Group Tree Problem

Hello Everybody,
I have a report which was developed by previous developer.This report is working fine execpt no group tree was displaying on preview mode on left side of the report. Now users want's to display this tree,so that they can navigate to each group. Can anybody please tell me how to display this tree.
Thanks
Ram

Hello Ram,
1) Open your CR Designer-->File tab->Report options--->Check "Show Preview Panel"
2) In the designer toolbar, click on "Toggel Preview Panel" button.
Hope this helps !!
Regards,
Chinmay Athavale

Similar Messages

Sub report group tree in main report Using crystal report 12

Hi experts,
    I have a strange requirement like, same data needs to be grouped two different ways in a same report. Like
Store1:
    Summary of sales on each item chart
Store2:
    Summary of sales on each item chart
.....it goes like this
Department1(multiple stores)
      summary of sale on each item chart - store1
      summary of sale on each item chart - store2
     --........ it goes
Department2
      summary of sale on each item chart - store3
--........ it goes
   Its in single report, the first part is grouped only with store and in second part the store is under department. How to do this in same report?
    I achieved this by creating a sub report to display the first part of data and in the main report sup report data plus the second part of data will be displayed. And its working well but now the problem is the group tree, I'm not able to see the sub report group tree in the main report.
   How to get the sub report group tree in the main report, Or is there any other better way is there so i can get both the data as well the group tree. Please help me to solve this. CryCryCry
I'm using crystal report 2008(installed separately) with Visual Studio2008 (.Net3.5)
Thanks in advance.

Hi
Thanks for the reply.
    Yea both data source are same(Datasource is SQL Stored Procedure). I cant use like that, because my client needs the group tree also. In case if there is no group tree, we can create one more group and supress it conditionaly. But here the problem is there is no way to suppress any of the group item in group tree as we can do it in the detail section.
    So please me with some different ways and also , please clarrify the following doubts
1. Can we supress one or more items in the group tree.
2. Can we get the sub report group tree in main report(Everything is working when i used the sub reports except the group tree). So I'm trying for different ways to do, but none is helping me
Please help me

Hide the 'group tree' in crystal reports 2008

Hey Guys,
Please help me out.
I need to hide the group tree which automatically shoots on the crystal report after execution.
This is what i need to see. Only the report data (After report execution) i do not need to see the group tree under the tab 'main report' which appears on the left had side of the report.
I know that in the previous version there was an option which would hide the group tree option under File>Report Option> uncheck Group tree.
But there is no option here in CR 2008.
Is there a code i need to insert somewhere in the report??
Regards,
Harvino

Hi Chinmay,
Thanks for your quick reply, I was late on the reply because I had a load of other things to do. Sorry for that....
I am aware that we can click the toggle panel to remove the group tree.
But a user wants to hide the group tree on 1st run,,,, that is causing the problem.....
I cant seem to find an option we can disable group tree for the user, so that he may not view the group tree..
Harvin

