Green startup screen, urgent help

Hi,
I'm in desperate need of your advice for my Mac Book Pro.While I was using my computer, the screen suddenly went black. I had my skype, adobe illustrator and web browser running at that point of time. My computer had been on for more than 9 hours and more as I'm a design student, I use a lot of programs on at the same time.
My computer is about 2 years old and my battery recently indicated I have to change it soon.Before this incident my computer would get a pixelated screen and hang. After force restarting a few times it would work again.When I on my computer now, it would go into a pale green shade with a pixelated apple logo screen and then black, yet it's still running. I can't on my computer!What can I do right now, is all my data lost?
I'm so worried now as I have a major deadline due soon. And is the repairs expensive (student paying off loans here)Thank you so much for reading, I apologize
for my lack of technically terms.

You can take the HD to a HD recovery specialist. Expect to pay hundreds of dollars or more.
You are probably about to learn a very difficult lesson on why backing up is not something you should do it's something you MUST do. In addition when it comes to backup, redundancy is a VERY good idea. Meaning having multiple backup solutions is smart.
You can take the machine to an AASP and see if they have any other ideas or if they can somehow get the machine to boot maybe they can backup your files using Time Machine.
I am very sorry you have to go through this but I can guarantee you won't forget this lesson. 

Similar Messages

  • Itouch stuck on startup screen-please help!

    My itouch has been stuck on the startup screen since last night; first I tried letting it charge, and after 30 minutes with no results I unplugged it, let the battery drain completely and started again. After another hour of charging with no results I tried restarting it, again with no results-upon restarting it returned to being stuck on the startup screen. This morning I tried letting it drain again and it became extremely hot until it turned off again. A while ago I plugged it into my computer, hoping to reset and restore it, but it is now, once again, stuck on the startup screen. It's not even being recognized by iTunes or my computer. My ipod is NOT jailbroken btw. Please help!! I don't think I can go on much longer without my music lol

    What do you mean by startup screen?
    Try here:
    iOS: Not responding or does not turn on
    An appointment at the Genius Bar of an Apple store is likely in order since the hotness tends to indicate as hardware problem.

  • Imac stuck at startup screen. Help!!

    When i turn my mac on it makes the startup noise and then goes to the white screen where the circle thing appears and begins to load, it stays on that for ages and then it resets its self and comes back to the same white screen except then it doesnt load, it just stays plain white forever. WHAT DO I DO???

    I don't want to change the subject but I'm experiancing almost the same identical problem. The iMac frooze up while I was using iTunes; I had to disconnect the power to get it to respond and now when I power it back on, it gets to the user login screen and then freezes (maybe just one step further than Karls). I can move the mouse, but not click on any of the users; I get no response.
    Any feedback would be appreciated.

  • My macbook is stuck on the startup screen! help!

    Okay so I restarted my macbook when the itunes update came out. And now when I turn it back on it stays on the apple screen with the loading circle. I've tryed all the key commands and stuff. Also I tryed putting my mac os install disc in because some one told me to. And now I have a disc stuck in it. I don't have enough money to take it in. I can't believe I spent 2,000 bucks on this. Someone help!

    Okay so it finally made it to the login screen. When the loading screen popped up it automaticly spammed some random letters. I pressed back and it took forever to get back. And now I finnaly got to my desktop. Its SOOOOO slow now. I tryed opening system preferences and its still loading. What should I do?

  • Startup failure, urgent help needed!!!

    I have an 2008 intel based imac 24 inch with Mavericks OSX installed, it suddenly showed a flashing folder with a question mark and it shows it after startup each time winch persists, sometimes after few clicking a sounds and often a beep.
    I've tried the alt/option button on startup but nothing happens.
    I also tried to instal my original DVD of leopard on an external hard drive and tried to open disk utility , but the internal hard disk wasn't found !!
    I haven't done a backup before this happened, is there any way to recover or fix this solution.
    Thanks

    You can take the HD to a HD recovery specialist. Expect to pay hundreds of dollars or more.
    You are probably about to learn a very difficult lesson on why backing up is not something you should do it's something you MUST do. In addition when it comes to backup, redundancy is a VERY good idea. Meaning having multiple backup solutions is smart.
    You can take the machine to an AASP and see if they have any other ideas or if they can somehow get the machine to boot maybe they can backup your files using Time Machine.
    I am very sorry you have to go through this but I can guarantee you won't forget this lesson. 

  • Macbook pro ( v 10.6.2, 2.53 GHz) iSight green light constantly on from startup (even before the grey startup screen).

