Green light but won't discover

I am having issues connecting my airport extreme. My AE has been working fine. I disconnected and brought it to Alaska. Hooked it up and got green lights, but was unable to connect to the internet. I reset modem and AE no success. Tried using ethernet thru the AE but that didn't work either. Deleted relative passwords in Keychain thinking it may be causing a problem, but that didn't work either. the last time I was here I used an older model airport and didn't have any problems. I am trying to connect via a GCI modem. Box shows IP 169.254.47.96. I am wondering if I should manually put in a 255 address? Any suggestions? I can hook up via ethernet from modem directly to the computer.
Kenny

It sounds like the modem still "remembers" the previous device connected to it and is not recognizing the AirPort Extreme Base Station (AEBS).
Please try the following, in order, checking for Internet access after each step, until resolved:
1. If the modem has a reset switch, use it to reset the modem. Wait at least 5-10 minutes for the modem to initialize.
2. Remove power from the modem. If it has a backup battery, remove this as well. Wait 5-10 minutes. Replace the battery, and add power back to the modem.
3. Perform a complete power recycle of your network components as follows:
o Power-off the modem, AEBS, & computer(s); Wait at least 10-15 minutes. Note: Order is not critical.
o Power-on the modem; Wait at least 10-15 minutes.
o Power-on the AEBS; Wait at least 5-10 minutes.
o Power-on the computer(s)
4. Contact your ISP to have them perform a "modem reset."

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My airport extreme shows a green light, but won't connect to the internet.

I have an airport extreme, and it stopped working one day, so I reseted it and it's not connecting to the internet now. It's showing a green light, however, it won't connect to the internet. I live in an apartment complex, so I don't have a cable modem. The router is directly connected to the wall via ethernet. I had the ports checked by connecting the ethernet cord directly to the computer, and the internet is working fine. I tried resetting the router, but it still doesn't connect.

Your problem is typical Yosemite network.. just reboot the Time Capsule.. no luck reboot the network.. do a restart in correct order.. modem.. wait 2min.. TC .. wait 2min.. clients.
No luck then do a full reset of the TC and setup in a way that Yosemite can cope with.
Start from a factory reset. No files are lost on the hard disk doing this.
Factory reset universal
Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
Setup the TC again.
Then redo the setup from the computer with Yosemite.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg TCgen5 for basestation and TCwifi wireless name.
If the issue is wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round. ie plan on a first and second round of changes to fix this.. hopefully.. I will point out other steps that can be round2.
2. Use all passwords that also comply with 1. but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. If the TC is main router you can skip this point. This is only an issue when the TC is bridged.
Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking.
4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric.. but this change will mess up your TM backup.. so be prepared to do a new full backup. Sorry.. keep this one for second round if you want to avoid a new backup.
5. Mount the TC disk in the computer manually.
In Finder, Go, Connect to server from the top menu,
Type in SMB://192.168.0.254 (or whatever the TC ip is which you have now made static. As a router by default it is 10.0.1.1 and I encourage people to stick with that unless you know what you are doing).
You can use name.. SMB://TCgen5.local where you replace TCgen5 with your TC name.. local is the default domain of the TC and doesn't change.
However names are not so easy as IP address.. nor as reliable. At least not in Yosemite they aren't. The domain can also be an issue if you are not plugged or wireless directly to the TC.
6. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only. Do the same for ethernet if you use it.
There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
You might need to do some more work on the computer itself. eg Reset the PRAM.. has helped some people. Clean install of the OS is also helpful if you upgrade installed.
Tell us how you go.
Someone posted a solution.. See this thread.
Macbook can't find Time Capsule anymore
Start from the bottom and work up.. I have a list of good network practice changes but I have avoided Yosemites bug heaven.
Yosemite has serious DNS bug in the networking application.. here is the lets say more arcane method of fixing it by doing a network transplant from mavericks.
http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/
Same thing applies to the Airport Extreme or the Express if used as router.. just replace TC in the instructions with AE.

Airport Express with Green Light but won't connect to iTunes or Airtunes!

Hi,
I've had my Airport Express for a while and have just set it up in my new house with an Orange Broadband wireless router.
I originally got it set up to play music from my Macbook to my Hifi (that's all I use it for) and it worked fine.
I have now been on holiday for 2 weeks and switched it off.
Now when I turn it on the green light is on however the Airtunes option doesn't appear in iTunes and the Airport doesn't show up anywhere on the computer.
I have reset and set it up again and it still doesn't work.
My wireless internet is working fine and the Airport light is constant green as normal however I can't use it for the reason I need.
I normally have issues with it but nothing I try seems to work for this.
HELP!
Thanks in advance
Jem x

I've solved this by resetting my wireless internet connection at the box and then setting up airport express again.
I don't know whether that will help you.....

