Grey screen"no entry sign/question mark

My imac was working fine and then the browsers began freezing.
Tried force quits but no apps came up in the window.
Tried restarting and heard a loud beep followed by grey screen and folder with question mark.
Took out all connections and tried starting up again,this time a grey screen with a no entry sign appeared.
Powered off and on again,this time blue screen appeared after 5 mins then went on to mouse/keyboard bluetooth set up,finally got back on to my log in screen.Logged in and tried disk utility which began verifying permissions but got stuck saying 4 mins remaining.
Spotlight was also beginning to re-index.
another restart,and no entry sign appears.
Next restart,reset Pram,apple logo appeared and stuck on grey screen with nothing happening.
Any ideas people?
thanks in advance!
Also,is there still an apple support contact number from the UK? used to be able to phone through for one off incidents.

just done this:
"Try Disk Utility
Start from your Mac OS X Install disc: Insert the installation disc, then restart the computer while holding the C key.
When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu.
Click the First Aid tab.
Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
Select your Mac OS X volume.
Click Repair. Disk Utility checks and repairs the disk."
Taking AGEs again,ut waiting to see what happens next!

Similar Messages

My Late 2013 iMac with Yosemite 10.10.2 randomly shuts down and displays a grey screen with a flashing question mark folder. According to Disk Utility, my drive is OK. What should I do?

I've had this problem for a while and I thought it went away. I've looked at all of the other discussions and tried what they suggest, nothing. I preferably don't want to erase everything on here. Is there a way to fix it without having to do that? I also noticed that other people have the screen when they first boot their computer. Mine are in the middle of a college essay or browsing online. I would really like to fix this issue. I haven't even had my iMac for a year yet. Any suggestions?

Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by one or more of these:
a. Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
b. Boot drive's directory has been corrupted - Repair with Disk Utility.
c. Critical system files are damaged or deleted - Reinstall OS X.
d. The disk drive is physically non-functional - Replace the hard drive.
Note that the information I have provided is what Apple recommends, If other users suggest different solutions than found here, then be sure what they recommend does not impact on your warranty, if any, or ability to get continuing Apple service.
Please don't start removing drives or changing cables unless you know what you are doing and have exhausted other non-invasive alternatives outlined here. If you perform any work yourself that is unapproved by Apple, then you will void any warranty you may have and lose all further Apple Support.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD. Simply boot from the Recovery HD to perform the above.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Macbook won't start up, white/grey screen appears folder and question mark.

My macbook was freezing up, so i pressed the power button to shut it down and it won't restart. It just goes to the blank white/grey screen and a picture of a folder with a question mark on it shows up. What should I do?

I am going to try and explain this.
When you purchase a Mac, that machine comes with a license to run the current Mac OS at the time of purchase. The license resides with the computer, not with the installation media. Therefore, if I purchased 3 iMacs, at the exact same time, and they were the same model, I could use the install media from one on any of the other machines (and don't tell me it won't work, because I have done it before). This does not violate the EULA. Do you really think that a company that purchases hundreds or even thousands of computers would keep the install media for each one? The media is not tied to the computer; it's the license for OS X that is bound to the computer. Consider when you purchase a family pack of Mac OS X, you don't get 5 discs, you get 5 licenses, and one disc.
What the EULA is stating, is that you cannot have one license running or installed on two computers. It does not say that you cannot use the same install media on different computers (assuming you have the proper number of licenses). You are also wrong in saying that you can uninstall Mac OS X from one Mac, and then use its restore discs on another computer legally. That is only legal for "Retail" copies of OS X. I believe the restore discs are the equivalent to an OEM (Original Equipment Manufacturer in the PC world of computing) version of OS X. I am almost positive they are non transferable.

Blank grey screen and folder with question mark at power up

When I turn on my computer, the screen goes grey and makes loud, unusual noises. There was no hint of a problem last time I booted up my macbook and I can think of nothing that would have caused any structural damage to the computer. An icon with a folder and a question mark inside of it appears after a minute or so of the computer being in this blank, grey state. If you could give me any information about what might be wrong with the computer I'd greatly appreciate it.

Insert the 1st install disk and boot up while holding down the C key. Then when you get to the second screen for installation look in the menu bar under Utilities and run disk utility. Verify your drive and repair it if it needs it. You have something corrupted or your hard drive may have crashed.

I have a grey screen with folder and question mark-why?

When I turn my computer on I see a grey screen with a folder and question mark over it. The folder and question mark are blinking then a couple minutes later the screen turns black. Help please!

Kfrost5792,
if your MacBook Pro didn’t originally come with grey installation discs in the box, then you can substitute “booting from Recovery mode” for “booting from your grey Mac OS X Install disc”, and from the OS X Utilities menu that appears on the desktop in Recovery mode, you can select Disk Utility there to erase your internal disk, which will allow you to perform an OS X Internet Recovery the next time that your MacBook Pro is powered up.

