Group addressed e-mails not being received

My new iPad seems to be receiving e-mails that are specifically addressed to me just fine. But, I have noticed that e-mails addressed to a group of recipients (including me) are not being received on my iPad while my computer does. For example, my employer will send out an e-mail to all of the employees (as a group). I can view the e-mail on my computer but the iPad doesn't receive it. And, I'm using the same e-mail account on both. Why?

Johnoo wrote:
OK, I've worked out how to set up a sub - account.
BUT
Concerned that if I set one up it will impact on my current BT Yahoo account, ie could e mails be diverted or will the sub account only be used to persons I share it with? The BTYahoo sub-account is a stand alone account and will only get emails that are addressed to it. If you want emails from it to go to your main account you would need to set up a forwarding rule.
Also if/when I get replies will I see them on my normal BTYahoo e mail "In Box" page or on a different page? No. You would only see them in your "normal" email inbox if you do as I suggest above and have them forwarded to your "normal" BTYahoo email. If you don't do that the sub-account email behaves in the same manner as any other email account and you would need to log onto it to see the emails.
Also
Do you think it will solve the question posed above? You would need to establish what the problem is in the first place such as are the notifications being blocked by your spam filter, are they being sent etc because the same thing could happen if you have them sent to your new sub-account email.

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E mail not being received

Hi, I use BT yahoo mail through outlook 2010, sent mails show as sent in outbox, i get no error message but they are not going to recipients. I have deleted account and re set up in outlook i am using the IMAP settings as on the BT web site. When i send mail from my apple devices using same e mail account they are recieved ok? Any ideas ? Thanks in advance.I should add when i set up account in outlook and hit test message that gets received ok . In additon I can send myself emails using outlook.

I suspect that you may have the same issue as
https://community.bt.com/t5/Email/One-particular-recipient-not-receiving-my-Outlook-mail-but-can/td-...
https://community.bt.com/t5/Email/e-mail-not-being-received/td-p/1343373
https://community.bt.com/t5/Email/Cannot-send-emails/td-p/1343253
One solution may be to temporarily change your SMTP server to
smtp.mail.yahoo.co.uk

Samsung note II, known issue of aol mail not being received on phone

I spent hours on the phone with Customer Service this past Wednesday & Thursday because my aol mail is not being received on my new phone. I just did some research online, and found out this has been an issue with AOL and Verizon since December 2012. The Customer Service rep told me this just happened the past week! What a bold faced lie!
I purchased this phone on or about July 3, and the AOL mail was working fine until this past Wednesday.
This is a know issue, and yet the lie right to your face about it.
I had a C/S rep tell me he would call me back later in the day, before he left work. I told him, I have heard that before. Oh, no, I will call you. Of course he didn't call. Your C/S reps think they can say whatever they want, but the calls have been monitored or tracked someway by your computer system.
I see many others have the same problem with the Samsung Note II and their email accounts.
Since December this has been going on, don't you think it's time you fixed the problem?
Two years ago, when I spent $200 on a phone, I said never again. But yet I wanted a 5.5" screen so I paid up! Never again!

I FINALLY spoke to someone today who was able to solve my problem so far.
In the PLAY STORE....look for K9 email app.....and download that...put in your AOL email address and password. You should now be able to receive your aol email on your phone.
It seems he has a Note II also, and had the same problem.
You would think that MANAGEMENT would tell all their C/S reps how to solve the problem. I guess they would rather lose a customer who has been with them for 10 yrs.

Yahoo mail not being received on Apple Mail.

I have a primary Yahoo Mail account with 3 sub accounts. One of the sub accounts will not longer download emails to my iMac Mail.
However, these emails are being received on my iPhone 6 and iPad3. I have contacted Apple Support by phone and after they troubleshot the problem, it was determined that it was a Yahoo problem. I am having no luck with Yahoo Support. Thank You for any help.

