Grey background printing on Workcentre 6015

As the problem wasn't solved after my earlier post, I repeat my question:My Workcentre 6015 randomly prints a grey background on some pages. Sometimes It is just a part of the page or a few lines, sometimes it is the complete page. There is no lack of toner in the cartridges. Could anyone advise on how to solve this annoying problem? Thank you.
Please check out the examples in my earlier postshttp://forum.support.xerox.com/t5/Printing/Workcentre-6015-prints-grey-background/m-p/147533

Hi! Sounds like a fuser or a drum issue. Best RegardsKimzi
Please remember to select "Accept as Solution" for posts that helped you solve the issue.

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Hello,
If your PC works on Windows XP, then you might try downloadin the hotfix available @ Microsoft.
Url :
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