Grey Screen Restart Crash
Hello,
I had a quick look through other posts and saw lots of grey screen bugs, but nothing quite matching mine, so sorry if this has been asked before...
My 2010 Macbook Air has recently - in the last couple of months or so - started randomly crashing while typing, or browsing the internet. Everything suddenly stops, including any music playing, and the Mac responds to no keyboard inputs. Then the whole screen turns grey for 5-10 seconds, and then everything reloads as if I've just booted it up, losing any work in the progress.
It does this around once or twice a week, but I think it may be becoming more common. Any ideas?
Thanks,
Alan
Yes. OS X Lion: About Lion Recovery
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Grey screen restart in several different languages
My ibook G4 (2005/6) greys out. My friend's computer did the same thing and replaced the airport card and sorted the problem. My apple dealer told me it was logic board? My airport card isn't easily found as the puter is older.
what do I do.Hi wickovski, and a warm welcome to the forums!
Grey screen restart in several different languages
That is a Kernal Panic, your dealer may be right. See if it does it trying below.
Could be many things, but it's best to start with these two steps, which may fix it also...
"Try Disk Utility
1. Insert the Tiger Mac OS X Install disc , then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, *you must select your language first.)*
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
Then Safe Boot , (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it finishes.
Safe Boot... holding Shift key down at bootup. Safe Boot is a special way to start Mac OS X 10.2 or later when troubleshooting.
http://docs.info.apple.com/article.html?artnum=107392
Have you booted off the Install Disk by holding the *d key* down at boot-up, (not the c key), and run the extended Apple HW Test? Some Install disks require holding the Option key at bootup to select the AHT. Some Macs came with separate AHT CDs.
Here's the list and downloads for AHT...
http://www.info.apple.com/support/aht.html -
MacBook Pro Presents a Grey Screen & Restarts Over and Over
I just got my new 2.7Ghz i7 last tuesday and even after the first time I turned it on and completed updates, restarted, and I was just running safari and itunes, randomly a grey screen came up saying that I needed to restart the computer. I thought it was a one time deal, but then it happened on thursday. Now, today I was working on assignment on pages, with safari running as well, and then the same screen came up and I lost everything. And then it did it 2 more times within the span of 10 minutes, those times not even having anything running. It's been fine for the rest of today, other than having to restart my assignment since I hadn't saved it yet, but the things is I had my previous macbook pro 13" that I purchased in october 2010 and that never happened once. Now, I've had this one for a week and it's happened 7 times. What do you recommend? If I bought it online, can I bring it to a store to exchange it.
Hi clifton, and welcome to apple DIscussions.
I would bring it to an Apple Store asap and if it's not something simple, I'd ask for an exchange. -
Since attempting to install the new 10.4.8 patch, my computer will no longer start up. I get a grey screen with the message to restart in like 5 languages.
I've done that a few times. Then whipped out the OSX disk and used disk utility, repaired permissions. (Not sure if it matters much but with a small amount of bar left it hangs there for a LONG while before it finishes. I've even run it a few times, it always does this, and doesn't claim to find any more errors.)
I then try Repair Disk and I get this error,
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Volume check failed.
Error:The underlying task reported failure on exit"
It still doesn't run if I restart either. The same grey window.
I've also tried an archive and install so that I didn't lose anything important but doing that just gives me an error that says there were errors installing the software, please try installing again.
Anyone have any clue if this is at all fixable, or am I basically screwed and need to format/install. There is some important information on my computer that I need badly (yeah, yeah, backup, I know...).I get a grey screen with the message to restart in like 5 languages.
This indicates what is called a kernel panic.
Why Apple doesn't recommend this as a warning message or at least an FYI but you should check the hard drive for any directory errors with Disk First Aid repair via Disk Utility when booted from the Tiger install disc #1 that shipped with the Mac or with the Tiger retail install package if an older Mac that shipped with an earlier OS X version installed which now running Tiger that was installed via the Tiger retail install package before installing a major OS update such as 10.4.8.
More than likely, this was an underlying/unnoticed hard drive directory problem that was brought to the surface by installing the 10.4.8 update.
