Grey screen ,Apple logo and then Prohibited sign
Hope someone can help , when i turn on my macbook pro only get a grey screen with apple logo and then prohibited sign and thats as far as i can get.Have been reading through topics and have tried most things which relate to fixing my problem ,i e tried to boot of install disk but won't let me tried to reset the pram etc but still can't get any futher , last thing i do was to back my macbook pro on a new lacie external hard drive and have no idea weather it backed up everything , macbook pro is 12 months old and have just dropped batterey off as was faulty so have been running direct off power ,i started to back up with the lacie external hard drive when batterey was not in (meaning was running off main power supply ) Would anyone be able to help or give advice on a solution
Thanks for your time
Regards one stressed out mac lover
Try booting off the Installation DVD 1 and once you're past the language selection open Disk Utility (from the menus) and repair your disk permissions.
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TS3148 my mackbook air starts up with a persistent grey screen, apple logo and spinning gear
my mackbook air starts up with a persistent grey screen, apple logo and a spinning gear. It will not show the login window
Press and hold the power button down to force a hardware shutdown (emergency use only!)
Next find the Shift key and hold it and press the power button, the machine will boot into Safe Mode.
Next backup your files to a external drive just in case.
Emergency backup procedure
Drag and drop copy your users file folders (music, pictures, documents etc) to a regular external powered drive as soon as possible.
Do not use, setup or trust only TimeMachine at this troubled time as it will copy corrupted data and we need just your users files safe just in case. TimeMachine cannot be used with a Windows PC.
Unmount and Disconnect all external drives once the backup process is completed.
Note:
If you have any over 4GB sized files, those won't copy to a standard formatted FAT32/MSDOS drive from the factory, if you need to save these 4GB+ files use another blank/empty drive and use Disk Utility to format it 1 Partition, Option: GUID, Format: OS X Extended Journaled (or the standard default one for older Mac's).
Mac's cannot copy to nor format a NTFS drive. ExFAT format to be used with a Windows machine must be right click formatted by Windows, not OS X (does it wrong) XP macines can install a free exFAT update from Microsoft. Vista-Win 8 can format exFAT.
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Most commonly used backup methods
Your problem is likely due to a incompatible third part at boot kernel extension file that some program installed into OS X at some time.
If you can recall which programs you installed using your Admin password then that's a good place to start and update or uninstall those programs.
The next solution is a #8 Reinstall Just OS X + Software Update fully, this will replace OS X with a new copy, fix OS X if it's the cause and kick out ALL third party kext files out of OS X.
You also can manually drag and drop the third party kext files (if you know what they are) out of of the System/Library/Extensions folder and reboot.
..Step by Step to fix your Mac
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My MacBook Pro stated that it needed to be updated. I clicked yes to restart the computer and update but when it restarted it stays on the gray screen with the apple logo and then pops up, stating "unable to find driver for this platform." What do I do?
Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with networks that require any kind of authentication other than a WPA or WPA2 Personal password.
When the Mac OS X Utilities screen appears, follow the prompts to reinstall the Mac OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac didn’t ship with Lion, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.
Don't install the Thunderbolt update -- it's defective. -
Blue screen of death? I just updated my MacBook Air with the latest OX (25 Jun 11). When I restart - I get the Apple logo and then a blue screen and nothing else. Help!!!
Insert the install disk and press c on startup. Select your langauge then, if there's a menubar click utilities then click Disk Utility. If you didn't see the menubar continue with the installer until you see it.
Once in disk utitly select the drive and repair permissions.
After the repair is done, quit the utiltiy.
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Hi ..
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
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If you've tried the basic troubleshooting steps (restart, reset, restore from backup, restore as new), and you've tried charging from a wall socket and these all fail, then you have a hardware problem.
If your unit is still in warranty, you will be eligible for a replacement with a refurbished unit free of charge. If you are out of your warranty period, you will be eligible for an out of warranty exchange which will cost the equivalent of 200 US dollars. -
i have an ipod touch 3rd gen.I used the function of erasing all contents and settings and now i am stuck with this screen showing the apple logo and the loading sign for the past 17 hours.CAN SOMEONE PLEASE HELP!!!!!!!!!!!!
Hold down the on/off button and the home button for 20 to 30 sec, when the iPod starts and the Apple logo is on the screen release the on/off button but continue to hold the home button until you see the plug into iTunes screen. Connect the iPod to iTunes and you should be good to go.
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accidentally cancelled my 5.1.1 update and now my screen shows the apple logo and then it turns black and then the logo over and over again i cant turn it on fully
Check out this Apple article -> iOS: Unable to update or restore
Can you put the iPhone into recovery mode? Do you see an error number when trying to restore the iPhone? -
Help - Grey Screen & Apple Logo aft fixing internal DVD Writer
My DVD writer started to play up a few months ago and eventually stopped reading any discs. After routing around the various forums I had a go at fixing it by taking my Powerbook apart, removing the DVD writer and using an air cleaner and optical cloth cleaned the DVD writer out. Full of dust!
I put the DVD writer back leaving the top of the Powerbook loose and started it up. Excellent result, not only did it play a DVD film, but it burnt a disc which I could read in my aging Power Mac. RESULT!
I then preceded to screw it all back together. It went to the grey screen with the Apple Logo and spinning wheel. I have not been able to get it past this.
I have tried resetting the PMU & PRAM by removing the Power and battery and holding the power switch on for 5 secs.
I have tied to restart and then hold down Command-Option-P-R, wait for third chime and release and press the shift screen. But it stays on the grey screen/Apple Logo.