Group Tree: Error in Ajax response - message: missing } in XML expression

Hi,
We were using a previous version of Crystal libs and viewer. I wanted to get up to date with the latest jars and viewer so I downloaded and installed the version with Eclipse 3.4.1 and crystal development bundled together.
I've copied the new jars from there into my existing project. I've also copied the folder cyrstalreportviewers into the project. We're using Tomcat 6.
I've now got a problem with the Group Tree at the moment since I started using the latest libraries and crystal report viewers.
My web.xml looks like this.
        <context-param>
          <param-name>crystal_image_uri</param-name>
          <param-value>/crystalreportviewers</param-value>
     </context-param>
     <context-param>
          <param-name>crystal_image_use_relative</param-name>
          <param-value>webapp</param-value>
     </context-param>
        <servlet id="CrystalReportViewerServlet">
          <servlet-name>CrystalReportViewerServlet</servlet-name>
          <display-name>CrystalReportViewerServlet</display-name>
          <servlet-class>
               web.servlet.ReportingViewerServlet
          </servlet-class>
          <load-on-startup>1</load-on-startup>
     </servlet>
       <servlet-mapping id="CrystalReportViewerServletMapping">
          <servlet-name>CrystalReportViewerServlet</servlet-name>
          <url-pattern>/CrystalReportViewerHandler</url-pattern>
     </servlet-mapping>
A request to the uri https://......../WebApp/CrystalReportViewerHandler?id=3
The servlet doesn't do anything that seems to be uncommon. I can post more precisely what it does if needed.
The report will load correctly, I don't get an error page asking if my crystalreportviewers/ path is accessable to the server.
I get a parameter page asking for a value. I enter that and click OK.
The viewer sends a POST request to my Servlet and is handled correctly.
The report is then loaded.
On the click of an item in the Group Tree it sends an Ajax POST request and I then get the following error:
message: missing } in XML expression
fileName: https://localhost:8080/WebApp/crystalreportviewers/allInOne.js
lineNumber: 10
stack: ()@:0
eval("(\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n)")@:0
([object XMLHttpRequest])@https://localhost:8080/WebApp/crystalreportviewers/allInOne.js:10
([object Object],[object Object],[object XMLHttpRequest])@https://localhost:8080/WebApp/crystalreportviewers/allInOne.js:12
([object XMLHttpRequest])@https://localhost:8080/WebApp/crystalreportviewers/allInOne.js:10
()@https://localhost:8080/WebApp/crystalreportviewers/allInOne.js:10
([object XMLHttpRequest])@https://localhost:8080/WebApp/crystalreportviewers/allInOne.js:10
([object XMLHttpRequest])@https://localhost:8080/WebApp/crystalreportviewers/allInOne.js:10
([object Object],[object Event])@https://localhost:8080/WebApp/crystalreportviewers/allInOne.js:10
([object Event])@https://localhost:8080/WebApp/crystalreportviewers/allInOne.js:10
name: SyntaxError
Clicking on the Groups headers on the right hand pane work as expected. Although I notice they are not Ajax requests.
I've spent a few days at this now and I feel like I'm running out of options but to revert back to the previous version we were using. I presume this works elsewhere so I've got to be doing something incorrectly with my setup.
If anyone needs more info then please ask.
Thanks,
Patrick

Hi Ted,
Thanks for your reply.
That's our own Servlet. It extends javax.servlet.http.HttpServlet
doGet does the following stuff:
Creates a ReportClientDocument.
Sets the ReportAppServer to "inproc:jrc".
Opens the report as read only.
Gets the DBController and calls logon on it.
Then calls replaceConnection.
Adds some discrete param values.
Creates a CrystalReportViewer.
gets the report source from the report client document.
sets the report source on the crystal report viewer.
set own page to true.
sets the report source in the session.
The crystal Report Viewer then processes the Http Request.
doPost:
gets the report source from the session.
creates a CrystalReportViewer.
sets the report source on the crystal report viewer.
set own page to true.
The crystal Report Viewer then processes the Http Request.
One thing I changed in there was the way the data source was changed. It used to loop through tables.
Tables tables = clientDoc.getDatabaseController().getDatabase().getTables();
newTable.setQualifiedName(qualifiedName);
clientDoc.getDatabaseController().setTableLocation(origTable, newTable);
Now it does this:
DatabaseController dbController = clientDoc.getDatabaseController();
dbController.logon(username, password);
dbController.replaceConnection(new ConnectionInfo(), connectionInfo, null, DBOptions._useDefault);
If you need more info please do let me know. Thanks for your help.
Patrick

Analytical Services failed to get user's parent group tree with Error

Hi,
We have a frequent errror during our weekly batch for an application.
The context:
- Essbase Administration Services we are using is version is 9.3.1.
- 8 applications are calculated during the week-end. The scripts executed are exactly the same for the 8 applications.
- For example let's say that 5 scripts are launched during the night in the batch for each application (script 1, script 2 ... script 5)
- App1 and App2 are launched alone and before the 6 others applications as these applications database are 3 x bigger (App1 is calculated alone, then app2 is calculated alone, then app3 to app8 scripts are launched in the same time).
The issue :
- We don't see any issue for app3 to app8, the calculation are executed without any problem from script1 to script5.
- But we have an error in App1 and App2 log when the bath execute script 4 and we see the following error in the server log **
"Analytical Services failed to get user's parent group tree with Error".
(** : we don't see any log for script 4 in the application log - it's like the server bypass script 4 to go directly from script 3 to script 5 )
Nothing special is done in script 4 but just an aggregation of the Year dimension (using a @SUM(@RELATIVE(Year,0)) calculation.
I think that there is may be a synchronization error with Shared Services but what is strange is that it's always for the same script 4 and the batch is launched at different time every week-end.
Can the issue be linked to the size of the database of applications (8 Gb) and difficulties for the processor to executes aggregation in a large database volume ?

