Grey dots next to song

The last few songs I've purchased have down loaded on itunes but wont transfer to my ipod shuffle. There are little grey dots next to these songs. Also even if I disconnect my ipod from the computer , it still shows up in my source list. I just can't figure out the problem.

Lauren,
Your Shuffle will appear in the Source List whether it's connected or not. However, when it's connected there will be a little "up-arrow" to the right of the Shuffle's name.
Have you tried creating a Playlist, putting the songs into this list, and then using Autofill to transfer the Playlist to the Shuffle?
Roger

Similar Messages

I can't update my shuffle and all my songs in the library have grey dots

I recently bought my ipod shuffle. everything worked fine for about a month. then i accidentally disconnected my shuffle before it was save to and now my shuffle will not respond. it no longer plays and i cannot update my library. every song in my library that used to work now has a grey dot next to it. i have reinstalled itunes and have the most recent ipod update of 3-23-06. I have restored my ipod to normal settings and now i cannot get any songs to update to my shuffle.
Dell 933 Mhz Windows XP

Follow the instructions in this article, try syncing the songs again, and then see if any error message you get falls into one of these categories. If not, post back with the text of the message.
(12900)

Gray dots next to duplicate songs

I've been searching for days for how to fix this problem.
I connect my iPhone to iTunes. There are songs that show up that are already on my phone but with a grey dotted circle next to them. I go manually delete them all, but they end up showing up again after I sync the phone again. But when I go look at the music in my phone, the duplicates with the grey circles don't show up. They only show up in iTunes. The only reason I would like this problem resolved is I want to know how much memory I actually have on my phone. These duplicate songs are included into the amount of space used up in music. I've shut off the "show all music" option and have tried everything I could think of. I don't know how to get rid of this and it's been driving me crazy for weeks now, help!

Peeble is right; the small, non-spinning dot means the track hasn't yet been added to the iPod shuffle. See http://docs.info.apple.com/article.html?artnum=300505 for more details.

ITunes "Other" Problem & My Music Won't Sync It Only Shows Up In A Grey Dotted Circle. Why ?

On my iTunes "other" section it takes up way too much space and idk what it actually is in the "other" files that have it like that. When I try to put songs on there, it won't download to my phone. It only shows a grey dotted circle next to the songs and they're all grey as well. I've deleted songs from iTunes as well as my iPhone & still the same issues. Can someone help me with this?

I had this exact problem, but I think I've figured it out. Here's what i did step by step
- connect iphone with usb cord
- go to music tab under device, and uncheck sync music and apply changes
( at this point there was no music on my phone)
- go to summary and check off manually manage music and videos
-drag the playlists i want to the sidebar under device (a green plus sign came up)
this worked after trying countless suggestions and my music synced right away.

Grey dotted circle deleted half of my library

I tried to sync about 25 songs and there was a grey dotted circle, so I searched how to fix it. After syncing and unsyncing all music and doing several things requested by people, about half of my library is now gray and dotted. This includes music that I purchased from iTunes, downloaded from a different website, and copied from a CD. It started with 25 and now I am missing about 400 songs that were on my phone about an hour ago.

Worse yet, when it says its done syncing the items are listed in the phone, but if you click them, it scrolls through at light speed until it hits the next track that actually exists on the device. And the missing songs are completely random.. From uploaded CDs it will be a random track in the middle of the album missing.
Same for itunes store purchases. ***!!!!

Grey dotted circle

Hi
Since updating my software to ios7, over half of my songs are now unavailable and are grey in iTunes with a grey dotted circle next to them. I cannot click on them and they wont sync onto my phone.
I feel like I have tried everything. Even paid £21 for itunes match thinking that might be the problem! :-(
Please can someone advise me in simple terms how to get these songs back
Thanks
Charlotte

Hello chartom
Uncheck the box to sync music in the Music tab within iTunes for your iPhone and sync to remove the music. Once that is done, check the box again and sync to get the music to download to your iPhone.
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/ph12313
Regards,
-Norm G.