If there is a hard drive directory problem that Disk First Aid repair cannot successfully repair after running repair several times, the problem is substantial and you have two options which does not include re-installing via an Archive & Install.
Purchase a more substantial disk repair utility such as Disk Warrior (with no guarantees but DW has been known to work miracles when other options have failed) or reformat the hard drive with your Tiger install package and re-install the OS and all included software along with re-installing all 3rd party software.
And as you indicated, one of the reasons why maintaining a backup is so important. If you have access to another Mac, you can try connecting this Mac to the other Mac via Firewire Target Disk mode in an attempt to recover the important information before reformatting the hard drive.
For future reference before installing a major OS update such as 10.4.8, check this link.
http://www.thexlab.com/faqs/installswupdates.html -
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I have an iMac which was upgraded to Lion some time ago.
Due to user error, I have the grey screen of death.
Am I able to reboot from my Snow Leopard install disk? Lion install was done from a download, and I don't have a startup disk for it.Which model iMac do you have? If you have one of the latest models, or you have one of the Mid 2010 models and you installed the recent iMac EFI Update 1.8 that enables the Lion Recovery from an internet connection then you just need to hold down the command-r keys when you power up the system. For more information on your options see:
http://support.apple.com/kb/HT4718
http://www.apple.com/macosx/recovery/ -
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I have carefully followed steps to format the new SSD drive using Mac OS Journaled with a single GUID Partition.
I have tried two types of instal:
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The instal goes though initialisation, then the timed instal screen stage (which it completes), then it reboots to a grey screen (completely blank). It sits there for a few mins and eventually I hear the disks starting up and it boots straight into Mavericks.
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Any help gratefully received.
ThanksHi - I am trying to instal a fresh copy of Yosemite onto a new SSD in my Mac Pro 2009 and cannot get it to complete the installation. I am currently running Mavericks 10.9.4 from the stock HDD.
I have carefully followed steps to format the new SSD drive using Mac OS Journaled with a single GUID Partition.
I have tried two types of instal:
1. From a Bootable USB stick - created by Disk Maker X
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2. Via the Yosemite installer straight from Mavericks. It lets you choose a destination drive, so I select the SSD, it does it's thing but after the first reboot just goes right back to the very first installation screen....
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Reloading everything back onto laptop after a disc erase due to grey screen - steps
1) I have had grey screen problem & have done start jo sox re install. Now I want to reload all my files from time capsule back onto my 17inch pro.
What are the steps
The mac17 has had full backup just before it stopped. Last piece of software loaded was a flash player update for YouTube videos .
But worked ok after that . But had an coloured spinning wheel later when tried to close program's. then after a power restart could only get a grey screen. Tried disc repair & got messages to say invalid record count & invalid node structure . Worker my way through recommended grey screen restarts & now doing re install of OS X
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I want to reload all my files onto this from time capsule. Link both via iCloud .sabeque wrote:
4) make a new time machine backup with the fresh os and no data
This step is superfluous.
If reinstalling the OSX will allow you to make a Time Machine backup, do so.
Remember that the first thing you must do with a new HDD is to format it in Disk Utility>Erase to Mac OS Extended (Journaled). Only then can you install the OSX and the data from Time Machine.
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http://osxdaily.com/2014/10/17/os-x-yosemite-installation-stuck/
also use the Command-L to view logs during installation -
My computer crashed this morning. Tried to restart and get nothing but grey screen. Have tried soft boot, reseting PRAM. Tried my original disc and now that is stuck in the drive. Nothing but grey screen appears.
On the bottom of the MBP is the serial number. Enter it here and post back the model/year information.
https://selfsolve.apple.com/agreementWarrantyDynamic.do
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http://support.apple.com/en-us/HT201295
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Mac book air crashed, when restarted it gets stuck on grey screen
I was using my MacBook Air (mountain lion osx) this afternoon as normal when the screen froze on me as if the computer had crashed. After a minute or two I decided to restart it by holding down the power button. The air turned off and back on, and got the the grey screen with the apple symbol as if it was re-booting but has been stuck there ever since?.
Any idea what's happened and how to resolve please.