Hi,
According to your description, my understanding is that the error occurred when sending an email to the user in workflow.
Did you delete the existing Connections before setting NetBiosDomainNamesEnabled?
If not, I recommend to delete and recreate your AD connections, then set NetBiosDomainNamesEnabled to true.
Or you can delete the original User Profile Service Application and create a new one, then set the NetBiosDomainNamesEnabled to true and start the User Profile Service Application
synchronization.
More reference:
http://social.technet.microsoft.com/wiki/contents/articles/18060.sharepoint-20xx-what-if-the-domain-netbios-name-is-different-than-the-fqdn-of-the-domain-with-user-profile.aspx
Best regards.
Thanks
Victoria Xia
TechNet Community Support

Group tree does not always render data in ActiveX viewer

We are using Crystal XI R2 and the RDC/ASP interface to render reports in the ActiveX viewer. The web server is a Windows 2008 R2 64 bit machine.
Yes, I know it is not supported but I was hoping someone may have a workaround.
We got the ActiveX viewer to render by making the noted fix to rptserver.asp but the problem we are now facing is that on certain reports, the group tree pane will not render all the data properly and comes up blank. The main report pane is no problem and displays the data fine. The problem seems to be related to the amount of data that the group tree pane is displaying and some reports will render it properly whereas others will not.
Anyone seen a similar problem before and have any clues as to how to correct it?

Does it work on WIN 2003 server?
The problem seems to be related to the amount of data that the group tree pane is displaying and some reports will render it properly whereas others will not.
If as a test if you filter the data so there is less of it, does the group tree pane appear on these reports?
Make sure the 'DisplayGroupTree' property is not set to False.
- Ludek
Edited by: Ludek Uher on Jun 17, 2011 6:55 AM

Group tree display

I am looking for a way to filter what is displaying in my group tree. I have a report that displays three groups. I have been able to filter the report to only show the data in the report that I want it to display but my group tree still shows data.
Example: My report queries a database for alarm signals that occur for an account during a specified time period. I have three paramaters set up:ptransmitter, pStartDate, pEndDate. When I run the report, I can see the data based on the three parameters. If I only select a 1 month time period, the group tree is showing 18 months even though if you drill down to any month outside of the specified paramater, the data is not there for those months. This is puzzling to me because I do not have the same problem with the other groups on the tree, only the date(s).
Any ideas?
Tom

Hi Tom,
You can't filter group tree, this is by design. Once you pickup the data from our database, it will create the group tree even if you filter data based on your record selection.
To avoid this you will have to filter the data at database end.
Thanks,
Sastry

ActiveX Viewer: Preventing Group Tree from displaying

We use URL reporting to bring the reports up in the ActiveX Viewer. With BO XI R2 the viewer always displays the group tree section even when the report is set to not generate the group tree. And of course we get lots of question on why this part is just displaying as a white section. This was not an issue in CE10 and we wonder how we can control this behaviour in the ActiveX Viewer.
Regards,
Stig

Does it work on WIN 2003 server?
The problem seems to be related to the amount of data that the group tree pane is displaying and some reports will render it properly whereas others will not.
If as a test if you filter the data so there is less of it, does the group tree pane appear on these reports?
Make sure the 'DisplayGroupTree' property is not set to False.
- Ludek
Edited by: Ludek Uher on Jun 17, 2011 6:55 AM

