Grey screen of death when copy and paste in InDesign

Hi,
So I see a lot of people here are dealing with the Grey Screen Of Death (GSOD) problem on Adobe Content Viewer. I'm on a MacBook Pro i7, and designing in InDesign 5.5.
What seems to be happening is when I delete buttons from one file, and copy paste the buttons from another file, and then try to view the content on my computer using Adobe Content Viewer, then I get the GSOD.
I am not getting the GSOD when I update other files - it just seems to be happening when I copy/paste buttons from other files. How do I fix this? I need to be able to preview the content and look for errors before I send it to the client.
Thanks,
Jess
UPDATE: I think it has something to do with dragging pages from other files into InDesign... could use some help from Adobe!

Thanks for your reply. I talked to the Apple Support again and they told me the server edition could only be used on that OS and if I wanted to use it as something else I could chose not to use the server applications, or buy a regular Mac mini. And that was all they said. Interesting since it was one of their sales persons who told me I could install Snow Leopard.
Anyway, I got hold of a client disc and it all worked like a charm.

Similar Messages

Premiere Pro CC(2014) crashing when copying and pasting clips

Has anyone found Premiere to hang when copy and pasting clips from one sequence to another, or even within the same sequence.
Sometimes, it hangs then comes back to life. Other time I just have to force quit.
Thanks

I don't recall reports of such a problem. We'll need more info to attempt to troubleshoot the issue. Start with the prompts on this page: FAQ: What information should I provide when asking a question on this forum? Especially the details on your computer.
Also, please report the following:
the types of content in your sequence, particularly in segments you're pasting. The source(s) of the content, the codec(s), the duration of copied segments?
where the content is stored?
whether either sequence was imported from a third-party program via XML or the like?
the sequence settings of both sequences?
what effects & transitions are in use, particularly in the segments you're pasting?
what is resource usage before and during the copy/paste operation? Is a CPU getting pegged? Does memory usage spike precipitously?

The control click and external mouse right click no longer works when copying and pasting album art within itunes. Ex. Hit get info for one song to paste to the rest, copying the artwork wont work when it used to.

The control click and external mouse right click no longer works when copying and pasting album art within itunes. Ex. Hit get info for one song to paste to the rest, copying the artwork wont work when it used to.

Hello there, Teworsham90.
The following Knowledge Base article reviews the process of adding artwork to content in your iTunes Library:
iTunes: How to add artwork to songs and videos in your library
http://support.apple.com/kb/HT1409
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

Why are my colors changing when copy and paste a graphic from docA to docB both in illustrator?

Both documents in Illustrator CC are RGB and I'm trying to copy a logo onto a template, but the color of the logo completely changes when I copy and paste it into the template. The logo has three different pinks and they turn red when pasted. There is no graphic styling and the logo is all gradient.

What is weird is that we get a lot of logos from the same company and we put it on shirt templates so they can see size wise on how it would look on shirts. It's happened with other logos, but very slightly. I asked my co-worker who sends me the logos what version she uses and she also uses CC but does not know what version the other company uses. To them, it doesn't matter if the logo colors get altered, they have the PMS colors to work off of for screen printing. I just want to make sure that if another company sends us logos with PMS colors, we will know how to fix it.

Firefox 27.0.1 no longer highlights text with a dark background when copy and pasting. IT emboldens it, but is hard to see. It will paste??

When I try to copy and paste it no longer highlights section I am trying to highlight with mouse. I did finally see it emboldens the text (just barely - not easy to see). Sometimes, when I paste into a search panel (for instance) then the section I "highlighted" does have a grey background and it pastes into the panel. Does not work every time, but is only showing up after I click in search window.
This has only shown up the last few days. I was updated right after 27.0.1 came out.
I will mention I have seen an unusual view of the browser's menu area turning dark (if I hovered over area the menus showed up?) This h append 4-5 times and went away?
Vista Home Premium

You're welcome

Is it possible to keep the outline auto formatting from Pages when copying and pasting that outline to the Presenter Notes on Keynote?

I have been using my iPad for my notes, but I want to start using it as a remote for my macbook. When I copy and paste the notes into the Presenter Notes section of Keynote on the macbook, it unformatted. Any bullet point formatting that I do on my macbook is not showing on my iPad's Remote view Presenter Notes. Is there a way to create consistency here that does not involved formatting each one separately?

