Greyish smudge on Macbook Pro screen, how do i remove it?

Hi there. I bought a macbook pro from a cash converters store. It was online and in the description didn't mention anything about this issue. I can't really explain it very well so here is a picture. I'm sorry it's not very clear but it's only noticeable on a dark screen. I've tried cleaning the screen and no luck.
Is there any way to fix this, if at all? I don't really know very much about macbooks and since i just got this yesterday i have no idea what caused this. Thank you very much for your help.

Are you under warranty? If so, tell Apple about it. This is likely a manufacturing defect, as the dirt was probably introduced during the manufacturing process and is not something you can clean yourself.
Good luck!

Similar Messages

  • Dirt inside macbook pro screen how do I remove it.

    is there a safe way to clean it. how do I open the laptop and clean it? thanks

    Are you under warranty? If so, tell Apple about it. This is likely a manufacturing defect, as the dirt was probably introduced during the manufacturing process and is not something you can clean yourself.
    Good luck!

  • Gray and white smudges in MacBook Pro Screen

    About 1 week ago, I noticed 2 faint grey smudges in the middle of my MacBook Pro screen. I dismissed it at the time because I could barely see them unless I looked extremely close on a dark screen. I opened my computer up yesterday to see that the amount of spots had tripled from 2 to 6, are becoming more apparent, and  all in the same area in the middle of the screen. They are still only able to be seen on a dark screen. The smudges are about the size of the cursor Also, when I tilt my head or tilt my laptop screen far back on a white screen, I can see that those spots turn slightly brighter white than the rest of the screen. While the grey smudges aren't connected, these white areas appear to connect to make a circle.
    Another quick note, in December, I had a similar problem with my screen. The white spots were in the same circular shape and clear on any background, however, instead of grey smudges, I had spots that were black in the exact same circular shape. Apple labeled it as pixel anomalies and replaced my screen for me with no problems. Do you think it is pixel anomalies or something different? I bought the laptop in September 2011 and it is under every

    Take it in for repairs while you are still under warranty.

  • How much does apple charge to fix a broken macbook pro screen?

    How much does apple charge to fix a broken macbook pro screen?

    No one here would know for sure...my guess? Somewhere around US $700. You'll get it done cheaper at a third-party repair shop.

  • How much to replace broken macbook pro screen??

    how much to replace broken macbook pro screen??

    Few thoughts:
    There is a minuscule possibility that you can successfully convince the Genius that the damage was not due to abuse or mishandling. And if it is still under warranty, a new free screen will be yours. Don't get your hopes up too high, though...
    If a Retina, the cost will be so high that maybe selling it for parts and getting a new one might be a better idea.
    Same may apply if it is very old. Not cause the screen costs arm+leg, but because you will be sinking lots of cash onto a sinking ship.
    If handy with tools, can explore PowerBookMedic.com or IFixIt.com for parts prices and howto.

  • My screen is very dim on my MacBook Pro.  How do I brighten my screen?

    The screen is very dim on my MacBook Pro.  How do I brighten my screen?

    Hi Lake,
    Either press the F6 key or open System Preferences > Displays

  • How do I resize Photoshop - it's too large for my Macbook Pro screen and I can't get to the resize corners?

    Photoshop is too large for my Macbook Pro screen.  I cannot access the resize handles - they're off the screen and I can't drag it.  Any solution?

    Do you see the red, yellow, and red window buttons? If so click on the green one.
    If you don't see them then you are possibly in full screen mode, and pressing the "F" key once or twice allow you to get back to normal mode.

  • Small MacBook Pro screen scratch: Are they normal for a 2+ year old computer?

