Grey Folder with Question Mark?

On Saturday afternoon April 7th I was at the Apple Store and they ran a diagnostic on my Black Mac Book. All things checked out with green check marks. I was a happy person. Well, yesterday, at start-up, a strange gray folder with a question mark appeared. What is that? And, most importantly, what does it mean?
Thanks

It means the OS could not be found or that  you need to select a startup disk in Startup Disk preferences. Does the computer complete startup?  If not, then you will need to reinstall OS X.
Reinstalling Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

Similar Messages

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  • Grey folder with question mark or circle w line when attempting start up

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    Hello and Welcome to Apple Discussions...
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    *"shift command v "*
    I'm not familiar with that startup key combo at all.
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    If you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number. Here's a list of links to all of those -
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    Mac OS X- Gray screen appears during startup
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    The disk drive is physically non-functional - Replace the hard drive.
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  • Blinking Grey Folder with Question Mark Inside at Startup

    I have an intel iMAC here that will no longer start. All i get are some clicking noises from the hard drive and blinking folder with a question mark inside. I've tried the slew of commands at startup to boot from the system disk, and I've tried to bypass the hard drive (command-option-shift-delete), nothing works. I've also reset the pram.
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  • Macbook pro folder with question mark blinking appear whent I turn on, When I press the Option key Grey lock screen appear asking for a password, can anyone help me please?

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  • Not solved with Blinking Folder with Question Mark after Erasing Hard Drive

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    Level 1(0 points)sdc3gJul 5, 2013 6:24 PM Re: Blinking Folder with Question Mark after Erasing Hard Drive to try to restore to Factory Settings
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