I FINALLY spoke to someone today who was able to solve my problem so far.
In the PLAY STORE....look for K9 email app.....and download that...put in your AOL email address and password. You should now be able to receive your aol email on your phone.
It seems he has a Note II also, and had the same problem.
You would think that MANAGEMENT would tell all their C/S reps how to solve the problem. I guess they would rather lose a customer who has been with them for 10 yrs.

Some sent Mac Mail not being Received

My mac. mail account is receiving mail and indicates it is sending mail but it will not allow me to send my mail to myself (as a test) or to my friend with an active mac mail account. She is having the same problem. In an extra bizarre twist, one small forward externally received mail is able to be sent and received by us both. Neither my friend nor I are getting any error messages on our sent mail. Neither of us have any rules applying to our mail that we are aware of would impact sending and receiving mail. I have tried synching my account, etc.. and nothing seems to work. Can you please help.

Hi. I had this exact same problem, and it had the same oddities yours does. It is an Apple problem, not sure exactly what. But the only way it got solved for me was to write .Mac tech support (be sure it is not their feedback page and also make sure it is .Mac tech support and not Apple). It took them three days, but they finally got back to me and when they did, they gave me detailed instructions that weren't needed, because the problem cleared for me. But not until hearing from them. Either mine was fixed by accident because they cleared the problem for other users who complained or they checked on mine and managed to find the problem.
This cryptic message was included in my email: "Apple has implemented several measures in the .Mac Mail system to help resolve these issues. To assist in our continuing investigation, please inform us in the event that any messages sent from your .Mac account after September 7, 2006, are not received as expected."
There has been some speculation that this problem is being caused by anti-spam software Apple has installed on some servers (to see how it worked—I guess not too well!).
That's all I know about it! There are numerous other threads you can check out for more information, but for me, it was only writing .Mac tech support that made any difference (since the problem was totally on their end).
Another workaround in the meantime—you can change your SMTP server to the server provided for your ISP. I changed it in my .Mac account that wasn't working and it worked fine sending from my Comcast SMTP server.
Hope this helps!
Alexandria

Lines of message in Mail not being received by Windows users

In the last few days I have started having problems with Windows users not receiving all the lines of my messages. I have been using Mail software for years with no trouble. I think some whole messages that I have sent have also gone astray but it's hard to be sure.
Can anyone help ?
I can't send PDFs of all my messages - it would take too long as I send a lot of messages.
powerbook G4 Mac OS X (10.4.8)

It is certainly possible to send/forward attachments that are infected with a Windows virus but your Mac does not have a virus since there are none that affect or infect OS X which just had it's 6th birthday not long ago.
It is a good idea to place attachments below all message text including a signature regardless if sending to an Mac or Windows PC user since all email clients with either platform do not display attachments inline or viewed in place within the body of the message.
But they are not arriving at various recipients, not just only one.
And this has never happened before. It seems odd that different
servers should suddenly all start rejecting my emails.
Yes it seems odd but this is NOT caused by your Mac, by OS X or by the Mail application. Since the messages were successfully sent, the problem lies with the SMTP server being used to send messages with the account or with the recipient's incoming mail server with the latter being the most common.
Your email address or the domain for the address or a range of computer IP addresses may now be mistakenly blocked by the incoming mail server or domain for these recipients but the recipient's incoming mail server is usually where any such problem lies regardless.

Incoming mail not being received

Hi, and thanks in advance for any assistance rendered!
Last evening I got a signal that my Mail quota was reaching full, so I set about finding how to move old messages into folders to clear some room for more email to come in. (I have a .Mac account.) That seemed to go fine, but I have discovered that I have not received a single email from that time until this afternoon... and I get daily emails from some sources, but they did not come in!
I checked account info in mail, and the quota has room for new mail, and the number of messages in the inbox says 15102, and the number of messages in the mail application itself says 15101, but I'm missing more than just one.
I've done all the connecting checks and all the basic stuff, but I'm wondering how to find email that hasn't arrived but should have...
Thanks again for any assistance!
Kcat

