Greyed out update and restore button. What do i do next?

Any help? I cant update to ios4. I have restarted my iphone and computer. reinstalled itunes. Someone on another thread said there might be a problem with the registry settings but i havent gotten a response of where to find these settings. Any help? Appreciate it. Thanks!

yes i uninstalled and reinstalled itunes on my mac os 10.6.4. i restarted computer and iphone. no luck... i heard there might be something to do with the registry settings but i dont know what that even is.

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  • PC: i-tunes won't launch, update and restore greyed out - updater freezes

    Hi - Please excuse the system info below - that refers to my laptop but our sons shuffle ismarried to our PC.
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    What can I do, iPad disabled/lockout and iTunes keeps asking for password, I cannot restore...iTunes grays out backup and restore but my iPad and iPod shows on Apple etc..???

    Try and force iPad into Recovery Mode:
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  • HT201210 i have update and  restore my wife iphone to 7.0.4  and i lost all the data what to do now? all contacts and kids photos goooone , we have the same apple ID and when i tried to restore from i cloude , i restored my contacts not her???!!!!!

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    Looks like you restored your backup file to her phone. If you didn't back up your wife's phone first, then the data is gone, sorry.

  • I have updated and restored my iphone and now it wont go bask the connect to itunes screen what do i do?

    I have updated and restored my iphone and now it wont go bask the connect to itunes screen what do i do?

    So what happens when you connect to iTunes?

  • I have a problem when ı want to update and restore my ipad for ios5 : an error occurred while restoring this ipad (-10), what can i do??

    i have a problem when ı want to update and restore my ipad for ios5 : an error occurred while restoring this ipad (-10), what can i do??

    Error -1 is not mentioned in this article about error messages during a restore process: http://support.apple.com/kb/TS3694
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  • TS3297 i can't update and restore my ipad what should i do????

    i can't update and restore my ipad what should i do????

    Unable to Update or Restore  >  http://support.apple.com/kb/HT1808

  • TS3694 My ipod gives code 3194 when trying to update and restore on my home computer.  My daughter's ipod doesn't have a problem.  We are doing family share, but I can't even apply free game aps because it says I need ios 4.1.  It hasn't worked.  What to

    My ipod gives code 3194 when trying to update and restore on my home computer.  My daughter's ipod doesn't have a problem.  We are doing family share, but I can't even apply free game aps because it says I need ios 4.1 and when I try to do that it hasn't worked.  What do I do?

    3194
    See the actions for that error here:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    iPhone Error 3194 - How to Fix iTunes Error 3194?
    Fix Error 3194 from iTunes during iPhone restore

  • Please help me tp update my iPhone 5, because after updating to ios 7 I can no longer update and restore my phone? it always error

    please help me to update and restore my iphone 5? beacause after updating to iOS 7, i can no longer updater and restore my phone. it always comes in error

    I'm having the identical problem on my iPhone 4 after upgrading to IOS 7--no ability to update apps or download new apps.  Here is what Apple tech support emailed to me:
    I understand that you are unable to download or update applications after updating iOS7 on your iTunes. I know you must be eager to get this resolved and I will be happy to help you today.
    ... to help you better with this issue I would request you to please try this steps given below to resolve your issue.
    Please follow this steps:
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    2) Hold down on an icon
    3) Tap the red "X" on iTunes, and the App Store.
    4) Tap Settings > Store > Tap your Apple ID, and choose sign out
    5) Tap Settings
    6) Tap General
    7) Tap Reset
    8) Tap Network Settings
    Once it has been closed with multi-tasking, and you have rebooted the device in the network settings reset, please sign in, and try again. 
      Howevr, if you are facing the same issue than for this issue, you may need to call our AppleCare technical support team. A technical Advisor will be able to tell you about Apple's complimentary and fee-based support. The technical Advisor can also assist you in determining what option might be most helpful to you in this case.
    Mildly amusing that the instructions for force-closing a program are the IOS 6 instructions, which do not work on IOS 7. 
    Otherwise I'm having a little success with this.  Some apps (not all) are updating. It seems that a few more apps update each time I go through the process (close everything, sign out, and either reset or reboot, then go to the app store, sign in and try to update all).  So far it has been a very lengthy, iterative process. 

  • IPhone 5 stuck in recovery mode and can't update and restore

    Hi everyone,
    I need a little advice.
    I was updating my iPhone 5 to iOS 7 yesterday and during the installation/updating process something went wrong (I have no idea what!) But now it is stuck in recovery mode. I have tried and failed to get it out of recovery mode. So I decided, I'll just take the loss and restore it, losing whatever I haven't backed up.
    However, when updating and restoring my device I get the some error message each time: Can't restore iphone: error 3194.
    I've tried updating iTunes, even trying using iTunes on my other computer, no luck.
    So I decided to book a genius bar appointment.
    Will they be fit to fix it? Also if not fixable can I get a replacement phone even though it's out of warrenty? And what help or charges occur when out of warrenty?
    I would really appriciate any responces!
    Thank you!

    Stephen_S_274 wrote:
    ... Can't restore iphone: error 3194.
    3194  = http://support.apple.com/kb/ts4451
    If that Article does not resolve it... then you have a problem.
    Perhaps a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required..
    Be sure to make an appointment first...
    Note:
    That error message may be indicative of the Device being Hacked / jailbroken.... If this is the case then you are on your own.
    Unauthorized modification of iOS  >  http://support.apple.com/kb/HT3743

  • TS4242 since updating and restoring my iphone 3gs it no longer can find my sim itunes cant activate it because no sim inserted can anyone help

    since updating and restoring my iphone 3gs it no longer can find my sim itunes cant activate it because no sim inserted can anyone help

    That usually means the phone was hacked or jailbroken to unlock the phone and when you update the phone it locked back up again.
    Only way to resolve this issue, is to find out who the orignal carrier was and have them unlock it.  If you bought this from a 3rd party contact the seller and have him/her unlock it for you by contacting the phone carrier.

  • My ipod touch is stuck up at Apple Logo, I have tried to update and restore through ITunes but no use, It stuck up again at Apple Logo with no Error, after restoring it showes your ipod is restore but still apple logo won't go

    My ipod touch is stuck up at Apple Logo, I have tried to update and restore through ITunes but no use, It stuck up again at Apple Logo with no Error, after restoring ITunes  showes your ipod is restore but still apple logo won't go, Due to new Laptop, I do not have any backup, therefore i have tried to select new Ipod touch and goes through step by step procedure but no use, Please help what to do?

    i tried reseting my ipod today and had a similar problem... it wont be recognized by itunes, the only thing i havent tried is putting it into DFU mode, or the state that it is in when u recieve it telling u to connect it to itunes.i recommend putting it into DFU mode. http://www.youtube.com/watch?v=34v8HMC9B98 this should better explain it. if i find another way, ill keep u updated

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