Grey screen with question in folder
The color wheel would not go away after several minutes. I turned off the MacBook and then turned it back on . I got a grey screen with a flashing folder with a ? In the folder.
What do I do?
It looks like your hard drive has disappeared. Could be any number of reasons, including a dead hard drive.
If you can, I suggest you make an appointment at an Apple Store genius bar, and ask them to diagnose the problem. That service is free.
http://www.apple.com/retail/geniusbar/
You will have to pay for repairs, unless the Macbook is under warranty.
Similar Messages
-
My Mac book pro turns on with a grey screen with a blinking folder question mark. Help!
My bag carrying my computer fell on the ground as I was entering a cab. I checked my computer immediately for damage and it seemed to work fine. After about an two hours, I went back to my computer and it had a black screen and was getting very hot. I held the power button down and it restarted only to have a grey screen with a blinking folder + a question mark. I've already looked on the forums, and I don't have the CDs with me as I am traveling, and I don't have much backed up.
I appreciate any advice provided.
Thank you!Hey peawok,
The following document goes over troubleshooting steps for when you encounter a folder with a flashing question mark during startup:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
Welcome to Apple Support Communities!
Take care,
Delgadoh -
When I turn on my Mac I get a grey screen with a folder with a question mark . Have tried the disk utility to no avail as the disk has apparently dismounted and will not mount even though the mount option is available. I have recently upgraded from snow leopard go os x maverick
This could be a software/state problem or a hardware problem. In your case it sounds like the latter but you should try the steps below in case it might help.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570 -
Grey screen with question mark on folder?
Just turned on my MacBook and it opened up with a grey screen with a folder in the middle with a question mark, what does this mean? I am also hearing a clicking sound from inside the computer.
frederic, with due respect: this solution is good if the disk is good, if the disk is dying, therefore ? is not due to a corrupt system, but a dying disk, then this solution may impede later recovery of data, which is still possible, if need be and if the disk is not entirely dead. Usually they do not not die over night.
-
Mac OS X Leopard not working (grey screen with question mark appearing)
Hello. I have a Desktop Mac Running on Leopard (not Snow Leopard) and it gives me the grey screen with a question mark. It has been doing this for a month now, and i had to restart it holding the C key every time, and now it has stopped working. I am using a Logitech mouse and keyboard, and had a disk inserted so i cant insert the installation disk. What should i do?
You will have to reinstall OS X. Connect the original keyboard and mouse. Restart the computer and hold down the mouse button immediately after the chime. This should force the optical drive to eject the disc. Otherwise see the following:
Five ways to eject a stuck CD or DVD from the optical drive
Ejecting the stuck disc can usually be done in one of the following ways:
1. Restart the computer and after the chime press and hold down the left mouse button until the disc ejects.
2. Press the Eject button on your keyboard.
3. Click on the Eject button in the menubar.
4. Press COMMAND-E.
5. If none of the above work try this:
Open the Terminal application in your Utilities folder. At the prompt enter or paste the following:
/usr/bin/drutil eject.
If this fails then try this:
Boot the computer into single-user mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.
Once the disc has been removed you can try to do the following:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update. -
Grey screen with question mark on boot up.
My son's 2011-12 Macbook Pro displays a grey screen with a question mark and will not boot. I pulled that first drive, put that first drive in a USB cage and connected the USB cage through a USB port and could boot a different machine with the first drive. I put a brand new second drive with a formatted and journaled OSX drive in place of the original first drive in my son's macbook pro machine tand got the same grey screen and question mark. Do I need a new electronics board? If so that is a $500 repair and not worth it on a 3 year old machine. Thoughts?
It could be anything at this point - most likely, it seems, is that you've a faulty SATA cable. If you go to www.ifixit.com you can find the Apple part number for the cable (or buy the cable at ifixit, even) and search eBay for the part number (much less expensive on eBay and I've yet to hear of one from eBay having failed).
I'm betting that's the problem.