Use Drag and Drop
Have both applications open side by side
select the text in Pages
with the mouse drag the text from pages into presenter Notes pane in Keynote

How to NOT retain formatting when copying and pasting text

Captivate 7 keeps the formatting from my text sources when I paste into a Text Caption which is not what I need. Anything I could find in the forums where questions relating to "keeping" the source formatting. I don't want this, I want Captivate to keep its text formatting when I paste text into a text caption. I even did a test creating a new project and using one of the Cap 7 themes. If I paste text in the default capture caption style object, it retains the formatting of the copied text source. I have been working with Captivate 7 since a few months now and, until this morning, when I copied and pasted text from another source into my Captivate Text Caption, it retained the format of my Captivate Text Caption object. This is exactly what I need. How can I get this behavior back?
I appreciate any help. Thank you.

Hi there
Well, first I would report it as undesired behavior and possibly ask for an enhancement that allows us to right-click and paste without formatting. Do this using the link below:
http://www.adobe.com/go/wish
For now, you have a couple of options.
1. Perform a side trip. Open a text editor such as Windows Notepad or Apple Textpad and paste, then copy back to the clipboard. Then paste the text into the caption. (When pasting into the text editor, formatting is stripped)
2. On Windows machines, you can usually find a clipboard utility that allows you to paste as pure text. In fact, one such application is called PureText.
PureText Home Page (Note that I have no affiliation with them and nothing to gain if you choose to use the product. Just wanted to make you aware of it.)
Cheers... Rick

Time stretching when copying and pasting between projects

I have had 18 separate instrument tracks of a live gig recorded in pro tools, so I simply imported the audio files into logic. I am also using the audio from a video camera to capture the reverb of the hall. The problem is that the audio files are 3 hours long and I would like to mix each song separately. To do this I would like to have a project for each song.
So I have cut the files up into their respective songs, the problem comes when I try and copy the tracks into a new project. The audio files get stretched making the tuning and tempo lower. I have tried copying and pasting as well as dragging the files over to the new project one at a time. I have also checked that the sample rates are the same, which they are.
Does anyone know why logic would be doing this? Are there any fixes you can recommend?
Thanks,
Dave

The sample rates of the files may be the same, while those of the projects may not.
Really, if it's slower and lower, by just about a semitone, then you're definitely playing a 48kHz file in a 44.1kHz project.
Christian

My iMac running 10.7.5 crashes when copy and paste large amounts of information like a picture.

My iMac running 10.7.5 crashes when I store a large amount of data like copy and paste a picture. It also has started being painfully slow to open the first page in Safari. Here's is some information a program gathered on my computer.   -Thanks!
Problem description:
iMac 10.7.5. Crashes when copy & paste large amounts and slow to first open first web page then back to normal speed
EtreCheck version: 2.1.8 (121)
Report generated April 13, 2015 3:05:27 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    iMac (27-inch, Late 2009) (Technical Specifications)
    iMac - model: iMac10,1
    1 3.33 GHz Intel Core 2 Duo CPU: 2-core
    8 GB RAM
        BANK 0/DIMM0
            2 GB DDR3 1067 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1067 MHz ok
        BANK 0/DIMM1
            2 GB DDR3 1067 MHz ok
        BANK 1/DIMM1
            2 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: Unknown
Video Information: ℹ️
    ATI Radeon HD 4670 - VRAM: 256 MB
        iMac 2560 x 1440
System Software: ℹ️
    Mac OS X 10.7.5 (11G63) - Time since boot: 14 days 7:47:18
Disk Information: ℹ️
    ST31000528AS disk0 : (1 TB)
        disk0s1 (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 999.35 GB (777.11 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    OPTIARC DVD RW AD-5680H
USB Information: ℹ️
    Sunplus Innovation Technology. USB to Serial-ATA bridge 1 TB
        disk2s1 (disk2s1) <not mounted> : 210 MB
        Time Machine Backups (disk2s2) /Volumes/Time Machine Backups : 999.86 GB (143.50 GB free)
    Apple Inc. Built-in iSight
    Apple Internal Memory Card Reader
    Apple Computer, Inc. IR Receiver
    HP Deskjet 9800
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
Kernel Extensions: ℹ️
        /Library/Extensions
    [loaded]    org.virtualbox.kext.VBoxDrv (4.2.18) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxNetAdp (4.2.18) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxNetFlt (4.2.18) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxUSB (4.2.18) [Click for support]
        /Library/Parallels/Parallels Service.app
    [loaded]    com.parallels.kext.prl_hid_hook (7.0 15107.796624) [Click for support]
    [loaded]    com.parallels.kext.prl_hypervisor (7.0 15107.796624) [Click for support]
    [loaded]    com.parallels.kext.prl_netbridge (7.0 15107.796624) [Click for support]
    [loaded]    com.parallels.kext.prl_vnic (7.0 15107.796624) [Click for support]
        /System/Library/Extensions
    [loaded]    com.parallels.kext.prl_usb_connect (7.0 15107.796624) [Click for support]
Startup Items: ℹ️
    HP IO: Path: /Library/StartupItems/HP IO
    ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter
    VirtualBox: Path: /Library/StartupItems/VirtualBox
    Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
    [running]    com.hp.devicemonitor.plist [Click for support]
    [loaded]    com.hp.help.tocgenerator.plist [Click for support]
    [loaded]    com.parallels.desktop.launch.plist [Click for support]
    [loaded]    com.parallels.DesktopControlAgent.plist [Click for support]
    [running]    com.parallels.vm.prl_pcproxy.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.hikvision.iVMS-4200.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [running]    com.parallels.desktop.launchdaemon.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [running]    com.akamai.single-user-client.plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    UNKNOWN (missing value)
    GrowlHelperApp    Application (/Users/[redacted]/Library/PreferencePanes/Growl.prefPane/Contents/Resources/Gr owlHelperApp.app)
    Microsoft AU Daemon    Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
    Air Mouse Server    UNKNOWN (missing value)
    CrossOver CD Helper    UNKNOWN (missing value)
    Pages    UNKNOWN (missing value)
    Dropbox    Application (/Applications/Dropbox.app)
    Wondershare Helper Compact    Application (/Users/[redacted]/Library/Application Support/Helper/Wondershare Helper Compact.app)
    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    HP Scheduler    Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
Internet Plug-ins: ℹ️
    JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.1
    AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
    Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
    AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
    SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    Google Earth Web Plug-in: Version: 6.0 [Click for support]
    Silverlight: Version: 4.0.60531.0 [Click for support]
    iPhotoPhotocast: Version: 7.0
Safari Extensions: ℹ️
    1-ClickWeather
    Reload Button
3rd Party Preference Panes: ℹ️
    Akamai NetSession Preferences [Click for support]
    Flash Player [Click for support]
    Growl [Click for support]
    MacFUSE [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
         2%    WindowServer
         1%    prl_disp_service
         0%    fontd
         0%    AdobeReader
         0%    ODSAgent
Top Processes by Memory: ℹ️
    120 MB    mds
    112 MB    AdobeReader
    94 MB    WindowServer
    94 MB    Finder
    69 MB    loginwindow
Virtual Memory Information: ℹ️
    5.44 GB    Free RAM
    1.78 GB    Active RAM
    464 MB    Inactive RAM
    901 MB    Wired RAM
    1.64 GB    Page-ins
    0 B    Page-outs