    The iSight green light seems to always be turned on on my macbook pro. I've tried rebooting, but the light comes one even before the grey startup screen comes up.  The camera works fine in Photobooth etc, full picture, unlike all of the other posts. I already reset PRAM, and it didn't work. The laptop was recently refurbished. Thanks! Any help would be appreciated.

    See this article. 
    I don't think it's a RAM problem.  It's really a corrupted file or a damaged hard drive. 

  • Theres something wrong with my mac! Help! It said that it had a virus and then the browser wouldn't open! I tried to restart my computer but it wouldn't work, so I held down the power buttron. The startup screen is there but nothing else happens'!

    So yesterday I went to do some work on my laptop.
    My laptop is from about 2005-2006 so it's pretty knackered. Everything was going just fine but then my Avast! Security software notified me saying "VIRUS DETECTED" so I tried to go on the avast application but it wouldn't open. I tried to open my browser but the icon just bounced and stopped and them nothing happened after! So i clicked on the apple sign and clicked shut down.  Then the system wouldn't shut down. So i held down the power button causing it to shut itself off. The next day I opened the laptop and turned it on. It made the healthy turning on noise and I can hear the fan working perfectly fine. The startup screen is showing. This is an all grey screen with the Apple logo in the middle and a spinning circle in the middle, the circle has been spinning for over 10 minutes now and I do not know what to do. I use this laptop for literally everything and I cannot possibly afford to replace this . I am hearbroken as I know that there is a possibility that I will no longer be able to use this laptop.
    I would be extremely grateful if someone helped me as I am truly devastated. :(
    HELP PLEASE

    Startup - Gray, Blue or White screen at boot, w/spinner/progress bar
    Startup Issues - Resolve
    Startup Issues - Resolve (2)
    Avast! Uninstall

  • Need urgent help with database startup

    dear all,
    i am using oracle 10g on windower server 32 bit.
    i try to startup my database today, and it give me error, and it is my production database,
    i need very urgent help from you.(i have no rman backup , and the data is not so necessory, since it is for student practice.)
    SQL> startup open
    ORACLE instance started.
    Total System Global Area  524288000 bytes
    Fixed Size                   790180 bytes
    Variable Size             250343772 bytes
    Database Buffers          272629760 bytes
    Redo Buffers                 524288 bytes
    Database mounted.
    ORA-01110: data file 34: 'G:\ORACLE\DATAFILES_ACADEMY\ACADEMY'
    ORA-01115: IO error reading block from file 34 (block # 1)
    ORA-27070: async read/write failed
    OSD-04016: Error queuing an asynchronous I/O request.
    O/S-Error: (OS 23) Data error (cyclic redundancy check).regards.

    Maahjoor wrote:
    Hi dears,
    i need further assistance from your side, i have restarted the server, but the same problem.
    as there a way to drop and re-create a system tablespace? since the file 34 belong to system tablesapce.
    regardsNo.
    So just create a new database. That will take all of ten minutes. And tell your students to create new tablespaces. That will take them two minutes.

  • Finder quit, won't go past the startup screen - Help!

    Hello,
    I was happily using my ibook when out of no where, my entire desktop disappeared. I tried to reopen the finder, but it wouldn't budge, so I thought I'd restart.
    After trying to restart a couple times, the applications in my dock would work but my entire desktop was still missing and finder was not opening...
    I shut it down and left it alone for a bit. I came back and turned it on and now it will get to the startup screen and then proceed to the blue screen with the white box where the computer begins to load and it freezes. I hear no sounds at all. It just stays frozen.
    Does anyone know what this problem might be and are there any solutions to getting it fixed? I hope to God this does not affect any of the files I have on my computer. Any help would be greatly appreciated!

    Welcome to Apple Discussions!
    It's hard to know what the problem is, and I suspect that it will take more knowledgeable people than me to solve it, but there are a couple of things you can try first.
    One thing is to run the Apple Hardware Test. It will be on one of the Cd's that came with your computer, either on one of the install discs or as a separate disc. It will look for hardware problems and give you an error code if it finds one. It doesn't find everything, but it is supposed to detect serious hardware failures.
    Did either of you get a flashing question mark when you tried to start up?
    Another thing to do (just on general principles) if you can access your utilities is to use Disk Utility to verify and repair if necessary both permissions and the disk. If the disk indicates that it needs repair, you will need to boot from your install disc and use the Disk Utility on it to repair the start up disk.
    Please try these and post back if you have any questions about how to do either of these. If you get any error codes from the AHT or any indications of hard drive problems from DU, please post back with these.
    Akamoe 243, welcome to you too! It sounds like you have a similar problem on the face of it, but it's hard to say if it will have the same cause. You can also run the AHT and DU and just follow this thread. But if you get an error code or a problem shows up with DU, it would be advisable to start your own thread so that your problem can get the attention it deserves.
    Good luck to both of you!