Clinton -
Grey Screen with a Center Folder Icon with a Question Mark in it
I updated my MacBookPro 13 inch with hard drive to OS X Yosemite, I was having some issuies with the mac. I used it last night with no problems at all, I suspend the mac an let it charge for the night and today I try to use it and the mac log in was frozen, something that happen to me before, I close the Mac and open it again and still frozen. I decide to restart the Mac and I press the power botton, when I try to power it on again, a grey screen appears and suddenly a folder icon appears with a question mark in it.
What does that mean? what can I do to fix it? can I safe and keep my information?A flashing question mark or globe appears when you start your Mac
Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by one or more of these:
a. Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
b. Boot drive's directory has been corrupted - Repair with Disk Utility.
c. Critical system files are damaged or deleted - Reinstall OS X.
d. The disk drive is physically non-functional - Replace the hard drive.
Note that the information I have provided is what Apple recommends, If other users suggest different solutions than found here, then be sure what they recommend does not impact on your warranty, if any, or ability to get continuing Apple service.
Please don't start removing drives or changing cables unless you know what you are doing and have exhausted other non-invasive alternatives outlined here. If you perform any work yourself that is unapproved by Apple, then you will void any warranty you may have and lose all further Apple Support.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD. Simply boot from the Recovery HD to perform the above.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion, Yosemite Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
Grey screen/ flashing question mark folder help!
my macbook starts up into the grey screen (no logo or indicator) and will eventually go into the flashing folder with the question mark. After hours of scouring forums I have tried the following things:
restart holding c with install disc in -> macbook spins disk, thinks, ejects disk
restart holding option -> grey screen, this time with movable cursor, does not advance from there. i left it for about ten minutes- should i leave it longer?
reset PMU as per Apple article -> no effect
reset PRAM as per Apple article -> no effect
i'm beginning to become resigned to the fact that it might be an HDD issue. i feel as though i should still be able to boot from disc. i could be wrong. just wondering if anyone has ANY other suggestions before going to Apple for repairs.If the computer is under warranty the cost is carried by Apple. If it isn't, here's what I'd do...then again, I'm a tech and have access to lots of equipment. First I'd remove the drive (easy to do. turn off the computer, remove the battery, remove the little gate, remove the drive. The instructions are in the little booklet that came with the computer) and put it into an enclosure, connect to another computer and run drive diagnostics. If the drive can be repaired I'd format it, clone from my backup, and return to the computer. If the drive is dead I'd buy a new drive, clone from my backup, and be back up and running. There's a third, remote possibility - that the problem is the logic board and not the drive. But it is remote.
What I'm getting at here is that yes, you can do it yourself but...you probably don't have an enclosure for a 2.5" drive so you'll probably just have to assume the drive is toast and buy a new one - check out NewEgg or Macsales.com. Without the external drive enclosure you give up the chance of restoring the drive and recovering data. Then again, if you can't anyway you'll have wasted $$$ on an enclosure you didn't need.
Instead of worrying about what you've heard, call the local store and get a quote on replacing the drive and installing a drive that you bring yourself. That'll give you a ballpark figure to work with and you can move forward from there. -
MBP has gray screen with question mark folder on start up
Hi Mac Experts,
I have a MBP that won't start up. I get a gray screen with the question mark folder. Nothing else. I tried starting without the battery and also while holding the shift key but still get the same result. Any idea what happened and what I should try next? Thanks!Need a Vacation:
Use the Leopard disk.
Repair Disk
Insert Installer disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu (Panther and earlier) or Utilities menu (Tiger and later) and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.T Status of HDD at the bottom of right panel, and report if it says anything but Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
If DU reports errors it cannot repair you will need to use a utility like Tech Tool Pro or Disk Warrior -
When I boot up my I get a grey screen with a flashing folder with a question mark
I was trying to set up a bootable Linux flash drive for another computer using UNetbootin and I accidentally selected an empty partition on my hard drive instead of the USB I was trying to use. It went through the install process, and I didn't realize it was on my computer rather than the USB. The computer worked fine, so I thought nothing of it.
Today, I go to mess with my computer and it is frozen at the login screen. I restart it, and now I just get a blinking folder with a question mark. I try to go into recovery, but it isn't there. Internet Recovery works fine, but when I go to use Disk Utility or to reinstall the OS it cannot find the internal Hard Disk.
