Grey screen and weird click

please can some one help, my macbook just hangs on its grey screen and has this weird click coming from the hard drive area, it just randomly happened, please can anyone offer me any assistance as i'm unable to get to an apple store! i telephoned apple but found them a little unhelpful! i tried rebooting from the install disk and nothing happens, just grey!
if this cant be fixed would i still be able to access my hardrive from another mac using a firewire cable??

Well if you hear a "clic" noise coming from the hard drive ares you could have a problem with the hard drive, when you insert the installation disc do you press letter "C" to boot from the cd?? conecting te hard drive to an other computer maybe will help you to recover all your data but not to fix it. How ever if you dont know how to fix it i will recomend you to take it to a store or techical support to get it fixed, or calling apple if you still have the warranty.

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I have a new macbook pro, just downloaded some updates and when I clicked to restart it went to a grey screen and is not restarting.

I have a new macbook pro 17". Just downloaded some updates (10.7.1, itunes etc.) and when I clicked to restart, went to grey screen and unit is not responding. It has been about 30 min.

Hi j,
Gray Screen at Startup (try Safe Boot)
http://support.apple.com/kb/TS2570

Grey screen and clicking sound at start up

Lately when I start up my mac it takes about 6 tries to get it to start. The first few times before it works there is just a plain grey screen and there is a clicking noise being made. Any ideas on what is going on and how to fix this?

Hello and Welcome to Apple Discussions.
I hope I am not being overly alarmist but I believe your hard disk is set to fail at any moment. Use the computer as little as possible. Get hold of an external firewire hard disk. Connect to the iMac and then boot the iMac from your OS X install disc. Install a fresh copy of Leopard onto the external drive. You can now use the iMac from the external drive only by setting the External drive as the boot volume in System Preferences > Startup Disk.
Now in order of personal value transfer your documents and files across to the external drive. Once you have good backups you should then take a look at Disk Utility (Utilities folder) and see what SMART status the drive is being reported as.
mrtotes
Message was edited by: mrtotes

At startup I get grey screen and a folder with a flashing question mark. How do I reset my MacBook Pro to the manufacture defaults?

At startup I get grey screen and a folder with a flashing question mark. How do I reset my MacBook Pro to the manufacture defaults?

Click here and follow the instructions. If the computer originally shipped with Mac OS X 10.6.8 or earlier, when you reach step 5, insert its original disk, restart with the C key held down, use the Disk Utility to erase the internal drive, and install a fresh OS.
(113954)

My mac shows a grey screen and spinning gear and nothing else. please help! i want my mac to work again :/

My mac needed new updates and after clickign update it soon told me there was an error and it froze. I then let it sit fo about 15 minutes adn nothign changed so I restarted it and ever since then all my computer will show is the grey screen and a spinning gear :/ can anyone help me with this problem?

I had the same issue, and I had recently backed-up my files (mostly because the mac was acting wonky before this even happened), so I did an erase and install. Then I ran through all the software upgrades and installed all of them. When I did a required restart (for the Mac OS X 10.4.11 update) it went BACK to grey screen with spinning ball. Talk about frustrating!
I think there is something weird going on with the iTunes update and the Mac OS X 10.4.11 update. But one can't be used without the other. So I'm not sure how to update everything safely and get an up to date system, without having all the problems I had before. So now I'm using Mac OS X 10.4.7 so I can have a stable system to do my work, but I can't run iTunes 7.0. I'm too scared to update OS b/c I can't waste another day re-installing everything (for like the third time).
I'm a pretty new Mac user (year and half) so this may sound really dumb, but any suggestions would be very welcomed. I may start a new thread instead of hijacking this one...

Ibookg4 will not go past the grey screen and will not accept a disc

my ibook will not go past the grey screen and will not accept a disc

Have you tried starting up in Safe Mode? If not, I suggest that you give it a try. This will take quite awhile longer than a normal startup because it does a file check and repair of the hard disk.
If this works you will see your normal desktop. Once completely started up in Safe Mode, try to restart normally, and go to Applications > Utilities > Disk Utility. Click on the top hard drive icon in the left sidebar and note the S.M.A.R.T. status at the bottom right of the pane. What does it say?
Select the named boot volume in the left sidebar, ("Macintosh HD" unless you've renamed it). What is the hard drive capacity and how much space remains available on it? Repair permissions on it.
See if you are able to do a little hard drive maintenance to help things out.

HT201412 I recently received an update option with the iOS 6 update on my iphone 4. I pushed ok and after 30 minutes it told me to connect to itunes and reset my phone. I did and the results are my phone now has a blank grey screen and then powers on and

I recently received an update option with the iOS 6 for my iphone. After clicking ok, my phone wanted to conect to itunes. After that it wanted me to reset the phone and after all of this was done my iphone had a grey screen and now turns on and off again on its own with out ever going past a grey screen. It will not reconect with itunes of function at all. Please help

http://support.apple.com/kb/HT1808

Grey screen and no sound when i play digital copy

i recently bought a copy of "family guy: something, something dark side" andd it came with a digital copy disc so i can put it on my itunes. i followed all the steps and downloaded it but when it came to playing it all i got was a grey screen and no sound, plus when i try to transfer it to my ipod it says my computer is unauthorised when it is... i done some research and it seems a common problem but i have updated my software on my itunes, ipod and quickplayer and still it doesnt work. im pretty fed up of this and i want a solution to this problem that acctuly works...

