Group Policy not getting read on new laptops

I have a batch of new Dell Latitude E5500 laptops.. Using Zen 7 on
netware 6.5.. downloaded the latest agent as a troubleshooting plan.
The agent read enough of the assigned policy to create a DLU but does
not read enough of it to apply the group policy and does not read the
profile or re-save the profile to the users home folder.. the same
policy works just fine on the other 1200 computers in the school
district.. any ideas ??
Thanks in advance
Doug

Doug,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.novell.com/faq.php
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and rest assured we will issue a stern reprimand to our posting bot.
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Your Novell Product Support Forums Team
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    Here's the skinny on our situation.
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    Cheers.
    Bill Prehl
    "Bill Prehl" <[email protected]> wrote in message
    news:[email protected]...
    > Environment:
    > Client 4.83SP1
    > Windows 2k SP4
    > Netware 5.1
    > eDir 8.7.3
    > Zen 3.2
    >
    > Symptom:
    > After several agonizing days of going through the TIDs and turning on
    > debugging and checking all file dates on the workstation in question, a
    > working laptop and the public folders on the servers I've come up with the
    > following but I don't know the cause:
    >
    > The workstation in question (and there are sporadic workstations with the
    > same problem) finds and uses the Container Policy (ZEN3 version) then
    reads
    > the User Package but will not execute the binding orders of the Group
    > Policy. As a matter of fact, I turned on Group Policy logging (TID
    > 10058023) and a file is never created. Also, the Group Policies subkey in
    > the "HKLM/Software/Novell/Workstation Manager". I turned on ZenPOL32
    > logging and compared my laptop which is working to the workstation in
    > question. First, they are not applying the policies in the same order
    (DLU
    > is always first, but after that, the order is hap-hazard). But, I also
    see
    > some sections that make me wonder why the workstation is giving up. These
    > files are huges so I'd rather not post in this, but I'll put the pieces
    that
    > are raising my eyebrows:
    >
    > Workstation in Question has the following piece about the Group Policy
    > Package:
    >
    > *********
    > ENTER ZENGetPolicyPackageDN -- tree = EPSD_TREE
    > ZENGetPolicyPackageDN -- policyDN = CN=Student User
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    > Preferred Tree = EPSD_TREE_______________________
    > Set Context to Tree = EPSD_TREE
    > CreateContext = 2
    > NWDSWhoAmI-2 returned (0)
    "CN=100341.OU=Students.OU=LMMS.OU=Middle.O=EPS D".
    > Verify TYPED (0) "CN=100341.OU=Students.OU=LMMS.OU=Middle.O=EPS D".
    > Preferred Tree = EPSD_TREE_______________________
    > Set Context to Tree = EPSD_TREE
    > CreateContext = 2
    > DSGetObjectAttrVal -- objectName -- CN=Student User
    > Package:WinNT-2000-XP:Windows Group
    > Policy.OU=ZFD3.OU=Policies.OU=LMMS.OU=Middle.O=EPS D
    > DSGetObjectAttrVal -- attrName -- zenpolAssociation
    > EXIT DSGetObjectAttrVal -- ccode -- 0
    > ZENGetPolicyPackageDN -- packageDN -- CN=Student User
    > Package.OU=ZFD3.OU=Policies.OU=LMMS.OU=Middle.O=EP SD
    > EXIT ZENGetPolicyPackageDN
    >
    > *********
    >
    > The Laptop, in comparison for the same Group Policy Package has the
    > following:
    >
    > *********
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    > Package.OU=ZFD3.OU=Policies.OU=LMMS.OU=Middle.O=EP SD
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    > FindPolicy - attrName = zenpolPolicy attrType = zenwmGroupPolicy
    > ZENGetObjectAttributes - attrName = zenpolPolicy objName = CN=Student User
    > Package.OU=ZFD3.OU=Policies.OU=LMMS.OU=Middle.O=EP SD
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    > Group Policy.OU=ZFD3.OU=Policies.OU=LMMS.OU=Middle.O=EPS D
    > Enabled Policy(platformSpecific[4]) = CN=Student User
    > Package:WinNT-2000-XP:Windows Group
    > Policy.OU=ZFD3.OU=Policies.OU=LMMS.OU=Middle.O=EPS D
    > IsStringInList -- zenwmGroupPolicy -- is already in the list.
    >
    > *********
    >
    > It appears that the workstation in question is having trouble resolving
    the
    > Effective policies. The laptop, on the other hand, has no such entries
    > anywhere in the log about effective policies.
    >
    > If anyone has ideas I would love it. Uninstalling the 4.83sp1 client and
    > reisntalling did not help. I've DSREPAIR'd the tree several times with
    > Rebuild Operational Schema. WHen I uninstalled 4.83sp1 I checked the
    > registry and the Novell subkey was cleared out.
    >
    > I'm burnt out on this one. If you want both log files, please post your
    > email address without the @ symbol and I'll fire them off to you.
    >
    > Thanks in advance.
    >
    > Bill Prehl
    > Network Manager
    > East Penn School District
    > prehlb at eastpennsd dot org
    >
    >

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    Associations
    Groups (Teachers, Students)
    I can get the workstation policy to apply with no problem. The problem comes when a users logs on. It doesnt matter if a new user is being created or if they are simply just switching users. User group policy doesnt apply randomly. The strange thing is it does copy down to the machine. If I connect to the admin share on a newly imaged workstation (with no policy applied) and open c:\windows\system32\ you see the creation of GroupPolicy.Usercache Folder and it copies to the GroupPolicy Folder which is were it applies policy from. Also you can see policy dynamically changing if different users logs on. The Registry.pol updates in the c:\windows\system32\ GroupPolicy.Usercache\User folder and c:\windows\system32\ GroupPolicy \User Sometimes group policy applies and sometimes it does not. When a user logs on you see the policy that was copied down apply. For example the run option is taken away from the start menu. During the log on process this remains in effect but when the process completes its almost like policy is take away. When this occurs I can run WMSCHED.Exe and reapply the user policy and it will apply sometimes. I tried applying group policy through both groups and organizational units. Both with the same results. I was wondering if anyone has had issues with applying group policy with ZEN or if I am doing this incorrectly. Any help would be much appreciated. Thanks.

    rscurr,
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