I believe that insufficient RAM may be the source of some of your problems. If you have a RAM of somewhere 4 to 8GB, you will experience smoother computing. 3GB doesn't seem right, so you might want to learn more by going to this site:
http://www.crucial.com/store/drammemory.aspx
I don't know what know what's happening with your optical drive, but it seems you use your drive quite a bit. In that case, look into a lens cleaner for your machine. It's inexpensive, works quite well.
I hope you'll post here with your results!

Preserving styles when copying and pasting?

Howdy folks...still running CS3 on my system here...but just wanted to know what your take was...
In the magazine I work for, we've previously been generating PDFs for press one at a time (ie: take a 4 page InDesign file and generate 4 1-page PDFs), but we now have the system of just exporting entire files in bulk (4 page document, 1 4-page PDF). Since some of these articles are broken up by full page ads, I've also been inserting the ads into the pages.
Most of the time, the client sends us press ready PDFs, but occasionally they send us entire layouts with text that is not outlined. The problem is that is if I'm copying and pasting an entire layout from one document to another, there will be a conflict with styles, causing text to change.
Apart from converting all the fonts to outlines, is there a way to preserve the original styles on the document that I'm inserting?

Thanks...I tried placing the InDesign file and it seemed to work at first, but it introduced a whole load of potential problems when output to hi-res PDF such as slicing up rasterized images and rearranging them (there was transparency involved), but in the end, the safest option will have to be to output the indesign file to high-res PDF first.
But I still have the concern of doing the whole copy-of-a-copy thing (ie: the more steps you add to the workflow, the greater the loss of quality), which is why I was hoping leave working files as untouched as possible before output. Is this something I should look out for?
-V

Swatch palette becomes full of unused colors when copy and paste from one document to another!!

sometimes (i haven't found a pattern yet of when) when i copy and paste an object that is solid black (for example) into another Illustrator document, a bunch of unused swatches copy into the swatch palette for no reason! lots of "default global colors" and PMS swatches. i then have to 'select all unused' and delete them all to clean out the palette (which always seems to stall while thinking when selecting or deleting them). often times i get the global swatch warning (always 2x, not just once) before placing an object and before the whole swatch palette fills up with unused colors.
this has only happened recently in the last few months and i have been using Illustrator for years so i'm not sure what's stemming this. a new update? has anyone else noticed this problem and know a solution? is there a preference checked somewhere that i don't know about?
guess i should mention i'm on CS3 Illustrator running MAC OS 10.5.6
thanks,
kim