Airport Express has green light but won't connect to remote speakers from Macbook or iPhone

Hi,
I have a 6-7 year old airport express that I have used frequently as remote speakers for my macbook and 2 iphones. I am currently having problems with getting this to work in my new flat. It worked for a few weeks and now he green light is on but the remote speakers time out when i try to connect to it.
Sometimes the airport is visible in itunes/iphone and sometimes it isn't. when it isn't if i unplug it and leave it a while it appears again but i cant connect but the green light is always on.
It's all set up properly so I don't know if it is just getting old and I need a new one or whether this can be solved.
I have reset this numerous times
Thanks in advance!

I've solved this by resetting my wireless internet connection at the box and then setting up airport express again.
I don't know whether that will help you.....

I am extending my airport extreme by adding an airport express. I had no problem setting it up and got green lights but now I cannot get on either because it says it is a self assigned IP?

I am extending my airport extreme by adding an airport express. I had no problem setting it up and got green lights but now I cannot get on either because it says it is a self assigned IP?

i am extending my airport extreme by adding an airport express.
Does this mean that you are connecting the AirPort Express to the AirPort Extreme using a wired Ethernet connection....or....are you connecting the AirPort Express to the AirPort Extreme wirelessly?
but now I cannot get on either because it is a self assigned IP?
I suggest that you first concentrate on getting the AirPort Extreme working correctly. Power off the modem and both the Extreme and Express, wait a few minutes, then power up the modem and let it run a few minutes. Then, power up the AirPort Extreme and check the network for proper operation. Leave the AirPort Express off for now. Report on your results.
We need to know what operating system you are using on your Mac or PC in order to provide more troubleshooting help.
If you have a Mac and do not know what operating system you are using, click the Apple icon in the upper left corner of the screen, then click About This Mac. Post back with the OS X version number that you see there.

Time Capsule has green light, but unable to access the internet

My Time Capsule has a green light, but all devices (wired and wireless) are not allowed out to the internet.
When I connect my iMac directly to my internet router, I am able to access the internet, so I have isolated the issue to the Time Capsule.
The Time Capsule receives an IP address from my internet router via DHCP and I can see this address in the Time Capsule config, but for some reason the Time Capsule is not allowing internet access to both wired and wireless clients.
Thank you.
--SN124B

Verify that you have a working Ethernet cable.
Then verify that the Ethernet cable is connected from one of the LAN <-> ports on your main router to the WAN "O" port on the Time Capsule.
Check again to make sure that the Time Capsule is configured in Bridge Mode
Power cycle the entire network as follows:
Power off all devices in any order you want
Wait a few minutes
Start the modem or modem/router first and let it run a full minute by itself
Start the main router next the same way
Start the Time Capsule the same way
Continue starting devices one at a time until everything is powered back up
Check the network

Airport Express shows green light but NO Internet

I am using a Macbook Pro and an Airport Express for my Wi-Fi.
I have recently changed my Internet Service Provider. The new ISP provided me with the following information:
1.IP address: 172.100.11.17
2. Subnet mask: 255.255.255.0
3. Default Gateway:172.100.11.1
4. Preferred DNS: 172.16.0.1
5. Alternate DNS: 8.8.8.8
My ISP told me to enter this information manually unlike my previous ISP who used DHCP.
I entered this information by going to system preferences >> Network >> Advanced >> TCP/IP >> Configure IPv4: Using Manually. I also entered the preferred and alternate DNS information under DNS servers in DNS tab.
I applied these settings and the airport express shows solid green light but gives NO access to internet.
I have also tried connecting the Ethernet cable directly to the computer, which also shows connected but gives NO access to Internet.
I borrowed another router from my friend (not apple) and entered the same settings given by my new ISP and boom !!! I got connected to the internet only through wirelessly BUT no connection again using the ethernet.
So I am facing the following problem in Mac OS X (10.7.5)
using
Airport Express: NO internet
Ethernet: NO internet
Other Router(non-apple): Internet works using Wi-fi
Ethernet: NO internet
I do not know if something is blocking the connection or what is happening. I have created new locations (under network) and deleted the old existing one's but nothing seems to help. I also did a hard reset of my Airport Express but nothing seems to help.
Please help me !!!

I am using a Macbook Pro and an Airport Express for my Wi-Fi.
I have recently changed my Internet Service Provider. The new ISP provided me with the following information:
1.IP address: 172.100.11.17
2. Subnet mask: 255.255.255.0
3. Default Gateway:172.100.11.1
4. Preferred DNS: 172.16.0.1
5. Alternate DNS: 8.8.8.8
I am able to connect to the internet now directly using ethernet cable but my airport express wouldn't let me connect.
I must be doing something wrong with entering settings in Airport Express. The ISP technician is as clueless as me and had even did some changes under Wi-Fi in the network section on my macbook pro. I dont know if it is causing these problems. I have a few questions, please help.
Q1. While entering the ISP provided details using Airport Utility, which of these should I choose: A. Static B. DHCP C. PPPoE ?
Q2. Should my MAC address in the Airport Utility be set to configure manually or automatically ?
Q3. What should be my Wi-Fi settings in my computer ?. I mean in system preferences under network, should my TCP/IP set as DHCP or manually ? Under hardware tab, there is an option to select MAC address as either Automatically or Manually. What should it be ?
Please Help !!!

