Greyed out images when opened in photoshop CS

I ahve been happily using my photoshop but recently all my images are greyed out with small white and grey boxes so cannot view or change.  I have clicked on the imagine open section in history and it makes not difference.  What am I doing wrong?

I shoudl warn you that although I use CS5 relatively well to edit I am not very technical so am finding all your helpful queries rather confusing.  However, I have managed to look deeper into my program and the images are in RGB colour on 8 but /channel.  However am working in CMYK.  THe problem is that when opened the images are now in the transparency grid and in order to view them I have to Zoom in or out whic his either too large or too small to work on.  I have not changed anything on the porgram from its initial settings.  From Chris Cox's help i am not really sure what he means by this so please help.  I am unable to find any telephone number for Adobe Help except on in the US where they tell you there is a 30 mins wait and I am based in UK.  ALso not sure what extension......or what that means.  Do you have a UK number I can call or help me further?  Thanks Lucy

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