Groupwise high CPU high %wa
Code:
top - 18:10:07 up 1 day, 7:01, 5 users, load average: 12.56, 12.52, 11.24
Tasks: 132 total, 2 running, 130 sleeping, 0 stopped, 0 zombie
Cpu(s): 12.9%us, 0.7%sy, 0.0%ni, 0.0%id, 85.1%wa, 0.0%hi, 1.3%si, 0.0%st
Mem: 2061372k total, 2045664k used, 15708k free, 30264k buffers
Swap: 4200888k total, 2994480k used, 1206408k free, 333896k cached
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
5229 root 16 0 159m 86m 6072 S 8.3 4.3 91:57.71 gwpoa
5473 root 16 0 3970m 1.3g 5620 S 4.3 63.7 20:59.80 gwia
1396 extol 15 0 75844 19m 4112 S 0.3 1.0 1:49.23 nxagent
2385 extol 17 0 169m 5592 3800 S 0.3 0.3 1:09.68 gnome-system-mo
Please help me i have very serious problem with my groupwise 7.xx
The CPu utilization is very high almost 100% all the time and this cause slow performance for all users.
You can see that the percentage for %wa is very high and what I know is wa meaning the CPU is waiting for i/o.
Originally Posted by imiebcm
Code:
top - 18:10:07 up 1 day, 7:01, 5 users, load average: 12.56, 12.52, 11.24
Tasks: 132 total, 2 running, 130 sleeping, 0 stopped, 0 zombie
Cpu(s): 12.9%us, 0.7%sy, 0.0%ni, 0.0%id, 85.1%wa, 0.0%hi, 1.3%si, 0.0%st
Mem: 2061372k total, 2045664k used, 15708k free, 30264k buffers
Swap: 4200888k total, 2994480k used, 1206408k free, 333896k cached
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
5229 root 16 0 159m 86m 6072 S 8.3 4.3 91:57.71 gwpoa
5473 root 16 0 3970m 1.3g 5620 S 4.3 63.7 20:59.80 gwia
1396 extol 15 0 75844 19m 4112 S 0.3 1.0 1:49.23 nxagent
2385 extol 17 0 169m 5592 3800 S 0.3 0.3 1:09.68 gnome-system-mo
Please help me i have very serious problem with my groupwise 7.xx
The CPu utilization is very high almost 100% all the time and this cause slow performance for all users.
You can see that the percentage for %wa is very high and what I know is wa meaning the CPU is waiting for i/o.
More info on your system is needed... things like;
-Is this a physical or virtual server?
-At first sight, the gwia seems suspect with that amount of memory it's using. Have you tried stopping the giwa to see how the system responds to that, if at all?
-Which OS, version and service pack is this running on?
-Have you checked to see if all mounts have enough free space left?
-What's the filesystem for the partition that's holding the GroupWise database files?
-Are there any specific device error messages in /var/log/messages or in the dmesg output?
-Willem
Similar Messages
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Attn: ALL APPLE PORTABLE OWNERS -MacBook Pro, MacBook Air, Mac mini slowdown kernel / high CPU use problem and solution.
YOU COULD FRY YOUR COMPUTER IF YOU DO NOT FIX THIS PROBLEM SO PLEASE READ THIS ENTIRE MESSAGE!
YOUR MAC WILL THANK YOU
Hey all.
Like many of you I've got a newer Apple portable which slows down to an unusable level for an unknown reason. In my case a 13" mid 2009 Intel MacBook Pro Core 2 duo laptop. After many failed attempts to figure out what this nutty problem is I have discovered the problem, the solution and I have solved this for my own MacBook Pro. Since this fix it has been working immediately and consistently -without issue
I am sharing this with you in hopes that you to can fix your Apple portable yourself or so you know what to tell the Apple techs so they can quickly fix your Mac from this wacky and unfortunate kernel CPU hogging problem.
User Software Symptoms :
Your Apple portable computer periodically for an unknown reason slows down making everything frustratingly slow. This happens even when running previous apps that were never a problem; things that your Mac should be able to handle easily but for some reason now it can't.
Slowdown most often happens during high CPU use such as gaming, video playback/editing, etc. or when running multiple apps (even non CPU intensive apps) at the same time.
Possible Hardware Symptoms:
Your computer is making more noise than it did previously.
Your computer occasionally makes more noise but then gets quieter.
Your computer is always extremely quiet (too quiet) even during high CPU apps -worst case scenario.
It feels hotter than it normally does. Test: After several minutes of the slowness/high kernel CPU touch the computer to feel if it's hotter than normal.
Looking at Activity Monitor (in the Utilities folder) shows the kernel_task is going bonkers eating up CPU but you have no idea why.
After trying many different things to solve this problem such as :
PR ram reset, SMC reset, fresh OS install of 10.5 and 10.6 on external hard-drives, calling and speaking to various Apple tech people who had no ideas/solutions, etc. I had no luck.
Btw, if you're having the symptoms I've decscribed above I would not run the Apple Hardware check (read below as to why). You could fry your Mac!
After much testing I found the problem :
It is my belief that "recent" Apple portable computers are using low quality internal fans which soon stop working!
Fail time period seems to be about 1.0 years to 2.5 years of use but this fail rate could vary depending on use.
First noticeable symptoms (depending on what you notice) could be computer slowdown or your fan is making more noise than it normally does. This is your fan's lubrication slowly eroding making your fan spin slower and less smooth resulting in the louder noise and slower rpm spin speed. The slower fan spin speed means less cooling is happening for your computer. The effect on your computer is that the CPU and other chips are heating up! Overheating to be more specific. When your computer's chips overheat they get wonky and screw things up. Most often this seems to have the effect of making the kernel hog CPU resulting in a frustratingly slow user experience! Heat kills computer chips and it is extremely bad for them. Extreme overheat or repeated overheating has been said to shorten the life of computer chips or in extreme cases even fry them completely!
The longer this goes on without being fixed your fan loses more lubrication and spins slower and slower cooling lesser and lesser resulting in your CPU heating up more and more possibly shortening the life of your Mac! Eventually your fan will stop completely and you could fry your chips! My fan stopped completely and my MBP was running very quietly, too quietly. Luckily I did not fry my chips because I was avoiding using high CPU apps because I knew something was wrong due to the massive slow down and wonkiness when I'd run them.
Side Note:I'm a bit concerned about all those Mac mini servers which may be using the same defective low quality fans which cannot be easily serviced by their owners as they are co-located in some server facility. One positive thing is those facilities are usually well airconditioned keeping temps low.
I suggest you do not run the Apple hardware test if you suspect your computer is overheating because the hardware test can seriously heat up your Mac! I tried running this test and my Mac got so hot I had to shut it down forcefully and I was concerned I damaged the chips. If you want to run the Apple hardware check make sure your CPU temperature is ok and that your fan works well before you run the test.
IF YOU DON'T FIX THIS PROBLEM YOU COULD FRY YOUR COMPUTER DUE TO HEAT DAMAGE!
DO NOT IGNORE THIS PROBLEM YOUR MACS LIFE MAY DEPEND ON IT!
First you need to properly diagnose this problem and see if your CPU is getting to hot and you need to see if your fans are spinning at high rpms giving proper cooling, or if they are spinning at low rpms when running high intensive apps as your CPU temp increases.
TEST IF YOUR FAN(s) IS WORKING CORRECTLY :
Unfortunately Apple does not include CPU temperature reading software nor fan rpm speed software that I am aware of.
However, There are two free ways that I know of to check your CPU tempurature and your fan speed :
One app shows fan speed, and CPU heat, etc.
One app shows fan speed, CPU heat and allows you to adjust your fan speed settings.
One app is a dashboard widget, the other is a system preference.
I suggest you download both of these to check your computer statistics.
http://www.eidac.de/?p=134
http://www.islayer.com/apps/istatpro/
http://fan-control.en.softonic.com/mac
I am not exactly sure what proper CPU temperatures are for the different Apple computers and this will change given different CPU loads.
My MBP doesn't seem to function properly with anything around 90 degrees or higher (celcius).
It seems when the fan is operating normally the CPU temp should not stay above 78 degrees even under heavy load, at least with the apps I'm running in the room temperature I'm in.
I can post back later with more specific temps under longer load, etc. but I wanted to get this post up for people to read as soon as possible so they don't fry their Macs.
If a bad fan is your problem :
THERE ARE ONLY TWO SOLUTIONS FOR THIS PROBLEM :
Fix or replace your fan so it cools the CPU and other chips properly.
I fixed my fan myself and I didn't need to buy a new one. Total cost was about $8.00 because I had to buy a #00 sized screwdriver and had it shipped to me. Price includes shipping.
On my mid 2009 model MacBook Pro fixing the fan was incredibly easy :
Before I started doing this I wasn't 100% this was the problem so I decided to try to fix my fan instead of ordering a new one and replacing it. As it turns out I didn't need a new fan, I only needed to clean the existing fan and relube it's axl so it could spin easier like when it was new. It also didn't make sense to buy a brand new fan from an Apple authorized parts reseller selling me the same low quality fan for $49.00 which would probably fail in 2 years again. Prices for new comparable fans from different manufactures range from about $15.00 USD + shipping to around $49.00 USD + shipping depending on where you order them from and what brand you get.
How to fix / replace your internal fan on a mid 2009 MacBook Pro :
Please note : I am not a hardware technician, nor expert. If you decide to fix your Mac yourself you do so at your own risk through no fault of my own. Prior to opening up your Mac you should google around and learn how to do it correctly and safely so you won't damage your Mac. For example, it is possible for you to damage your Mac by static electricity from your body. To avoid this I believe proper procedure is that you wear a 'ground strap' (around your wrist) which you clip to your Mac's metal body so your body will not excude a charge into your Mac. I believe the idea here is to keep your body's charge level and your Mac's similar. Since I do not have a ground strap and fixing/replacing the fan doesn't require touching any chips I did not wear a ground strap during my fan fix. What I did was periodically repeatedly touch the metal case of my MBP hoping that would be enough and it was. Avoid unecessary actions that can build up a static charge in you. Once I started the repair I did not walk around the room building up an electrical charge in my body. Walking on carpet can often build up a large charge in us so it is better to be avoided while working on your Mac. Certain clothing can build up static charges. Combing hair, etc. If you need to get up from your repair when you come back make sure you first touch the Mac's metal case and not anything inside.
Now that we're done with the scary paranoia, below you will find some instructions on how I fixed my MBP's internal fan
Before you begin:
Check out someone's video (not mine) on how to remove / replace the fan (but not take it apart and repair it):
http://www.youtube.com/watch?v=AghE9newvbs
Check out someone's web page (not mine) on how to replace the fan in a mid 2009 MacBook Pro:
http://www.ifixit.com/Guide/Installing-MacBook-Pro-13-Inch-Unibody-Mid-2009-Fan/ 1338/1
How to repair your mid 2009 MacBook Pro fan:
Make sure you are in a 'secure' environment. No pets, no kids running around, no drinks near the Mac, etc.