Thanks in advance.Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 8
This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery is separate from the main battery of a portable. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. If you can't get to an Apple Store, go to another authorized service provider. -
Macbook Pro mid 2009 13 inch suddenly freezes and grey screen appears stating press key to restart
Macbook Pro mid 2009 13 inch suddenly freezes and grey screen appears stating press key to restart. Here is my recent crash report. Please help me.
Anonymous UUID:
714EBD8C-083D-E200-A9BD-6F925A8F8F14
Thu May 29 22:30:04 2014
panic(cpu 0 caller 0xffffff80026dbf5e): Kernel trap at 0xffffff80026d1197, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffef8022f973c8, CR3: 0x0000000089778000, CR4: 0x0000000000000660
RAX: 0x000000000000001c, RBX: 0x00000000e00002c2, RCX: 0xffffff8002abb7d4, RDX: 0xffffef8022f973c0
RSP: 0xffffff800d2cb6a0, RBP: 0xffffff800d2cb6a0, RSI: 0x0000000000000001, RDI: 0xffffef8022f973c0
R8: 0x0000000000000001, R9: 0x0000000000000001, R10: 0xffffff8014ea65e8, R11: 0xffffff809b3160f0
R12: 0xffffef8022f973c0, R13: 0x0000000000000001, R14: 0xffffff800d2cb6ec, R15: 0x0000000000000001
RFL: 0x0000000000010202, RIP: 0xffffff80026d1197, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffef8022f973c8, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff800d2cb330 : 0xffffff8002622fa9
0xffffff800d2cb3b0 : 0xffffff80026dbf5e
0xffffff800d2cb580 : 0xffffff80026f3456
0xffffff800d2cb5a0 : 0xffffff80026d1197
0xffffff800d2cb6a0 : 0xffffff80026afd0e
0xffffff800d2cb6d0 : 0xffffff8002abb751
0xffffff800d2cb710 : 0xffffff8002abb54f
0xffffff800d2cb760 : 0xffffff7f8413fd2f
0xffffff800d2cb7a0 : 0xffffff7f84188b21
0xffffff800d2cb7e0 : 0xffffff7f841708d2
0xffffff800d2cb850 : 0xffffff7f84170fc8
0xffffff800d2cb890 : 0xffffff7f8413dfea
0xffffff800d2cba10 : 0xffffff7f8416d940
0xffffff800d2cbad0 : 0xffffff7f8413cad9
0xffffff800d2cbb20 : 0xffffff8002acea56
0xffffff800d2cbb40 : 0xffffff8002ad0051
0xffffff800d2cbba0 : 0xffffff8002acdabf
0xffffff800d2cbcf0 : 0xffffff80026b66a8
0xffffff800d2cbe00 : 0xffffff8002626bf1
0xffffff800d2cbe30 : 0xffffff80026139f5
0xffffff800d2cbea0 : 0xffffff800261e043
0xffffff800d2cbf20 : 0xffffff80026c975d
0xffffff800d2cbfb0 : 0xffffff80026f3a28
Kernel Extensions in backtrace:
com.apple.GeForceTesla(8.2.4)[24ED915E-02F3-3A31-8502-6AA41FFCA420]@0xffffff7f84 12b000->0xffffff7f841f5fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f82cbe000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[B93BBFC9-9ED5-3DDD-8CED-5EDA081BB997]@0xff ffff7f8324b000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f83208000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f8325b000
BSD process name corresponding to current thread: Skype
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide:
0x0000000002400000
Kernel text base: 0xffffff8002600000
System model name: MacBookPro5,5 (Mac-F2268AC8)
System uptime in nanoseconds: 60200033152435
last loaded kext at 44797399467641: com.apple.filesystems.smbfs
2.0.2 (addr 0xffffff7f84b15000, size 335872)
last unloaded kext at 15796237223278: com.apple.macos.driver.AppleUSBEthernetHost
7.0 (addr 0xffffff7f84b15000, size 20480)
loaded kexts:
net.telestream.driver.TelestreamAudio
1.1.0
com.rim.driver.BlackBerryUSBDriverInt
0.0.97
com.apple.filesystems.smbfs
2.0.2
com.apple.filesystems.ntfs
3.11
com.apple.driver.AppleHWSensor
1.9.5d0
com.apple.driver.AGPM
100.14.15
com.apple.filesystems.autofs
3.0
com.apple.driver.AppleMikeyHIDDriver