Create bookmarks from group tree issue

Hello,
I am the administrator of a calibration software that uses Crystal Reports as it's reporting engine. I currently have Crystal Reports XI Product Version 11.0.0.1282 installed on my computer.
I designed a report last week and when I would export it to a pdf, either through Crystal Reports or through the calibration software, I would have an option allow me to create bookmarks from group tree. It worked great. I then sent this report to our field engineers with instructions on how to run it and no one was able to see the "create bookmarks from group tree" option. Why would this be?
I thought it had something to do with not having the newest version of Crystal Reports so I tried to update the software from Help > Check for Updates. It searched for updates but then timed out and gave me a message that I was not connected to the internet even though I was. I then found my way to this site and downloaded "crxir2_sp4_full_build.exe".
I tried to install this and everything was going good until I was prompted to locate the file CrystalReports.msi. I could browse to any location but by default it was trying to find it in my temporary internet files for my browser. I searched my computer and did not have this file. I checked the CD and found it on there. I copied it from the CD to my hard drive. I tried to run the installation again and when prompted for CrystalReports.msi, I pointed it to the location on my hard drive but the software would not accept it.
I eventually canceled out of the install but every time I would launch Crystal Reports it would prompt me for the same file.
This morning I uninstalled Crystal Reports XI from my machine, rebooted, and reinstalled it. Now when I try to export the report, either through Crystal Reports or through the calibration software, I do not have an option to allow me to create bookmarks from group tree. It has disappeared.
So my questions are:
1. How do I get the "create bookmarks from group tree" option back?
2. How do I get the "create bookmarks from group tree" option to appear on my field engineer's computer when they run the report?
3. Why was I not able to update my software? Was I doing something wrong?
Thanks in advance for the help.

I never had version 11.5 installed but I had the create bookmarks option. I had version 11.0 installed and had the create bookmarks option.
I'm still having problems installing Crystal Reports XI R2. It makes it through the entire installation and then a screen pops up telling me that it can not find "CrystalReports.msi". It is looking for this file in a temp file. I use the browse button and point it to the proper file location but it still won't accept it. The only thing I can do is exit out of the installation. Am I doing something wrong? Do I have to do something special to upgrade Crystal Reports?

Main Reports' Group Tree doesn't retain last record selected

In Crystal 2008 Viewer, when you click one of the last tree nodes on a long Group Tree, the program jumps to that part of the report for that group. But when you return to the Main report tab the Group Tree pane returns to the top.
According to my users, previous Crystal versions used to outline the previously selected tree node and keep that section in the left pane, so the user could see where they just were.
This partially works in the Crystal 2008 Developer version. If I preview the report and drill down with the group tree, the Preview tab's group tree pane stays in place. I do not, however, have any outline or indication of what group was just selected.
I found this in the help text: "For longer reports or reports in which you wish to jump back and forth between different groups, the smart navigation features of the Group Tree make your work extremely efficient." For the users to jump back and forth efficiently they need the Main Reports' group tree to remember the general location from which they came (at a minimum) AND/OR the previously drilled record also be highlighted/outlined (at best).

Please re-post if this is still an issue or purchase a case and have a dedicated support engineer work with you directly:
http://store.businessobjects.com/store/bobjamer/DisplayProductByTypePage&parentCategoryID=&categoryID=11522300?resid=-Z5tUwoHAiwAAA8@NLgAAAAS&rests=1254701640551

Having issues viewing interactive parameters and group tree in Visual Studio 2013 design view.

Hey Guys,
I'm a web developer (front end and back end, kind of a one man army sort of deal) and my current employer wishes to use crystal reports to display the results of the online survey apps/tools I have been working on for the last few months. However, I have been having trouble getting the reports to render in browser, and a lot of the ui components of the browser based report viewer (the interactive parameters and group tree) will not render properly in the design view of visual studio (ive attached a screen cap of what I'm talking about) or in the browser itself.
I am new to crystal reports and its community and if I am leaving out any critical details or have posted in the incorrect section please inform me and I will make changes as necessary.
Additional info:
Visual studio version: 2013 professional (trial)
Plugin version (exe file name): CRforVS_13_0_9.exe (I also installed the 64 bit run-time from this)
Server and OS versions: IIS 7.5 on Microsoft Windows Server 2008 R2
Any help you guys could provide would be greatly appreciated.
Cheers,
-Mike

Hi Mike
First thing you want to do is uninstall CRVS SP 9 and install CRVS SP 10. SP 10 is the first SP to support VS 2013.
Once that is done, let us know if that helped any.
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Report as an Inquiry tool - Controlling the Group Tree