Make sure your computer is unplugged from it's power supply and turned off. NOT slept. Totally off / powered down.
1. Get a size #00 phillips screwdriver (Hobby store, Radioshack, Amazon).
2. Open up your MBP by unscrewing the bottom (yes flip it over so it's resting upsidedown). Note where each screw goes because some are different lengths. I placed each one around my MBP where they go, insuring I know their order (don't jumble them up). Note which direction your MBP is facing when it's upside down so if you spin it around while working on it you still know where the screws go.
2b. Some recommend removing the MBP's battery but I didn't do this step. You probably should, just to be safe. Follow the online instructions from the web page I listed about disconnecting the battery.
3. Unscrew the fan's 3 holding screws.
4. Unplug the fan's electrical connection (lift it straight up off the board). If you need to you can try to pry it up while you lift with a non metal/non electrical conductive object like a spudger if you have one or -perhaps a pen cap. Before you remove it, look closely at how it's attached so when you put it back on you won't wonder if you're doing it correctly. There's only one way it can go because it cannot fit 'the wrong way' but looking at it closely will make you feel more confident popping it back on when the time comes.
5. Remove the fan - it easily lifts out.
6. Take the fan apart by unscrewing it's one screw then unlatching the plastic clips which hold it together.
7. Seperate the fan blades from the housing. Lift the fan blades off of the fan housing by pulling it straight out away from the housing.
8. Clean off the dust that's gathered. A can of compressed air helps here (I didn't have one). I used a little brush from my electric shaver kit which worked well. Once you've removed all the dust from the fan and surrounding areas proceed to the next step.
9. Reapply new lubrication. You need less than 1 drop. Be sure it covers the entire fan blade axl as this is what needs to be well lubricated. Make sure there isn't excess oil that will fly around when the axl/fan spins at high rpms. I used the only oil I had which was olive oil (for cooking!) but I do not suggest this. At the time I was doing this I didn't know my fan was the problem so I wasn't even sure I was going to relube it. You should probably use something more appropriate perhaps like 3 in 1 oil. A good idea would be to call the manufatures of these little fans and ask them. Maybe a hobby store knows of good lubricants for these purposes?
DO NOT use things like WD 40 as it's not a long term lubricant or so I've read.
10. Once your fan is now clean and oiled (make sure there isn't too much oil) reassmble the fan.
Push the fan blades/axl back into the housing shaft. Give it a few spins with your finger.
Screw together the fan housing then reclip the clips.
11. Place the now reassembled fan back into your Mac and screw it in place (3 screws).
12. Reattach the fan's electrical wiring by gently pushing it into place. Make sure you've got the right end facing down before you push it in place.
13. Once your Mac's internals are clean and reassembled, place the rear cover back on your Mac and screw it in place.
14. Double check you didn't forget anything like screws, tools, etc.
15. Boot up your Mac and monitor the temperature and fan speed using those programs.
Compare the previous temps/fan speed to the current temp/fan speed.
Run a high CPU intensive app where your computer has been slowing down.
You should now have a happy Mac
If you have this problem and this solution fixed it for you please post in this thread letting me and everyone else know!
Hope that helps.Thanks for your lengthy reminder dude, I have a similar Mac with yours. I suspect its a software fault because it happens after I upgraded to Lion, 10.7.2.
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Tecra M2 - hard shutdown on high CPU (turns off with no BSOD)
Have been experiencing consistent shutdowns when CPU runs at full for a little while.
- by "shutdowns" I mean complete power cut with no blue screen of death where all is lost and the computer has to be manually restarted.
- by "high CPU" I mean when the processor locks at full usage such as when you insert a column into a large Excel sheet with errors or when you are RARing a large number of files and you open a video from the network or when you run a virus scan and registry scan at the same time.
The problem has been occurring regularly for a couple of months and I can now manufacture an occurrence with high predictability. Using the hardware monitor suite 'Everest', it seems the problem happens when the CPU temperature sits at 99 for more than a minute or so.
It happen with some but never when running from batteries - during attempts to force the error, it will not shutdown if the power cable is pulled out just before the crash point.
In many instances of the problem, there seems to be a small error message which pops up only a fraction of a second before the computer dies.
Every forum and help reference I read would suggest the problem is hardware related and that the chip or motherboard is overheating and in need of replacement. While the laptop is nearly 18 months old, I bought a new "everything but the screen and HDD" early this year and was not prepared to accept the explanation without more testing.
Kantonix Linux works fine and the boot from CD seems to tax the processor as much as the same events that are killing it for me under XP.
A few weeks back, I installed the WinXP on a second HDD in the hotswappable bay and noted the installation seems to run the computer pretty hot and it did not die during the process. No problems were experienced for while but, a few days after moving the reinstalled HDD into the primary position and having reinstalled many many applications, the error started happening again.
Last night I caught it just fractions of a second before death, pulling the power and stopping the process and allowing me to see the error message (as referred above) properly:
- first message was from "TOSHIBA Power Saver" saying "A fatal errorn has occurred x06" (not sure on the last bit)
- second message was from "THotkey.exe" saying "Cannot load powrprof.dll"
- many hundreds of instances of the second message followed.
Due to error messages, I wasn't able to get a screen print.
Any solutions or even ideas about such would be very much appreciated!
Message was edited by: DC-FinancialHello Markus, thank you for your suggestion and apologies for the lateness of this reply (thought I was supposed to receive email notification (?!?)).
I agree with your initial assessment "sounds like software related issue" and I would hate to think it is hardware - am die hard Toshiba man! (onto my 5th in as many years) .
Anywho, I have been through all the power saver options, as well as the CPU options under the Toshiba HWSetup: the system crashes under all situations if properly encouraged.
NB: Per my understanding, one shouldn't be able to crash a Pentium M, operating within the acceptable environmental conditions and I am working in a room between 16 & 20 degrees.
It is much more difficult to crash when it has been off for a while (ie. when it is cooler) and is more difficult to crash when on batteries as opposed to AC. Tried switching the RAM during the week and after mistakenly thinking it was all fixed, the problem resurfaced again. While I had the keyboard off, I had a look at the fan and there is a bit of dust on it but not very much. I have a Tecra M3 also, which is only half the age and, compared the fans, the M2 is about twice as dusty [if it were on your dinner table you'd wipe it down but there is not so much that you would imagine it to be a problem].
I mentioned previously that I was using Everest to monitor outputs from the temperature sensors and that crashes occur when the CPU temperature sits at 99 degrees for a while. Sometimes after turning it on after a crash, Everest is not able to display the CPU temperature. Am very reluctant to believe that the heat sensor on the chip has malfunctioned as all the internals were replaced in January (as was stolen and recovered somewhat worse for the adventure).
I have had to bite the bullet and move all my work to the Tecra M3 but am not very happy with this (the M3 I have is 1.86Ghz w/ 512MB vs 2.03Ghz w/ 1536MB RAM in the M2). As I'm sure you will appreciate, the cost of the M2 has now already been spent many times over in lost work time but one needs to know if they have an error related to software or if it is hardware, so as not to live in fear of a recurrance.
I will reinstall the M2 OS as soon as the work lag is caught up again (probably later this week) but really don't know what to try other than crash testing after each piece of software is reinistalled. Note, have already run the Toshiba Hardware Diagnosis console with no errors identified.
If you have any suggestions or thoughts on what I should try they are greatly appreciated! -
High CPU usage after 10g to 11g Migration
Hello,
I have migrated some database instances via import/export from 10g 10.0.3.0 to 11g 11.2.0.2
I found that below SQL Statements mainly cause the high CPU load
select * from (select null table_qualifier, o1.owner table_owner, o1.object_name table_name, decode(o1.owner, :"SYS_B_00", decode(o1.object_type, :"SYS_B_01", :"SYS_B_02", :"SYS_B_03", :"SYS_B_04", o1.object_type), :"SYS_B_05", decode(o1.object_type, :"SYS_B_06", :"SYS_B_07", :"SYS_B_08", :"SYS_B_09 ", o1.object_type), o1.object_type) table_type, null remarks from all_objects o1 where o1.object_type in (:"SYS_B_10", :"SYS_B_11") union select null table_qualifier, s.owner table_owner, s.synonym_name table_name, :"SYS_B_12" table_type, null remarks from all_objects o3, all_synonyms s where o3.object_type in (:"SYS_B_13", :"SYS_B_14") and s.table_owner= o3.owner and s.table_name = o3.object_name union select null table_qualifier, s1.owner table_owner, s1.synonym_name table_name, :"SYS_B_15" table_type, null remarks from all_synonyms s1 where s1.db_link is not null ) tables WHERE :"SYS_B_16"=:"SYS_B_17" AND TABLE_NAME=:"SYS_B_18" ORDER BY :"SYS_B_19", :"SYS_B_20", :"SYS_B_21"
(SELECT :"SYS_B_00", T.owner, T.table_name, TO_NUMBER(NULL), :"SYS_B_01", :"SYS_B_02", :"SYS_B_03", TO_NUMBER(NULL), :"SYS_B_04", :"SYS_B_05", num_rows, blocks, NULL FROM ALL_TABLES T WHERE table_name=:"SYS_B_06" UNION SELECT :"SYS_B_07", a.table_owner, a.table_name, decode(a.uniqueness, :"SYS_B_08", :"SYS_B_09", :"SYS_B_10"), a.owner, a.index_name, :"SYS_B_11&q uot;, b.column_position, b.column_name, :"SYS_B_12", a.distinct_keys, a.leaf_blocks, NULL FROM ALL_INDEXES a, ALL_IND_COLUMNS b WHERE a.owner = b.index_owner AND a.index_name = b.index_name AND a.table_owner=:"SYS_B_13" AND a.table_name=:"SYS_B_14" UNION SELECT :"SYS_B_15", c.owner, c.synonym_name, decode(a.uniqueness, :"SYS_B_16", :"SYS_B_17", :"SYS_B_18"), a.owner, a.index_name, :"SYS_B_19", b.colu mn_position, b.column_name, :"SYS_B_20", a.distinct_keys, a.leaf_blocks, NULL FROM ALL_INDEXES a, ALL_IND_COLUMNS b, ALL_SYNONYMS c WHERE c.synonym_name=:"SYS_B_21" AND c.owner=:"SYS_B_22" AND c.table_name = a.table_name AND c.table_name = b.table_name AND c.table_owner= a.table_owner AND c.table_owner= b.table_owner AND a.owner = b.index_owner AND a.index_name = b.index_name ) ORDER BY :"SYS_B_23", :"SYS_B_24", :"SYS_B_25", : "SYS_B_26"
Does anyone know why it is so??
I have gathered System Statistics and data dictionary statistics also, but had same performance issue.
