GroupwareException: Error occurred while processing the response

Good Afternoon.
We are configuring the calendar integration with MS Exchange on our EP NW'04s, and We are getting the following error:
"com.sap.ip.collaboration.gw.api.framework.groupware.GroupwareException: Error occurred while processing the response"
The log detail is the following:
5 #00055D2FC67700620000003900000170000432BD17D82D40#1181687636792#com.sapportals.wcm.WcmException#sap.com/irj#com.sapportals.wcm.WcmException.WcmException(118)#LGOMEZ#515##tsportal.amsnet.com_TSP_3142850#LGOMEZ#f1b22510193411dc949a00055d2fc677#SAPEngine_Application_Thread[impl:3]_33##0#0#Error##Plain###Error occurred while processing the response
com.sap.ip.collaboration.gw.api.framework.groupware.GroupwareException: Error occurred while processing the response
     at com.sap.ip.collaboration.gw.impl.transport.davxchg.DAVXchgCalendarTransport.FillCalendarItem(DAVXchgCalendarTransport.java:2845)
     at com.sap.ip.collaboration.gw.impl.transport.davxchg.DAVXchgCalendarTransport.GetCalendarItems(DAVXchgCalendarTransport.java:2709)
     at com.sap.ip.collaboration.gw.impl.transport.davxchg.DAVXchgCalendarTransport.getItemList(DAVXchgCalendarTransport.java:268)
     at com.sap.ip.collaboration.gw.impl.framework.groupware.GroupwareManager.getItemList(GroupwareManager.java:263)
     at com.sap.ip.collaboration.gw.impl.manager.calendar.ContentManager.getChildren(ContentManager.java:237)
     at com.sapportals.wcm.repository.CollectionImpl.internalGetChildrenManager(CollectionImpl.java:1538)
     at com.sapportals.wcm.repository.CollectionImpl.internalGetChildren(CollectionImpl.java:1555)
     at com.sapportals.wcm.repository.CollectionImpl.doGetChildren(CollectionImpl.java:144)
     at com.sapportals.wcm.repository.CollectionImpl.getChildren(CollectionImpl.java:124)
     at com.sap.ip.collaboration.gwui.api.GWUtils.getAllCalendarItems(GWUtils.java:180)
     at com.sap.ip.collaboration.gwui.api.htmlb.component.day.DayControlDynPage.doProcessBeforeOutput(DayControlDynPage.java:65)
     at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:123)
     at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
     at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
     at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
     at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
     at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
     at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
exception is chained. Original exception -
java.net.MalformedURLException: Invalid address to contructor: "[email protected]"
     at com.sap.ip.collaboration.gw.impl.framework.groupware.EmailAddress.<init>(EmailAddress.java:72)
     at com.sap.ip.collaboration.gw.impl.framework.groupware.GroupwareItemFactory.getEmailObject(GroupwareItemFactory.java:69)
     at com.sap.ip.collaboration.gw.impl.transport.davxchg.DAVXchgCalendarTransport.FillCalendarItem(DAVXchgCalendarTransport.java:2841)
     at com.sap.ip.collaboration.gw.impl.transport.davxchg.DAVXchgCalendarTransport.GetCalendarItems(DAVXchgCalendarTransport.java:2709)
     at com.sap.ip.collaboration.gw.impl.transport.davxchg.DAVXchgCalendarTransport.getItemList(DAVXchgCalendarTransport.java:268)
     at com.sap.ip.collaboration.gw.impl.framework.groupware.GroupwareManager.getItemList(GroupwareManager.java:263)
     at com.sap.ip.collaboration.gw.impl.manager.calendar.ContentManager.getChildren(ContentManager.java:237)
     at com.sapportals.wcm.repository.CollectionImpl.internalGetChildrenManager(CollectionImpl.java:1538)
     at com.sapportals.wcm.repository.CollectionImpl.internalGetChildren(CollectionImpl.java:1555)
     at com.sapportals.wcm.repository.CollectionImpl.doGetChildren(CollectionImpl.java:144)
     at com.sapportals.wcm.repository.CollectionImpl.getChildren(CollectionImpl.java:124)
     at com.sap.ip.collaboration.gwui.api.GWUtils.getAllCalendarItems(GWUtils.java:180)
     at com.sap.ip.collaboration.gwui.api.htmlb.component.day.DayControlDynPage.doProcessBeforeOutput(DayControlDynPage.java:65)
     at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:123)
     at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
     at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
     at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
     at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
     at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
     at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
Please what can we do to solve the problem?
Best regards,
Luis Roberto.

Hi Akhilesh,
We have verified the e-mail address and it is correct. There is something strange, when we make an appointment form the portal it show us the error "Error while processing...", however the appointment was sent succesfully to the Outlook. And when the appointment was confirmed from the outlook I can see the appointment from the portal without the error. It seems like when the appointment was modified in the Exchange, it go back to the portal in a correct status.
Regards,
TM.

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    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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