124
com.apple.driver.AppleHDA
2.6.1f2
com.apple.driver.AppleMikeyDriver
2.6.1f2
com.apple.GeForceTesla
8.2.4
com.apple.driver.AppleUpstreamUserClient
3.5.13
com.apple.driver.AudioAUUC
1.60
com.apple.iokit.IOUserEthernet
1.0.0d1
com.apple.iokit.IOBluetoothSerialManager
4.2.4f1
com.apple.Dont_Steal_Mac_OS_X
7.0.0
com.apple.driver.AppleHWAccess
1
com.apple.driver.AppleBacklight
170.3.5
com.apple.driver.AppleMCCSControl
1.1.12
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport
4.2.4f1
com.apple.driver.AppleSMCLMU
2.0.4d1
com.apple.driver.ACPI_SMC_PlatformPlugin
1.0.0
com.apple.driver.AppleLPC
1.7.0
com.apple.driver.SMCMotionSensor
3.0.4d1
com.apple.driver.AppleUSBTCButtons
240.2
com.apple.driver.AppleUSBTCKeyboard
240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
1.0.0d1
com.apple.BootCache
35
com.apple.driver.AppleIRController
325.7
com.apple.driver.AppleUSBCardReader
3.4.1
com.apple.iokit.SCSITaskUserClient
3.6.6
com.apple.driver.XsanFilter
404
com.apple.iokit.IOAHCIBlockStorage
2.5.1
com.apple.driver.AirPort.Brcm4331
700.20.22
com.apple.driver.AppleFWOHCI
5.0.2
com.apple.driver.AppleUSBHub
666.4.0
com.apple.driver.AppleAHCIPort
3.0.0
com.apple.nvenet
2.0.21
com.apple.driver.AppleUSBOHCI
656.4.1
com.apple.driver.AppleUSBEHCI
660.4.0
com.apple.driver.AppleSmartBatteryManager
161.0.0
com.apple.driver.AppleRTC
2.0
com.apple.driver.AppleHPET
1.8
com.apple.driver.AppleACPIButtons
2.0
com.apple.driver.AppleSMBIOS
2.1
com.apple.driver.AppleACPIEC
2.0
com.apple.driver.AppleAPIC
1.7
com.apple.driver.AppleIntelCPUPowerManagementClient
217.92.1
com.apple.nke.applicationfirewall
153
com.apple.security.quarantine
3
com.apple.driver.AppleIntelCPUPowerManagement
217.92.1
com.apple.AppleGraphicsDeviceControl
3.5.26
com.apple.kext.triggers
1.0
com.apple.driver.DspFuncLib
2.6.1f2
com.apple.vecLib.kext
1.0.0
com.apple.driver.AppleHDAController
2.6.1f2
com.apple.iokit.IOHDAFamily
2.6.1f2
com.apple.nvidia.classic.NVDANV50HalTesla
8.2.4
com.apple.nvidia.classic.NVDAResmanTesla
8.2.4
com.apple.iokit.IOAudioFamily
1.9.7fc2
com.apple.kext.OSvKernDSPLib
1.14
com.apple.iokit.IOSurface
91.1
com.apple.iokit.IOSerialFamily
10.0.7
com.apple.iokit.IOBluetoothFamily
4.2.4f1
com.apple.driver.AppleBacklightExpert
1.0.4
com.apple.driver.AppleSMBusController
1.0.11d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport
4.2.4f1
com.apple.iokit.IOFireWireIP
2.2.6
com.apple.driver.IOPlatformPluginLegacy
1.0.0
com.apple.driver.AppleSMBusPCI
1.0.12d1
com.apple.driver.IOPlatformPluginFamily
5.7.0d11
com.apple.iokit.IONDRVSupport
2.4.1
com.apple.iokit.IOGraphicsFamily
2.4.1
com.apple.driver.AppleSMC
3.1.8
com.apple.driver.AppleUSBMultitouch
240.9
com.apple.iokit.IOUSBHIDDriver
660.4.0
com.apple.driver.AppleUSBMergeNub
650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice
3.6.6
com.apple.iokit.IOBDStorageFamily
1.7
com.apple.iokit.IODVDStorageFamily
1.7.1
com.apple.iokit.IOCDStorageFamily
1.7.1
com.apple.iokit.IOAHCISerialATAPI
2.6.1
com.apple.iokit.IO80211Family
630.35
com.apple.iokit.IOFireWireFamily
4.5.5
com.apple.iokit.IOUSBUserClient
660.4.2
com.apple.iokit.IOAHCIFamily
2.6.5
com.apple.iokit.IONetworkingFamily
3.2
com.apple.driver.NVSMU
2.2.9
com.apple.driver.AppleEFINVRAM
2.0
com.apple.driver.AppleEFIRuntime
2.0
com.apple.iokit.IOHIDFamily
2.0.0
com.apple.iokit.IOSMBusFamily
1.1
com.apple.security.sandbox
278.11
com.apple.kext.AppleMatch
1.0.0d1
com.apple.security.TMSafetyNet
7
com.apple.driver.AppleKeyStore
2
com.apple.driver.DiskImages
371.1
com.apple.iokit.IOReportFamily
23
com.apple.driver.AppleFDEKeyStore