    Hello,
    I am writing about a topic that may have been mentioned around on these forums multiple times, scratches on the MacBook Pro screen display. In August 2010, I bought my 2010 MacBook Pro and since then I have been very careful with the screen by avoiding to touch it and clean it around every two to three months. However, today, I was cleaning my MacBook Pro screen and a way I examine the screen cleaness is by placing my iPhone 4S LED flash light illuminating the screen which shows the smudges and dirt that the screen has. Unfortunately, today I found 2 scratches on my MacBook Pro screen which run horizontally, these scratches are very small at around 1mm in lenght. They are not noticeable when the screen is on, which is why the scratch may have gone undetectable up until today when I used my iPhone's LED.
    Off course I am a little dismayed because through all my carefullness when I clean the screen (I use a gentle up and down motion to clean the screen), still I was not able to prevent a screen scratch. When I close my MacBook Pro, I still use the plastic material that came on top of the keyboard to avoid any contact of the screen and the keys; I always shake that plastic material before placing it on top of the keyboard . So here's my question is it normal for a almost 2.5 year old computer to have two small scratches as the one I am speaking about.
    I did find the screen bezel at Amazon and I may buy one as a spare and store it in a secure place and use it if there are more pronounced screen scratches.
    Thanks in advance for any answers and suggestions to my predicament.

    Thomas A Reed wrote:
    I have a 2010 MacBook Pro. I do not take any care to put anything in between the keyboard and screen... I just use it as it was made to be used. I don't take any particular care when cleaning the screen... often, it's just rubbing off a fingerprint with my sleeve or the tail of my shirt. No scratches whatsoever.
    How your screen got scratched is not something anyone here can answer. We can speculate, at most, but that's not likely to be very useful. I'd recommend not putting anything between the screen and keyboard when closing the machine. That could very well be the cause of the problem, if something got stuck to that material when you closed it between keyboard and screen.
    Thanks for the suggestion... I will apply these changes to my MacBook Pro's storing procedure and remove the plastic out of the equation. What bugs me is the fact that because the scratch is 1mm long and horizontal it tells me that a force dragged the material. The only thing I can recollect is when one time a family member accidentally passed close to my MacBook Pro with his headphone jack disconnected and hanging, unfortunately the metal part scraped over the screen but there were not scratches to detect. The impact area as I recollect is close to the scratch but the force of the impact and travel distance was not something as forceful to create such damage. Maybe the plastic is the culprit which makes me feel disappointed because I was using it to avoid problems rather than creating one. Anyways, I think I'll buy a spare bezel for my MacBook and in case there are more future and pronounced scratches, I will send it to repairs to an Apple Authorized Service Provider and give them the bezel.

  • My MacBook pro screen is broken (awaiting part for repair) can I transfer keynotes pres onto iPad air? Without a home screen to navigate?

    I am eagerly awaiting the correct parts to repair my MacBook pro screen (my husband dropped it). I have an iPad air but for some reason iCloud has only stored a very old copy of a keynotes presentation I need? Anyway to transfer with being able to see MacBook screen to guide me?
    Cheers

    You misunderstand the memory management scheme and misinterpret the display you're seeing.
    To start with, free memory is wasted memory. Once some disk contents have been brought in, it is wasteful to discard that data just to make the RAM that it occupied "free." Inactive memory is memory that is not currently used, can be given to an application that needs it without doing any disk I/O (or used as a destination for reading disk content) but which currently holds disk data that might be useful in the future. I.e., it's file content of some sort.
    To get a better idea of how Mac OS X manages RAM and how to interpret the Activity Monitory dispaly, see this tech note: Mac OS X: Reading system memory usage in Activity Monitor.
    Rosetta is indeed memory hungry, but it's an interim solution. With 2 GB of RAM installed, you can run a lot of applications with alacrity.
    Lastly, your Safari, an Intel-native application, is currently using 2 GB. This is a known issue with Safari, though it seems to me that it has gotten better since 2.0.3 was released in 10.4.6. Still, it's a bit of a memory hog, to be sure. Now that Firefox, Camino and Seamonkey are all available in Universal (Intel native) forms, you have alternatives. Firefox seems a lot more parsimonious when it comes to RAM.
    Randall Schulz

  • Crack in MacBook Pro Screen

    Hello,
    I am not entirely sure how it happened, but in the right corner of the glass of my 13" MacBook Pro screen there is a crack stretching down to the bottom of that portion of the screen. There is nothing wrong with any other part of the screen, just the crack in the glass.
    I intend to get it fixed before I head back to school in the fall but I was wondering a couple things;
    1. I have the Apple Care Extended Warranty, is there any chance repairs would be covered?
    2. If repairs aren't covered, around how much should I expect to spend to get it fixed through Apple?
    Thanks!