What am I supposed to do here? I don't want to lose all my data.greenbil1
You can contact AppleCare to buy a replacement set of the oringinal Install discs for a nominal cost. You will need the serial number and a credit card to place the order. -
I have tried rebooting the MacBook several times as well as resetting it. If I turn it off and then turn it back on while holding "option" a mouse appears on the screen but nothing else. This started earlier today when the screen froze and I had to restart the computer (with the CD still in it). I have not been able to get back to the computer since.
That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the operating system files on the hard drive are somehow corrupted or damaged.
If you don't have your install disks you can get the 10.4 gray disks by calling AppleCare. 1-800-APL-CARE (1-800-275-2273) They can send them to you for about $16 per disk plus S & H. Just give them your serial number and they'll know which ones you need. With the original disks you also get the iLife that was current when your MacBook was bought included on the #2 disk.
Or if you don't have any files you want to recover from your hard drive you can get Snow Leopard for $29 if you have at least 1gb of RAM and a working DVD drive. http://store.apple.com/us/product/MC573Z/A?mco=MTY3ODQ5OTY You would then erase and reformat your hard drive and install Snow Leopard. You won't need the box set unless you want the latest iLife and iWork. If you only want iPhoto or other single apps you can get them from the App Store in 10.6.6. iPhoto, iMovie and Garage Band for $15 each and Pages, Keynote and Numbers for $20 each.
If you have files you want to recover you can get a larger hard drive and put your old hard drive in an external case. After you install the Mac OS on the new hard drive you can plug in the old hard drive in the external case by the USB connection and try to access it that way.
To buy a hard drive try Newegg.com http://www.newegg.com/Store/SubCategory.aspx?SubCategory=380&name=Laptop-Hard-Dr ives or OWC http://eshop.macsales.com/shop/hard-drives/2.5-Notebook/
Here's instructions on replacing the hard drive http://creativemac.digitalmedianet.com/articles/viewarticle.jsp?id=45088
Here's a cheap SATA external hard drive case on eBay http://cgi.ebay.com/USB-2-5-SATA-HDD-HARD-DRIVE-EXTERNAL-ENCLOSURE-CASE-BOX-/120 636286623?pt=PCC_Drives_Storage_Internal&hash=item1c167ba69f -
MacBook shows grey screen and question mark folder on startup.
Have tried different things that have been suggested....reboot PRAM holding down option command P R etc but nothing yet has worked. Don't have installation disk as MacBook is 9 years old so must've thrown disk out years ago. Any ideas?
Mac OS X: Gray screen appears during startup
and since you'll probably need it http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard -
Grey Screen with Flashing Folder with Question Mark
Hi,
I need some help with an issue I'm having on my Mid-2012 Macbook Pro (13"; OSX 10.9.2; 8GB RAM). I've had issues with this Macbook for the past year. I've worked with Apple Support and had it into the Mac Store prior to the warranty expiring (Dec 2013). I have the exact same model with all of the same specs that my employer purchased at the same time for work as my work computer, and I haven't had any issues with that one.
Previously, the system would slow down excessively and eventually start hanging. Occasionally the screen would start flashing. Apple phone support had me wipe the hard drive and re-install the OS and all of my file, apps, and setting from my Time Machine backup. That worked for about four months, and then it started again. Since it was getting close to the warranty expiration, I took it to an Apple Store. They ran a bunch of diagnostics, said the hardware was all fine but the OS needed to be re-installed. They did that in early Dec, and everything was cool again until about three days ago. Three days ago, it started slowing down and freezing again (even when doing non-memory intensive tasks such as broswing the web with only a couple of tabs open and no other applications open). Last night, it froze hard and wouldn't shut down, so I had to cold boot it. When I tried to power it back on, it came to the grey screen with the flashing folder with the question mark (which I know means it can't find the boot sector). I waited until this morning, and it stil wouldn't boot. I then rebooted into Startup Manager, and the HDD was there. I selected the HDD, and it booted fine and ran fine for a couple of hours (I was able to do a Time Machine backup). Then it froze up solid again. I waited for an hour or so before cold booting (don't like doing that), and when I tried rebooting, I got the flashing folder with the question mark. I tried booting into the Startup Manager again, but this time, my HDD wasn't listed. I then booted into the OSX Recovery utility (CMD R on boot), went into the Disk Utility hoping to do a disk repair, but my HDD wasn't listed. I have an external SATA to USB adapter, so I pulled the HDD, hooked it to a USB port on my other (identical except it doesn't have problems) Macbook Pro. Once my other Macbook booted, the HDD from the bad Macbook Pro showed up fine. I ran a verify and repair disk on the HDD from the bad Macbook, and it didn't show any issues.
