Grey scren after MacBook Pro Update 2.0

I downloaded the last update but my Mac is still With a grey screen 1 hour after the restart... so... what can i do ?

If you have a back up, great. Try simply powering off then back on and see if it restarts to your desktop. Then check the About This Mac / More Info.../ System Report and scroll down to the Software/Installations and see if the install took.

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After macbook pro update 1.0, OS X won't load.

So I just tried to apply the MacBook Air and MacBook Pro Update 1.0 to my brand new MBP 15.4 and the screen went black when I pressed restart. Then I got a message stating that the update failed and could not be applied. So, I restarted, got to the login screen, logged in and it seemed like the desktop came up, except I couldn't launch anything. The dock was missing, couldn't figure out how to get it visible, my desktop background was missing, launchpad won't come up or mission control either.
So, figuring a reboot might fix it, I restarted from the apple menu and... nothing. I get to the grey screen with the apple logo and the spinner below it and that's it. It just sits there spinning forever, doing nothing, until I hold down the power button to shut down the MBP. So, I currently have a MBP that doesn't work. What should I do? I need to get this thing working for my job or I am screwed. Someone please assist!

*Update*
Tried Perform a Safe Boot didn't work.
Tried Reset the NVRAM / PRAM didn't work.

After prompted to update 10.9.1, my MacBook Pro updates and went thru restart but failed...I tried to start my book and gray screen, Apple logo both on, chime sounded, then went to progress bar, less than half macbook shuts down...did few times, same!!

After prompted to update 10.9.1, my MacBook Pro updates and went thru restart but failed...I tried to start my book and gray screen, Apple logo both on, chime sounded, then went to progress bar, less than half macbook shuts down...did few times, same!!
Go to system repair, there is a prompt that cannot repair live etc....I don understand!!! Help, I need the book for work tomorrow!!

Thanks clintonfrombirmingham...
After clicking "repair disk" it says DISK UTILITY STOPPED REPAIRING MACINTOSH HD, DISK UTILITY CAN't REPAIR THIS DISK. BACK UO AS MANY OF YOUR FILES AS POSSIBLE, REFORMAT THE DISK, AND RESTORE YOUR BACKED -UP FILES....
written in red: ERROR: DISK UTILITY CAN'T REPAIR THIS DISK,,,DISK, AND RESTORE YOUR BACKED-UP FILES.
how can I back up when I cannot even start my macbook? I am stuck here and have lots of important files in the hd... Please help me? Thanks you!

Mail crashes after MacBook Pro firmware 1.0 update

Ever since installing the firmware 1.0 MacBook Pro update, Mail crashes doing everything except starting up and receiving emails. In other words, if I click on a message, it crashes. If I'm lucky enough to be able to view a message, then it crashes when I try to reply, or file the message in a folder, or compose a new message. Help....
MacBook Pro Mac OS X (10.4.6)
MacBook Pro Mac OS X (10.4.6)

Brad,
So many crashes for so many unrelated reasons indicate there is some corruption either in a file used by Mail (probably the preferences file) or in the filesystem itself. You should start by verifying/reparing your disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
If Mail keeps crashing erratically after having repaired any filesystem issues, then try this:
1. Quit Mail.
2. Make a backup copy of the HOME/Library/Mail folder, just in case something goes wrong. You can do this in the Finder by dragging the folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is stored.
3. In the Finder, go to HOME/Library/Preferences/. Locate the file com.apple.mail.plist and move it to the Desktop (to be deleted if this fixes the problem).
You'll have to set up your accounts from scratch all over again. If given the option to import existing mailboxes or something like that, don't. Just enter the account information and Mail will automagically rediscover the data in HOME/Library/Mail/ when done.
You'll also have to re-configure most of your settings in Mail > Preferences. The first thing you should do is go to Preferences > Viewing and disable "Display remote images in HTML messages" if it's enabled.
At this point, Mail may still crash for some reason, but it should be something more consistent and repeatable than the situation you've described. Post back with your observations.

After update to MacBook Air and MacBook Pro Update 2.0 screen start flicking

I've just updated my macbook pro 15" retina with Macbook Air and MacBook Pro Update 2.0 from App store (just this update).
After that, every time it goes on the screen saver or if I close it, I can't get it back on, the screen starts flicking black.
There is no away I can enter the password, even the keyboard is flicking.
I have to force the macbook pro power off and on in order to use it.
The update is this http://support.apple.com/kb/DL1609
How can I solve this?

