Group Chat hidden window blocks mouse clicks in top-left corner of screen

Hey guys, I'm not sure if this is the right place to report Group Chat bugs or not, but we're using Office Communicator Server 2007 R2 Group Chat, Version 3.5.6907.0.
The problem is that Group Chat places a hidden window in the top-left corner of the screen, and intermittently it blocks mouse mouse hovers and clicks. Many people in our office experience this, so it's not just myself. Closing Group Chat fixes
the problem, and when you click Exit on the Group Chat tray icon, you can actually see the "Logging out" window appear where the mouse clicks are being blocked.
Here's a pic showing where the transparent Group Chat box is lying over my Visual Studio app, so I'm unable to click File, Edit, View, or Git. I used UISpy to find and identify
the transparent window.
- Dan - "Can't never could do anything"

Another user with the exact issue as described above. After spending a lot of time troubleshooting the problem I have narrowed down the events that produces the 'hidden window'. If GroupChatConsole.exe is running and the user locks and then unlocks
their computer, this problem occurs. This would explain why closing and re-opening Group Chat appears to 'fix' the problem. If the computer is locked and unlocked again though (with Group Chat running), the problem returns. It doesn't matter if
the main Group Chat window is open or minimized to the task bar or notification area.
We have tried all the basic troubleshooting such as uninstall/reinstall, reboot, etc. We even imaged a brand new laptop and migrated the user to the newer model, but problem starting occurring again after a few days.
I love troubleshooting challenging problems, but this is something I have never encountered before... and after tirelessly searching the internet, doesn't seem like many others have, either. I hope someone else can provide some more insight or
clues to permanently fix this problem!
Best Regards,
-J

Similar Messages

Anytime I move my mouse my current window disappears. I move the mouse to the top left corner and then I comes back. How can I turn this off?

Anytime I move my mouse my current window that is open disappears. When I move my mouse to the top left corner it comes back. How do I turn this off? It's not a Zoom issue, it disappears completely. Help please.

Are you running 10.6 Snow Leopard as your profile indicates?
If so, it sounds like maybe an Expose or Active Screen Corners issue?
Go to Apple > System Preferences > Expose & Spaces > Expose and
1. experment with the Active Screen Corners selections
2. take a look at your F key settings for Expose
3. lastly check your Dashboard settings

My Magic Mouse (wireless) paired with my 2010 iMac: Often at startup the cursur just sits in top left corner of screen, frozen. Not a battery problem. New. I take batteries out, reboot (a real pain)... then ok. HELP!

My Magic Mouse (wireless) paired with my 2010 iMac: Often at startup the cursur just sits in top left corner of screen, frozen. Not a battery problem. New. I take batteries out, reboot (a real pain)... then ok. HELP!

Hello:
Try resetting the PRAM and SMC.
Barry

Mouse cursor is stuck top left corner of screen. It will not move. Tried both my Bluetooth mouse, and a USB mouse. Not moving but will click

Tried un pairing the Bluetooth mouse and reconnecting it. No change. Tried both those resets people suggested to others in the forums, that didn't help either. Borrowed my friends USB mouse for his Mac, the same thing. Cursor will not move, but the click works.(this is what is happening for both)
If you are kind enough to offer help, please be aware of the following: this is my first Mac. I really know nothing about them.

Yes, once when I first noticed it, and each time I tried both the pram reset, and when I did the other reset (holding down p&r and the other two buttons before the grey screen, and waited for it to reboot from there). Can't remember what that reset was called

A white block appears in the top left corner of my screen - how do I get rid of it without restarting Firefox every time?

This seems to happen after I've used Firefox for a long time, or I've had several tabs open. The block covers all windows, whatever application I choose, and can't be dragged. I have to close Firefox and reopen it to remove it.

Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

When I open firefox a new window automatically opens at the top left corner of windows. I can only close it through taskbar. I cannot maximize or move it.

i think this problem startedafter some online installations . there is a black window appearing everytime i open it. I tried reinstalling firefox but i dint want to lose any of ma plugins so during reinstallation i kept ma plugins. And the problem still exists.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

Mouse moves automatically to left corner of HP TouchSmart 320 PC using Windows 7

My mouse jumps to top left corner of my HP TouchSmart 320 PC using Windows 7. In the middle of typing the mouse jumps to the corner of the screen. I have installed new batteries but no change.

Hello Insexec. I understand you are experiencing a strange mouse issues. Just to cover all of your based, I would perform a system recovery of the computer. Alternative, you could try uninstalling and reinstalling the mouse driver, or try a different mouse. However, a system recovery will become essential if the issue is not resolved with the suggestions I listed. Here is some information on how to perform a system recovery.
Let me know if you have any other questions or concerns. I'm only here to help!
Mario
I worked on behalf of HP.

How can i open a link in new window (shift + Mouse Click) while not switching to the new window

I want to open a new window (shift + Mouse Click) while not switching to the newly opened window. The focus should remain on the window from where i have opened the link.

You can do that with tabs, but not with windows AFAIK.

I forgot how to use the setting, move the mouse to the upper left corner and the windows become smaller for an overview?

i forgot how to use the setting, move the mouse to the upper left corner and the windows become smaller for an overview?