This would be very easy to show you, but it can be
quite difficult to explain.
Too true!
It is critical
that you differentiate between your .Mac mail account
as viewed on .Mac with a web browser, and a .Mac
account that you have created in the Mail application
on your Macintosh to access these same messages.
So, when you say, "On the left side bar where it
lists inbox, etc., on the mail window itself, I
managed to create and name folders where I moved some
old messages to in order to lower the quota." I
need to know what you mean.
While I presume that you are describing the left
sidebar in the Mail application, and not the
somewhat similar left sidebar in a browser window
displaying your .Mac account,
You presume correctly.
where there is also an
Inbox along with additional boxes for Draft messages,
Sent mail and mail you have moved to the Trash in
that web view. You can create additional mailboxes in
that same sidebar, but that's not what I was
referring to.
Got it.
If you are referring to your Mail application and
creating mailboxes in it, them moving mail to those
On My Mac mailboxes I described, you will have only
archived them to your Macintosh and simultaneously
removed them from .Mac if, when you did so,
you created them using the On My Mac option,
and not the [email protected] option shown
in the Mail application.
Since reading this, I've managed to do both; I've got the messages in folders under my email [email protected] that I created before I contacted Apple Discussions, and then, in trying to follow your careful instructions (thanks!) on my Mail Application, I created a new mailbox locating it in On My Mac, as I think you meant I should do. I then tried to move the first batch of folders on my mail app by dragging them into the new mailbox/On My Mac folder (all of this is being done in the Mail Application, not the browser of .Mac) and now I have two sets of the same folders; one for On My Mac and the one for my email address. Yikes. Can I safely delete one set, if so should it be the ones in the folders under my email address?
It seems that freeing up only 10 megabyte of room is
almost inconsequential, and your account will very
shortly be out of space again. That leads me to
believe that you didn't create these mailboxes using
the On My Mac option, or you didn't move very many of
your stored messages, relative to the 15,000 plus
messages stored on .Mac itself.
I did only have time to move a couple of thousand emails, and am in the process of moving more mail... I trust I succeeded, as the quota bar went down some.
You should have 1024 megabytes of basic storage,
allocated between iDisk and your .Mac electronic mail
account. If you click on the .Mac home page and press
the Account button then log in, you can see how your
Email storage and iDisk storage options are
configured. If you press the Storage Settings
button, you can allocate additional space for
electronic mail, as long as you have free space on
your iDisk. It appears that the maximum available
allocation for electronic mail is 588 megabytes, not
much more than you already apparently have.
If you cannot allocate more space for electronic
mail, you can press the Buy More button to purchase
up to 2048 megabytes of total storage for $ 49.95 per
year, or 4096 megabytes of storage for $ 99.95 per
year. I believe, however, that your best strategy is
to reorganize (hint: remove) electronic mail messages
from .Mac and archive them on your Macintosh. This
requires that you have sufficient available hard disk
space on your Macintosh, and that you have a strategy
for backing these archived messages up, as they will
no longer exist on the .Mac servers.
Forgive my questions if they seem silly, but am I archiving them from .Mac onto my Macintosh by moving them into the On My Mac new mailbox folders?
I still see some of the ones I moved into folders still in the .Mac window.
Thanks for any and all assistance you give,
Kcat

Dotmac e-mail not being received by some

I have a variety of e-mail accounts, which use a couple of different servers (relay through my ISP).
Within the past week, I have sent a series of e-mails from my non-dotmac account to folks with a dotmac account... I get the sent acknowledgement, but then (about 18-36 hours later) I get a failure notice, that the message has been in the queue too long.
It's only happening when I sent to dotmac accounts, and I do seem to be receiving at least some of my dotmac e-mail.
I've looked through the forums and can't find quite this issue. It's happening with e-mail sent from both my G4 laptop and my G5 desktop. And since I'm not having problems with other e-mail addresses, it seems to me like it's a dotmac server problem.
Anyone else with this problem? Anyone with a suggested solution?
Thanks!
Chris

Sent the message prematurely--- in the raw source view, found the 452 error... so for some reason dotmac is marking it as spam.
I'll deal with my ISP.

Some outgoing mail not being received..

