Grey screen and can't eject dvd

Put OSX Leopard DVD in brand spankin' new intel iMac. Screened turned grey and disc is stuck. I've turned off and back on the computer, tried to eject holding mouse, tried f12.

Did this brand new iMac previously start up and run normally, before you inserted the Leopard installation disc?
The current new iMac only supports the pre-installed version of Mac OS X, or later, which is Snow Leopard. Leopard is earlier. You should not try to install Leopard on it.
To eject the disc, try powering up with the mouse button held down. You can also try starting up with the Option key held down, to get Startup Manager. Pressing the Eject key on that screen should eject the disc; then, select the internal drive as the startup disk and continue.
If the above does not work, the startup disk setting is stored in PRAM, so try resetting PRAM
http://support.apple.com/kb/HT1379
and if that does not help, try resetting SMC
http://support.apple.com/kb/HT3964
which is unplugging the iMac from power and reconnecting, using a precise procedure.

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Grey screen and can't access time capsule

I have an imac about 3 or 4 years old with time capsule which i think was backing up wirelessly, as i would look on time machine and see the tiles of different dates.
anyway got the grey screen and tried safe mode and disconnecting peripherals and got nowhere
so im trying to boot or restore from time capsule and its not working
i restart then press option then choose recovery HD with time capsule connected with a usb and it just has the apple icon and the spinning wheel forever.
using mountain lion ? the last o/s
help

ok removed usb , i re installed ethernet and restarted holding option and then choosing recovery HD but still aplle icon and spinning wheel
can i boot from original disc if i have upgraded OS twice

Stuck on grey screen and can't back up my HD

Im on Macbook Pro, Mountain Lion. I've been stuck at the grey loading screen, making every attempt to backup my HD. I have an external HD im trying to copy everything over to but everytime I try to create New Image, it gives me the permission error -61. Sometimes when I repair the Disk it tells me "Macintosh HD appears to be OK." Then the next time I run it, it tells me "Error: Disk Utlitly can't repair this disk. Back up as many files...." I have also repaired permissions and it repairs a few, but still does not allow me to copy my files over. I had no Time Machine backups. Is there anything else I should be doing, or have I lost all my files?

.Create a data recovery/undelete external boot drive

My husband(less technologically inclined than I am), decided to delete programs from our iMac, now it has a grey screen and won't get past it. If I insert the Application Install DVD, to repair the disk, will I loose all my pictures and music?

My husband(less technologically inclined than I am), decided to delete programs from our iMac, he turned it off and now it has a grey screen and won't get past it. It won't start in safe mode and when I If I insert the Application Install DVD, to repair the disk, will I loose all my pictures and music?

With a corrupt disk, the install procedure is most likely going to fail.
How old it the disk?
You might be able to reformat it to fix the problem. Of course that means you lose all of your data.
The other alternative is to get a new disk drive and put that in your Mac and install OS X
Then put the old disk drive in an enclosure and see what can be recovered from it.
Allan

Start up problem-can't get past Apple grey screen and spinning gear

Upon trying to start up my laptop, got nothing but the apple logo, grey screen and spinning gear. I tried several things to resolve the problem on my own (hardware test said it could not verify the disk/could not start up from the OS X install disk/reset the power mgmt. unit/disconnected all peripherals)and finally went to the Apple store. Genius bar said they were able to start up from their hard drive and suggested that I buy an external hard drive, go home, start up again and back up all files. I bought a My Book. Got home and same thing happened: Apple logo and spinning gear. I am an Apple user of 18 years, but have not had to do much in the way of diagnostics. Have tried fsck routine today that I found on another posting here today. If the Genius guy got it going, I assumed that I could too. I was wrong. Any advice would be appreciated. It looks like this is the end of the road for my Powerbook, but I'd like a shot at recovering data.
Message was edited by: Debbie Wach

Hi Debbie/Gregg -
I may have missed something but can't you just put a new hard drive in your laptops? You may not be able to recover your data but it doesn't mean the end for your computer. The same thing happened to my TiBook and I put a new 120Gig hard drive in and it's had a new lease of life.
I bought a new internal hard drive along with an external enclosure and connected it up to my computer and from there cloned it. Then I transferred the external into the TiBook and put the old drive into the external and I use that as an external now. I realise your hard drives are dead but you could use another computer to so the same thing and just install the OS on it.
I bought this -
http://www.macupgrades.co.uk/store/productinfo.php?productsid=452
Then followed the instructions here -
http://www.ifixit.com/Guide/Mac/PowerBook-G4-Ti-DVI/HD-Replacement/33/6/
Once your new hard drive is installed you may be able to try and repair the old one in the external enclosure?

