Grey files

I recently got a new computer, but transferred the folder with all my i-pod files (in My Documents) to my new computer.
Now the i-tunes software has them there, but they are "greyed out" and I can't click on them...
Any thoughts?

Well the better setting depends on what you need to do. With manual transfer you can play the songs on your iPod through iTunes, and you can also edit/delete songs on the iPod without affecting the songs in iTunes.
With auto, you can't do any of that, as all changes have to be made through iTunes then automatically transferred to the the iPod.
Regarding the "do not disconnect", whilst you have the iPod set to manual, you'll need to manually eject the iPod after you've finished transferring songs.
You can do this by clicking on the little eject icon next to the iPod listing in the source window of iTunes, or right click on it and select eject. Another way would be to use the safely remove hardware icon in the system tray next to the clock (looks like a grey rectangle with a green arrow above it). Click on this then select your iPod. Or through Windows, select start/my computer, right click on the iPod, select eject

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My MacBookPro has a white screen with a grey file folder in the center of the screen with a white question mark blinking in it. What does this mean? And how can I get my computer back up and running normal?

My MacBookPro has a white screen with a grey file folder in the center of the screen with a white question mark blinking in it. What does this mean? And how can I get my computer back up and running normal?

Start up in Safe Mode.
http://support.apple.com/kb/PH14204?viewlocale=en_US
Repair Disk.
http://support.apple.com/kb/PH5836
Reset PRAM.
http://support.apple.com/kb/PH14222

My mac book is flashing a grey file with a question mark does any one know what this could be?

my mac book is flashing a grey file with aQuestion mark in it what does that mean does anyone know?

That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the hard drive data is somehow corrupted.
Put your install DVD into the drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the optical drive.
Once it has finished booting and you are at the Install screen launch Disk Utility from the Utilities menu. Is your Hard Drive in the list on the left?
If it is then select the First Aid Tab run Repair Disk and if that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

What does a grey file folder and ? mark blinking mean on my macbook?

What does a grey file folder and ? mark blinking on my macbook mean and how do I fix it???

With 10.4, 10.5 or 10.6 put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Reset Password. After resetting the password use Startup Disk from the same menu to choose your hard drive for startup and restart.
With 10.4, 10.5 or 10.6 if you don’t have an install disk check this article. http://www.macyourself.com/2009/08/03/how-to-reset-your-mac-os-x-password-withou t-an-installer-disc/
If you're running 10.7 Lion check this article
http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/
With 10.8 restart holding the Command and R keys, then from the drop down
of actions, choose Terminal. When Terminal opens type:
resetpassword
and press enter.
You will get a reset password window from which you can select the user you want to reset, the admin account in your case. Type a new password twice, do not do anything with the hint box. Click Save, then confirm you want to do this reset. Then click apply to the user's home directory, and click the apple in the left corner, and choose Restart.

MacBook Pro won't get past the flashing grey file screen?

Ok, so tonight I try turning my MacBook on as normal, it then froze and I saw the rotating umbrella appear. So I restarted it. When trying to turn back on, the system did not load, instead a flashing grey file shape came up with a question mark inside. I have tried restarting with a number of key combinations, Option; option, ALT, P, R. Everything, yet it's not getting past this screen. Whenever I try to do an Internet recovery, it just stays on the wifi selection screen and I select mine, enter the password and then it just goes back onto the selection screen. Nothing is work yet! Incredibly annoyed as it has so much stuff, photos, music everything. I don't even know how I reinstall software as it's stuck... Can someone please help? My software is 10.7 I believe.

Hi PHXSuns,
If you are seeing a flashing question mark on startup, you may find the following article helpful:
Apple Support: A flashing question mark appears when you start your Mac
https://support.apple.com/kb/TS1440
Regards,
- Brenden

What is a grey file with a question mark inside doing on my start up screen

when i start up my computer instead of the normal apple symbol showing up i get a grey folder that has a white question mark inside and it is flashing. I know that that means that the computer cannot find the operating system. can anyone help or give me a solution to this problem and a way i can fix it.

There are four general causes of this issue:
1. The computer's PRAM no longer contains a valid startup disk setting when there aren't any problems with the disk itself. This can be checked for by pressing the Option key and seeing if the drive appears.
2. The internal drive's directory structure has become damaged. This requires usage of an alternate bootable system to perform the repair.
3. Critical system files have been deleted. This requires usage of an alternate bootable system to reinstall them.
4. The internal drive has died or become unplugged. This is the most likely case if the computer took a sharp impact or there are unusual sounds coming from the hard drive's location.
(79144)