I've had this problem before as well and it has to do with a currupt file that your coppying from. It's too complicated to explain here so here is my fix for it.
I take the file and save it down or up in CS1. Open infected file in CS1. Create a new file in CS1 the same size as the one you've opened. Select all and drag and drop into the new empty file. Don't copy paste, it must be dragged into the file. You can then delete all global colours and save your file. The curruption will be gone. There's a way to check suspect files to see if they have the deleted global colours present. Open your suspect file in a text editor like simple text, scroll down a little way and if you see a bunch of lines of code mentioning "deleted global colours" then you know it's infected and has to be fixed.
Hope this helps
Here is another idea from a bit of research I just did. Don't know if this works or not but you might want to give it a try and it explains the issue in more detail
http://adobe.groupbrowser.com/t177412.html

Losing Layer Information and Names when Copying and Pasting

I have an illustrator CS4 file that has a character created on a single layer. Within that layer are many sub-layers, all with specific naming conventions. For instance, there is a layer titled head, and within head are eyes nose mouth etc. When I copy, and paste it into another document all my layer information is destroyed. Any ideas?

In the target document, check "Paste remembers layers" in the layers panel.

Link not displaying when copy and paste

When I copy and paste a url link into an email being composed on Firefox, it doesn't turn it blue and into a clickable link.
It works with IE or Word but not Firefox or Chrome.

This sounds like a problem with your email client. Which email client are you using? Many popular clients, such as Gmail, require you to select the link that you pasted, and push a button that looks like a chain. I believe Gmail will automatically "linkify" it when you send it, even if you didn't push the button.

Problem translating click/highlight boxes when copy and pasting slides from another project

I'm baffled by this problem as it doesn't seem to make sense. I opened up a new project to record a simulation in and when I was done, I copy and pasted all the slides into the appropriate section in my "Master Project" if you will. After the paste, I noticed that all the clickboxes and highlight boxes I had taken the time to carefully resize were all out of wack in terms of position. Here's the kicker, I opened up a blank project and copy/pasted the same slides...this time the click and highlight boxes were in the correct position. Any ideas?
Thanks in advance,
Neel

Oh, 'in terms of position'... I see...
Is the one project larger than the other? For example, the original perhaps at 800x600 and the new at 850x650?
Positioning may then be off relatively....
Pick a couple sample elements and note their x/y positions from the Properties panel in the first project (under 'Transform' in CP 5.5).
After pasting into the new, note those same x/y positions.
Is there a noticable factor?
If this is the issue, be sure the sizes are the same, do the paste, then expand the project later (and maybe everything will retain its anchors?)
I've not seen this occur in newer versions of CP.
You could try checking the 'Constrain Proportions' option in the properties of the original, just in case that helps 'constrain the position' too...total guess...

My Macbook Pro got the grey screen of death (kernel panic) and now it won't even turn on

Hey.
Well my macbook pro just got the grey screen of death and upon doing some research I unerstan that it's a kernel panic. However my issue is that my laptop won't reboot, at all. Whenever I try to press the power buttons, the external buttons will light up and the you can hear it running (barely, very low) but nothing else happens. My screen doesnt turn on and no noise comes from the computer to indicate it turning on. However if I hold the power button again it'll act as if shutting down (the noise). I've tried to look online but I havent seen any soluctions for my specific issue.
Also note: I recently got it sent in for repairs and it was sent to apple, I was told they replaced both fans and the motherboard, however I'm not sure if that would affect it.
Anyways, my mac is the world to me and I would hate to have to lose it, anyone have any solutions?

steambeam wrote:
Hey.
Well my macbook pro just got the grey screen of death and upon doing some research I unerstan that it's a kernel panic. However my issue is that my laptop won't reboot, at all. Whenever I try to press the power buttons, the external buttons will light up and the you can hear it running (barely, very low) but nothing else happens. My screen doesnt turn on and no noise comes from the computer to indicate it turning on. However if I hold the power button again it'll act as if shutting down (the noise). I've tried to look online but I havent seen any soluctions for my specific issue.
Also note: I recently got it sent in for repairs and it was sent to apple, I was told they replaced both fans and the motherboard, however I'm not sure if that would affect it.
Anyways, my mac is the world to me and I would hate to have to lose it, anyone have any solutions?
Call AppleCare. Apple has a 90 day warranty on all repairs. Let them deal w/it.

Grey screen of death when copy and paste in InDesign

Similar Messages

Maybe you are looking for