So I figured I'd be really brave. I took the HDD from the bad Macbook Pro and put it in my work (good) Macbook Pro (I took the HDD out of my working work Macbook Pro). It booted fine. I then did the verify and repair disk (again no errors) and verify and repair permissions (it found a few, but no more than it has in the past). I ran it that way for about an hour with no issues. That led me to believe that the HDD for my personal Macbook was fine, and it must be an issue with the SATA cable or the mainboard.
Here's where it gets odd. I put the HDD from my work Macbook Pro into the bad Macbook Pro thinking it wouldn't even recognize it. It did recognize it, and it booted fine. I ran it like that for about 30 minutes. It did have a couple of short freeze ups, but it didn't lock up solid. I didn't want to push my luck and possibly damage the HDD for my work Macbook, so I shut down the bad Macbook Pro ended the experiment at that point.
I put the original HDD back in the Macbooks where they originally came from. I then ran the Apple Hardware Test (press and hold D on startup) on the bad Macbook Pro; I did the extended testing option. It ran for about an hour, but it didn't find any issues with the bad Macbook Pro.
I put the HDD from the bad Macbook back in my working Macbook and wiped the disk and reinstalled OSX from a Time Machine Backup from last week (before the problems occured). Put it back in the bad Macbook and still no luck. Finally I tried resetting the PRAM because I saw that as one of the options on this discussion board.
I've searched and read everything I can find related to this, but I can't find anything that works, and I'm at my wits end. Can anyone point me in a direction of what might be wrong and what else to try?
Thanks!
MikeYou performed thorough and methodical troubleshooting, and this appears to be the most important result:
I put the HDD from my work Macbook Pro into the bad Macbook Pro thinking it wouldn't even recognize it. It did recognize it, and it booted fine. I ran it like that for about 30 minutes. It did have a couple of short freeze ups, but it didn't lock up solid.
Given compatible hardware, you ought to be able to swap hard disk drives in exactly that manner, so it shouldn't surprise you that it worked. However, installing the "known good" HDD in the problem machine should not have resulted in any freeze-ups at all.
You can conclude the hard disks (both of them) are serviceable and whatever fault exists probably lies elsewhere. Often the SATA cable is damaged or not seated properly, and is likely to fail more than anything on the logic board. Inspect the logic board's SATA connections and make sure there are no contaminants or damage. The two drives and two logic boards are going to have slightly different component tolerances, so perhaps the defective one is simply exceeding some limit.
Apple Hardware Test is very cursory and essentially tests for the presence of operable hardware. It is far from an exhaustive test, and only a report of a failure can be relied upon for accuracy. For a more thorough test you would need to have Apple evaluate it using the time-consuming Apple Service Diagnostics. Even then, they may come up without a clue, and eventually someone will suggest a logic board replacement which can be expensive.
It is an unusual problem, and I don't know how much time Apple would invest in diagnosing it before they conclude you really ought to buy a new Mac instead. They might surprise you though in that a "depot repair", if yours is eligible, is a very cost effective option so consider it.
Given your ability you might also consider purchasing a replacement logic board from PowerbookMedic, or even sending it to them for a flat rate repair. -
Please HELP, Stuck on grey screen with Old Apple Logo in it
Hi , my computer froze today and when I tried to reboot the hard drive starts but stays on a grey screen with a small folder in the middle with an Apple logo in it.
What should I do, all suggestions welcome!Hi, and welcome to Apple Discussions.
Here are links to a couple of articles on recovering from the flashing question mark folder:
http://docs.info.apple.com/article.html?artnum=58042
http://www.bombich.com/mactips/openfirmware.html
I hope something there helps. -
It started while I was using Adobe InDesign, and that program froze, then crashed. When I tried to reopen the program, the error message I received was simply "Error: 16".