  • IMac won't get past startup screen, no matter what. Pls help?

    I just inherited a mid-2010 iMac from a friend. It hadn't been used for months, and now when it is started up, it won't get past startup screen. It shows the 'slot' looking image on the bottom of the white loadup screen, then it's just the apple symbol and the whirly thing going around forever. I've had it going for over half an hour at one point, and nothing changes. I have tried all the different reboot key combos, such as C with a startup disk in it, D for hardware test, command S for safe mode, etc. The only thing which makes any difference at all is using the T key at startup, when I do get the three-pronged white symbol floating around screen.
    It is a 21 inch with 500gig, and I believe it's running Snow Leopard. They never had a problem with it before, but now after the months of disuse, it is doing this. Please, can anyone help? Thanks!

    I'm not sure if a dead PRAM battery would give you these symptoms, but one possibility is that if the computer was off wall power for months, the PRAM battery, a small coin cell battery that controls certain functions, may be drained and  dead.
    But, in any case, try an SMC Reset. You must follow the timing for this exactly.
    http://support.apple.com/kb/ht3964
    And then a PRAM Reset.
    Hold down Option-Cmd-P-R together at the startup chime, listen for two more chimes, total three, then release all the keys to finish booting.
    You might also try a Safe Boot by holding down Shift at the startup chime. (Cmd-S isn't for Safe Boot, it's single user mode.) Give it much longer to boot than usual, but if it doesn't finish in perhaps 5 or 10 minutes, then you'll have to give up on that.

  • Upgraded my iphone 4S to 8.0.2 and it won't go past the Hello startup screen or accept my Apple ID Sign in!!! Help!!! What do I do to fix this??

    Upgraded my iphone 4S to 8.0.2 and it won't go past the Hello startup screen or accept my Apple ID Sign in!!! It just restarts itself!!!
    Help!!! What do I do to fix this??

    I doubt that your data have been lost, the hard drive should be fine. Too bad that you're going to sell it, you could have used the hard drive in an enclosure to back up your new computer to. Please remember to make frequent backups/clones, I use SuperDuper! and it works perfectly. I have used it to re-clone a drive from the external when things have gone bad, you can also boot from a SuperDuper! clone.
    Anyway, let us know how things go, I'm pretty sure your drive will be fine.

  • Startup Screen Pixelated - I really need help on this one.

    15" Macbook Pro - Spring 2011
    My startup screen sometimes would be pixelated with the Apple logo and then would go to grey screen and do nothing... then I would be forced to shut down and power it up again. On two occasions, the bootup would have stripes on it. See photo.
    And then the occasional lockup while working on something would happen and I was forced to power it down. This would happen periodically and not every day.
    So... I had this problem a couple of months ago (for several months) and the Apple store kept my Macbook Pro for a few days and said there were reported no problems. They were clueless as to why I had the above screen show. They said... maybe it is a bad installation of the OS and that it got corrupted.
    So a couple of months later and I am now I am having the same issues again. But this time, I had bought another HD and installed Mountain Lion on it... and I have it connected via USB. I had used it several times before last night when I held the option key down to choose my startup disk to be the new HD via USB. Then I get this pixelated screen again, but this time it was at the startup disk screen. See Photo.
    It's like you have a car problem and you take it in to the shop only for it to not malfunction... I really need some guidance on this one. My AppleCare warranty just expired (was valid during my visit to the Apple Store)... And I am not a happy camper... I always use macs... and I teach everyone who has them how to use them.
    So to be clear... This is the same internal HD that I had when I took it to the Apple Store. (Lion)
    I installed Mountain Lion on a new HD connected via USB and have worked off of it for a few days with no problems, choosing it as a startup disk.
    Last night booting with the option key held down I get this pixelated screen, whereas before it was never pixelated holding the option key down.
    So I have a couple of questions:
    Is the Boot Screen above run by the motherboard or the HD? If it is the MB, then I need to talk with Apple again.
    Does anyone have any clue what is happening?I have reset my PRAM and switched out my RAM.
    If this screen is run by the same HD in the laptop, then maybe I just need to take it out....?
    I would appreciate any genius expertise. I am a little frustrated that I am having this problem and cannot narrow it down. I use my laptop extensively for presentation, graphics, and teaching and now I am afraid of it.