Thanks,
RajWe have a similar issue:
SELECT '', T.owner, T.table_name, TO_NUMBER(NULL), '', '', 0, TO_NUMBER(NULL), '', '', num_rows, blocks, NULL FROM ALL_TABLES...
It appears this kind of statement is being generated from MS Access 2007 as part of a translation to Oracle SQL. I suspect Access 2007 doesn't know about the 11gR2 system catalog changes.
The Oracle SQL Advisor indicates the following on the SQL statement comming from Acess 2007:
Restructure SQL An expensive cartesian product operation was found at line ID 5 of the execution plan. Consider removing the disconnected table or view from this statement or add a join condition which refers to it. A cartesian product should be avoided whenever possible because it is an expensive operation and might produce a large amount of data.
Restructure SQL An expensive "UNION" operation was found at line ID 1 of the execution plan. Consider using "UNION ALL" instead of "UNION", if duplicates are allowed or uniqueness is guaranteed. "UNION" is an expensive and blocking operation because it requires elimination of duplicate rows. "UNION ALL" is a cheaper alternative, assuming that duplicates are allowed or uniqueness is guaranteed.
I think application needs to upgrade to Access 2010 or Access 2007 needs a service pack.
There is also supposed to be a way to remove the system & sys catalog calls from Access 2007 on the PC this is coming from. -
CUCM 8.6(2) - High CPU utilization - CCM process
Hello,
Process name ccm is peacking 91% of CPU utilization in one of Subscribers.
On cluster there are 1 Pub, 2 Subs, and 2 TFTP.
CCM service was already restart, and Subs reload, but problem remain.
We have checked and removed association with phones not registered, but problem remain.
Proc,PID,CPU,Status,SharedMem,Nice(Level)VmRSS,VMSize,VMData,ThreadCount,DataStackSize,PageFault
ccm,32687,90,SLEEPING,87380,0,426792,605276,468544,47,418345,744
VMware Installation:
1 vCPU: Intel(R) Xeon(R) CPU E5-2643 0 @ 3.30GHz
Disk 1: 80GB
4096 Mbytes RAM
admin:show process name ccm
PID PPID TID %CPU S COMMAND
32687 1 32687 0.0 S ccm
32687 1 19549 0.0 S ccm
32687 1 19570 0.0 S ccm
32687 1 19639 0.0 S ccm
32687 1 20057 0.0 S ccm
32687 1 20331 0.0 S ccm
32687 1 20332 0.0 S ccm
32687 1 20333 0.0 S ccm
32687 1 20354 0.0 S ccm
32687 1 20360 0.0 S ccm
32687 1 20361 0.0 S ccm
32687 1 23336 0.0 S ccm
32687 1 23337 0.0 S ccm
32687 1 23338 0.0 S ccm
32687 1 23339 1.0 S ccm
32687 1 23340 0.1 S ccm
32687 1 23341 0.2 S ccm
32687 1 23342 0.0 S ccm
32687 1 23349 0.0 S ccm
32687 1 23988 0.0 S ccm
32687 1 23989 21.6 S ccm
32687 1 23990 0.7 S ccm
32687 1 24013 0.0 S ccm
32687 1 24043 0.0 R ccm
32687 1 24044 0.0 S ccm
32687 1 24045 0.0 S ccm
32687 1 24046 0.0 S ccm
32687 1 24047 0.0 S ccm
32687 1 24048 0.7 R ccm
32687 1 24049 0.2 S ccm
32687 1 24050 0.1 R ccm
32687 1 24051 0.0 S ccm
32687 1 24052 0.0 S ccm
32687 1 24053 0.0 S ccm
32687 1 24054 0.0 S ccm
32687 1 24091 0.0 S ccm
32687 1 24092 0.0 S ccm
32687 1 24093 0.0 S ccm
32687 1 24181 0.0 S ccm
32687 1 24182 0.0 S ccm
32687 1 24192 0.0 S ccm
32687 1 24277 0.1 S ccm
32687 1 24278 0.0 S ccm
32687 1 24279 0.0 S ccm
32687 1 24280 0.0 S ccm
32687 1 24281 0.0 S ccm
32687 1 24282 0.0 S ccm
admin:
Are there any specific tests, or logs prior to isolate this issue?Hi,
A few points:
> Use one of the recommended OVA templates
> Check if the spike is random or occurs at a specific time. If it occurs at a specific time it could be coinciding with something like DRS backup, CDR load, busy hours etc.
> Minimum set of logs needed for one such high CPU spike instance are:
Detailed ccm traces from all nodes
RisDC Perfmon logs
Proglogs
Also, capture the output of the following:
utils diagnose test
utils core active list
show process load
HTH
Manish -
Hi there,
since a few days there is on some machines (40-60) a high cpu usage on one core (quad core cpu machines) with the WMIPRSVE.EXE if the HARDWARE INVENTORY CYCLE started.
i try out some tests, read some forum articles and troubleshooting the WMI management but a real problem i doesn´t see.
in some articles i read that hardware inventory runs about minutes up to more hours but some machines runs longer, someone more as 1 day.
here an example of mine PC:
at 8:07 i started Hardware Inventory Cycle, in the InventoryAgent.log i can see that some Collection Namespace are captured.
after a few minutes there stopped and does nothing round about 5.9 hours or better, after 21436.097 Seconds.
For any hints i am grateful. :)
Inventory: *********************** Start of message processing. ***********************
InventoryAgent 18.03.2015 08:09:56
11088 (0x2B50)
Inventory: Message type is InventoryAction InventoryAgent
18.03.2015 08:09:56 11088 (0x2B50)
Inventory: Temp directory = C:\WINDOWS\CCM\Inventory\Temp\
InventoryAgent 18.03.2015 08:09:56
11088 (0x2B50)
Inventory: Clearing old collected files. InventoryAgent
18.03.2015 08:09:56 11088 (0x2B50)
Inventory: Opening store for action {00000000-0000-0000-0000-000000000001} ...
InventoryAgent 18.03.2015 08:09:56
11088 (0x2B50)
CInvState::VerifyInventoryVersionNumber: Mismatch found for '{00000000-0000-0000-0000-000000000001}': 4.2 vs. 0.0
InventoryAgent 18.03.2015 08:09:56
11088 (0x2B50)
Inventory: Version number mismatch; will do a Full report.
InventoryAgent 18.03.2015 08:09:56
11088 (0x2B50)
Inventory: Action=Hardware, ReportType=ReSync, MajorVersion=5, MinorVersion=0
InventoryAgent 18.03.2015 08:09:56
11088 (0x2B50)
Inventory: Initialization completed in 0.141 seconds
InventoryAgent 18.03.2015 08:09:56
11088 (0x2B50)
Collection: Namespace = \\localhost\root\Microsoft\appvirt\client; Query = SELECT __CLASS, __PATH, __RELPATH, CachedLaunchSize, CachedPercentage, CachedSize, LaunchSize, Name, PackageGUID, TotalSize, Version, VersionGUID FROM Package; Timeout = 600 secs.
InventoryAgent 18.03.2015 08:09:56
7836 (0x1E9C)
Failed to get IWbemService Ptr for \\localhost\root\vm\VirtualServer Namespace: 8004100E
InventoryAgent 18.03.2015 08:10:02
7836 (0x1E9C)
Failed to enumerate instances of VirtualMachine: 8004100E
InventoryAgent 18.03.2015 08:10:02
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2\sms; Query = SELECT __CLASS, __PATH, __RELPATH, AddressWidth, BrandID, CPUHash, CPUKey, DataWidth, DeviceID, Family, Is64Bit, IsHyperthreadCapable, IsMobile, IsTrustedExecutionCapable, IsVitualizationCapable, Manufacturer,
MaxClockSpeed, Name, NormSpeed, NumberOfCores, NumberOfLogicalProcessors, PCache, ProcessorId, ProcessorType, Revision, SocketDesignation, Status, SystemName, Version FROM SMS_Processor; Timeout = 600 secs.
InventoryAgent 18.03.2015 08:10:02
7836 (0x1E9C)
Collection: Namespace = \\.\root\CCM\powermanagementagent; Query = SELECT __CLASS, __PATH, __RELPATH, Requester, RequesterInfo, RequesterType, RequestType, Time, UnknownRequester FROM CCM_PwrMgmtLastSuspendError; Timeout = 600 secs.
InventoryAgent 18.03.2015 08:10:03
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, Availability, Description, DeviceID, Manufacturer, Name, Status FROM Win32_IDEController; Timeout = 600 secs.
InventoryAgent 18.03.2015 08:10:03
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2\sms; Query = SELECT __CLASS, __PATH, __RELPATH, BinFileVersion, BinProductVersion, Description, ExecutableName, FilePropertiesHash, FilePropertiesHashEx, FileSize, FileVersion, HasPatchAdded, InstalledFilePath, IsSystemFile,
IsVitalFile, Language, Product, ProductCode, ProductVersion, Publisher FROM SMS_InstalledExecutable; Timeout = 600 secs.
InventoryAgent 18.03.2015 08:10:03
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, DefaultIPGateway, DHCPEnabled, DHCPServer, DNSDomain, DNSHostName, Index, IPAddress, IPEnabled, IPSubnet, MACAddress, ServiceName FROM Win32_NetworkAdapterConfiguration; Timeout
= 600 secs. InventoryAgent
18.03.2015 14:06:43 7836 (0x1E9C)
Collection: Namespace = \\.\root\Nap; Query = SELECT __CLASS, __PATH, __RELPATH, description, fixupState, friendlyName, id, infoClsid, isBound, percentage, registrationDate, vendorName, version FROM NAP_SystemHealthAgent; Timeout = 600 secs.
InventoryAgent 18.03.2015 14:06:43
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2\sms; Query = SELECT __CLASS, __PATH, __RELPATH, AdditionalProductCodes, CompanyName, ExplorerFileName, FileDescription, FilePropertiesHash, FileSize, FileVersion, FolderPath, LastUsedTime, LastUserName, msiDisplayName,
msiPublisher, msiVersion, OriginalFileName, ProductCode, ProductLanguage, ProductName, ProductVersion, SoftwarePropertiesHash FROM CCM_RecentlyUsedApps; Timeout = 600 secs.
InventoryAgent 18.03.2015 14:06:43
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, BankLabel, Capacity, Caption, CreationClassName, DataWidth, Description, DeviceLocator, FormFactor, HotSwappable, InstallDate, InterleaveDataDepth, InterleavePosition, Manufacturer,
MemoryType, Model, Name, OtherIdentifyingInfo, PartNumber, PositionInRow, PoweredOn, Removable, Replaceable, SerialNumber, SKU, Speed, Status, Tag, TotalWidth, TypeDetail, Version FROM Win32_PhysicalMemory; Timeout = 600 secs.
InventoryAgent 18.03.2015 14:07:02
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, Availability, Description, DeviceID, InstallDate, Manufacturer, Name, PNPDeviceID, ProductName, Status FROM Win32_SoundDevice; Timeout = 600 secs.