Grey dotted cicles

Hi
I have tried to add an album i purchased earlier this week, when syncing to my phone, it just doesnt happen. i then noticed a grey dotted circle next to all the songs in the album. as well as few other songs i have purchased recently.
I have read around on this forum and tried both removing all my songs which resulted in even more grey dotted circles throughout my libary!
it also not an issue of space as i have nearly 10gb left
ive tried syncing manually too
ive updated itunes and rebooted by phone etc
anyone suggest anything else i can do as its getting seriously annoying now, especially now more songs are showing it.
thanks

After over an hour, I think I just figured this out! (at least it finally synched about 200 recent songs from my PC to my iPhone which would never auto-synch!)
Connect your iPhone to your PC. Open iTunes on your PC and navigate to your iPhone. On the Music tab, select Sync "Entire music Library". Navigate to the Summary tab, select "manually manage music and videos". Click Sync (if it doesn't automatically synch).
This pushed all my recent PC additions to my iPhone. Hope it helps others.

Grey dotted circle itunes

Hi
I updated my Itunes to latest on 11/07/13. When I attempted to sync my ipad retina display manually selecting playlists and albums, i see some tracks with grey dotted line next to them in playlists under the devices. These are my own creations, not bought, not downloaded from some site. I have synced these songs hundreds of times over past several years without any problem.
Looks like it is due to a new bug in the latest itunes update. Apple: this needs immediate attention.almost Ll remedies suggested in the forums are not applicable since this problem was never there earlier.

same frustration here...
itunes wont sync my large (~5k songs) library to my ipad . i have gone through the sync process many times. it seems apps are properly syncing... i only have a few books and those seem fine too.. strange thing is the songs appear as if they are on the ipad.. however when i select them to play the file must be missing because it just skips the song to the next song and displays a red square surrounded by a red circle. (by the way... what's with all the apple hieroglyphics these days.. what's a dotted circle? whats a red square surrounded by a red circle?)
i recently wiped my computer hard drive and reinstalled a windows. after reinstalling itunes i copied the the itunes library files back to their rightful places and itunes seems to work fine with all my original library, playlists, etc.
when i sync to my ipad... the music doesn't transfer... lots of dotted circles...
i tried the idea of wiping all the music off the ipad (by deselecting 'sync music' in itunes). hasnt' worked... itunes thinks there is No music on the ipad... and yet all the music still 'appears' on the ipad, many of the songs don't play, yet several do play. makes no sense.
This process was a whole lot better in the past when itunes actually showed you want was happening during the sync process... now it's just a black hole of 'waiting for changes to be applied' and 'waiting for items to copy'.

Grey dotted circle - music - HELP!

Hello guys, i have a problem that grey dotted circle appears next to my music in library. It is whole grey and when I sync it nothing syncs and I cant play the music on my iPhone! Help please!

After over an hour, I think I just figured this out! (at least it finally synched about 200 recent songs from my PC to my iPhone which would never auto-synch!)
Connect your iPhone to your PC. Open iTunes on your PC and navigate to your iPhone. On the Music tab, select Sync "Entire music Library". Navigate to the Summary tab, select "manually manage music and videos". Click Sync (if it doesn't automatically synch).
This pushed all my recent PC additions to my iPhone. Hope it helps others.

Itunes - grey dotted circle - HELP

Hello guys, i have a problem that grey dotted circle appears next to my music in library. It is whole grey and when I sync it nothing syncs and I cant play the music on my iPhone! Help please!

same frustration here...
itunes wont sync my large (~5k songs) library to my ipad . i have gone through the sync process many times. it seems apps are properly syncing... i only have a few books and those seem fine too.. strange thing is the songs appear as if they are on the ipad.. however when i select them to play the file must be missing because it just skips the song to the next song and displays a red square surrounded by a red circle. (by the way... what's with all the apple hieroglyphics these days.. what's a dotted circle? whats a red square surrounded by a red circle?)
i recently wiped my computer hard drive and reinstalled a windows. after reinstalling itunes i copied the the itunes library files back to their rightful places and itunes seems to work fine with all my original library, playlists, etc.
when i sync to my ipad... the music doesn't transfer... lots of dotted circles...
i tried the idea of wiping all the music off the ipad (by deselecting 'sync music' in itunes). hasnt' worked... itunes thinks there is No music on the ipad... and yet all the music still 'appears' on the ipad, many of the songs don't play, yet several do play. makes no sense.
This process was a whole lot better in the past when itunes actually showed you want was happening during the sync process... now it's just a black hole of 'waiting for changes to be applied' and 'waiting for items to copy'.

