Greyed Out "Turn Off Passcode" Button -- Inherited iPhone

Hey gang,
My mother just upgraded to an iPhone 4 yesterday and passed along her iPhone 3G to me (who hasn't had a new iPhone since the original). I've managed to set up everything properly as far as I know, but I can't turn off the passcode option. She has said that the hospital she works at required her to have a passcode, which explains why, but I'm curious -- is there any way that I can turn it off, since it's no longer necessary?
Thanks a bunch!

You'll have to restore the phone as a "new" device in itunes, NOT from backup to remove that setting. Follow that by syncing your itunes content back to your phone.

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mazwig wrote:
I just want to know if I turn off iMessages and iCloud Back up, and ONLY use SMS myself and my family just SMS's me - and do this on my PHONE ONLY and not touch his ipad (so he doesn't know), if he will get any of my messages I send or receive on his ipad please. Its just a temp thing and I just want to take action myself on my own phone and want to know if this will work. Does anyone know?
SMS messages will not go to the iPad Mini. It's not capable of receving them. If you have access and can do it without it causing a problem, remove your iPhone from the Apple ID Support profile:
Go to: https://supportprofile.apple.com/MySupportProfile.do
Log in if not already logged in.
Click on "Edit Products"
Click on the "X" to the right of the product.
Click "Unregister"
If anyone in your family uses iMessage, they will go to both you and your boyfriend unless you do that.
To be completely safe, you may want to simply use an alternate message app such as Skype, Viber, Whatsapp (assuming everyone has a smartphone) until the issue is resolved. Google Voice will also allow you to send and receive texts to another number on your phone.
Best of luck.

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I have forgotten to turn off the FIND MY iPhone appplication before i reset up the phone, Now it's asking me to verify with apple or icloud ID but when i entered the same ID which was registered with itune & icloud, It says INCORRECT. It's been already 03 days, I am asking help with apple care centre, UAE, Head qurter, UK, USA but they are just sending me a link to reset up which still doesn't work. I am really dissapointed that i have wasted my 700 US dollar. Is it true that i can't use anymore this iPhone if i can't unlock? or there is any one to help in Dubai, Since i am staying in Dubai. I had called Dubai authorised care cantre. They asked my apple serial & IMEI number, They said ' the serial number is based on USA support but i bought in retail shop in UAE, They are also helpless. I am really unhappy with Apple sevice what they provide the customer. If it's so complicated the i wouldnt buy iPhone. Why they can't reset up my iphone like new mobile using their software. Please help me if anyone of you have solution for this. I am really sad that i wasted 700 USD. Can someone help me??

Thank you Chris for your concern. But It doesnt go through.
I tried through iForget,
01.
Select your authentication method.
Email authentication: To access your information, we will send an email to the address(es) on file for you.
Answer security questions: To access your information, you will need to answer the security question(s) provided when you originally created your Apple ID.
02.
Email has been sent.
When you receive your sign in information, follow the directions in the email to reset your password.
But
I m not receiving any authentication email even it says that email has been sent, & trtied to verify my birth date & all then it says
Password Reset
Your Apple ID password has been reset.
Return to My Apple ID
After all, I am just putting the same id & password, It says INCORRECT.
"Is it my problem is not clear to you all? Please help me. Thank you!
Regards
Sujan

HT201269 Hi. I have recently finished with an emplyer and have backed up my phone and when i go to restore the back to another phone it is asking me to turn off the "find my iphone" before the restor can start. Pronlem is im no longer in possesion of this

Hi. I have recently finished with an emplyer and have backed up my phone and when i go to restore the back up to another phone it is asking me to turn off the "find my iphone" before the restore can start. Pronlem is im no longer in possesion of this phone and can not turn it off.
Any assistance would be great

It's not referring to your old phone, it's referreing to the one you're trying to restore to. Where did you get the phone you're trying to restore the backup to?

Greyed Out "Turn Off Passcode" Button -- Inherited iPhone

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