AX green light, but airtune does not work

I just bought an AX. The main purpose is to use airtune and to share printer at home, and to bring it to create wireless network when I am on business trip.
When I first set up the AX, or later do a reset, the setup program can find AX. I use airport admin utility to set up the following:
Airport tab:
Wireless model: join an existing wireless network (wireless client)
Wireless network: I choose the current wireless network I have at home.
Internet tab:
Configure: Using DHCP
I clicked 'Update' button. The status light became green, but airtune does not work. I did not see the button show on iTune for me to choose the speaker. I went back to Airport Admin Utility, but could not find AX at all.
I googled for possible solution, and saw concern regarding DHCP, so I tried:
Internet tab:
Configure: Manually
IP address: 192.168.0.30. My wireless router assigns IP from 192.168.0.2 to 192.168.0.33
Subnet mask: 255.255.255.0
Router address: 192.168.0.1
DNS server: 192.168.0.1
After updating the information to AX, I have still the same issue: green light, but no airtune, Airport Admin Utility cannot find the AX.
My wireless is a gigabyte. Please help. Thanks.
Message was edited by: sfmech

Sadly I can't help, but i can confirm: I am having the same problem. AirTunes was working fine, up until I went away for a month -- have just returned, and now am getting the same problem with TWO Airport Express units, which makes me think it is some kind of software update issue?
Will keep looking into it, and will let you know if I find anything.

Network Diagnostics gives green lights, but machine still won't connect

I am using a AE(N) base station and wireless network, and as far as I know, no settings have changed. My mac mini has an IP address can send and receive mail, but neither Firefox nor Safari can load any webpages and apps that try to connect like software update don't recognize a working connection. Network Diagnostics give me green lights all the way through "Server" and multiple other machines still work on the same network. I have removed the network login info from the mac mini and erased the mini's connection access from the base station and started over. Mini has no change, and the other machines are still fine. I tried creating a guest network and connecting to that, but it didn't help. I'm running out of ideas to trouble-shoot the problem. Any advice is appreciated.

mblatchford wrote:
I am using a AE(N) base station and wireless network, and as far as I know, no settings have changed. My mac mini has an IP address can send and receive mail, but neither Firefox nor Safari can load any webpages and apps that try to connect like software update don't recognize a working connection. Network Diagnostics give me green lights all the way through "Server" and multiple other machines still work on the same network. I have removed the network login info from the mac mini and erased the mini's connection access from the base station and started over. Mini has no change, and the other machines are still fine. I tried creating a guest network and connecting to that, but it didn't help. I'm running out of ideas to trouble-shoot the problem. Any advice is appreciated.
In the Network panel of System Preferences, if you click on the "Advanced" button for your AirPort connection, then on the "DNS" tab, what do you see for "DNS Servers"? How does that computer with the same settings for the computers that are working?
What do you mean by the statement that "I have removed the network login info from the mac mini and erased the mini's connection access from the base station"?

HT4628 my time capsule has stopped working - have a green light but get an error message saying "there was a problem connecting to the server..."

I noticed this week an exclamation mark on the time machine icon on the menu bar.
My Macbook, iPad and iPhone all connect to the network but i get "there was a problem connecting to the server..."
When I open the preferences the time capsule is off but turnign it back on sends me in a loop of selecting the Time Capsule device (which has a nice green light etc) and then getting the error messgae about being unable to connect. I've pulled the plug a couple of times (this has worked in the past) but no change.
Any advice would be welcome before I try a factory reset or have to return to Apple for repair (the one thing they are offering as the thing is only 5 months old)

I also noticed that when I go to finder I see two MacBook Air's that are in my name but have the number (2) and (3) next to the name.
That is a well known bug in Yosemite.
Try open System Preferences (gear icon on the dock)
Open Sharing
Edit back to the correct name for your Mac
This may...or may not help. But, it won't hurt.
The Mac's name may stay stable....or you may see (2), (3), etc again soon.
Be sure to restart both your Mac and the Time Capsule after you do this.