The solution to your problem should be the following.
As found in the I-tunes help section:
"If you double-click a video in iTunes but it doesn't play, check the following:.......
......To play videos purchased from the iTunes Store, you must have QuickTime 7.1.3 or later. You can download the latest version of QuickTime from the QuickTime website (click the link below) or by choosing Apple menu > Software Update.
You can't edit videos purchased from the iTunes Store. Videos purchased from the store can be viewed only in iTunes and QuickTime Player.
Open
QuickTime website
Was this page helpful? Send feedback."
Success to you!

Grey screen and cranking noise

My screen froze and started making cranking noises. I turned it off. Now, when I turn it on, it shows the grey screen and makes a ton of noise. Help!

Is the loud noise coming from the right of the trackpad? If so that may indicate a disk crash. Check the following.
Boot in Recovery Mode.
http://www.apple.com/osx/recovery/
If it boots in standard recovery mode then at least part of your internal disk is working.
If it boots in network recovery mode then your internal disk may be damaged but the rest of you Mac may be healthy.
If it boots in Recovery Mode or Network Recovery Mode:
Run Disk Utility. This will check if the disk and filesystem are healthy.
Click on the upper left disk icon.
(If there is no upper left icon then your disk has crashed.)
Does the S.M.A.R.T. status say “Verified”.
If not the disk/SSD is unhealthy and needs to be replaced.
Click on the icon indented below, usually called “Macintosh HD”.
Verify Disk.
If it finishes with a green “OK” message then all is well with the disk.
If it shows errors in red then you may have found the problem.
If it has not crashed you may want to backup or do an emergency data copy before proceeding.
Post back with your results and for details on a possible data recovery.

TS2570 when i turn on my computer it stays on the grey screen and then turns off by itself. How can I fix that?

when i turn on my computer it stays on the grey screen and then turns off by itself. How can I fix that?

Hi , and a warm welcome to the forums!
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive & clear caches.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
Hold alt or option key at bootup, do asny boot choices show up?

Why does my Mac boot with a Grey screen and a globe?

Why does my Mac boot with a Grey screen and a globe?

Usually means you don't have a bootable system installed so the OS is looking for a bootable system on the network.
Does the computer eventually start up shortly after the globe appears? If so then open Startup Disk preferences, select your boot volume and click on the Restart button. If this is not the case then you need to reinstall Snow Leopard.
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.

Why do I perpetually see a grey screen and spinning wheel?

A few months ago my 2004 iMac froze as I was simply shutting down the power and attempting to restart. I was not installing any new O/S.
Today I attempted two things while booting with the O/S recovery disc-1:
(a) I slid the disc in and held down the "C" key while I attempted to power it on. Nothing happened and I continued to see the grey screen and spinning wheel.
(b) I slid the disc inside and held down the "ALT" key while I attempted to power it on. Three icons showed up: (a) Hard Disk; (b) Recovery Disc; and (c) Test. I clicked on the Test icon and it took me to a new screen with two options: ( i ) Quick Test and ( ii ) Extended Test. I clicked on Quick Test. The first aspect of the Quick Test (I think it was Airport) went through fine and passed. The second aspect of the Quick Test (Logic Board testing) continued to show "In Progress" for a really long time (about 15 mins.). From that I figured something must have gone wrong with the Logic Board.
Can anyone help me as to what could be done? I appreciate everyone's answer in advance. Thank you.

Thanks to anyone who read this. I solved the problem in a convoluted manner. It appears as is if the hard disk had some issues and I ended up formatting and re-installing the O/S. Thankfully I had a back up that wasn't too long ago.
Cheers.

My macbook has question mark flashing on a grey screen and no functions, my macbook has question mark flashing on a grey screen and no functions

Hi
My MacBook has a question mark flashing on a grey screen and no functions, help?

That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'llsee a panel asking you to choose your language. Just press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

HT1349 Need Help. Grey Screen and Safe Mode Problems

I had to pull a hard shut down on my mac and when I tried to start it up I get the apple grey screen and the rotating circle and it just stays there. Tried to boot in safe mode, says:
can't find root user. Sleeping and trying again
can't read user-specified hostname
disk0s2: 0xe0030005 (UNDEFINED).
I don't have the start up disks, what do I do?

You are very welcome Ghoss! Thank you for using the Support forums
If you continue to have problems with the volume button do not hesitate to contact your support center. You can verify your warranty status here.
Thank you for being a part of the Lenovo Family,
Catie
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When I am on an Internet site, the iPad will suddenly flash a grey screen and then go to the home page". I then have to go back to safari and reopen my page. Anyone else have this trouble?

When I am on an Internet site, my iPad will suddenly flash a grey screen and then go back to the home screen where I have to start Safari again and reopen my page. It does it frequently sometimes 3 times within 5 minutes. Anyone else have this trouble? It is driving me crazy!

Safari crash regularly
https://discussions.apple.com/thread/2460899?tstart=30

Grey screen and weird click

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