Grey (blank) EWA reports generated for Portal systems

I am attempting to set up EWA reports for J2EE systems. At this stage despite all efforts I continue to get grey rated (blank) reports generated for our Portal systems.
As far as I can tell all required components are installed correctly (Wily, SMD server, SMD agents etc).
This problem seems to be restricted to our Portal systems as report data is being generated for our XI J2EE engines with the same SMD components installed.
CGA collection jobs are running successfully against the managed Portal systems, and I have attempted to manually generate reports via transaction DSA in the Solution Manager system, using an uploaded service data xml file generated with the SMD/services utility. This also results in a blank report.
Our systems comprise the following components:
Wily v7.1
SMD 13 on Solution Manager and managed systems
Solution Manager 4.0 SP13: (ABAP):
SAP_ABA     700     0013     SAPKA70013
SAP_BASIS     700     0013     SAPKB70013
ST-PI  2005_1_700     0006     SAPKITLQI6
PI_BASIS 2005_1_700     0013     SAPKIPYJ7D
SAP_BW     700     0015     SAPKW70015
SAP_AP     700     0009     SAPKNA7009
BBPCRM     500     0009     SAPKU50009
CPRXRPM     400     0010     SAPK-40010INCPRXRPM
ST     400     0013     SAPKITL423
BI_CONT     703     0008     SAPKIBIIP8
ST-A/PI     01K_CRM560     0000          -
ST-ICO     150_700     0011     SAPK-1507BINSTPL
ST-SER     700_2006_2     0004     SAPKITLOK4
Solution Manager (J2EE):
sap.com     SAP_JTECHF     7.00 SP13 (1000.7.00.13.0.20070812015644)
sap.com     ISAGENT     7.00 SP13 (1000.7.00.14.0.20070927052333)
sap.com     SAP-JEE     7.00 SP13 (1000.7.00.13.0.20070812015311)
sap.com     SAP-JEECOR     7.00 SP13 (1000.7.00.13.0.20070907082334)
sap.com     BASETABLES     7.00 SP13 (1000.7.00.13.0.20070812013638)
sap.com     CORE-TOOLS     7.00 SP13 (1000.7.00.13.0.20070812014121)
sap.com     JLOGVIEW     7.00 SP13 (1000.7.00.13.0.20070812001600)
sap.com     JSPM     7.00 SP13 (1000.7.00.13.0.20070812001700)
sap.com     CAF     7.00 SP13 (1000.7.00.13.0.20070809092315)
sap.com     UMEADMIN     7.00 SP13 (1000.7.00.13.0.20070809093947)
sap.com     ADSSAP     7.00 SP13 (1000.7.00.13.0.20070812011854)
sap.com     BI_MMR     7.00 SP13 (1000.7.00.13.0.20070812013749)
sap.com     CAF-UM     7.00 SP13 (1000.7.00.13.0.20070809092324)
sap.com     KM-KW_JIKS     7.00 SP13 (1000.7.00.13.0.20070812014519)
sap.com     SAP_JTECHS     7.00 SP13 (1000.7.00.13.0.20070812015951)
sap.com     BI_UDI     7.00 SP13 (1000.7.00.13.0.20070811190400)
sap.com     LM-SERVICE     7.00 SP13 (1000.7.00.13.0.20070812001200)
sap.com     LM-TOOLS     7.00 SP13 (1000.7.00.13.0.20070906104634)
Among many, many others, the following notes and documentation has been followed:
976054 Availability of EWA for Non ABAP components
1010428 End-to-End Diagnostics
762969 - Grey rating for Earywatch Report
EWA guide for NON-ABAB components
SAP Solution Manager 4.0 End-to-End Root Cause Analysis Installation Guide
762969 - Grey rating for Earywatch Report
And of course all the Wily & SMD installation guides.
Please let me know if there is any other information required. I'm posting this in the hopes that someone else has had this problem and has been able to resolve it. I have read though what seems like hundreds of threads on SMD setup problems, however not many that describe the problem I'm having exactly.
Many thanks in advace.
Tim

Hi Stephan,
You're on the right track! When I try manually generate reports for our XI systems via uploaded service data, I only get valid report data if I generate report with graphics - otherwise the report is blank.
Alas with the Portal systems, I get no report data either way.
The XML storage table does contain data (with XI & Portal systems) - so comms with the J2EE is working.
Thanks for your help.
Tim

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