OSX Output module filename Dialog - cannot click on grey files

Odd problem.
OSX 10.5 - mac pro - CS5.
I am rending lots of Test .mov files. Different parts of one Comp. ( comp1 )
They are all in one testing folder.
filename_1.mov
filename_2.mov
etc
Now I am constantly overwriting these with new versions. Now all of a sudden for some reason when I click on the "output to:" filename - (default to comp1.mov) to change it it say filename2.mov, I cannot click on the greyed out filename2.mov. nothing happens. Used to work - but just stopped for some reason!?
Now this works fine in the the rest of the program - ie in the save as dialog and the rest of the OS.
I know it's not a major thing - but the filenames are actually about 30 characters long and I will eventually have hundreds.
Any idea why this is happening
Many thanks
A

Hi,
No not in use this happens even in a brand new project.
1. New project / comp
2. Add to render queue - click on output to: comp1.mov
3 In the dialog I cannot click on any existing files at all - normally you can click on anything, be it a movie, text file or doc and it will add the same filename to the Save as Field.
It's driving me nuts!
Thanks
A

WEIRD ISSUE....Greyed Files all over the place

So, I've had some "greyed-out" files pop up on my desktop and in my "Home Folder"...(see pics)
It's foreign to me even though I'm a longtime mac user. If anyone can help me with removing, or resetting these files in their proper place, it would be greatly appreciated!
Home Folder - http://i951.photobucket.com/albums/ad355/KeyMedia/Problem_002.jpg
Desktop - http://i951.photobucket.com/albums/ad355/KeyMedia/Problem_001.jpg
Thanks in Advance!
Oh yeah....Its on my work iMac7,1 - 2.4ghz Intel Core 2 Duo - 2GB or Ram - running 10.6.8

Open the Script Editor or AppleScript Editor in one of the subfolders of Applications and run the following:
tell application "Finder" to quit
if (do shell script "defaults read com.apple.finder AppleShowAllFiles") is "1" then
do shell script "defaults write com.apple.finder AppleShowAllFiles 0"
else
do shell script "defaults write com.apple.finder AppleShowAllFiles 1"
end if
delay 2
tell application "Finder" to run
If you change your mind later, run the script again.
(62407)

How do I eject a disk from a MacBook if there is a grey file with a question mark

I have tried to fix it by putting in the re-instillation disk but there is already another disk in there. I held the left key after the chime and nothing, then I held the options key down after a reboot and now I just have a mouse on my screen. Please help as I am IT illiterate!! Also I don't know what operating system I have.

Have you tried the basics? Open a Finder window and click the little up arrow next to the drive. Or try holding down the key with the upwards triangle and the line under it on the upper right corner of the keyboard.

Grey flashing file after restarting my computer

My mac book air froze and i turned it off using the power button. when i tried to turn it back on the OS X utilities options where on the screen. I was fiddleing with them a little bit seeing what the options did ubt nothing seemed to get me anywhere. when i restarted it another time there is a little grey file flashing on my screen and now I'm stuck!
any suggestions?

If you see a grey folder with a question mark flashing after restarting your computer it means that it cannot find an operating system to boot from. When you were in the OS X utilites page, you either:
1. Messed with your hard drive / OS X partition.
2. Erased your OS X partition completely.
Either way, if you continue to get the flashing folder, you'll have to erase your hard drive completely and reinstall OS X using internet recovery. If you don't have backups, I'm sorry to say that all your data is gone. If you'd like me to, I can give you detailed instructions on formatting your hard drive and reinstalling OS X if you don't already know how to.

I can no longer open iphoto, the icon on my desktop has changed to a grey folder and when i click on it, it shows more folders ... please help

I cannot open iphoto, the icon on my desktop has changed to a grey file folder, and when i click it, it shows more folders.. please help

What happens when you double click on iPhoto in the applications folder
LN

Greyed Out Tones and Music. Tones won't Sync.

After restoring my new iPhone 6 from backup of an old iPhone 5 via USB, I added my tones and music to my phone. I have manually manage music checked off. When I checked my phone, I noticed that not all of the songs were there. I preceded to download a few new alert tones that day.
When I plugged my iPhone back into my computer and attempted to add the songs that weren't there, I noticed that a lot of the music that I had put on my phone was not showing as On My iPhone and that a bunch of greyed out songs with a grey circle icon next to them appeared as if the sync didn't finish. I deleted the greyed out songs, added the songs that were missing and then synced. The greyed out songs reappeared.
In order to get rid of the greyed out songs, I tried a bunch of the tricks I've seen on the forums. I unchecked manually manage music and resynced. I even restored from a backup. The grey songs still appear. Now, the tones that a recently downloaded appear greyed out as well. When I try to manually transfer them to my phone, they won't sync. Anything previously purchased before the backup is able to be deleted and re-added with no issues.
Any help would be greatly appreciated.
Using iPhone 6 with iOS 8, Windows 7 Ultimate SP1 x64 with iTunes 11.4.