When I send email, it is marked as 'sent' in the sentbox, but people are not receiving it.. at the moment I am sending a second email to ask whether people have received the first. Sometimes they only receive the first email and not the second, sometimes the second and not the first, and sometimes neither...
the messages all show up in the sent box as 'delivered' so there is no way of working out which are at fault.. or why!?

It isn’t clear whether you’re talking about Mac OS
X’s Mail or about some webmail service, but if a sent
message doesn’t reach its destination, it could be
the outgoing server’s fault or, more likely, that the
message was filtered out by either the recipient’s
incoming mail server or the recipient’s mail client
for some (probably spam-related) reason.
Check that your System Preferences > Date &
Time settings are correct. An invalid timestamp
in the message headers could be the reason one of the
servers involved is rejecting those messages. And if
the mail client used to send those messages doesn’t
set the date & time correctly, that could also have a
bearing on this. .Mac webmail, for example,
apparently doesn’t add a Date header to the
messages sent that way, which could very well have a
bearing on those messages being filtered out at the
recipient’s incoming mail server.
We are having the same problem with our Mail program. Some recipients are not receiving emails at all. Some receive one but not another. Yesterday, an email was sent to one person, copying another. Neither received it. We resent. The second time was definitely received by the person who was copied (not sure about the "To"). Then, a couple of minutes, later, the first version appeared in the copied person's inbox. One person has been sent two different emails in two days and we are still getting a "haven't heard from you response." Yet, I know that majority of emails being sent out do go through.
I have checked the Date & Time in System Preferences to ensure that they are correct. (They are.) I have also thought that perhaps our domain or host has been barred by the affected recipients' email programs. After reading this, though, I am leaning more to the possibility that the problem lies with the outgoing server. It was recently switched to SMTP, and there were problems initially that I thought had been resolved.
BTW, Mail preferences are set up to pull emails directly from our website's host server and are set out via our ISP.
I'd like to know how everyone makes out.
Thanks,
Christopher

Mail not being received.

Hello Everyone,
I've been helping my aunt with her MacBook anytime she encounters an issue. She doesn't do all the fancy programing or sets specific settings to customize her laptop. All she uses it for is music, internet, facetime, mail, and occasional word processing for my little cousin. She called me with an issue that her password wasn't working in the Mail app on the computer. We opened Safari to go to the mail site, (www.hotmail.com) to see if her password was infact incorrect. Her password was correct, so it's the Mail application that isn't working. Can anyone help us please? I've done everything that I know on my end.
Thanks in advance guys!
Awaiting,
yanez10

Was this ever resolved? I know 3 people (including myself) with Mac mail having same issue last few weeks.
Completely UNRELIABLE!!!
Please advise solution and what apple doing to resolve.

Sent mail is not being received

Some of my emails use my me.com account are not being received by the recipient.
The emails show being SENT in my SENT box.

I have a similar but perhaps unrelated problem. Every now and then, I send an email on my gmail account using Mail. The sent mail appears in my sent box, but never arrives, and does not appear in my webmail sent box (where it usually does, using gmail). Most of the time it works, and it even works most of the time with people it has had a problem with, including mail I send to myself at work at my professional address. Usually arrives...but not always. I don't know how to trust my sent mail box without always going on the webmail to make sure it actually went out. I only have this problem when using the Mail application, but there are no other common characteristics (attachements, ISPs, etc) to say there could be a problem with one of those things. Anyone else have this problem?
Susannah

I've set up my Gmail account to auto forward messages to iCloud Mail but message are not being received. Can anyone help?

I've set up my Gmail account to auto forward messages to iCloud Mail but message are not being received in iCloud Mail.
Can anyone help?