AE green light but still Unable to join the network - G5 and iPad 1st Gen

I gave my old 1st gen AE to my parents as they got an iPad and needed Wi-Fi. The AE is plugged directly into their ADSL box (Livebox - Orange in France if it makes any difference) and it worked from when they plugged it in a few weeks ago until now for some reason.
It still lights up with a continuous green light and both their G5 iMac and iPad finds the network (Apple Network Bbf09-whatever) but won't allow them to sign on. There is no password (never has been) as they live out in the country side so no leaching. They can individually sign on (one at the time only) wirelessly from the Orange ADSL modem which is no good.
Tried to unplug everything: ADSL Modem and AE left unplugged for a couple of minutes and reinserted. Still the light is solid green, shows up on the list of networks but won't connect. Keeps saying "Unable to join the Network"?
Anyone having any ideas?

UPDATE: It turned out to be the ISP. The signal quality that came in was not very good for some reason and caused problems with the WiFi through the AX.

AEBS has green light but email and internet not working

I have an AEBS (second hand) connected to my cable modem. I used an ethernet cable and manual settings to set up as Utility wouldn't detect the AEBS wirelessly to start off with. Under internet settings in Utility I have selected Connect Using Ethernet and Configure IPv4 Manually and entered all the same settings I have in the MacBook for my modem. The AEBS light went green, Utility says setup was successful and the MacBook recognised the new network and connected to it, so I have all the bars black on the Airport icon on my top menu bar, and also the network showing with a green light in system preferences. But email and internet still won't go - just spinning wheels and exclamation marks! They're fine when I connect the modem direct to the MacBook so it's not a modem fault. I have tried restarting modem, MacBook and AEBS to no avail. Any advice most gratefully received, I'm very much a novice a this!

I know that you have already attempted to restart the various pieces of networking equipment, but please try the following complete power recycle steps to see if this gets the AEBS to be able to communicate properly with the modem.
When changing ISPs (or networking equipment) it's always a good idea to start from "scratch" in configuring your equipment.
I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Power-up the modem; wait at least 10-15 minutes.
Power-up the base station; wait at least 5-10 minutes.
Power-up your computer(s).
In this basic configuration, computers connected to the base station, either by wire or wireless (as appropriate for the base station type), should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options.

Airport Extreme - green light, but no internet

I've been using my airport extreme for 2 years, connected to an Alcatel-Lucent modem.
A couple of months ago I bought 2 airport express devices and cabled them to the extreme in bridge mode, working just fine.
After a 2-week trip I returned home and I found that all the devices showed a green light in the Airport Utility, but the internet was orange.
I could connect myself to the network, play music in my airplay sound system, but couldn't surf the web or use my apple tv.
Now internet is changing from green to orange every 5 minutes.
I tried everything that I have read in different forums, but with bad results.
Any other suggestion?
Thank you very much.

I tried working on my computer with a wired connection from the modem itself and it works perfectly.
If you mean that you have the computer connected directly to the modem and things work OK, then leave things "as is" for at least a few hours.....longer would be better....and report on your results at that time.
Then, we will do the next check.

Why does my airport base station show all green lights but doesn't connect to the internet?

I have an Airport Express Base Station that has been working beautifully up until this morning. For no apparent reason (changes in ANYTHING), I cannot connect to the internet through it. Here's the situation:
The light on the airport is solid green.
Aiport Utility shows all is well...the base station shows up, with green light, IP address, etc.
Network Diagnostics shows "your connection to the internet seems to be working correctly."
Connecting the modem directly to the computer via ethernet cable works fine...internet humming right along.
Connecting the modem to the base station doesn't work, even though all green lights and "all systems go" diagnostics.
Wireless access via iPhone and iPad not working, either, so definitely not computer-based issue.
No changes have been made to anything. I'm running 10.6.8 on a 2007 MacBook Pro.
Can anyone help?
Thanks,
Nancy

Hi Bob,
Thanks for responding.
Does that IP address start with 169, or something else?
The IP address starts with 10.0...
Does this mean that the iPhone and iPad can connect to the wireless network....but not get to the Internet?.....or.....does this mean that the iPhone and iPad cannot connect to the wireless network at all?
They can see and connect to the wireless network, but aren't connecting to the internet, just like my computer. Sorry for not being clear about that.
Can you look on the side of the AirPort Express to locate the model number? Hard to see, you may need a magnifying glass. Starts with an "A" followed by four numbers, as in A1264, or A1084, for example.
The model number on the Airport is A1392.
Any insights based on this info? Thanks for your help.
Nancy

Airport express, green light but not working.

while streaming music to airport express, it suddenly stops. Green light on AE, but connection with wireless net is gone. iPad airport express app tells that the AE was in a network and isn't anymore. Only way to get it back working is power off/on. Sounds familiar? Any tips what can be the issue?

Is the AirPort Express the only wireless router in your current network configuration or is it configured to "join" another wireless network for streaming. If there is another wireless router, where is the Express placed in relation to it ... same room, different room, different floor?
When streaming from your iPad, is it in the same room, different room, or different floor than the Express?

Green light but won't discover

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