Grey screen playing ITunedownloaded TV shows after upgrading to Windows 7

Since upgrading to Windows 7 I can't play TV Shows that I have previously purchased from ITunes as well as the ones I downloaded after upgrading the system. I have installed current version of Quicktime and the right ITunes for 64 bit
I also have a 32 bit computer - upgraded that too and it plays the shows. My 64 bit computer does not play the shows- I get a grey screen, no sound and the progress indicator moves.
When in ITunes I do get a constant popup asking for authorisation. After I have authorised another pop up says- you are already authorised on this machine!! I don't know whether this is related or not.

Here is a copy of my reply to this problem in another post.
This may be of no help but here goes. I am not a real computer person. Anyway I had the same problem and also lost the digital part of my tuner when I downloaded the W7 mediasmart live TV. After a lot of attempts to fix stuff I uninstalled Mediasmart live TV. It worked. Next I downloaded the W7 live TV. Installed but could not find it. Desperate I restored the Vista version from the partition. Could not find that either. Next I did a search (start menu) for mediasmart live tv. One thing was found which I clicked on. It appears another install took place.
Now Live TV works and I get full screen. Also my tuner went back to analog antenna/cable and digital antenna/cable (QAM). I really have no explaination for this but I'm back with W7. Can't find a version number but it's 71 mb in size at
c:\program files (x86)\Hewlett-Packard\media\live tv"
Dumb luck
So that's what happened. I think the uninstall had something to do with solving the problem. Why I could not find the W7 download is beyond me. I was at a point where I didn't think I could make it worse so I thought I'd try anything. No TV problems with Windows Media Center during any of this.

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