I tried to take a screen shot of the error message for reference, and it gave me a message saying I couldn't because I didn't have access to the files where it would normally store the shot.
Attached to my computer at the time was my Seagate Free Agent Go-Flex for Mac backup drive.
So, I closed any open applications, and restarted my computer. But it wouldn't restart. It only displays a grey screen with a flashing icon in the middle of a folder with a question mark on it.
I have no idea what happened - I wasn't using the machine any differently than usual, and it only had a few basic applicaitons open in addition to InDesign (like Preview, Text Edit, Microsoft Word, iCal).
I have MacKeeper on my MacBook, and I keep it clean.
Does anyone out there know what this flashing icon indicates, and if there is anything I can try on my own to fix it?
Thanks.ali har wrote:
It started while I was using Adobe InDesign, and that program froze, then crashed. When I tried to reopen the program, the error message I received was simply "Error: 16".
I tried to take a screen shot of the error message for reference, and it gave me a message saying I couldn't because I didn't have access to the files where it would normally store the shot.
For the Error: 16
http://kb2.adobe.com/cps/827/cpsid_82744.html
Seems a uninstall and reinstall of CS is in order.
Attached to my computer at the time was my Seagate Free Agent Go-Flex for Mac backup drive.
May or may not be a contributing factor, may have kicked in at a wrong time or running root code.
So, I closed any open applications, and restarted my computer. But it wouldn't restart. It only displays a grey screen with a flashing icon in the middle of a folder with a question mark on it.
Computer can't find a bootable volume.
https://support.apple.com/kb/TS2570
I have MacKeeper on my MacBook, and I keep it clean.
Well that explains it, MacKeeper is almost malware.
http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/
Search the forums here for "MacKeeper" they will tell the whole story, crapware.
Disconnect all drives, follow the "Grey Screen" instructions and hold Shift key down while booting, if you get into OS X , immediatly backup your files to another drive and disconnect.
In my opinion you should first check to make sure you have a backup of your data, then just erase the entire internal drive (hold c boot off the 10.6 disk, use Disk Utility), reinstall OS X, same user name, update to 10.6.8, c boot off the 10.6 and Repair Disk (to fix a update error) install your programs and finally return files from backup into the same main user folders like before (Music, Docs, Pictures etc.)
A pain it is, but you've hosed your system and in the process you might as well rebuild everything and have a fast machine again. So happens to clear MacKrapper, uninstall CS5 and any other junk in your system at the same time. Fresh, clean, lean and mean.
Learn to Carbon Copy Cloner to a external drive that new pristine boot drive, you can hold the option key and boot from it (even update it), which is a real bacon saver when something like this happens. Also it's free to use, donations accepted.
http://www.bombich.com/
Note: if anything above I've mentioned is too complicated or your not sure, seek the services of a local computer specialist.
Maybe you are looking for
-
How can I make my adodc connect faster to my SQL Server? It's taking a minute (so long) before I can view thousand of record in my listview. Please anyone help me. I'm using this code: Public Class McheckpaymentNew Private cn As New ADODB.Connection
-
Contact request: Is this a scammer?
Hi, I received a contact request yesterday with the (in my language) default invitation message from a Skype account I don't know. Said person has a picture of a heart with 2 puppet-like figures looking at it. Even though I've never had random contac
-
Sun Access Manager,Policy Agent 2.2, IIS7?
Hello everybody Is it possible to protect IIS7 with policy agent 2.2 and Sun Access Manager 7.1? Policy Agents 3.0 (for Open SSO) works with Sun Access Manager 7.1? regards! Alex Dávila
-
So, is it possible to take pictures off the iphone without syncing it? If so how do I set it up to sync my photos without losing the ones on my phone?
-
Workstations down (disconnection)
My work stations, leaving the system with the following message to the whole time: My workstations down Thu Mar 13 20:17:38 2008 Network error of client T31, NiBufReceive (-6: NIECONN_BROKEN), dp_tm_status=3 Client address of T31 is 128.1.0.19(camios