Grey Video in iTunes

When I play a purchased movie from iTunes Store I get a grey screen. Purchased music works fine. So it does not seem to be an authorization problem

Just found the answer that worked for us in solving grey screen when trying to watch movies on itunes on a Macbook Pro. Here is it:
1.You must upgrade to Quicktime 7.4.5 (NOTHING older than this will work)
2. THEN upgrade to Quicktime Pro.
When these to upgrades are made, computer is restarted, the GREY SCREEN IS GONE AND MOVIES PLAY!!!!!!!!!!!!!!! WE ARE REJOICING IN THIS HOUSEHOLD!!!!

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