I have an iMac, purchased in 2007. When I turn it on I am getting a grey screen with a flashing question mark

Anyone know what I need to do

A flashing question mark indicates the startup volume cannot be found. Follow the link above for troubleshooting, however be prepared for a failed internal hard drive. If I am correct you will need to take it into an Apple Store or AASP to have the HD replaced.

My MacBookPro has a white screen with a grey file folder in the center of the screen with a white question mark blinking in it. What does this mean? And how can I get my computer back up and running normal?

My MacBookPro has a white screen with a grey file folder in the center of the screen with a white question mark blinking in it. What does this mean? And how can I get my computer back up and running normal?

Start up in Safe Mode.
http://support.apple.com/kb/PH14204?viewlocale=en_US
Repair Disk.
http://support.apple.com/kb/PH5836
Reset PRAM.
http://support.apple.com/kb/PH14222

I have a PowerMac G4 running ProTools that no longer boots up. All I get is a file folder on the screen with a flashing question mark in it. Ran the Utility disk and all systems passed. Any ideas?

I have a PowerMac G4 running ProTools that no longer boots up. All I get is a file folder on the screen with a flashing question mark in it. Ran the Utility disk and all systems passed. Any ideas?

You need to use the computer's install disks to repair the hard drive or install a new OS.
(58033)

Start-up Grey Screen Shows Apple Sign, Prohibited Sign (Mostly), Folder w/Question Mark

Ok, I need help!
When I start my mac up it automatically goes to a grey screen and shows a rapidly flashing apple sign, prohibited sign, and every couple of seconds a folder sign with a question mark.
I just deleted alot of stuff off of my computer and I think I probably deleted something that I shouldn't have, which is probably causing this problem.
I have the operating system of the snow leopard X, but I dont have any type of utility discs to the mac to reinstall the program if thats what I even need to do? I am not sure?
I have checked the drive already and it shows that I have one. Machintosh with an arrow sign point up. When you click the sign it goes back to the grey screen again.
And I did the command, option, p, and r thing to reset the pram and nvram, and again it just takes me to the grey screen again.
I dont know what to do...please help me. I just need the computer to work again. I dont really care about any of the files on the computer!

Thsi usually means it can't start from the volume, You will need the install disk to try to run the disk utilities to repair the disk if possible, or reinstall the OSX.
If you do not have the install disks(s) that came with the machine you may be able to get them from Apple for a small fee.Try calling Customer Support
800-767-2275
It may also have a hardware failure.
You can bring in to the Apple store and they will diagnose it for free and give your options.

Dreaded Gray screen with Folder and Question Mark (EFI Boot poofs away)

Hey--
I've had trouble with my Imac that I purchasd in 2005 for a year and a half or so. I had a gray screen about a year and a half ago, went on vacation for a week, came back and it booted just fine. Another time it went down, I did a safe boot and it came back. I've tried Command-Option P+R before with some success. I had a boot camp partitioned windows xp drive on there also (I don't know if this matters, but wanted to mention that). I've also tried putting the installation disk in there with no luck (thinking it would find the software on it)
I put it away because I moved and dragged it out of storage to see if a miracle might have occured since the last time I tried 5 months ago. Well, same thing--gray screen with a flashing folder with question mark. I read in the discussions to hold the option key down to select a book device. I tried this and got an EFI Boot icon with a mouse pointer, but when I go to select it it "poofs" away (literally, the icon POOFS away) before I can select it with the mouse pointer icon.
Has anyone seen anything like this or have any suggestions? I guess I'm at my wits end and am ready to haul it down to the Apple store to get the prognosis (I'm sure it will not be good--probably shot hard drive or something). I'm hoping this can be salvaged without much cost.
Thanks so much for any advice or input you might have.
Chris

How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.
If yours is an Intel model, then I recommend getting Snow Leopard to upgrade OS X, but I would recommend first erasing the drive before installing Snow Leopard.
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

Anyone help mac book screen White with a question Mark in the middle of the screen .matthew

Can anyone help my mac book screen has gone White with a question Mark in the middle of the screen .Matthew

Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.

HELP! Gray Screen & File Folder with Question Mark!

Hello!
If anyone can offer suggestions or if you've dealt with this before I would love feedback so that we can fix this problem!
I recently converted my husband from a PC user to a Mac user (it was a happy day). A little over 1 month ago we bought a brand new 20" iMac and since then everything has gone quite smoothly, he's even said how happy he is with the switch!
Then yesterday morning as I lay sleeping in the other room a noise similar to dial up internet woke me. I went into the office to find the internet up on the screen of our iMac, Firefox wouldn't shut down so I tried force quitting, but that too did not work. Finally I pushed the power button, and went back to bed.
A few hours later as I went to check my email I powered on the iMac and got a gray screen. Nervous, I turned if off, and then back on in safe mode. I still got a gray screen but now with a file folder with a question mark inside flashing at me. Thankfully we're within the 1yr. warrenty so we took it back and they're diagnosing the problem....but I'm worried about the outcome.
Has anyone else had this problem? What was the result? What caused it? We save most everything onto external hard drives (thankfully!) so it's not as if the machine was being overloaded. It kept making that weird dial up noise too... kind of a bleeb, fans running, trying to work noise. Obviously my husband isn't so thrilled with Macs now. Any help would be greatly appreciated!! Thanks!

