Green Screen trying to view video then choppy!

Ok after being on the phone for over 5 hours yesterday with support, no real support for quick time, I just get transfered from person to person. Trying to find answers to why video doesn't play. Well today I finally got it to play but it is choppy and the song and video are not in sync.
I changed my settings in advanced tab on quick time to SAFE MODE I think that might have helped, but why is it still choppy and not in snyc?

Now they are telling me my computer doesn't meet the correct specifications to play videos on quick time, although I can play them they just don't play in the right speed. Why would my system down load some item that has requirements my system does not meet?

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I get a green screen when I am trying to view video on flash player, it happpens intermittently

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Hi,
Open window Control Panel, open Windows Updates, select View update history in the left hand pane, then select 'To remove an update, see Installed Updates'. Let the list populate, then locate update KB3001237, right click it and select Uninstall - when this has completed, restart the notebook.
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DP-K
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****Please mark Accept As Solution if it solves your problem****
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I have tried to view videos created in premiere elements 10 and I get the following message: "this file type is not supported, or the required codec is not installed. When it opens there is a red screen in the monitor panel with Korean writing which als

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gloucester
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Thanks Diane
This question was solved.
View Solution.

Hi Diane,
If you're using Internet Explorer, try the following.
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Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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Green Screen trying to view video then choppy!

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