GroupWise client reports that there is no Default Mail Clien

Installation of GroupWise client reports that there is no default mail client. On clicking OK the next error: "The 'MAPI Session Handle' of the Novell GroupWise 'Object Request Broker' could not be accessed. The address book cannot run.
In our company we use GroupWise 7 on a mix of Windows XP Pro and A few Windows 7 Pro machines. On all machines where the GroupWise 7 client with hot patch 4 (HP4) was installed everything works fine along with other installed applications with a specific mention of MS Office 2003 or even MS Office 2010.
This morning (August 9, 2011) a new Windows 7 machine was deployed to a new Database Administrator. It was this machine that had these errors. The machine was deployed from a disk image.
The problem was baffling because we never experienced this problem on the other Windows 7 machines and un-installing and re-installing GroupWise even with Administrator privileges did not solve the problem.
Anyway, to cut a long story short, the bottom line is this: Don't trust an installation made by someone else even if they are Database Administrators! (Our IT dept consists of an IT Operations section and a Developers Section).
The installation of Microsoft Office by the IT Operations crew never includes the Microsoft office OutLook client. This installation had it included and that was what was causing the whole problem.
The Solution: Simply use the Microsoft Office installation to remove the Microsoft Office Outlook client and the problem went away immediately. We did not have to remove and re-install GroupWise after that was done.
Hope this helps someone.

Kenlobo <[email protected]> wrote:
>
> Hope this helps someone.
>
Thanks for sharing this.
Danita - http://www.caledonia.net/blog

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