    Hi Jeff,
    Probably not what you want to hear, but I doubt it would be covered as it was likely caused by some kind of physical trauma. AC doesn't cover that. But there's always a chance, and only Apple can decide, so I'd certainly ask. Sorry, I don't know anything about cost. Good luck to you.

  • 2.2ghz macbook pro screen

    Hi, my macbook pro screen cracked after 8 days. I bought a replacement screen brand new online. I have 2 questions, first my machine is the 2.2ghz macbook pro that was 1999.99 list price. Is the screen I purchased the correct one? its model number M9969LL/A and approximately how much labor time should I expect to pay for to re-install this?
    Is it true that apple does not cover these? The machine did not drop or anything and there is no damage to it. There is just a black circle then a spider web of glass on the inside and then all the pixels have turned to colored lines.
    Thanks and I hope you all had a great Thanksgiving!!
    Steve

    I have the Early 2011 2GHz Macbook Pro and I have the same problem too.
    I switched out the logicboard a month ago and today the graphics just went distorted.
    Any solutions? Now I'm thinking it is the Graphics Card.

  • How can I reboot my macbook pro to how i first got it if i don't have the cd

    How can I reboot my Macbook Pro to how it was when I first got it if I don't have the cd

    I had to do this the othe day when  I got my mew retina and set it up and then tried to transfer data from my old mac instead of using migration and made a real mess of it.  And I wanted to start all over again, so I called apple help and they said this:
    Basically what you do is wipe the hard disc clean my reformatting - thats a scary bit
    then reboot holding alt down and you get an option screen
    you choose intalll Lion and it comes in via wifi and takes 2 hours or so , and then its just like an out of the box computer.
    Best look for through some threads to double check the method, but thats basically what I did and it was fine.
    Obviously cos the retina doesnt have a dvd drive, it had to be the only way anyway.

  • Blue vertical thin line at macbook pro screen

    How to remove blue vertical thin line at macbook pro screen?

    It's not likely that YOU can... it's MORE likely that you've a glitch with either your screen or your GPU. You need to take your machine into your local Apple Store or an AASP and have them take a look at your machine. The diagnosis and any estimate for repair will be free.
    Be prepared, though, if you don't have the extended AppleCare Protection Plan, to pay for any required repairs.
    Clinton

  • Calibrating PAL CRT monitor and Macbook Pro Screen

    Hi,
    Can anyone offer any tips on how to calibrate a monitor and the macbook pro screen for PAL colours.
    On my monitor you can adjust the brightness, contrast and the colour temp (which is set to 6500). You don't seem the be able to adjust the colour, for example make it black and white, unles you can do that by lowering the colour temp.

    ... but the MXO won't help the OP with his MacBook Pro screen.
    True, but he did say that he wanted to not only calibrate the MacBook Pro, but another monitor as well...
    Can anyone offer any tips on how to calibrate a monitor and the macbook pro screen for PAL colours.
    Just offering a suggestion...not knowing what that other monitor was.
    Shane

  • Broken Macbook Pro Screen

    So my Macbook Pro screen broke today. The laptop has Applecare and I was just wondering if Applecare covers any part of it? With my IBM Thinkpad T41, the screen broke and IBM paid for half of the $500 repair fee, does apple do anything like that? How much would it be to replace the screen?

    If you must know how I broke two laptop screens, I take my laptop everywhere, I mean everywhere. I am a photographer (I use a Canon 30D if anyone is wondering), as for my Macbook Pro, the screen breaking was the result of me hiking up a rather steep hill, loosing my footing with my laptop in my laptop backpack. The backpack is well padded (Crumpler) but my camera with lens still attached and me falling, isn't too great for a laptop screen. The superdrive was also damaged and there is a nice dent in the bottom.
    The T41 was in a Targus black laptop case, loading a bunch of stuff into my vehicle, left it on the black asphalt, never noticed that I didn't load it into the vehicle, backed up, and you can imagine what happened. Surprising, the casing of the laptop was still fine, didn't even look like it was ran over. Still worked too, I needed an external monitor though
    Message was edited by: DesolataX

Maybe you are looking for