Unfortuantely, right now there appears to be no solution except for restoring from a backup before Update 2.0.
Update 2.0 is a mess - you are lucky if that is the only thing it affects. See: https://discussions.apple.com/message/20272989#20272989

MacBook Air and MacBook Pro Update 2.0

A new update was released today for june 2012 macbook pro'ss/air's. Is anyone else hoping for gaming improvements/improved nvidia drivers? I just updated but havent had a chance to test anything yet. I would also be interested in seeing if battery life improved at all.
About MacBook Air and MacBook Pro Update 2.0
This update includes graphics performance and reliability enhancements and improves compatibility with some USB devices.
This update is recommended for all Mac notebooks introduced in June 2012.
Source: http://support.apple.com/kb/DL1609

jbinnyc wrote:
Could this update do anything to the color settings? I swear my 15" MacBook Retina looks more washed out after the update. Can I undo it via time machine?
System Preferences > Display
click colors > click calibrate

MacBook Pro Update 2.0 & Minecraft

I installed the new MacBook Pro Update 2.0, everything seems fine except if i press f11 to make MInecraft go full screen my mac crashes, anyone else have this problem?

A solution I've found that seems promising is to (sadly) force Minecraft to use the integrated graphics card instead of the Nvidia.
You can use gfxCardstatus (freeware, open source) to force using the integrated card: http://gfx.io
Of the main indicators that the nvidia card might be the problem was messages like this in the console after a crash going to fullscreen:
May 25 17:11:03 insert_mac_name_here kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0x1f = Fifo: MMU Error
May 25 17:11:03 insert_mac_name_here kernel[0]: IOVendorGLContext::ReportGPURestart
May 25 17:11:03 insert_mac_name_here kernel[0]: 00000069 May 25 17:11:03 insert_mac_name_here.local WindowServer[75]: CGXMuxCapture: Acquired
May 25 17:11:03 insert_mac_name_here.local WindowServer[75]: Display 0x42803c0 captured by conn 0xf88b
May 25 17:11:03 insert_mac_name_here kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error
May 25 17:11:03 insert_mac_name_here kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW
May 25 17:11:19 insert_mac_name_here.local WindowServer[75]: CGXMuxCapture: Released
May 25 17:11:19 insert_mac_name_here.local WindowServer[75]: Display 0x42803c0 released by conn 0xf88b
This is the sort of thing that is probably up to Mojang to fix, although I'm only seeing the problem playing feed the beast (which requires 1.4.7), and I haven't seen it playing 1.5.2 with the new launcher, so ths might also be the sort of thing that's just fixed by having the latest version.

MacBook Air and MacBook Pro Update 2.0 download link broken

The MacBook Air and MacBook Pro Update 2.0 download link is broken on http://support.apple.com/kb/DL1609. Anyone have the dmg? I know it's on the Mac App Store, but I need the dmg.

Nobody who have macbook retina don't ahve this problem?

Macbook Pro, update to Mavericks - internet sharing unstable (ethenet - WiFi)

Macbook Pro, update to Mavericks ->internet sharing unstable (ethenet -> WiFi)

Thanks, indeed there's not a lot there.
I was thinking that there might be a network reset option on my Snow Leopard Mac Book, like I've had a to do a time or two on my iOS devices that suddenly stop seeing the internet. Since I didn't know what that is, I set up a clean TEST user account. Unfortunately, it doesn't seem to change anything, so perhaps the internet network settings are global. Any ideas how to reset the network settings and clear them out completely?
Hard to believe that there could be something so different between Mavericks and Snow Leopard as far as common network protocols are concerned that allows one to be plug and play and the other to connect to the network but not see the internet. Could it be the hardware? A 2007 MacBook vs. a 2011 MacBook Pro?

Installed MacBook Pro Update 2.0 *Problems Now*

Software update asked to install MacBook Pro Update 2.0 and now my MacBook Pro 13 2.5 i5 16gb Ram fails to wake from sleep when I open the lid, machine also hans with beachballs when tasking the Finder, switching applications, opening and closing them.
I have tried to repaid disk permissions, resetting PRAM, and booting with extentions disabled, the system still exhibiting the same problem.
Anyone have an idea how to get this fixed without wiping the Mac?
Anyone else experiancing this problem ?
Thanks.

Yes as I mentioned in the first post, I did try that.
Apple told me I would have to ship the computer on my dime ( for the second time ) because they do not offer shipping exchange in Canada.
This is the second time I will have to pay the shipping cost for repairs on this laptop; it basically will have added $125 to the price.
Really unhappy.
Probably will be my last Mac.

MacBook Pro Update 2.0 on MBP15R both HDMI and internal displays go black and useless

I installed MacBook Pro Update 2.0. When I plug in an HDCP-capable HDMI monitor the MBP15R's screen promptly goes all-black and useless (except for a cursor arrow, which moves but does nothing) and the external display mirrors the same thing. (The internal screen transitions through an all-blue screen first.)
How do I get my screens back? MBP15R is mostly useless to me this way. It worked fine before update 2.0. How do I get this fixed?

