone referred me to the article at http://docs.info.apple.com/article.html?artnum=300432, "How to use multiple iPods with one computer", which I read, and which supported the idea that you can work with two iPods from one copy of iTunes.
My goal, then, was to follow Method Two as described in the article, and use two iPods from my one computer, without setting up separate user accounts for each one.
So -- I plopped in the CD that came with the new iPod, installed the latest iTunes. It had me register the new iPod by serial number.
In my copy of iTunes, my old iPod was called "Mae Sot's iPod". I set up the new iPod as "Mae Sot's New iPod".
I thought that from now on, when I plugged in my old iPod, iTunes would be able to recognize it, and when I plugged in the new one, iTunes would recognize it.
Wrong.
My copy of iTunes does great now in working with the new Ipod. But it totally rejects the old one.
When I plus in the old iPod to synch/recharge, I first get the Windows message in the lower right part of the screen with the headline, "USB device is not recognized", telling me that "One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it..."
The first time this happened, that message eventually went away, iTunes launched, and I got an error message saying there was no folder for the device.
Now when I plug in the old iPod, I just get the "USB device is not recognized..." message, and iTunes does not launch.
Any idea what is the problem?
My goal is to get iTunes to add my old iPod as a recognized device, so that I can clean the music off it and send it to Apple for a new battery.
iPod Windows XP Windows
iPod Windows
iPod Windows
iPod WindowsI've got the same problem as well. When i connect all i see is "set up your iphone" screen. It worked perfectly fine a couple of weeks back when I last synced but, doesn't sycn anymore.
Any help would be appreciated. -
Hi, I'm a new IPod/ITunes user, and I have a question that I can't find an answer to on any of the Help categories, so I thought I'd try here. Hope you all can help me out.
I love most pop, rock, and country music genres and sub-genres, but I'm also one of those mixed-up souls that love classical music as well (and gosh am I glad of it). But I don't want to mix my classical music in with "all other" on the same IPod. There's a number of reasons for this that I don't need to go into, but that presents my question.
I would like to have two IPods, one for classical and one for "all other". Can I have two different IPods on the same ITunes account so that I can connect and sync one type of music to one of them, and then connect and sync the other type of music to the second one? If not, then what are my options?
I hope this isn't a seriously dumb question, but I have no idea what I'm doing with this stuff, so I'm begging indulgence, and hoping some of you out there can help me out.
Thanks so much!I use method two from How to use multiple iPods with one computer with a slight twist. Rather than regular playlists I set the grouping field to indicate which iPods should receive which tracks and create smart playlists based on the content of this field.
e.g.
"Alice's Tracks" is "Grouping contains Alice" + "Kind contains audio"
"Bob's Videos" is "Grouping contains Bob" + "Kind does not contain audio"
Tracks that both Alice & Bob want on their iPods have the grouping set to "Alice/Bob"
etc.
I currently manage our family's four iPods using this system, each getting a different selection to suit their tastes and the capacity of their iPod. An advantage of using the grouping field is that it is stored in file tags (for non-wav audio files anyway) so that it is relatively easy to recreate the playlists should the iTunes library get trashed. Also useful if you move files about manually as playlist membership is preserved when you delete & re-import the tracks.
tt2 -
New ipod touch user. Question!!
Ok, so i'm about to buy an ipod touch soon, and i have some free apps on my itunes already down. (i also have movies and music too). What i'm wondering, is when i sync my ipod touch to my itunes library, will the apps copy over? and if they do, next time i sync my ipod, will itunes reset all my apps to default?? (high scores, saved stuff, passwords, pictures etc) and if i buy apps from my touch, will they be erased ifi sync my ipod to the computer?? thank you to whoever answers this question! i'm excited to get my ipod! thx.
- If the iPod is signed into the same itunes account that purchased the apps and other stuff they can be synced to the new iPod.
- App data such as save games and status is included in the backup of what ever device the apps were installed, They are not included with the apps i our iTunes library. What you have to do is to backup the device that has the app data you want and then restore the new iPod using the backup of that device. You did not state what device has the apps now and thus the app data but most devices can be restored from the backup of other devices.
- If you purchase apps on the new iPod they will be/can be transfered to your computer if the computer is authorized for the account used to purchase the apps. -
Trouble with a new iPod video (and a question)
My new iPod video is causing my computer to freeze when I connect it. I've tried uninstalling and reinstalling iTunes. After that, it seemed to be going OK, but it only downloaded about 500m (of a total of 50g) before iTunes froze again and stopped downloading (of course the "Do Not Disconnect" icon on the iPod stayed there, but I had no choice but to disconnect it!).
All of my music is on an external Seagate hard drive coming in through one of my USB inputs. The iPod is on the other USB input. Could this be part of the problem? I don't think it's a drive letter issue since it did start downloading the last time before freezing.
Also, I'm wondering if I can use my old firewire cable from my previous iPod to speed up the transfer process once I actually get the thing working.
Any help would be much appreciated!See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact -
Hi,
O already have a really old ipod and just had a new one which i have registed today but when i have downloaded the itunes app onto my new laptop i cannot see the new ipod in the menu to update the music i have just purchsed.
Furthermore it seems to have put the new album into my old itunes so once i connect my old ipod i assume it will want to put it on there. I bought a new one as my old ipod is only 4gb and there is no space on it.
Can someone help please?Registering an iPod or any other iDevice for warranty and support has nothing to do with the device appearing in iTunes. For what silly reason would you expect that to occur????
Honestly, it sounds like you have no clue how to use iTunes or sync media to the devices. Might be a good idea to read the User's Guide for the iPod to understand how to use it.
http://manuals.info.apple.com/en/ipod_touch_user_guide.pdf -
It is trying to restore my new ipod from the backup cloud, but it keeps asking me for the passwords of three different itunes accounts, two i know are my friends accounts and I don;t even know whoose the third is. I must have some of their music on my library or something, but it won't backup without these passwords it seems. Is there a way to get around this? I have the music in my Itunes library and can listen to it all I want and burn it on cds but I cant get it to go on my ipod without their passwords. Can i switch it and just have it sync to my computer and not this icloud? My other ipod didnt ask me for these passwords when I tried to sync it.
If you have music that was purchased on different iTunes accounts than the one you use, then you must provide the password, otherwise the tunes are not considered yours. You can turn off iCloud and just use the usual USB sync method. But I wonder whether you'll have the same problem?
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i am trying to download music from i tunes to my new ipod touch but i keep getting the message "apple id has been disabled." how long do i need to wait before it's "enabled" again? or what can i do to "enable" it again?
Have you tried the links on this page http://www.apple.com/support/appleid/ ?
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Sinc to new ipod, but no videos
i received a newe ipod, connected it to computer, itunes synced all music, but only 3 music videos. The rest seemed to have vanished.What do I do? at least 10-15 music videos gone
There's no way that connecting an iPod would have caused the videos to be deleted from your computer's hard drive. It appears that you have a computer problem, not an iPod problem.
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