InventoryAgent 18.03.2015 14:07:02
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, Caption, ClassGuid, ConfigManagerErrorCode, ConfigManagerUserConfig, CreationClassName, Description, DeviceID, Manufacturer, Name, PNPDeviceID, Service, Status, SystemCreationClassName,
SystemName FROM Win32_USBDevice; Timeout = 600 secs.
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Collection: 62/74 inventory data items successfully inventoried.
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Inventory: Collection Task completed in 21436.097 seconds
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Inventory: 12 Collection Task(s) failed. InventoryAgent
18.03.2015 14:07:12 7836 (0x1E9C)
Inventory: Temp report = C:\WINDOWS\CCM\Inventory\Temp\25bf01b2-12fc-4eea-8e97-a51b3c75ba50.xml
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Inventory: Starting reporting task. InventoryAgent
18.03.2015 14:07:12 7552 (0x1D80)
Reporting: 4381 report entries created. InventoryAgent
18.03.2015 14:07:13 7552 (0x1D80)
Inventory: Reporting Task completed in 1.030 seconds
InventoryAgent 18.03.2015 14:07:13
7552 (0x1D80)
Inventory: Successfully sent report. Destination:mp:MP_HinvEndpoint, ID: {5541A94A-BED9-4132-AE54-110CB6896F02}, Timeout: 80640 minutes MsgMode: Signed, Not Encrypted
InventoryAgent 18.03.2015 14:07:13
7552 (0x1D80)
Inventory: Cycle completed in 21453.570 seconds
InventoryAgent 18.03.2015 14:07:30
7552 (0x1D80)
Inventory: Action completed. InventoryAgent
18.03.2015 14:07:30 7552 (0x1D80)
Inventory: ************************ End of message processing. ************************
InventoryAgent 18.03.2015 14:07:30
7552 (0x1D80)
Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, Caption, ClassGuid, ConfigManagerErrorCode, ConfigManagerUserConfig, CreationClassName, Description, DeviceID, Manufacturer, Name, PNPDeviceID, Service, Status, SystemCreationClassName,
SystemName FROM Win32_USBDevice; Timeout = 600 secs.
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Collection: 62/74 inventory data items successfully inventoried.
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Inventory: Collection Task completed in 21436.097 seconds
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Inventory: 12 Collection Task(s) failed. InventoryAgent
18.03.2015 14:07:12 7836 (0x1E9C)
Inventory: Temp report = C:\WINDOWS\CCM\Inventory\Temp\25bf01b2-12fc-4eea-8e97-a51b3c75ba50.xml
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Inventory: Starting reporting task. InventoryAgent
18.03.2015 14:07:12 7552 (0x1D80)
Reporting: 4381 report entries created. InventoryAgent
18.03.2015 14:07:13 7552 (0x1D80)
Inventory: Reporting Task completed in 1.030 seconds
InventoryAgent 18.03.2015 14:07:13
7552 (0x1D80)
Inventory: Successfully sent report. Destination:mp:MP_HinvEndpoint, ID: {5541A94A-BED9-4132-AE54-110CB6896F02}, Timeout: 80640 minutes MsgMode: Signed, Not Encrypted
InventoryAgent 18.03.2015 14:07:13
7552 (0x1D80)
Inventory: Cycle completed in 21453.570 seconds
InventoryAgent 18.03.2015 14:07:30
7552 (0x1D80)
Inventory: Action completed. InventoryAgent
18.03.2015 14:07:30 7552 (0x1D80)
Inventory: ************************ End of message processing. ************************
InventoryAgent 18.03.2015 14:07:30
7552 (0x1D80)InventoryAgent 18.03.2015 08:10:03
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, DefaultIPGateway, DHCPEnabled, DHCPServer, DNSDomain, DNSHostName, Index, IPAddress, IPEnabled, IPSubnet, MACAddress, ServiceName FROM Win32_NetworkAdapterConfiguration; Timeout
= 600 secs. InventoryAgent
18.03.2015 14:06:43 7836 (0x1E9C)
Collection: Namespace = \\.\root\Nap; Query = SELECT __CLASS, __PATH, __RELPATH, description, fixupState, friendlyName, id, infoClsid, isBound, percentage, registrationDate, vendorName, version FROM NAP_SystemHealthAgent; Timeout = 600 secs.
InventoryAgent 18.03.2015 14:06:43
7836 (0x1E9C)
Looks like something in one or both of those wmi queries. it goes from 8:10:03 to 14:06:43 right around there. 6 hours to do that...
try running those queries from wbemtest manually; and see which one just never finishes.
Standardize. Simplify. Automate. -
Google Earth Plugin and LabVIEW: High CPU usage when adding placemarks
Hi,
I posted this question on stackoverflow earlier this week but feel it might be better suited to the LabVIEW community specifically so I'm reposting here:
I'm writing an application which uses the Google Earth Plugin to display events on the globe. Each event is a single point kml placemark with an icon which is a 3kb png file. Placemarks are uploaded to the plugin as they are received by the software. I am experiencing increasing CPU usage with the number of placemarks that are added.
I have tested displaying a new placemark every second and running until the software running the plugin completely froze (graph attached). The GEPlugin (green trace) stopped responding (i.e. the globe did not respond to the mouse) at around 1200 placemarks added and CPU usage was at ~30%. When the software itself (red trace) froze the plugin was using around 50% CPU and ~3700 placemarks had been added). After the freeze, no new placemarks were added which caused the software to respond (but not the plugin) so I could clear all the placemarks. After the placemarks were cleared from the globe, the CPU usage of the plugin returned to around 5% CPU.
So what I've seen is that GEPlugin CPU usage increases linearly with each kml placemark added. Is this the expected behaviour/ a normal limitation of the plugin? If not is there a more efficient way of adding many placemarks to the globe?
I am using GEPlugin version 7.1.1.1580 (API version 1.010) and LabVIEW 12.0f3
Please see the test results attached. Any input greatly appreciated!
Original stackoverflow post:
http://stackoverflow.com/questions/20994323/google-earth-plugin-with-labview-high-cpu-usage-when-add...
Attachments:
Performance Log 020114_095115.png 82 KBHello,
I have had a look at your graphs and understood what you are trying to do. To me it seems that as the image gets more complex it gets harde to render which wold likely cause increase in CPU usage resulting in the freeze. I would suggest you try running the program on anoher computer to check on the RAM front of things. If this is a limitation of the GE Plugin then unfortunately I can not do much to help, but if you think this is a problem coming from your LabVIEW code then you can post your code here and I can take a look. -
Performance issue with high CPU and IO
Hi guys,
I am encountering huge user response time on a production system and I don’t know how to solve it.
Doing some extra tests and using the instrumentation that we have in the code we concluded that the DB is the bottleneck.
We generated some AWR reports and noticed the CPU was in top wait events. Also noticed that in a random manner some simple sql take a long time to execute. We activated the sql trace on the system and noticed that for very simple SQLs (unique index access on one table) we have huge exec times. 9s
In the trace file the huge time we had it in fetch area: 9.1s cpu and elapsed 9.2.
And no or very small waits for this specific SQL.
it seems like the bottle neck is on the CPU but at that point there were very few processes running on the DB. Why can we have such a big cpu wait on a simple select? This is a machine with 128 cores. We have quicker responses on machines smaller/busier than this.
We noticed that we had a huge db_cache_size (12G) and after we scale it down we noticed some improvements but not enough. How can I prove that there is a link between high CPU and big cache_size? (there was not wait involved in SQL execution). what can we do in the case we need big DB cache size?
The second issue is that I tried to execute an sql on a big table (FTS on a big table. no join). Again on that smaller machine it runs in 30 seconds and on this machine it runs in 1038 seconds.
Also generated a trace for this SQL on the problematic machine:
call count cpu elapsed disk query current rows
Parse 1 0.00 0.00 0 0 0 0
Execute 1 0.00 0.00 0 0 0 0
Fetch 1 402.08 1038.31 1842916 6174343 0 1
total 3 402.08 1038.32 1842916 6174343 0 1
db file sequential read 12419 0.21 40.02
i/o slave wait 135475 0.51 613.03
db file scattered read 135475 0.52 675.15
log file switch completion 5 0.06 0.18
latch: In memory undo latch 6 0.00 0.00
latch: object queue header operation 1 0.00 0.00
********************************************************************************The high CPU is present here also but here I have huge wait on db file scattered read.
Looking at the session with the select the AWG_wait for db scattered read was 0.5. on the other machine it is like 0.07.
I though this is an IO issue. I did some IO tests at SO level and it seems like the read and writes operation are very fast…much faster than the machine that has the awg_wait smaller. Why the difference in waits?
One difference between these two DBs is that the problem one has the db block size = 16k and the other one has 8k.
I received some reports done at OS level on CPU and IO usage on the problematic machine (in normal operations). It seems like the CPU is very used and the IO stays very low.
On the other machine, the smaller and the faster one, it is other way around.
What is the problem here? How can I test further? Can I link the high CPU to low/slow IO?
we have 10G on sun os with ASM.
Thanks in advance.Yes, there are many things you can and should do to isolate this. But first check MOS Poor Performance With Oracle9i and 10g Releases When Using Dynamic Intimate Shared Memory (DISM) [ID 1018855.1] isn't messing you up to start.
Also, be sure and post exact patch levels for both Oracle and OS.
Be sure and check all your I/O settings and see what MOS has to say about those.
Are you using ASSM? See Long running update
Since it got a little better with shrinking the SGA size, that might indicate (wild speculation here, something like) one of the problems is simply too much thrashing within the SGA, as oracle decides "small" objects being full scanned in memory is faster than range scans (or whatever) from disk, overloading the cpu, not allowing the cpu to ask for other full scans from I/O. Possibly made worse by row level locking, or some other app issue that just does too much cpu.
You probably have more than one thing wrong. High fetch count might mean you need to adjust the array size on the clients.
Now that that is all out of the way, if you still haven't found the problem, go through http://oracle-randolf.blogspot.com/2009/02/basic-sql-statement-performance.html
Edit: Oh, see Solaris 10 memory management conflicts with Automatic PGA Memory Management [ID 460424.1] too.
Edited by: jgarry on Nov 15, 2011 1:45 PM -
Since 10.4.6 Update: "ATSServer" with high CPU-usage when opening PDFs
Since I've updated to 10.4.6 my system is very slow when I open PDFs (in "Preview" or "Acrobat").
This is caused by the process "ATSServer" which goes through every file in "~/Library/Fonts" (I have over 4.800 files there - but just a view are activated by "FontBook") and so it takes very high CPU-usage.
I didn't have this problem bevore the update and I didn't make any changes on my font settings.
I've cleaned the font cache, but it doesn't help.
Any ideas?
Ciao
Mephizo
PS: Excuse my poor English.