My i touch fell on the floor and is just showing a grey screen. Can't scroll to turn off or view anything on the screen

my i touch fell on the floor and is just showing a grey screen. Can't scroll to turn off or view anything on the screen

Try here:
iPod touch: Hardware troubleshooting
However, you likely have a hardware problem since it started after dropping the iPod. If the toubleshooting does not solve the peroblem then make an appointment at the Genius Bar of an Apple store.

When starting the computer, I get a grey screen and following status: your startup disk is full. How can I still enter (in order to free-up some space)?

When starting the computer, I get a grey screen and following status: your startup disk is full. How can I still enter (in order to free-up some space)?

Simple way to make HDD free space is delete files you don't need anymore.
Or get bigger drive and external HDD case, then:
1) install bigger HDD in external drive case.
2) connect external drive and format and mount it with Disk Utility.
3) make clone with Carbon Copy Cloner or SuperDuper!(source drive is internal HDD, target drive is external one).
4) install external bigger drive into your Macbook Pro.
In the cace if your're using Mac Pro:
1) get bigger HDD and install it in drive bay of Mac Pro.
2) format and mount it with Disk Utility.
3) make clone with Carbon Copy Cloner or SuperDuper!(source drive is old HDD, target drive is new one).
4) Select boot drive to new bigger one.

How can I get rid of The Grey screen and boot my macbook?

Today I was on my MacBook Pro (bought July 2011) and it went to a blank blue screen. I powered it off and tried to restart it. It loaded the apple and spinning circle but it went to a grey screen and froze there. I've read and tried a lot of different things already but nothing has worked. I did the hardware test and it found no problems. I tried to safeboot it. I tried everything on here: http://support.apple.com/kb/TS2570 except the last suggestion (I'd rather not have to lose all my files unless absolutely nesseccary). I also tried the "hold Command + R keys" to try and get to utilities. Anything else out there that I could try? Not sure what the exact operating system is either.

I wouldn't assume that's the hard drive. The fact that the screen turned blue all of a sudden isn't necessarily an indication of a hard drive failure. Check out this post I made yesterday:
https://discussions.apple.com/message/21756819#21756819
My personal opinion would be to try and boot from an external hard drive with the appropriate OS installed. With a 2011 model, I would assume that should be Snow Leopard or later. AHT doesn't catch everything, and I don't know if it even does drive scans for bad blocks. I do know for a fact that it pretty much limits itself to digital interfaces and can't go beyond analog driver stages. For example, if the driver stages of a FireWire port or ethernet port are blown, AHT will report them as being OK.
If you got hit by a transient, which could indicate an internal supply problem or a line problem if you were connected to the internet via a wired connection or you were running off the charger, there's no telling what it might have caused the drive to do (if it's the drive) and it could easily cause the screen to suddenly go to blue, but what other damage was done?
My point is that you need to confirm what the source of the problems are. If there's a logic board problem, your drive and data may be OK. If the drive is bad, some of it may still be recoverable. The problem may very well be drive related, but I wouldn't go out and start throwing money at new parts without first confirming what the cause of the problems is.
Hope this helped, and good luck.

I can't open the cd on the DVD player and can't eject it.

I can't open the cd on the DVD player (external, Apple) and can't eject it. It contains my medical records. I looked for a pin-hole to push but the case only has one opening and that's for the cd/dvd. It's a new Apple device, no external serial or part number (no writing of any kind) on the device.

Also see:
https://discussions.apple.com/thread/4278382?tstart=0
How force eject disc: Apple Support Communities

Hi, I am trying to download IOS7 to my ipad. The programme has locked at the 'Choose a Wif-Fi network' page, a box says 'joining other network' but the page is greyed out and can't move from it. How can I clear this screen and finish the download. Thanks

Hi, I am trying to download IOS7 (not sure if it's 1 or 2) to my ipad. The programme has locked at the 'Choose a Wif-Fi network' page, a box says 'joining other network' but the page is greyed out and can't move from it. How can I clear this screen and finish the download. Thanks

Hello Den53,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430?viewlocale=en_US
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
After the device has turned off, press and hold the Sleep/Wake button until the Apple logo appears.
Best of luck,
Mario

After installing Mavericks my MacBook Pro and my MacMini can't shut down, only a grey screen and finish. Must be killed by the power button. Why?