I have the same problem now and had it in the past. I had this on my 4s for more than a year. And hoped it would go away with a new phone.
Yesterday i bought my iphone 6, restored from backup. Was able to add a few songs (about 50) without issue. Then this morning i began adding about 6 gbs of songs and though it said it finished copying them I ended up with greyed out entries. I also got an error "56" something saying "can't sync." I've also had this problem accompanied by my iphone not being able to show the proper embedded art. and i mean the art actually part of the file not just in a folder. It simply wasn't reading the file. It was reading an incorrect directory of artwork that was associated with the wrong song for some reason. But i digress.
I fundamentally think the problem is our backups are bad. I've read before that completely erasing the and reverting to factory settings fixes it. Personally, though painful i'm going to do that. I took a risk choosing not to do that yesterday. I think something is corrupt and all i've done, is copy bad settings to a new phone. Because, i haven't factory reset my phone since i first got the 4s.
In the past i read tons of threads. I've read possible causes are unplugging during sync but i haven't done that as i've had this phone one day. I've tried full reinstall of all itunes, multiple versions of itunes from 10, 11, 12 etc. The problem remains. I've fully removed EVERY ounce of itunes even the hidden files and it didn't fix the problem and eventually the problem reoccurs. In fact even when i've gotten it to sync the greyed files the problem eventually occurs.
Some things i've tried that have helped. 1, through itunes, delete some greyed songs. That once got it to wake up and it copied the grey songs. Again the problem did return. 2, delete all the music on the phone and copy it back. Always had the problem reoccur.
The one thing i've never tried is a factory reset because i didn't want to lose ios 6 or some podcasts that were on my phone but were no longer available for download so i didnt' want to lose them. Later tonight i'm going factory reset my six, and delete ALL backups on my phone or in icloud (not exactly sure how i do this but i'm doing it lol). Then i'm going to start completely fresh.
Oh FYI, I manually manage music. I don't sync anything. I drag and drop 100% of media, i don't let itunes manage folders either. i'm on windows 7 ultimate sp1 32bit on a PC. Oh and i've had this issue on multiple windows 7 machines, and multiple versions of itunes. On ios 6 and ios 7.

24" iMac - white screen - with a file folder in the centre that has a '?'

When I awakened my iMac, I wished to open iPhoto but when I clicked on it in the dock a screen came down from the top darkening the screen and superimposed on it was a message telling me to shut down. However, when I rebooted all I got was a white screen and after a minute a grey file folder bearing a query mark (?) appeared. This iMac has only been used a couple of weeks since having its hard drive replaced and now this ! What does the file folder represent ? Thanks.

Thanks everyone. I was able to reboot successfully after I disconnected the power cable, waited for 30 seconds, and then reconnected the cable. (Page 42 of Everything Mac.)

Adobe Reader X - Save Button is greyed out

Hi,
the "Save" Button is greyed out with every PDF File.
File -> Save is also grey
File -> Save as... is functional.
Where's the Problem?

What I've been doing is using the keyboard command Ctrl+Shift+S, which brings up the Save As... dialog box.
Like thinksink, I receive PDFs by email. I scan documents using our printer/scanner/fax machine, and it sends the documents to my email account as PDF files. By default, the documents are named "scan.pdf", and it is inconvenient to type in a different document title before sending. So, when scan.pdf arrives in my inbox, I open the file to ensure that the document has scanned correctly, and if it has, I save it to the appropriate folder on my drive.
In Reader 9, I could click the Save... button (which was NOT greyed out), and the Save As... dialog box would open. I think the first time I did that, I was shown a warning that changes to the document could not be saved and if I wanted to save it, I would have to save it to a file with a different name. Since this is exactly what I intended to do, everything worked great. And, I didn't have to see the warning every time because there was a "Don't show me this again" check box.
Another related annoying change from Reader 9 is that Reader X doesn't remember what folder I saved the last document to. In the Save As... dialog box, the saving process for each document always starts in the temporary folder that Outlook stores attachments in, and I have to work my way through the directory tree to save each file. This occurs even when I leave the application running and just close the last document.

File flashing when trying to boot up iMac 5k

When I try to boot up my iMac 5K a grey file with a ? Inside of it which flashes is all it will do, I tried to repair my hardrive and believe I erased the Intire system files as well as the boot drive, when i try to install OS X from recovery mode it will not let me even though my internet connection is online and running. Any ideas what i could have done and should I download yosemite onto a cd or flash drive using my MacBook air and then try to install it manually onto my iMac 5k or ?

A flashing question mark or globe appears when you start your Mac
Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by one or more of these:
a. Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
b. Boot drive's directory has been corrupted - Repair with Disk Utility.
c. Critical system files are damaged or deleted - Reinstall OS X.
d. The disk drive is physically non-functional - Replace the hard drive.
Note that the information I have provided is what Apple recommends, If other users suggest different solutions than found here, then be sure what they recommend does not impact on your warranty, if any, or ability to get continuing Apple service.
Please don't start removing drives or changing cables unless you know what you are doing and have exhausted other non-invasive alternatives outlined here. If you perform any work yourself that is unapproved by Apple, then you will void any warranty you may have and lose all further Apple Support.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD. Simply boot from the Recovery HD to perform the above.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Grey files

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