28.30
com.apple.iokit.IOUSBMassStorageClass
3.6.0
com.apple.driver.AppleUSBComposite
656.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice
3.6.6
com.apple.iokit.IOStorageFamily
1.9
com.apple.iokit.IOSCSIArchitectureModelFamily
3.6.6
com.apple.iokit.IOUSBFamily
677.4.0
com.apple.driver.AppleACPIPlatform
2.0
com.apple.iokit.IOPCIFamily
2.9
com.apple.iokit.IOACPIFamily
1.4
com.apple.kec.pthread
1
com.apple.kec.corecrypto
1.0
System Profile:
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 6 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x830B, 0x4E54344743363442384842304E532D434720
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK3255GSXF, 250.06 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: Wireless Optical Mouse
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus:
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 6 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x830B, 0x4E54344743363442384842304E532D434720
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK3255GSXF, 250.06 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: Wireless Optical Mouse
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus:riyazfrombangalore,
your 13-inch Mid 2009 MacBook Pro requires 1066 MHz RAM, but you have 1333 MHz RAM installed. Try replacing the 1333 MHz RAM with 1066 MHz RAM — Macs can be picky about the RAM which they find acceptable. -
How can I restart a mac pro that shows only a grey screen with a spinning wheel. I reinstalled snow leopard (10.6.3) over 10.6.8 because apple genious people said I had problems with my library files after a time capsule crash. I reinstalled but when done I got only a blue screen. I restarted with the power button and tried to insall 10.6 combined upgrades. I got an error message that it could not install because of an error. When I powered down and tried to restart, I get only a grey screen. My optical drive does not open so I can't restart from another source.
Restart, holding down the mouse button. That should eject the disc. Zap the PRAM and Reset the SMC. Then, pop in the install disc, restart with it in again, select your language, and, when the menu bar pops up, select Disk Utility from the Utilities menu. select the boot volume and repair the disk.
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MacBook Pro Hard Drive Crash? Grey Screen
My MacBook Pro A1278 started running a bit slow today. It appeared to lock up, so I decided to restart. Upon restart after the chime, I now only get the grey screen - first with the apple symbol and processing circle, and then later the "no admittance" symbol. No cables or external components are connected.
I started by trying the boot to the disc in safe mode but it wouldn't boot up. I received "cannot mount root, errno = 19".
I then proceeded to reset the NVRAM / PRAM. Still, no boot up.
I then attempted to repair the disc with repair utility using command + R. The disc is "verified" per disc utility but I receive the error "Error: Live file system repair is not supported" when trying to repair the full disc. When trying to repair the MacBook partition I receive the error that "Error: Disc Utility can't repair this disk... disk, and restore your backed-up files".
I have a time machine backup but unfortunately it's from several months back. Any suggestions on how I may be able to recover my more recent data? Is the disc toast? Would a reinstall of Mac OS X Snow Leopard help? I was running Maverick before the crash but don't have a physical copy of the recent OS updates.
