Greyed out rent and buy buttons on itunes  - using iPad2

Dear All,
Seeking the collective wisdom.
I am unable to rent or buy videos from itunes on my iPad2. The "buy it" and rent it" buttons are greyed out.
The only feasible explantion so far would have been if there were restrictions on but I have checked and the restrictions are turned off
It may not be related but I purchased a series of TV shows from iTunes on my iPad and although they are showing as purchased and downloaded, they do not appear in my video app library
I have synced the iPad with my PC and can watch the TV series on iTunes there but not on my iPad.
Does anyone have any suggestions?
Many thanks in advance for your consideration
Robin

Your parental controls are likely restricting you:  Settings>General>Restrictions, then toggle to "ALL" on shows/movies etc

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