Users would like to be able to use this report as an inquiry tool... having trouble with displaying only relevant data (or at least highlighting the appropriate/relevant data on the left hand window pane - aka the Group Tree).
Perhaps the report needs to be reconfigured as a subreport?
Here is the issue, any hints or suggestions are welcome!
thanks
CR Xi --version --> 11.0.0.2134
Report Groups on Last Name
Transaction detail; totaling an amount field (logic works to suppress if total of all transactions is not equal to zero) -- Report is reporting on zero balance records by last name --
Selection expert;
Sum ({transactions.Amount},{MASTER.HEAD_L_NAME}) >= $0.009 (group selection)
{MASTER.UNIT_ID} = "" (record selection)
Of the 10,000 records returned (unit id = blank), 200 records have a sum of zero in the amount fields (the sum of all transactions by last name) u2013 this all works fine
Is there a method to control what the users see on the group tree? What it is displaying on the left are the Group records (10,000) by last name who have a blank unit id in the master file... drilling down on one of the 200 transactions where the record meets both criteria works fine...but the other 8,800 records don't meet the detail/transaction criteria, so there is nothing to display and hence the drill down makes no sense when used as a query - The correct records are shown on the report - that is, if the users printed the report, they would get records which meet both criteria...
Can only records show on the left side when they meet both the group (id = blank) and detail (transactions summed = 0) selection criteria?
Or can they at least these that meet both criteria be highlighted in some way?

try using Group selection (select expert->group) along with record selection.
--Kuldeep

Group Tree - Magnifying Glass - opens new preview pane -

I have several reports that are similar, each with a group based on the same "refnum" field. On one report, I get a magnifying glass in the preview window, and when I click on a group, it opens a new preview window with just that group.
On the other reports, I don't see that magnifying glass to the left of the group name in the preview group tree, and when I click on the group, I just move to that page of the report. How do I get them all to behave the same way - how do I control that group tree behavior

You are seeing the magnifying glass because in the section expert, you've set Hide (Drill Down OK) for the section.

How to hide Group Tree in Crystal Report Server.

Hi all visitors
i have created one crystal report and my report use group to summary the amount of each day.
after i use group to summary, i used text box cover the group. so my group can't click anything.
After that i upload my report to crystal report server, when i viewed my report and when i click on Group Tree, it will show the list of group (group date in crystal report) and it also can click. I don't want to show the Group Tree in Crystal Report Server.
Anybody know how to hide group tree in crystal report server?
Best Regards,

Are you talking custom application, or infoview? If it is custom app, you would have to look at the setToolPanelViewType method. if its infoview, no direct way to change this that i know of.

Crystal Report Export to PDF with Group Tree Bookmarks

Dear Forum
I have created a Crystal Report aspx page with an export function of the report to pdf. So far all has been successful, except form one little annoying this. The report does export to a pdf file and it does create bookmarks based on the group tree, BUT when opening the pdf file the bookmarks hiest point which should be the file name is the really long temp file name with .rpt as an extension. I have looked every where to try to get it to write the filename to the bookmark hierarchy without success.
I come you you all for any form of help to solve this issue.
My code is below
CrystalDecisions.Shared.ExportOptions export_options = new ExportOptions();
            export_options.ExportFormatType = CrystalDecisions.Shared.ExportFormatType.PortableDocFormat;
            string ext = ".pdf";
            string reportName = "Filename";
            CrystalDecisions.Shared.PdfFormatOptions pdfOptions = new PdfFormatOptions();
            pdfOptions.CreateBookmarksFromGroupTree = true;
            export_options.ExportFormatOptions = pdfOptions;
            report.ExportToHttpResponse(export_options, Response, true, reportName);
            Response.Clear();
            Response.Buffer= true;
            Response.End();
Below is an image of the output
Any and all help is greatly appreciated

Using the search box in the top right corner and entering the search string 'bookmark pdf crystal', the very 1st KBA is:
1331152 - Report exported to PDF format with bookmarks displays the bookmarks as report name plus a GUID
Please see if this resolves the issue for you.
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Group Tree Problem

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