    Your 10.7 EFI may be corrupted.
    The way a Mac works is EFI is updated via Software Update, it's written to the OS X partiiton, then gets loaded into the hidden EFI partition and read/used upon the second boot.
    So it takes two reboots to load EFI and goes into the EPROM boot memory.
    My terminolgy might be inaccurate as I didn't take a Apple course for certification, but I understand a little about the boot stage from my Linux on Mac experience.
    If your 10.7 EFI is corrupted on one drive, and you've got a 10.8 clean EFI on another, then it takes two reboots from the same drive to clear and use it's EFI into boot memory.
    So if you've booted 10.7, then option booted to use 10.8, it could be the corrupted 10.7 EFI still in memory.
    The way to fix the corrupted 10.7 EFI partition is a total wipe and format of the entire drive to catch the hidden EFI parition, then install 10.7 fresh and update.
    Of course Apple made this difficult with Recovery Partition which won't allow a complete drive erase.
    However you can do this
    http://osxdaily.com/2011/08/08/lion-recovery-disk-assistant-tool-makes-external- lion-boot-recovery-drives/
    There is also a way to install EFI firmware from a cd, however I don't know where it goes, reboot the 10.7 drive twice anyway
    https://support.apple.com/kb/HT1237
    http://support.apple.com/kb/DL77
    Since your out of warrantly, you might want ot just go ahead and repalce the internal drive and see if that fixes the problem.
    http://eshop.macsales.com/installvideos/

  • MacBook Pro won't get off startup screen with apple logo. Help?

    Could someone please tell me how I can get my macbook to get off that stupid startup screen with the apple logo? It won't go past that screen and boot properly. I have tried reinstalling OS X didn't work. I tried running a disk utility test and no errors where found. I don't have the time machine thingy so I couldn't try that. Is there anything else I can do before taking it to Apple and l
    paying hundreds of dollars???
    thanks in advance!!!

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
    There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
    a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
    b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
    c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a startup failure can be resolved by resetting the NVRAM.
    Step 4
    If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
    Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
    Step 9
    If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.  
    Step 10
    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 11
    Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
    Step 12
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 13
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • I need urgent help to remove unwanted adware from my iMac. Help!

    I need urgent help to remove unwanted adware from my iMac. I have somehow got green underline in text ads, pop up ads that come in from the sides of the screen and ads that pop up selling similar products all over the page wherever I go. Its getting worse and I have researched and researched to no avail. I am really hestitant to download any software to remove whatever it is that is causing this problem. I have removed and reinstalled chrome. I have cleared Chrome and Safari cookies. Checked extensions, there are none to remove. I need to find an answer on how to get rid of these ads. Help please!

    You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
    Back up all data.
    Triple-click anywhere in the line below on this page to select it:
    /Library/Application Support/VSearch
    Right-click or control-click the line and select
    Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
    Repeat with each of these lines:
    /Library/LaunchAgents/com.vsearch.agent.plist
    /Library/LaunchDaemons/com.vsearch.daemon.plist
    /Library/LaunchDaemons/com.vsearch.helper.plist
    /Library/LaunchDaemons/Jack.plist
    /Library/PrivilegedHelperTools/Jack
    /System/Library/Frameworks/VSearch.framework
    Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
    Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
    From the Safari menu bar, select
    Safari ▹ Preferences... ▹ Extensions
    Uninstall any extensions you don't know you need, including any that have the word "Spigot" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
    This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
    You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. It must be said that this failure of oversight is inexcusable and has seriously compromised the value of Gatekeeper and the Developer ID program. You cannot rely on Gatekeeper alone to protect you from harmful software.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • Data uload to ODS ending up with an error. URGENT HELP NEEDED!!!!!!

    Hi
    My Sceniro is Full load from ODS1 to 5 other ODS. Iam uploading the data to other 5 ODS by selecting 1 ODS at a time.
    Problem i am facing is upload is ending up with error mesg. Error Mesg are
    <b>Error 8 when starting the extraction program - R3019
    Error in Source System - RSM340
    Req xxx in ODS2 must have QM ststus green before it is activated - RSM1110</b>
    I have seen the the OSS notes for given error no, but they are not applicable to me. what could be the other possible solution.
    In detail tab of the monitor i see red light at Extraction step and Subseq. processing.
    Its quite urgent bcoz this error is occuring in Production system.
    Plzzzz urgent help needed.
    Thanks
    Rohini
    Message was edited by: Rohini Garg

    rohini,
    go to RSA1->Modeling->Source Systems and right-click on your BW system, and click on 'Replicate Datasources'.
    also, go to the ODS that's causing the problem (via RSA1->InfoProvider and go to your ODS), right click and click on 'Generate Export Datasource'.
    one more thing, make sure that all your record/s in the source ODS is active. if you're not sure manage its contents and click on 'Activate'. if there are any entries in the the next screen that comes up, you need to activate it first, then try everything again.
    let me know what happens. also try to look for error messages in ST22 and SM21 that may be related to this and post whatever possible error you see there here.
    ryan.

Maybe you are looking for