PowerBook G4 17'' 1.67 GHz Mac OS X (10.4.6)
PowerBook G4 17'' 1.67 GHz Mac OS X (10.4.6)I haven't noticed any change myself, Dan, but I have the 2 GHz model.
One thing I HAVE noticed though after OS updates is that they can often result in a fair amount of file and free space fragmentation immediately after installation. OSX's routines will deal with fragmentation of small files , but not of large ones (over 20 Meg), and it won't deal very effectively with free space fragmentation. If your HD is getting full this can cause significant slowdowns, especially where video is involved.
You should also run DiskUtility and check for any directory and permissions issues.
Cheers
Rod -
K8NGM2-FID problems: no usb and high cpu usage - HELP!
hi folks,
i've setup K8NGM2-FID inside an htpc with a clean install of mce 2005 (onboard video). For the past couple of days I've noticed a few things:
1) if the pc goes into standby (S3) and then wakes up, sometimes task manager shows a cpu usage of 50% (on the graph) but looking at the list of tasks (for all users) nothing is runing that high - in fact system idle process shows 98% (while the graph is still showing about 50%) and the system is a bit sluggish; reboot fixes this but it's getting really annoying. I've installed the latest AMD x2 driver. Sometimes it goes to 98-99% after waking up but that's been rare.
2) i've been getting a few BSODs lately, actually all started yesterday - 3 of them in a span of about 2 hours after insalling Nero. I'm going to try to figure out what is causing it that (proabably Nero - I hope since that's easy to undo) but what i've noticed is that when the system reboots after the blue screen, none of the USB devices work (i.e. keyboard, mouse, etc.). windows has to load, then I need to go in the back and unplug/replug the usb devices which then 'wakes' them up; this can get really annoying in a typical cramped home theater setup. software restarts seem to be good - ok hardware restarts are the problem. hooking things up to a usb hub has the same effect - i.e. I need to re-plug the hub to get them to work - it just means less things to plug/unplug.
has anyone else noticed this? help save my sanity - this is driving me crazy. since this is an mce setup, it goes into sleep and wakes up several times a day so the high cpu issue when it comes up really gets in the way of using the pc. btw. during high cpu times, no mce related function (record/watch/the shell itself) is running.
here's my setup:
K8NGM2-FID - boots up with 3 short beeps - I think it's 1 beep pause then 2 beeps
2 gigs kingston 3 CAS (2 x 1 GIG kit) pc3200 - boot screen shows it running at 400mhz in dual channel config
X2 3800+ stock fan/heatsink with silver 5 (runs around 35-38 idle - inside a silverstone 'stereo rack' case)
ms usb keyboard/mouse/mce remote
coolmax 550W power
3 140GB WD drives (ata 133 - not sata)
onboard video - framebuffer set to 128megs
latest (as of 2 days ago) nvidia and msi drivers - msi bios is the stock 3.0 (more on that later)
the bios settings are all default as far as I can tell.
pvr-150 tuner card
promise ata 100 card
nec 3500dvd
all running on mce 2005 with rollup 2 and all the updates windows could find
i haven't updated the bios because i've read about other folks having blue screen problems and the suggestion has been to up the voltage for the ram (I guess the default setup from MSI is lower than it should be) but apparently that option is missing from the 3.1 and later bioses? and reading the text file, it wasn't very apparent what the bios 3.1 was fixing other than a few cosmetic bootup texts. I'm planning to up the voltage later today.
anyhow, any suggestions short of throwing the entire pc out the door are welcomed.
thanks!ok here's what I've found about the high cpu...
using process explorer, hardware interrups is taking all the cpu. i've tried to disable items one by one but nothing is working so far. what does work is if i choose scan for new hardware, cpu goes down to normal. standby and resume and cpu is up again. do the scan and it goes down again - without changing anything.
i've re-installed the graphic board driver, nvidia 430 drivers, sound driver. not sure what else to do. checked my drives and they are all properly master/slave set.
this is really getting crazy...anyone come across this?
i'm a bit hesitant to go to bios 3.1 since i've seen lots of posts about BSOD and i've just gotten rid of that.
thanks
thanks a bunch! -
High CPU usage in com.apple.fonts
I'm Getting alot of CPU usage from a process com.apple.fonts. Not quite sure what it is any suggestions?
It goes for a while, goes to "not responding" and tehn crashes. Attacedh is the most recent crash log
Process: com.apple.fonts [2623]
Path: /Users/USER/com.apple.fonts.app/Contents/MacOS/com.apple.fonts
Identifier: com-apple-fonts
Version: 1.2.025 (000)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: com.apple.fonts [2623]
User ID: 501
Date/Time: 2014-08-24 19:35:49.765 -0400
OS Version: Mac OS X 10.10 (14A329r)
Report Version: 11
Anonymous UUID: 4784DE26-358D-1C57-C13F-050E3EB12A30
Sleep/Wake UUID: A7A670FE-C990-47B9-96E5-0B9807E38155
Time Awake Since Boot: 52000 seconds
Time Since Wake: 3400 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00007472410a0a68
VM Regions Near 0x7472410a0a68:
MALLOC_LARGE 000000010a0fc000-000000010a4e4000 [ 4000K] rw-/rwx SM=PRV
-->
STACK GUARD 00007fff5bc00000-00007fff5f400000 [ 56.0M] ---/rwx SM=NUL stack guard for thread 0
Application Specific Information:
objc_msgSend() selector name: respondsToSelector:
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff894160dd objc_msgSend + 29
1 com.apple.CoreFoundation 0x00007fff85b460c4 _signalEventSync + 180
2 com.apple.CoreFoundation 0x00007fff85b8381d _cfstream_shared_signalEventSync + 477
3 com.apple.CoreFoundation 0x00007fff85b06c71 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
4 com.apple.CoreFoundation 0x00007fff85af8ecc __CFRunLoopDoSources0 + 476
5 com.apple.CoreFoundation 0x00007fff85af842f __CFRunLoopRun + 927
6 com.apple.CoreFoundation 0x00007fff85af7e48 CFRunLoopRunSpecific + 296
7 com-apple-fonts 0x000000010003e973 CFWriteStreamWriteFully + 67
8 com-apple-fonts 0x00000001000385c4 -[SKPSMTPMessage parseBuffer] + 2469
9 com-apple-fonts 0x0000000100037562 -[SKPSMTPMessage stream:handleEvent:] + 1437
10 com.apple.CoreFoundation 0x00007fff85b460c4 _signalEventSync + 180
11 com.apple.CoreFoundation 0x00007fff85b45ff4 _cfstream_solo_signalEventSync + 244
12 com.apple.CoreFoundation 0x00007fff85b45eaf _CFStreamSignalEvent + 495
13 com.apple.CFNetwork 0x00007fff8c53e26e SocketStream::dispatchSignalFromSocketCallbackUnlocked(SocketStreamSignalHolder *) + 58
14 com.apple.CFNetwork 0x00007fff8c53dc5b SocketStream::socketCallback(__CFSocket*, unsigned long, __CFData const*, void const*) + 211
15 com.apple.CFNetwork 0x00007fff8c53db4c SocketStream::_SocketCallBack_stream(__CFSocket*, unsigned long, __CFData const*, void const*, void*) + 70
16 com.apple.CoreFoundation 0x00007fff85b45850 __CFSocketPerformV0 + 768
17 com.apple.CoreFoundation 0x00007fff85b06c71 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
18 com.apple.CoreFoundation 0x00007fff85af8dfd __CFRunLoopDoSources0 + 269
19 com.apple.CoreFoundation 0x00007fff85af842f __CFRunLoopRun + 927
20 com.apple.CoreFoundation 0x00007fff85af7e48 CFRunLoopRunSpecific + 296
21 com.apple.HIToolbox 0x00007fff9340a1bf RunCurrentEventLoopInMode + 235
22 com.apple.HIToolbox 0x00007fff93409f3a ReceiveNextEventCommon + 431
23 com.apple.HIToolbox 0x00007fff93409d7b _BlockUntilNextEventMatchingListInModeWithFilter + 71
24 com.apple.AppKit 0x00007fff86165165 _DPSNextEvent + 1000
25 com.apple.AppKit 0x00007fff86164939 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 139
26 com.apple.AppKit 0x00007fff86158893 -[NSApplication run] + 594
27 com.apple.AppKit 0x00007fff86143d14 NSApplicationMain + 1832
28 com-apple-fonts 0x0000000100002214 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8ad6922e kevent64 + 10
1 libdispatch.dylib 0x00007fff8f5e0b3c _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8ad6352e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ad6269f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff85af9124 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff85af85eb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff85af7e48 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff862c7ab7 _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff8e8212fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8e821279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8e81f4b1 thread_start + 13
Thread 3:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8ad6352e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ad6269f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff85af9124 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff85af85eb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff85af7e48 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff8c5d4210 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff872fd2ca __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff8e8212fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff8e821279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff8e81f4b1 thread_start + 13
Thread 4:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8ad683f6 __select + 10
1 libsystem_pthread.dylib 0x00007fff8e8212fc _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff8e821279 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff8e81f4b1 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8ad68946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8e81f4a1 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8ad68946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8e81f4a1 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8ad68946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8e81f4a1 start_wqthread + 13