Try this out... this worked like a charm:
*On a desktop PC, log into your gmail account.
*Click the gear up in the top right corner > Settings
*Click Accounts
*Under "Change Account Settings", click "Other Goole Account Settings"
*Along the left, click "Security"
*Under 2-step verification, click "Manage your application specific passwords"
*It will ask for your usual gmail account password and take you to a page that says "
Authorized Access to your Google Account
*You will see a box to type in something (I just typed in iPad) then click "Generate Password"
*It will generate a random password for you... you will need this password Once in your iPad....
Now...
*Go to your iPhone Settings>Mail, Contacts, Calendars>Add Account>Google
*Type in your name, your usual gmail email address and for the password, type in that random one generated on your PC
It should work from there, if not follow what is below!
*On a desktop PC, log into your gmail account.
*Click the gear up in the top right corner > Settings
*Click Accounts
*Under "Change Account Settings", click "Other Goole Account Settings"
*Along the left, click "Security"
*Under 2-step verification, click "Manage your application specific passwords"
*It will ask for your usual gmail account password and take you to a page that says "
Authorized Access to your Google Account
*You will see a box to type in something (I just typed in iPad) then click "Generate Password"
*It will generate a random password for you... you will need this password THREE TIMES in your phone or ipad....
Now...
*Go to your iPhone Settings>Mail, Contacts, Calendars>Add Account>Other>add mail account
*Type in your name, your usual gmail email address and for the password, type in that random one generated on your PC
*Next
Incoming Mail Server:
Host Name: imap.gmail.com
User name: (your gmail email address)
Password: TYPE IN THAT RANDOM PASSWORD AGAIN
Outgoing Mail Server:
Host name: smtp.gmal.com
User name (your gmail email address)
Password: TYPE IN THAT RANDOM PASSWORD AGAIN
Done
And allll the emails came rushing in Hope this works for you!

Only Incoming emails not being received on Mac Mail

Hello,
I am able to receive incoming emails on my Blackberry as well as my Webmail, but since a couple of days, my incoming Emails are just not being received on my Mac Mail, specific to 1 Account only. I have multiple accounts on my Mac Mail.
Please assist.

Hello Shadab333
Start with using Connection Doctor to see if there is anything that is preventing it from receiving email. Depending on the settings of that email address in Mail you may not receive them once they have been checked elsewhere. Check out the article below to troubleshoot the issue further.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Regards,
-Norm G.

Yahoo e-mails are not being received on iphone 4.

Yahoo e-mails are not being received on iphone 4. I had to go website to retrieve about 50 emails from last couple of days. Everything looks correct in settings and I haven't changed anything that I know of. Please help if you've encountered this issue.

I tried the suggestion of deleting the account and starting over from scratch (twice), to no avail.

Mail suddenly not being received from server. The ISP tells me there's nothing wrong at his end. I can see emails on the server if I look up WebMail; they don't come into Mail. I haven't changed anything lately.

Mail suddenly not being received from server. The ISP tells me there's nothing wrong at his end. I can see emails on the server if I look up WebMail; they don't come into Mail. I haven't changed anything lately. The incoming server details haven't changed; the Connection Doctor shows the accounts are connected; I've turned everything off including the modern. Have exhausted my limited knowledge. Anyone with something similar?

I have decided to dedicate this thread to the wonderful errors of Lion OSX. Each time I find a huge problem with Lion I will make note of it here.
Today I discovered a new treasure of doggie poop in Lion. No Save As......
I repeat. No Save As. In text editor I couldn't save the file with a new extension. I finally accomplished this oh so majorly difficult task (because we all know how difficult it should be to save a file with a new extension) by pressing duplicate and then saving a copy of the file with a new extension. Yet then I had to delete the first copy and send it to trash. And of course then I have to secure empty trash because if I have to do this the rest of my mac's life I will be taking up a quarter of percentage of space with duplicate files. So this is the real reason they got rid of Save As: so that it would garble up some extra GB on the ole hard disk.
So about 20 minutes of my time were wasted while doing my homework and studying for an exam because I had to look up "how to save a file with a new extension in mac Lion" and then wasted time sitting here and ranting on this forum until someone over at Apple wakes up from their OSX-coma.
are you freaking kidding me Apple? I mean REALLY?!!!! who the heck designed this?!!! I want to know. I want his or her name and I want to sit down with them and have a long chat. and then I'd probably splash cold water on their face to wake them up.
I am starting to believe that Apple is Satan.

Group addressed e-mails not being received

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