Welcome to Discussions - you have an intel iMac, and this is the PPC G5 forum, but even so, I would first advise you to buy Apple Care before then first year of ownership is up.
Then, I would remind you that all electronics will fail at some point, but the exact point is unknown and sometimes is much sooner than it should be. It would be interesting to hear from you what the exact failure was, there do not seem to be many reports of intel power supply failures, that seems to have been fixed since the era of the G5s.
The flashing question mark is usually a sign that the hard drive has failed and drives can fail at any point, yours may simply have some bad sectors; it could also be the logic board and again, they fail, but usually not within the first three years. Your machine may have been defective to begin with, it certainly doesn't sound as if you have been abusing it, so do please let us know what the ultimate diagnosis was.

I have a installed the free upgrade to yosemite but cannot get my computer to open. Just get a grey screen, not a sign in screen. How do I get it to start up?

I installed Yosemite on my Mac and after over 2 hours, the computer went to reboot. A grey screen appeared and that was all that happened. I couldn't move the cursor to close out. I could not force quit. I had to turn off the computer with the button. Upon turning the computer on again, the apple icon showed up with a progress bar under it. The progress bar proceeded to move until about 1/3 of the way across and then a lank grey screen appeared again The arrow cursor appears, but no screen sign in or anything else will appear. Again, to turn the computer off, I have to hit the button on the back of the computer and then I return to the loop again Help!

Do you have your Mac backed up?
If not, you should use Time Machine to back up your Mac to an external hard drive just "in case".
But if all you did was change your existing ID, then deleting the Calendar infomation from the Mac when you sign out should not be an issue. Since it is the same Apple ID, it is the same iCloud account (just with a different name), so your Contacts, Calendars, etc. are stored in iCloud. When you sign back in, you will have the option to sync Contacts, Calendars, Notes, etc. with iCloud - it should already be checked. Just sign back in, and your iCloud info will re-download to your Mac.
I just tried this, and all of my stuff showed up when I signed back in. Notes took a couple of seconds to load once I opened them, but they are all there.
Note: If you are signing on with a brand new Apple ID, then nothing will be downloaded because it will be an entirely different iCloud account. But if it is the same Apple/iCloud/iTunes ID with just a new email, then it will all be restored.
Cheers,
GB

Gray screen, flashing folder with question mark

My macbook pro was working normal in the afternoon... I closed the computer lid and returned a couple hours later to a gray screen & flashing folder with a question mark. When I hold the option key down at startup I only get an internet recovery mode. I plugged in my airport time capsule and was able to boot from it. I used disc utility check and everything checked out ok. I used my ESET NOD32 Antivirus and it checked out ok. Finally, I went to start up disc and restarted my computer from the Mac HD. This also worked without problem. Afterwards I disconnected my airport capsule and restarted the computer as a final test. Unfortunately I am back to the flashing folder with a question mark. What do I do?

See:
A flashing question mark or globe appears when you start your Mac - Apple Support
Seems like your disk is failling.

TS1440 iMac freezes, no choice but to hard shutdown, turn back on, white screen with folder and question mark appears

Hi,
so my iMac (it's not the most recent iMac if it makes any difference, and I'm running mountain lion 10.8.3) often freezes and I do a hard shutdown as I cannot force quit the applications or click on the apple in the top left to shut it down. When I come to turn it back on, I'm greeted with a white screen, in the middle of which is the dreaded folder with the flashing question mark in it. I've noticed that just before a freeze occurs, it starts running slowly and if I try going onto Facebook for example, it says that it cannot connect to facebook.com despite the internet connection being fine as I can browse things on Google. I have also noticed that before a freeze, in Finder, in All My Files, no files show. I went through this http://support.apple.com/kb/TS1440 and the problem still persists. Sometimes it does load fine if I shut it down again but when I eventually open up safari, if I had been on youtube for example, it will reload the page from a few videos before and not the one I was on when it actually froze.
Any help would be hugely appreciated,
Thanks
Side note: When it says I must choose a community in order to post this, it only gives me a choice of 3 which are Mac OS X v10.4 Tiger, v10.5 Leopard, v10.6 Snow leopard, so apologies if this is posted in the wrong place - is there any way to get it moved to the correct place?

Yes,easy fix but difficult to buy,think you can get them from the states (off the top of my head about £15).When you go to the apple store,tell yhem what you suspect and they will test if it is the cable or if its the hard drive,dosn't take that long and it's free.If you know what to do you can take the back off and with strong magnifying glass you might be able to see the fray look at the bend of the cable.

Grey screen"no entry sign/question mark

Similar Messages

Maybe you are looking for