Thread 8:
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000010766d1c0 rcx: 0x0000000000000000 rdx: 0x00007fff87550490
rdi: 0x000000010766d1c0 rsi: 0x00007fff8faef34e rbp: 0x00007fff5fbfcde0 rsp: 0x00007fff5fbfcdb8
r8: 0x00007fff5fbfcdc0 r9: 0x00007fff7717d300 r10: 0x00007fff8faef34e r11: 0x00007472410a0a50
r12: 0x000000000000001b r13: 0x000000010765fb78 r14: 0x0000000000000002 r15: 0x000000010765fb40
rip: 0x00007fff894160dd rfl: 0x0000000000010206 cr2: 0x00007472410a0a68
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x100000000 - 0x100060fff +com-apple-fonts (1.2.025 - 000) <25B7A2B5-A239-3827-98EE-8E4F078B7B2F> /Users/USER/com.apple.fonts.app/Contents/MacOS/com.apple.fonts
0x100093000 - 0x10009efff +org.vafer.FeedbackReporter (1.3 - 1) <3C1F897E-6CA7-3E1A-B2D2-DAD9DA824327> /Users/USER/com.apple.fonts.app/Contents/Frameworks/FeedbackReporter.framework/ Versions/A/FeedbackReporter
0x1000a9000 - 0x1000a9ff7 liblaunch.dylib (559.1.7) <6F366590-341F-3E78-9130-06DDBDD5E97C> /usr/lib/system/liblaunch.dylib
0x1000b0000 - 0x1000d8ff7 libxpc.dylib (559.1.7) <EC70F12A-1337-3A8C-849F-F6D87AD5B486> /usr/lib/system/libxpc.dylib
0x1000f5000 - 0x1000f8fff com.apple.xpc.ServiceManagement (1.0 - 1) <E4A7FD86-0463-3508-BF01-015DF75ABF87> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x100641000 - 0x100669ffb libRIP.A.dylib (754.1) <E3395BBC-9E0C-3626-B4EB-6D2563605FA9> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x1006f7000 - 0x1006fafff com.apple.FileProvider (1.0 - 1) <29E16BC6-CD35-3144-840A-E3C74E9D986C> /System/Library/PrivateFrameworks/FileProvider.framework/FileProvider
0x10077f000 - 0x10077ffff com.apple.applescript.component (2.4 - 366) <8C6B7246-B033-378E-A2F4-C036DD4E7C6F> /System/Library/Components/AppleScript.component/Contents/MacOS/AppleScript
0x10585c000 - 0x105863fff libCGCMS.A.dylib (754.1) <45C9B06F-9195-3C2E-A384-3DCCB7A59106> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x107248000 - 0x10725dff3 libCGInterfaces.dylib (293) <34173511-A295-312F-9BD7-990D5881F9D1> /System/Library/Frameworks/Accelerate.framework/Frameworks/vImage.framework/Ver sions/A/Libraries/libCGInterfaces.dylib
0x107700000 - 0x107789ffb com.apple.applescript (2.4 - 366) <EBD6CB35-F9A0-31B4-A4BC-9A3E81738DFF> /System/Library/PrivateFrameworks/AppleScript.framework/Versions/A/AppleScript
0x7fff6971b000 - 0x7fff69751837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff85a2c000 - 0x7fff85a52ff7 com.apple.ChunkingLibrary (2.1 - 163.1) <C3544174-6EDB-3B55-8F7B-9B2473B6C699> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff85a86000 - 0x7fff85e1cfff com.apple.CoreFoundation (6.9 - 1150.11) <43F58E31-9186-383A-A39C-768D5A79BE56> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff85e1d000 - 0x7fff85e24ff7 libcompiler_rt.dylib (35) <37984504-2822-3A47-AE2D-21D36868BA68> /usr/lib/system/libcompiler_rt.dylib
0x7fff85e34000 - 0x7fff85f0aff3 com.apple.DiskImagesFramework (10.10 - 389) <E91EE598-408A-3E63-9B7B-0F61DABE88F1> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff85f0b000 - 0x7fff8603cfff com.apple.MediaControlSender (2.0 - 215.1) <1BA99F3F-6064-3254-B47A-ECB491412075> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff8603d000 - 0x7fff86075ffb libsystem_network.dylib (408) <5170306A-D4B3-36F8-B4D7-8542D2A2428C> /usr/lib/system/libsystem_network.dylib
0x7fff86076000 - 0x7fff8607cfff com.apple.speech.recognition.framework (5.0.6 - 5.0.6) <64700C69-45AD-3E67-8049-5910BB1510ED> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff86097000 - 0x7fff860bbff7 com.apple.quartzfilters (1.10.0 - 1.10.0) <ABB404A4-DCFA-3719-885F-9144FBB33646> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff860bc000 - 0x7fff860c0fff libspindump.dylib (181) <8EB19A31-9D9B-372A-9E44-E6D24FB1500A> /usr/lib/libspindump.dylib
0x7fff86141000 - 0x7fff86c6fff7 com.apple.AppKit (6.9 - 1331.12) <E920B05A-B97B-32BE-82D6-2C869AF280BD> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff86c71000 - 0x7fff86c77fff libsystem_trace.dylib (72.1.1.0.1) <359993CB-89F8-3D9F-B88E-D44E7CBE018B> /usr/lib/system/libsystem_trace.dylib
0x7fff86c78000 - 0x7fff86ca5ffb com.apple.CoreVideo (1.8 - 145.0) <289697F6-CC14-310E-ABDD-D3379EC1FF92> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff87015000 - 0x7fff87015ff7 libkeymgr.dylib (28) <B474F768-4DCD-38F2-B23B-CCADA5BC4733> /usr/lib/system/libkeymgr.dylib
0x7fff8710b000 - 0x7fff8710cfff com.apple.TrustEvaluationAgent (2.0 - 25) <2D61A2C3-C83E-3A3F-8EC1-736DBEC250AB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff8710d000 - 0x7fff87135fff libsystem_info.dylib (459) <186259FF-C2EB-3B41-BD8B-FF2D1A3B1EF2> /usr/lib/system/libsystem_info.dylib
0x7fff87136000 - 0x7fff8717cffb libFontRegistry.dylib (133) <5E4E011B-5DC0-349D-B0CF-D90841A9E193> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff871bf000 - 0x7fff871cbff7 com.apple.OpenDirectory (10.10 - 187) <2568AF02-EB1E-386C-9E71-4994443F6C7F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff87215000 - 0x7fff87215fff libOpenScriptingUtil.dylib (162) <6D9BC583-F96C-31A9-8D2F-345414451E6A> /usr/lib/libOpenScriptingUtil.dylib
0x7fff87294000 - 0x7fff875c2fff com.apple.Foundation (6.9 - 1150.12) <51469E08-DBF4-3686-8B27-0D29AEB8791D> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff87606000 - 0x7fff87629ff7 com.apple.framework.familycontrols (4.1 - 410) <A31242DB-4127-310B-AB94-4437DEE52EC2> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff8762a000 - 0x7fff87867ff7 com.apple.AddressBook.framework (8.0 - 1485) <A9AFA3BB-11A8-31FC-8270-36E3C4B70892> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x7fff87868000 - 0x7fff8786cfff libsystem_stats.dylib (163) <846A43F6-86C2-3517-917B-F3F299406C0C> /usr/lib/system/libsystem_stats.dylib
0x7fff8786d000 - 0x7fff87899fff libsandbox.1.dylib (358.1.1) <B7286372-6B78-38C3-92D1-BF6046DB3515> /usr/lib/libsandbox.1.dylib
0x7fff8789a000 - 0x7fff8789afff com.apple.ApplicationServices (48 - 48) <6884B522-0010-3E2F-8D35-56BDD7011ACB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff8789b000 - 0x7fff879d8fff com.apple.ImageIO.framework (3.3.0 - 1038) <A6C6A16D-1168-3104-9D49-82B43B5FD102> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff879d9000 - 0x7fff87a48ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <7FB30D84-27B8-3A0D-90FB-594E6461BC82> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff87a49000 - 0x7fff87a56ff7 libbz2.1.0.dylib (36) <2DF83FBC-5C08-39E1-94F5-C28653791B5F> /usr/lib/libbz2.1.0.dylib
0x7fff87a74000 - 0x7fff87b67ff7 libFontParser.dylib (130) <8B1473BB-102E-332B-8741-54063D7F3CFD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff87b68000 - 0x7fff87b68fff com.apple.CoreServices (62 - 62) <D353C4EA-6362-3138-9429-F2360271010D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff87b69000 - 0x7fff87cd4fff com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <DC1F19C7-584D-3D01-9BAA-37EFB49F5433> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff87cd5000 - 0x7fff87d21ff7 libcups.2.dylib (404) <765C35CB-5DB1-3571-90AC-EE39AD075D91> /usr/lib/libcups.2.dylib
0x7fff87d22000 - 0x7fff87d52ff3 com.apple.GSS (4.0 - 2.0) <53775A96-FCE6-32EA-8221-28835DB6DB15> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff87d53000 - 0x7fff87d56fff com.apple.help (1.3.3 - 46) <92F02B7D-FC08-3B49-8E8E-3BE05B6EFF0E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff87d57000 - 0x7fff87db1ff7 com.apple.LanguageModeling (1.0 - 1) <E28B7D7D-B28E-337B-A92F-DF722AE9CFDB> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/Languag eModeling
0x7fff87db2000 - 0x7fff87dbdff7 com.apple.CommerceCore (1.0 - 363.1) <C8037118-C4B6-35C5-B772-1638D04EF2DF> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff87e4f000 - 0x7fff87e50fff libunc.dylib (28) <33E2D75C-1DE6-37F0-96CD-2F82137BA585> /usr/lib/system/libunc.dylib
0x7fff87e51000 - 0x7fff87fcbff3 com.apple.avfoundation (2.0 - 889.7) <C6E6BEE8-E49C-3FB2-AC40-796CD0E9B958> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff87fcc000 - 0x7fff87fd7fff libGL.dylib (11.0.5) <77F6CDE2-4D38-30F9-A405-0F6B4823BEAE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff87fd8000 - 0x7fff88025ff3 com.apple.print.framework.PrintCore (10.0 - 450) <12CEBF5F-BC16-3007-9FB2-F1B1D08997D7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff8804a000 - 0x7fff8804cfff com.apple.EFILogin (2.0 - 2) <A140EAF8-ED4D-3834-8211-2DF19E2AE2B9> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff8804d000 - 0x7fff88067fff com.apple.aps.framework (4.0 - 4.0) <4A70BA58-5AF2-3205-83D9-65C9952C3AE6> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x7fff886d0000 - 0x7fff886d4fff libcache.dylib (69) <7FD09AC9-A856-3C05-919F-B4C194867C59> /usr/lib/system/libcache.dylib
0x7fff886d5000 - 0x7fff88724ff7 com.apple.opencl (2.4.2 - 2.4.2) <49A3C6F8-6CF0-3EE5-8D69-14F19B075005> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff88725000 - 0x7fff88727fff com.apple.loginsupport (1.0 - 1) <6A9E7988-BE1E-3D14-84FE-5B0CD4DC8D36> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsu pport.framework/Versions/A/loginsupport
0x7fff8884b000 - 0x7fff88ac3ffb com.apple.RawCamera.bundle (6.00 - 754) <EB3F219F-3B0B-30ED-8370-C21E7DB06129> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff88ac4000 - 0x7fff88d2dff7 com.apple.imageKit (2.6 - 829) <E8BECF43-E5AB-3067-995E-CA45C5D47B08> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff88d2e000 - 0x7fff88d3eff7 libbsm.0.dylib (34) <A3A2E56C-2B65-37C7-B43A-A1F926E1A0BB> /usr/lib/libbsm.0.dylib
0x7fff88d5d000 - 0x7fff88db0ff3 libAVFAudio.dylib (117) <D838E4B9-AD2D-3B75-943F-ACFFAC342D4B> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x7fff88db1000 - 0x7fff88db6ff7 libunwind.dylib (35.3) <614BCA70-D003-3280-B7E9-9EBE8168901F> /usr/lib/system/libunwind.dylib