Any help would be greatly appreciated.Your disk drive is either badly corrupted or is dying. I suggest you try:
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.
If you are unable to do this, then:
Install or Reinstall Mavericks or Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
OS X Mavericks- Erase and reinstall OS X
OS X Mountain Lion- Erase and reinstall OS X
OS X Lion- Erase and reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
Grey Screen w/ logo on startup, crashes in disk utility and FW disc mode
So yesterday I woke my computer from sleep and launched firefox. After a few minutes it crashed and the froze. I restarted and got the grey screen with apple logo. Restarted many more times and would either get the grey screen with logo or if it managed to startup it would again freeze after a few minutes.
Tried starting up from install disc to launch disc utility to check the permissions and verify disk. This also froze several times put i managed to repair permissions and repair disc. Now I am not able to get it to start up unless from the install disk. I have a bootable backup drive with I tried to connect and use as a startup disc. I just got a black screen when I tried that, I also connected the G5 to my
Powerbook G4 in firewire disk mode. It connected and I was going to attempt to copy the Bootable external drive back to the Drive in the tower and try starting from that, but the G5 then froze in Firewire disk mode and had to be restarted.
I'm out of options here, and desperate....any ideas. I thought that grey screens many times meant software or hardware conflicts. could this just be something horribly wrong with my hardware?
Help!
Thanks in Advance!I've read several response to problems with target disc mode. I'm trying to connect my old computer, G3 tower with OS 8.6, to my new computer, mac book pro. I've called tech support twice and they have no clue as to why it won't work. They suggested this discussion page. I tried what one fella did, which worked for him, but didn't for me. I rebooted with shift button down, then ran verify and repair, then shut down, unplugged for a minute or two, restarted zapping pram (optioncommand(apple) P & R keys. Then restarted with the T key down. Attached firewire to both target computer and disc computer, (did this first), but no jumping firewire icon ever appeared.
One fella out there said it took his computer 5 minutes for the icon to appear. Did he hold the T key down all that time? I let go after my normal desktop icons were up and the computer stopped wiring.
I am calling tech support back...who knows maybe I'll get someone who knows something.
Any ideas?
Thanks Little Champ -
Macbook pro freezes & after a hard restart i get a grey screen & horiz bar
i have a intel 2.3ghz macbook pro that is freezing up... and the only way to unfreeze it is to do a hard restart.... then when it is starting i get a grey screen with a while apple logo and a horizontal progress bar near the bottom of the screen? the computer seems to run fine after it starts until it freezes again... usually it freezes a couple of times a day... i have run disk utility and repaired the permissions and also done a disc check.. the disc check said that the hard drive was ok.... i have backed it up via time machine and superduper back up... my laptop is running osx 10.6.7 and it says that the software is up to date... the hard drive is a 500 gig hitachi and was replaced a couple of months ago... i have 105 gigs of free space... any ideas on what is going on? and what i can do to fix it... i am heading out of the country for a couple of weeks on monday...
I reloaded OS X 10.6 with the install disk (CD) and then upgraded back to 10.6.6 using the downloadable 10.6.6 Update Combo file from the Apple site. Below was the exact sequence:
1. Download 10.6.6 Update Combo file connected via a direct ethernet connection. I wasn't able to accomplish the download via wireless because my computer crashed before I could get the entire file. I saved this on an external hard drive, also, just in case. I also backed up vital files.
2. Reinstall 10.6 via install disk. Put disk in drive and restart holding down "C", per the instruction blurb on the CD. This took about 45 min. Note that the "progress" time didn't seem to match what was going on.
3. After the 10.6 install was complete, I opened and ran the 10.6.6 Update Combo
After (3), everything has been fine. Total time was about 1 hr. All of my files/programs seem to have made it through untouched.
I've been tempted to try the 10.6.7 Update, but am still gunshy from the experience. I have a feeling that if one were to use the 10.6.7 Update Combo in (3), things would work out fine. I'd love to know if this is the case, but for right now, I'm pretty happy that my computer is back to normal. Hope this helps.
BTW I think you can probably restore via Time Machine, but the above is what I did.
Message was edited by: Jonlove
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