I'm still reluctant to give up on that bricked machine... Since it is able to display part of the boot up messages of the arch install cd and the previously working installation showed everything until loading of the virtual console (at least that's what I believe it did when the screen went black), it looks to me that the problem lies in initializing a different graphical output. That would also explain why I was able to initialize X only with the fbdev driver... and the screen didn't flicker during boot-up when I did radeon.modeset=0 so I assume it stayed on framebuffer mode all along.
Does anyone know of a boot medium that boots into framebuffer video mode even though a GPU is present? All I'd need is a bash or similar shell. I can load into the UEFI shell with arch install CD, but I'm not familiar with that shell and it follows a different syntax than I am used to, as it is designed for an entirely different purpose. If anyone knows a boot medium that does not try to pipe the graphical output through the gpu (or the integrated i915 graphics). Must be something like this around?
Last edited by halogene (2013-05-31 08:16:13)

Lotta Issues after Macbook Pro 2.0 update

After applying Macbook Air and Macbook Pro 2.0 update, and its supplymental update, My Retina MBP (
SMC Version (system):
2.3f32 Boot ROM Version:
MBP101.00EE.B02)
has following problems:
unable to set hibernatemode to 0: '# sudo pmset -a hibernatemode 0' and 'sudo rm /var/vm/sleepimage' both returns no error. But after closing the lid and open it, the sleepimage comes back. And the "sleep by close the lid" is slow, takes about 40sec.
slow wakeup: open the lid, the login window appears, but nothing is interactive, after about a minute, i can type the password and login.
other 1: after the slow sleep and slow wake up, I lost lot of Icons from the menubar, application menus, and Apple apps' (finder, safari, mail...) buttons.
other 2: System sound(notification, empty trash, trash file...) becomes white noise
other 3: after the wakeup,entire desktop becoms random noise, some Dock icons and some imagess in safari become noise.
randomly some apps crash and fail to launch again. Including apps from both Apple and 3rd party.
3,4,5,6 seems like some memory disorder?
and, how can I or Apple fix this soon?

Bring the computer to an Apple store, or AASP, or inspection.

No DVDs after MacBook Pro firmware EFI update?

I am no longer able to play video DVDs after updating to the recent MacBook Pro EFI Firmware update 1.2. The odd thing is that DVD Player says "Supported disk not available", the disks do not show up in the Finder, but Disk Utility shows the disks. This also happens to the one Windows game DVD I have on hand. My Civ IV DVD shows up in the Finder as per normal.
Does anyone know what the heck is going on? Or, alternatively, does anyone know how I can actually get ahold of Apple support? They have the single most unfriendly support system ever; I can't even find a support request form.

Just got off the phone with Apple support.
They will not help me unless I buy a $300 AppleCare plan or pay $50 for a one-time incident.
I do not understand how they can charge for a software issue that they caused. Then the support personnel has the gall to tell me that the only way that Apple will hear about this problem is if I go through official support channels (ie set up an incident account with him). I am a student. I do not have $50 lying around unless I fast for a week.
Anyone with an AppleCare plan active who can report this problem? Alternatively, is there any possible way to get this reported to Apple, since as far as I'm concerned it's a serious issue with their firmware update that needs to get fixed stat, without paying for the privilege?
What a screwed up system. Apple effectively tells me that I need to install an update that breaks functionality on my computer and then refuses to even hear about it. I have received far better support (and via email, too) from Microsoft without them so much as bringing up the matter of payment.
Sometimes I wonder why I'm loyal to Apple at all. I love their products, but times like this make me hate the company with a passion.

Problems after Macbook Pro 2.0 update

After applying the Macbook Pro 2.0 update to my Mid 2012 15 MBP, I am having all kinds of problems. Safari becomes unresponsive and I have to force it closed. iTunes would not connect and quit unexpectedly, as did Mail. I had a fresh SuperDuper backup from yesterday that I could boot from and am currently running from that backup. I tried to use TM to restore before I applied the update without any success. Anyone else having these issues?

ewiesner wrote:
Anyone else having these issues?
Ask in the Mountain Lion forum area.

Time Machine restore failing after 08 MacBook Pro updated to Maverick.

hi,
I have a 2.53GHz processor intel core 2 duo. 4GB 1067MHz DDR3 MacBook pro, circa 2008, and running Lion since 2012.
I have been backing up using a 1TB time capsule for the last 2 years.
Now I have just had a clean install to Maverick OSX10.9.5, but cannot see any files in the time machine pre-dating the install.
when I enter the time machine, the date bar on the right shows all the old backup dates, and will 'scoot' back to them, but all the finder window images are black, and will not populate with any data at all.
I've tried restoring from applications - that doesn't work either.
I have tried using the migration assistant and that doesn't see any HD prior to the clean install.
its bugging and worrying me (lost baby photos drama)
notebook to notebook migration help page says something about the source OS needing to be Mountain lion or newer, but does this apply to time machine back ups as well?
I didn't have this information prior to the update. boo.
can anyone shed some light for me?

While in Time Machine, press the key combination shift-command-C. The front window will show all mounted volumes. All snapshots should now be accessible. Select the one you want and navigate to the files you want to restore.

Grey scren after MacBook Pro Update 2.0

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