0x7fff88db7000 - 0x7fff88e39fff com.apple.PerformanceAnalysis (1.0 - 1) <2D9ED7EF-45E0-3ED5-8ECE-D4490BBEE00C> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff88e3a000 - 0x7fff88e55ff7 libCRFSuite.dylib (34) <D64842BE-7BD4-3D0C-9842-1D202F7C2A51> /usr/lib/libCRFSuite.dylib
0x7fff88e69000 - 0x7fff891d4fff com.apple.VideoToolbox (1.0 - 1562.11) <505443E3-2715-38DD-8717-1FD1C1F1B77B> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff891d5000 - 0x7fff891e6ff7 libz.1.dylib (55) <88C7C7DE-04B8-316F-8B74-ACD9F3DE1AA1> /usr/lib/libz.1.dylib
0x7fff89220000 - 0x7fff89221fff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff892e0000 - 0x7fff89386fff com.apple.PDFKit (3.0 - 3.0) <DA586966-F6D5-3A62-A86D-6FBA00DC7F99> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff89387000 - 0x7fff89388fff libSystem.B.dylib (1213) <A4BA4BB3-EB99-37E3-AC35-4EEE2E1A31E0> /usr/lib/libSystem.B.dylib
0x7fff89389000 - 0x7fff89390fff com.apple.NetFS (6.0 - 4.0) <D698DEBC-9850-3FD6-92C1-2A5A3BDD2747> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff89396000 - 0x7fff893a3ff7 libxar.1.dylib (254) <CE10EFED-3066-3749-838A-6A15AC0DBCB6> /usr/lib/libxar.1.dylib
0x7fff893ce000 - 0x7fff89414ff7 libauto.dylib (186) <A260789B-D4D8-316A-9490-254767B8A5F1> /usr/lib/libauto.dylib
0x7fff89415000 - 0x7fff895fa267 libobjc.A.dylib (646) <3B60CD90-74A2-3A5D-9686-B0772159792A> /usr/lib/libobjc.A.dylib
0x7fff895fb000 - 0x7fff89615ff7 liblzma.5.dylib (7) <1D03E875-A7C0-3028-814C-3C27F7B7C079> /usr/lib/liblzma.5.dylib
0x7fff89616000 - 0x7fff89617ffb libremovefile.dylib (35) <CC9FB9A6-3FF9-3E3C-A9FD-48C27FADF9BA> /usr/lib/system/libremovefile.dylib
0x7fff89618000 - 0x7fff89669fff com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <50272E8C-A517-332A-8E5C-114DC7FDDF4B> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8966a000 - 0x7fff89673fff com.apple.CommonAuth (4.0 - 2.0) <28C419A8-3AD4-3C30-BCB4-77C134A51100> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff89674000 - 0x7fff89674fff com.apple.audio.units.AudioUnit (1.12 - 1.12) <B2F96C81-4BFC-3652-8F72-2AD1083E09E2> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff896a3000 - 0x7fff896a7ff7 com.apple.LoginUICore (3.0 - 3.0) <92E71B8E-83EB-3263-AB43-F6A21A807E56> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x7fff896a8000 - 0x7fff896a8fff com.apple.Carbon (154 - 157) <77FE37A4-9E71-3523-89E1-4CD22AC37DAD> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff896a9000 - 0x7fff8974afff com.apple.Bluetooth (4.3.0 - 4.3.0b13) <D80F222A-BC05-35DB-A35F-B60332C82E41> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x7fff8974b000 - 0x7fff89782ffb com.apple.LDAPFramework (2.4.28 - 194.5) <545EB819-A04D-3F5A-B94A-4EB7C279DB2A> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff89783000 - 0x7fff897bcfff com.apple.AirPlaySupport (2.0 - 215.1) <962FEBD0-35A7-3019-9712-B4777480B08B> /System/Library/PrivateFrameworks/AirPlaySupport.framework/Versions/A/AirPlaySu pport
0x7fff8982d000 - 0x7fff8983afff com.apple.ProtocolBuffer (1 - 225.1) <4FF624B6-4D0A-37EF-B9BA-CD7A3B115927> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff8983b000 - 0x7fff8983efff com.apple.IOSurface (97 - 97) <ABB737DB-922D-31EC-80BB-4B29398036E4> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff89896000 - 0x7fff898c4fff com.apple.CoreServicesInternal (221 - 221) <CC3D7DF3-910B-3E46-AC31-AAC6E41C499E> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff89bd5000 - 0x7fff89bd7ff7 com.apple.SecCodeWrapper (4.0 - 237) <F9A773B1-3FEC-31D0-BDDA-332914C87334> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff89c61000 - 0x7fff89c9bfff com.apple.QD (3.48 - 300) <BAFCB455-CD70-389F-9631-FF51F347F8B0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff89c9c000 - 0x7fff89cb9ffb libresolv.9.dylib (57) <26B38E61-298A-3C3A-82C1-3B5E98AD5E29> /usr/lib/libresolv.9.dylib
0x7fff89cbb000 - 0x7fff89d08ff7 com.apple.CoreMediaIO (601.0 - 4747) <7DA77FB0-712D-3D04-9F2E-85A98918B5D2> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff89d09000 - 0x7fff89d16ff7 com.apple.ToneLibrary (1.0 - 1) <618C6977-7F42-3355-9C10-182E5929AAC8> /System/Library/PrivateFrameworks/ToneLibrary.framework/Versions/A/ToneLibrary
0x7fff89d8b000 - 0x7fff8a2b4ff7 com.apple.QuartzComposer (5.1 - 325) <6291B9F3-D04C-3791-8966-2173F3615090> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff8a2b5000 - 0x7fff8a2b5fff com.apple.Accelerate (1.10 - Accelerate 1.10) <8510506C-0E39-3478-93E3-F70DC163AAD5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
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0x7fff8fb13000 - 0x7fff8fb1dff7 com.apple.NetAuth (5.0 - 5.0) <B1929F4F-C2AD-3CAB-BA58-690BB837E7CC> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8fb1e000 - 0x7fff8fb1fff7 libodfde.dylib (22) <38537A94-6C81-37EE-88D6-DFC7630E4154> /usr/lib/libodfde.dylib
0x7fff8fb20000 - 0x7fff8fb24fff libCoreVMClient.dylib (79) <FC4E08E3-749E-32FF-B5E9-211F29864831> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff8fb25000 - 0x7fff8fb58ff7 com.apple.MediaKit (16 - 756) <8BE236C4-B6F7-3B64-9DF0-A7047357DE18> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff8fb59000 - 0x7fff8fbc0ff7 com.apple.framework.CoreWiFi (3.0 - 300.3) <2842CC90-C163-321F-8797-68D15F6E496C> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
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0x7fff913cd000 - 0x7fff913f8fff libc++abi.dylib (125) <88A22A0F-87C6-3002-BFBA-AC0F2808B8B9> /usr/lib/libc++abi.dylib
0x7fff91404000 - 0x7fff914a3df7 com.apple.AppleJPEG (1.0 - 1) <56924496-B2B6-3FB1-9A9D-87443BC45969> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
0x7fff914a4000 - 0x7fff914a9fff com.apple.DiskArbitration (2.6 - 2.6) <EFDCF7B1-2A47-3D67-86BB-8BF0D3207659> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff914aa000 - 0x7fff91540ffb com.apple.CoreMedia (1.0 - 1562.11) <F5E4027A-07F7-3BC2-8F90-410A66D753A0> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff91e98000 - 0x7fff91f2cfff com.apple.ink.framework (10.9 - 213) <761A662D-11F8-3F65-AB48-CDCD6848276E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff91f2d000 - 0x7fff91f2fff7 libutil.dylib (38) <471AD65E-B86E-3C4A-8ABD-B8665A2BCE3F> /usr/lib/libutil.dylib
0x7fff91f30000 - 0x7fff91f97ff7 com.apple.datadetectorscore (5.0 - 396) <543C6808-277B-3726-8A11-C9FF7A1D1588> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff91f98000 - 0x7fff91fa0ff7 com.apple.icloud.FindMyDevice (1.0 - 1) <9F0A0AF5-5ADE-3516-A3E3-A3CDB5F9FE10> /System/Library/PrivateFrameworks/FindMyDevice.framework/Versions/A/FindMyDevic e
0x7fff91fa1000 - 0x7fff9200dff7 com.apple.framework.CoreWLAN (5.0 - 500.29) <AF648F8F-D520-3985-B826-8EBA883F5644> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff9200e000 - 0x7fff92019fff com.apple.speech.synthesis.framework (5.2.1 - 5.2.1) <09CA1FBE-4C8A-3D56-931D-E15E24FDD3A8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff920b0000 - 0x7fff920ceff7 com.apple.addressbook.vCard (1.0 - 1485) <58CBFDDD-0D16-3042-83CB-FC3AAD1C703E> /System/Library/PrivateFrameworks/vCard.framework/Versions/A/vCard
0x7fff930d7000 - 0x7fff930ddff7 com.apple.XPCService (2.0 - 1) <D8BCF4F7-04FF-34C1-97F3-D1CAEB9E5229> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x7fff930de000 - 0x7fff930f1ff7 com.apple.CoreBluetooth (1.0 - 1) <6CCF59D5-5087-3747-AE52-DB1450B8C762> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
0x7fff930f7000 - 0x7fff93370ff7 com.apple.CoreData (110 - 522) <02529A4A-1533-3709-88B2-A7D0F8F339D7> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff93380000 - 0x7fff93388ff7 com.apple.AppleSRP (5.0 - 1) <01EC5144-D09A-3D6A-AE35-F6D48585F154> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff93389000 - 0x7fff933daff7 com.apple.AppleVAFramework (5.0.31 - 5.0.31) <9A36C7E8-FABA-30A1-B370-1303C09937C1> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff933db000 - 0x7fff936dcff7 com.apple.HIToolbox (2.1.1 - 747) <5719E404-73FD-3AA7-8BBC-E1A6AABBD892> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff936dd000 - 0x7fff9377bfff com.apple.Metadata (10.7.0 - 899) <17A492CA-8F1E-35BE-BA1C-29A774306923> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff9377e000 - 0x7fff93786fff libMatch.1.dylib (24) <C917279D-33C2-38A8-9BDD-18F3B24E6FBD> /usr/lib/libMatch.1.dylib
0x7fff93820000 - 0x7fff93822ff7 com.apple.securityhi (9.0 - 55005) <5B5710B0-4AAC-3781-9B3A-8B8EAFFCEE2B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff93d40000 - 0x7fff93d43ff7 com.apple.AppleSystemInfo (3.0 - 3.0) <D135A8D8-1A9E-37CF-A62F-6EE81CCF05A4> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff93d44000 - 0x7fff93dffff7 com.apple.DiscRecording (9.0 - 9000.4.1) <B672A0B3-961F-378B-8099-61068FAFF1C3> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff93e00000 - 0x7fff93e15fff com.apple.ToneKit (1.0 - 1) <C2D117A1-0CB5-3B20-9253-AF4BB5A84424> /System/Library/PrivateFrameworks/ToneKit.framework/Versions/A/ToneKit
0x7fff93e16000 - 0x7fff93e30ff7 libextension.dylib (50) <3527822C-3911-32F3-A8A5-50A1B252CC88> /usr/lib/libextension.dylib
0x7fff93fa4000 - 0x7fff93fa6fff libCVMSPluginSupport.dylib (11.0.5) <8DF04CFF-9E67-3B6F-9CA2-50447E0C1CE9> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff93fa7000 - 0x7fff93fc0fff com.apple.openscripting (1.4 - 162) <5EC67670-8D5B-3B96-8F7D-956538944659> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff93fc1000 - 0x7fff940b3ff7 libiconv.2.dylib (42) <2A06D02F-8B76-3864-8D96-64EF5B40BC6C> /usr/lib/libiconv.2.dylib
0x7fff94122000 - 0x7fff94130fff com.apple.AddressBook.ContactsFoundation (8.0 - 1485) <9502C146-95FA-3F78-BF11-39E03E26B7F3> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/Conta ctsFoundation