I did get it to go to a blue screen once but it won't go further.
I have tried to pop in Techtool Pro Disc 4.5.1 and Disk Warrior but the DVD writer just spits these out again.
I have taken it apart again to check that all my connections are OK and they do seem OK. I don't understand how I could get it to play/burn and then it goes all awry only after I screw the keyboard back.
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Macbook stuck on gray screen, apple logo, and loading symbol?
I just purchased my Mac a couple of days ago. Working fine for awhile, but now it "chimes", goes to a gray screen with the apple logo and the loading sign. It is stuck there and I am not sure how to proceed. Thanks for any help.
Disk Utility can repair the disk this way:
-Search your installation DVD's.
-Insert the disc 1 and sthut down your Mac
-Start your Mac again while holding down the C key
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-Chose English and continue.
-Then click some time's next and agree with the "Software Agreement".
-Open Disk Utility. Top menu bar --> Utilities --> Open Disk Utility.
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-Click the button to verify the permissions.
-Then Click the button to repair the permissions.
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-Exit the Disk Utility and the installer.
-Restart your Mac -
About imac (early 2008 24") stuck on grey screen apple logo spinning wheel
HI all just wondering if any body has experienced the grey screen apple logo spinning wheel and also switches off and back on all by itself after 5-10 minutes in the past or recent.
how did you get on did you sort it?would like to read some feedback on this subject thanksGenerally that indicates a serious problem with the hard drive.
Power down, hold alt key at power on, what shows as boot choices?
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Report what happens or doesn't please. -
My ipod has over 7,000 pictures and there are 5,00 i could easily delete but it wont let me do anything! it just has a loading symbol that converts into an apple logo and then back again. Ive tried pressing down the home and sleep/wake button down at the same time for 10 seconds. The apple logo does appear, but it goes back to the loading symbol or a white screen. Its been like this for 24 hours and is unresponsive. Please help.
- Connect the iPod to the computer and see if iTunes sees it. If it sees it try to get the photos off the iPod.
- Next let the battery fully drain. It will likely take days. After charging for at least an hour try again
- Last, make an appointment at the Genius Bar of an Apple store. -
Gray screen, apple logo and spinning gear hang at start up
after a lengthy round of "bejeweled", i let my imac fall into screen saver mode. when i tried to log back in, i tapped the mouse and the imac flashed as it does when actuated outside a dialogue without clicking the okay button, and immediately returned to screen saver. i then manually shut down and restarted to the gray screen, apple logo and spinning gear hang. i then inserted the leopard install dvd, manually shut down and restarted pressing the option key and selected the install disc. it booted as usual. i selected the language preferred, used the utility drop down menu and selected DU, then selected the hard drive and verify permissions to reveal a pop up "Error: The underlying task reported failure on exit. Permissions verification complete." i immediately selected repair disc, and breathed a sigh of relief with the notification "appears to be ok". then utilities/start up disc/macintosh hd/restart. still get the hang. i have repeated this process several times, also resetting the PRAM as well to the infinite hang. as a matter of fact, the gear has been spinning the entire time creating this post. needless to say, i am truly at a loss. SOS!!!!!!! Please!!!!! SEND LAWYERS, GUNS AND MONEY!!!!
i have perused some of the threads posted per this topic and decided to attempt an "archive and install." i also have a 620gig acomdata external drive with close to a carbon copy of my internal. a few short minutes into the install, the imac reveals a pop up stating it cannot install some files on the hard drive, contact the software manufacturer or restart and try to install again. the internal drive is a 160gig with only about 60gigs of room, so i tried to archive and install to the acomdata instead as it has 180 gig of free space. i get the exact same dialogue once again. restart and a third attempt only archive and install will not highlight, only first time and/or erase and install. further, start up disc shows only the install disc and network as choices. so i attempt first time install on both drives and get the same pop up message again. DU recognizes both drives although verify/repair permissions does not highlight, but not start up disc.
i'm trying not to become frantic, but my patience is threadbare. i am in desperate need of sound advice as to what i need to do.
thanks again in advance,
bradley -
Power button pressed.
Start up light okay
Chimes okay
Gray screen, apple logo and cognition wheel spinning and the loading bar underneath loading 1/10th of the way.
Loading bar doesnt load fully and then disappears.
Gray screen remains with apple logo and cognition wheel only.
No start up to desktop. Before start up to desk top which is not happening any more a blue screen appeared before the desktop appeared. When start up complete the ' Finder' had no responded and did not work' Multi coloured loading pointer continually turned. ' Network' could not be loaded in 'System Prefrences'.
Ive tried reading and following propts...Results NVRAM/PRAM - Logic board battery replacement. How much will this cost?
Hardware test - No problem found
Safe Boot - ' volume Machintosh HD could not be repaired.'
' Run time corruption detected on Machintosh HD device'
What do you suggest aside from taking it to a apple store?
Thanks StephenLion or Snow Leopard? If Lion, boot into your Recovery partition (hold down the Command and R keys whilst booting) and use Disk Utility to verify and, if needed, repair the boot volume.
If Snow Leopard, use the installation disc and use Disk Utility in the same manner.
Clinton -
Grey screen /apple logo won't open reinstall 10.6
Grey screen /apple logo won't open reinstall 10.6
The internal hard drive may have failed.
You should be able to boot from the Snow Leopard DVD by inserting it and holding down the c key while it boots. From there you can select the Disk Utility app to check the internal drive.
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