I'm not quite sure what you want - if you want an overview of all open windows, use the F key.. Otherwise please post back and be more specific.

Whenever I reply to an e-mail the window comes up but without the paper airplane in the top left corner. The only way to send the reply is to close it and save as a draft. Then I can pull it up from Drafts and it has the airplane on it.

Whenever I reply to an e-mail the window comes up but without the paper airplane in the top left corner. The only way to send the reply is to close it and save as a draft. Then I can pull it up from Drafts and it has the airplane on it.

Launch Mail.
Click "New Message" in the Toolbar.
When the new message window opens up, click "View" menu in the menu bar.
Select "Show Toolbar" from the dropdown.
or
Select "Customize Toolbar from the dropdown.
When the Customize Toolbar sheet drops down, drag "Send" button
or drag "default set" into the toolbar.
Click "Done".

My MacBook Pro just turned itself off while installing Windows 7. It has now got a black screen with a white flashing bar in the top left corner...what can I do?

I was just installing windows 7 onto my MacBook Pro. I selected to have 200GB for Windows and the rest leave for Mac.
I clicked install and the bar filled up as it should do. However, once the install had completed, my MacBook turned itself off. I assumed this was normal. Now, my MacBook has a black screen with a white flashing underscore in the top left corner.
What is wrong and what should I do?

Hold down the Option key when starting up then on the sceen that comes up select Mac OS X to boot from.
The Win 7 install didn't go well and is hung in some way. You should use boot camp assistant to remove the win partition and start over.
Make sure you are using a Retail version of Win 7. A Branded OEM version, like ones from Dell and HP, will NOT work to install Windows 7 on your Mac.

I have a small window quickly popping up and disappearing in the top left corner of my screen?

I apologize in advance if this has been covered elsewhere, but I have been searching and haven't found anything yet. And thank you for any help you can offer, it is greatly appreciated.
Every 15 seconds or so a small, empty window will pop up in the top left corner of my screen and then vanish instantly. It opens and closes in a blink, so quickly that I am not able to interact with the window in any way. However, it shows up momentarily as a firefox tab on my bottom panel, so I know it is a firefox problem.
It is only an issue because whenever it pops up I am exited from fullscreen if I am watching a video online, and anything that I am typing while the window pops up will be ignored.
I am currently running Linux Mint Olivia 15 Cinnamon. However, I had the exact same problem when I was running Windows 8. In both cases, firefox has been installed, uninstalled, and reinstalled, which does not fix anything. I have updated firefox since it started happening, which also did not fix anything.
It was very tricky, but I did manage to get a screenshot of the box while it was open.
The same question was asked here, but never resolved: https://support.mozilla.org/en-US/questions/953373

Does this only happen on specific pages?
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can try to disable notifications as a test (you may want to reverse this).
You can try to set the dom.webnotifications.enabled pref to false on the about:config page.
*http://kb.mozillazine.org/about:config

CS6/Mac Air - Cannot find windows that I reduced using top left buttons.

When I click the middle yellow button(with minus bar inside) top left corner of an open window/canvas it reduces the file and you see it close and swoop doen into the Photoshop icon on the bottom toolbar. How do I find those windows to reopen/expand back to my Photoshop window? Can't find them anywhere. I know they are still active as I did not click the red close button, only the reduce size button.

Thank you, John.
I had completely forgotten about the Dock option to minimize windows into the icon of their own applications.
I now remember seeing that option when it appeared for the first time and thinking "why would I want to do a thing like that?"
(I'll probably forget about this again, eventually. …unless I start using it right away.)

Every time I scroll, there's a clicking sound coming from the top left corner of my macbook

Similar to the clicking sound of my hard drive, every time I scroll, or whenever there is any sort of animation on my screen, there's a similar clicking sound coming from the top left corner on my , around the area where the microphone is. I know the hard drive is at the bottom right corner, so is this a graphics card issue or am I overlooking the issue?

It is better to take the MBP to the Apple store for evaluation.
They have the diagnostic tools to make sure that there is no problem with the computer.

Under Windows 7, 64-bit, Firefox intermittently will not open a new window - all I get is a grey screen, with a tiny part of my homepage displayed in the top left corner of the screen.

The problem began after a recent Firefox update. Occasionally, when I try to open a new Firefox window, all I get is a grey screen with a tiny section of my homepage visible in the top left corner of the screen. NOTE: Firefox stores all of these aborted attempts, as, whenever I close it and then re-open it, the first time I open a new window it automatically opens all of the windows that had originally failed to open.
== This happened ==
Every time Firefox opened
== on or about June 26, 2010

Got the exact same problem aswell, finally fed up with it now as i just started up firefox and 14 new windows opened because of this bug, luckily my computer can handle them but someone with a slower processor it would have been a nightmare, needs fixing ASAP.
Reverting back to 3.6.3 until this issue is solved. (link for anyone wanting to do the same below)
http://www.filehippo.com/download_firefox/7345/

Group Chat hidden window blocks mouse clicks in top-left corner of screen

Similar Messages

Maybe you are looking for