Green & Pink blocks when watching films......

Ive started to have a problem when watching films or Youtube etc on my Apple TV.
When watching a film - bright green squares or blobs start appearing on the screen - it gets worse when there is movement. Then bright pink ones appear too. At first I thought it was some sort of compatibility problem with my new tv, but I connected it to my other one and it was working fine - until.....
The colours started to appear again after about 20 minutes.
I think I may have pinpointed the cause - and was wondering if anyone else had the same problem?
I realised that my Apple has been switched off at the socket for 2 days while we have been away - so it looks like it happens when the Apple gets warm again.
Is my Apple TV knackered? Ive tried updating the software but that doesnt help, and now I think it is linked to getting hot - Im more inclined to think it is the box itself?
Can it be fixed??

No hram asking mind you.
I suspect there'd be something under sales of goods act if you wanted to pursue that route - companies are obliged to support products for a number of years after manufacture in Uk I believe but it may just be they'd say they'd offer a refurb for the cost of repair.
Nothing wrond with refurbs by the way, I have 4, my original 40Gb one from 3 years ago is the one that failed.
AC

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