Grey dotted circle on phone in itunes

i why are the songs like that i just restored through icloud on my iphone 5 and they are like that? how do i get rid of it

kathy35335
Re: grey dotted circle on phone in itunes
Sep 8, 2013 3:36 AM (in response to Markitos96)
Hello This circle thing has been bugging me for days I have been making ringtones from my libary of music which is very easy to do. The difficult bit is when i add them to tones to sync with my phone they appear as shaded out with a tick in the box with a small dotted grey circle. I have tried everything and been very unsucessful but yesterday i managed to get my tones synced with my phone but it took me for ever so I would suggest if you are going to make ringtones do a few alltogether and then do it.
The only way I could get it to work was take the tick out of the box in the summary tab manually manage music, which in turn when i connected my i phone it took all my music and tones off my i phone 5 I then had to sync all the libary back to my phone whilst it was doing this click on the tones tab and tick the boxes of the new tones you want to add and press sync while the libary is still updating and hey presto all new tones were on my phone along with all my music again.As soon as this is done please tick the box in summary to manage music manually as the next time you connect your phone it will take all your music and data off. I know this is a long way round the proplem having to take your entire content off and put it all back on but its the only thing that worked for me. Oh by the way after you have done this do a back up either to your computer or to i cloud so no data is lost.
Hope this helps
This honestly works xxx

Why are red dots next to my music? How can I fix this so my music will play?

Why are red dots within red dots next to some songs on my phone? How can I fix this so that the music plays and the dots don't just turn grey when I press them? All the music is from CDs not the music purchased from iTunes. Thank you.

The red circles with squares inside them often mean that the sync with your iTunes went bad.
Try re-syncing your device. Can you play these tracks in iTunes?
If a re sync does not work then you may need to rebuild your iTunes Library.
iTunes: How to re-create your iTunes library and playlists - Apple Support
never done this myself have always been lucky with the resync.
PJRS

Ringtones i purchased from itunes disappeared when my iphone 4s restarted and they only show up as 'on my device' in itunes library but with a grey dotted circle. How do I get them back? They worked until the phone restarted!

I purchased some alert tones on my iphone 4s via itunes yesterday. They all worked just fine until the phone ran out of battery and I plugged it in and restarted. They have vanished from the phone and when I connect to my PC they only show up as 'on my device' under tones and with a grey dotted circle by them. How do I get them back? This is crazy! I purchased one a second time, it worked, I switched my phone off and on again and it has gone again!!!

Having the same issue on multiple alert tones on my Iphone5c. After purchase they disappear from the phone and show up on my itune under Tones grayed out with a dotted circle next to them.

How can I remove dotted circle U2 songs from my iPhone?

I've faced with the annoying 'Unable to download item' pop-ups in every time after the phone booted.
Seem this happen after upgraded to iOS 8 and after downloaded U2 SOI album.
Things I've tried..
Remove iTunes gift album "Songs of Innocence" from your iTunes music library and purchases Not work.
Manual delete album [How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store] Not work.
Re-download album and sync to the iPhone then try to remove again. Not work.
May be a digital booklet problem. But it's not. [iBooks: Syncing iTunes Digital Booklets to iPhone, iPad, and iPod touch] Not work.
Sign-out from iTunes, iCloud / reboot the iPhone / sign-in again. Not work.
What can I do with these dotted circle U2 songs in my phone?
Please help..

I had this issue with my iPhone - drove me nuts. Tried everything.
It appears to be an issue with a persistent file in the Purchases folder in the iPhone/iPad directory, which I could only access with a file browsing utility (iBrowse). Once installed you can browse to the Purchases folder and delete all the entries.
Check the box in iTunes to Manually Manage Music and then delete the grey U2 tracks.
Sync and they'll be gone
Fixed!

Why does all my iPhones music have red dots next to them and won't go away?? HELP!!!!!

When h downloaded music on my iphone 5 four weeks ago, it had red dots next to every song and when I click on them they turn light red then back to red. They have a red circle with a red square in middle, and they won't load! :( They won't even let me delete the song HELP PLEASE!!!!!!!!

I had this issue on my iphone 4, and two songs listed on the iPhone in iTunes had the dotted circle. I researched it, and I found a hundred different answers. Some were complicated like uninstalling and reinstalling iTunes. All I did was this... In iTunes under Music, I simply unchecked Sync Music, and I deleted all music from my iPhone. I then checked Sync Music, chose all the songs I wanted. No songs in iTunes had dotted circles, and all songs on my iPhone played.

Grey dots next to song

Similar Messages

Maybe you are looking for