After installing Mavericks my MacBook Pro and my MacMini can't shut down, only a grey screen and finish. Must be killed by the power button. Why?
Nach der Installation von Mavericks kann ich weder das MacBook Pro (2 x 2.4 GHz) noch den MacMini (2 x 2.66 GHz) herunterfahren. Es bleibt ein dauerhafter grauer Bildschirm. Nach 20 min habe ich einen erzwungenen Neustart durchgeführt.
Ausserdem startet die Macs wesentlich langsamer als mit OS X 10.6.8.

same here... sometimes it works, most of the time it doesn't!!

When im accessing the internet using my iphone i cant use it because i am having a grey screen and the phone disables itself. how can i fix it. thanks.

when im accessing the internet using my iphone i cant use it because i am having a grey screen and the phone disables itself. how can i fix it. thanks.

You must have a valid form of payment for the app store in the country you are using. Most app stores are separate legal entities to comply with local laws. It is possible to have an account without a credit card, however; see: http://support.apple.com/kb/HT2534

HT4904 I need to repair my start up disc so I have to start up from installation disc. In doing so, my computer restarts, I hear the mac sound, then a grey screen and then turns off and goes on in this cycle endlessly. Why can't I restart from disc?

I need to repair my start up disc so I have to start up from installation disc. In doing so, my computer restarts, I hear the mac sound, then a grey screen and then turns off and goes on in this cycle endlessly. Why can't I restart from disc?

Booting From An OS X Installer Disc
1. Insert OS X Installer Disc into the optical drive.
2. Restart the computer.
3. Immediately after the chime press and hold down the "C" key.
4. Release the key when the spinning gear below the dark gray Apple
logo appears.
5. Wait for installer to finish loading.

TS2570 when i turn on my computer it stays on the grey screen and then turns off by itself. How can I fix that?

when i turn on my computer it stays on the grey screen and then turns off by itself. How can I fix that?

Hi , and a warm welcome to the forums!
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive & clear caches.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
Hold alt or option key at bootup, do asny boot choices show up?

20" imac won't start up-flashes between blank grey screen and black screen

20" imac
2GHz Intel Core 2 Duo
Was running system 10.5.8 just fine. Worked great.
But then I wanted to give the imac to a relative. And so, I tried to boot from the original grey mac install dvd to wipe the hardrive and set the imac back to factory specs.
But it wouldn't boot off the dvd. All It would do at restart was to flash slowly back and forth between blank grey screen and black screen. So, I tried the Leopard update dvd. Same results. So I zapped the pram and tried again. Same results.
If I just pushed the start button tho.. the imac would start right up and run fine. However, I didn't want to give it to someone else with all our information on it.
I finally restarted it and held the "T" key to turn it into a giant firewire drive, hooked it up to our other 20" imac, and used the disk utility from the second imac to erase the drive of the first imac. Then I inserted the grey install dvd into the second imac and selected the drive of the first imac and ran the install process.
Now, the first imac won't start up at all. Just a continual grey screen for a bit, than a couple of buzz sounds in the machine and then the black screen... than back again.
It ran great before I erased the drive and re-installed OS 10.5
What's wrong? How do I get the machine to either boot off the install cd?

So, I've figured out a little more on the first machine. It's a 20" 2.6 GHz Intel Core 2 Duo running 10.5.8.
It ran great. But, I wanted to erase the hard drive and reinstall the OS system before giving it to a relative.
I found that although the optical drive would read and write to normal cds and dvds, the machine would NOT boot from the grey start-up disks I had on hand. ( I have two imacs, and I tried both sets of dvds without success.)
I zapped the PRAM, and used disk utilities via firewire connection from my other 20" imac to check the hardrive and make repairs. Disk Utilities couldn't find any problems. So, using disk utilities from the other imac, I erased the first imac's harddrive and then used the install dvds on the second imac to install the original OS to the hard drive of the first imac.
(looking on the hard drive of the first imac, I can see all the contents)
However, the first machine will not start up. It just switches from grey....to black..... then grey..... and then black again.... over and over
Why won't it boot from the newly installed OS on it's own hard drive?
And Why won't it boot from the original install dvds?
How can I get it to start up again?

Grey screen and can't eject dvd

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