0x7fff94138000 - 0x7fff9415aff7 com.apple.Sharing (316 - 316) <93B67A08-A6EE-3CFB-B81A-7AD727ED2169> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff9417e000 - 0x7fff94183ff3 libheimdal-asn1.dylib (398) <A134B76B-0006-3E2A-A732-232A32E693B3> /usr/lib/libheimdal-asn1.dylib
0x7fff94184000 - 0x7fff945d7fc3 com.apple.vImage (8.0 - 8.0) <0C5977B8-FAFF-3E2E-8DD3-E7B011D31F5C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff945d8000 - 0x7fff945efff7 libLinearAlgebra.dylib (1128) <E78CCBAA-A999-3B65-8EC9-06DB15E67C37> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLinearAlgebra.dylib
0x7fff946db000 - 0x7fff94985ffb com.apple.GeoServices (1.0 - 982.4.7) <B1CC3AB6-72BF-3A37-9D1D-F98603A46F0F> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff94986000 - 0x7fff94991ff7 libcsfde.dylib (468) <96F11773-3ED2-36DB-B10D-B15D3A87115F> /usr/lib/libcsfde.dylib
0x7fff94992000 - 0x7fff94994fff com.apple.OAuth (25 - 25) <9FEA0BE6-C061-3CBD-900E-2E5125AC6389> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
0x7fff94995000 - 0x7fff949c0ff7 com.apple.DictionaryServices (1.2 - 227) <95A67673-C529-383C-831C-E4778F5EC676> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff94b1b000 - 0x7fff94b1dfff libsystem_configuration.dylib (699.1.4) <F494732C-3BFB-32E5-AC7C-95F426AB69C0> /usr/lib/system/libsystem_configuration.dylib
0x7fff94c66000 - 0x7fff94c78fff libsasl2.2.dylib (191) <BEC7FFBE-9A08-343A-B9F9-451B0CA9F508> /usr/lib/libsasl2.2.dylib
0x7fff94c79000 - 0x7fff94cf6fff com.apple.CoreServices.OSServices (639 - 639) <082DC29B-1913-34B2-9B61-69528033F9BD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff94cf7000 - 0x7fff94ea5fff com.apple.QuartzCore (1.10 - 361.3) <5E316464-C006-3CCE-B85E-6C04701408A9> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff94ea6000 - 0x7fff94efafff libc++.1.dylib (120) <1B9530FD-989B-3174-BB1C-BDC159501710> /usr/lib/libc++.1.dylib
0x7fff94efb000 - 0x7fff94f03fff libsystem_dnssd.dylib (561) <BECD47C1-C29A-32F4-989E-A21EA25ACA46> /usr/lib/system/libsystem_dnssd.dylib
0x7fff94f04000 - 0x7fff94f45fff libGLU.dylib (11.0.5) <15F310F5-6CD1-3D53-853E-A5A48D6C0F45> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff94f70000 - 0x7fff95080ffb com.apple.desktopservices (1.9 - 1.9) <7A3176A4-26BB-3FED-8692-06470E3EA388> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff95081000 - 0x7fff950a0fff com.apple.CoreDuet (1.0 - 1) <1131E4C7-837D-35AE-8C73-6D3A562C0C71> /System/Library/PrivateFrameworks/CoreDuet.framework/Versions/A/CoreDuet
0x7fff950a4000 - 0x7fff950afff7 libkxld.dylib (2782.1.80) <23557A93-8609-3526-981A-F67BCF0E6EE6> /usr/lib/system/libkxld.dylib
0x7fff950e6000 - 0x7fff95121fff com.apple.Symbolication (1.4 - 56045) <DF2D7006-0871-3037-A333-B52FB150D924> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff95203000 - 0x7fff9522eff3 libarchive.2.dylib (30) <79BCA8D3-8324-30FC-AFE3-6A061A8E997C> /usr/lib/libarchive.2.dylib
0x7fff9522f000 - 0x7fff952a3fff com.apple.ApplicationServices.ATS (360 - 373) <8C5CFA3C-BE82-3DF4-9882-3F30BD42C8F9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff952a4000 - 0x7fff952a6ff7 libsystem_sandboWhich version are you running?
What is the actual load on the sensor?
The load option is only supported on newer code using the following command:
"show statistics virtual-sensor | inc Load"
Regards
Farrukh
[email protected],Im facing high cpu usage in my 4200 device. The output of "top" is attached.i have not enabled iplog in ips.Pls provice an immediate solution if possible.....~pr -
SBS 2011 - High CPU usage - Help me Microsoft forums! You're my only hope!
My company supports a client that has a SBS 2011 server. For about the past year, we've been fighting a recurring issue with performance on this server. There are about ten local users and four remote users. The server's CPU idles at
about 60%-80% but is usally running when under *any* load from 80%-100%. If you do anything on the console, it will stay pretty much at 100%. These are not power users by any means. The server is utilized for file/printer sharing, Exchange
2010, and one flat file database application (non-SQL). SharePoint is not utilized.
Needless to say, our client is frustrated. When opening files, using their database application, or doing anything Exchange-related, there is a large amount of lag on the client side. First, here are the server's specs:
Make:Dell PowerEdge T420
OS: SBS 2011 Standard SP1
CPU: 2 - Intel Xeon E5-2407
Memory: 32GB
RAID: RAID 1 - Operating System (C:)/Data Volume (E:) | RAID 5 - Data Volume (D:)
Here is what we have tried to resolve this to finality:
* Doubled resources - Initially the server had a single physical processor and 16GB of memory. While these specs alone should have been fine, and were fine when the server was installed, we had periods of time where the server would just sit all day at
100% usage. We doubled the resources and while this seemed like it would fix the issue, we are still seeing abnormally high processor usage.
* Removed all monitoring tools, antivirus, and backup software - As part of our testing, we removed our monitoring agent (LabTech) and antivirus (GFI Vipre). Mozy is utilized for an off-site backup so that was disabled. No dice.
* Verified updates - We made absolutely sure the server was 100% patched.
* Malware/Virus/Rootkit checks - We have ran scans checking for any potential issues with security.
* Ran MBSA and MBCA to fix any issues with the server's configuration.
There is no single process which is using all of the CPU, or we would simply be able to narrow it down. Our calls to Microsoft support have yielded no answers. The last call ended with Microsoft stating that a SBS server should always be running
at high CPU usage. Meanwhile, we have many other clients with less-beefy servers, with more users, who have no issues like these.
So, I'm turning to you all. I will gladly provide logs, configuration settings, even remote assistance sessions if you all can help shed some light on what might be causing my issues.
Thank you!Some comments/ideas:
How long was the server running after this screenshot? I ask because store.exe is only got a 1GB of RAM which is really low - it should grab most of the RAM within a few hours.
The server was up for about 12 hours. I believe an adjustment was made before to limit the Exchange memory usage.
Strange that SearchIndexer (wsearch service) is so high although that may be a startup condition.
The LT* processes seem to be a 3rd party monitoring tool - no idea why it would ever need that much CPU though (I thought you disabled this?).
We had, but we cannot go forever without monitoring our client's server. It has been pulled off in the past and results on performance are pretty much the same.
The taskmgr process run by amnet_admin has used a lot of total CPU Time. What is it? (can't see the command line).
That's the user I was logged in as when I took the screenshot. Even the task manager seems to eat up the CPU.
The sqlserver process right above it is also busy - may want to look at the command line and figure out which SQL database that is (SBS has 3 - WSUS, Sharepoint, and SBS monitoring)
I believe that's the SharePoint database. They don't currently use their site. Would you recommend a removal and reinstallation? I would not completely remove as I know SBS doesn't like you removing parts of the complete package.
Strange that vds.exe is 10% - that is the interface to the disk management interface IIRC. Perhaps your monitoring service has gone awry here - definitely lose it.
I'll see about pulling it off and I'll see if there are any improvements.
-- Al -
Hi everyone,
I'm having an issue with Word 2013 and I'm hoping someone can help. Seen as I got fleeced for my TechNet subscription this year (the price given on the invoice doubled when I called up to pay!) I’d very much like to see a speedy fix from the Microsofties
please! :D
Recently, I've found that Word will consistently exhibit high CPU utilisation, ~50% on a dual core second generation Core i5.
This continues, even when I’m not providing any input to or interacting with the Word window and even when the Word window is covered by other windows. Minimising Word causes its CPU usage to drop back down to zero.
The strange thing is that, so far, I’ve only observed this with a single document. I started writing this document at the start of this week and it’s been authored exclusively on Word 2013. In fact I’m the only one who’s editing it and I’ve only used a single
computer (and this one single install of Word 2013) to do so…
There’s nothing particularly unusual about this document, and a different but similar document which uses the same themes and features (in fact the theme for the second document was created from the first one) doesn’t appear to cause the same issues. Both
these documents are stored on SkyDrive, and are being edited directly from there.
Initially I tried the much recommended tweaks of disabling hardware graphics acceleration and sub-pixel positioning, however neither of these has had any effect.
I investigated a bit further using Sysinternals Process Monitor, and found that while Word is using a lot of CPU it’s actually looping very, very quickly polling for the existence of the registry key “HKCU\Software\Microsoft\Avalon.Graphics”.
This key doesn’t exist on my system, and a quick test I conducted where I created it just lead to Word looping polling for more non-existent registry keys.
My system is a HP Folio 13 running Windows 8 Pro x64 with Office 2013 (RTM, not Beta) 32 bit. Both Windows and Office are fully patched, as is everything else on the system.
Thanks in advance for any help anyone can offer.
ChrisHello again,
After working on my problematic document some more, I believe I’ve found the cause of the issue.
@Microsofties – I think this one is either a bug or a dodgy OOTB template…
I noticed that the high CPU usage only seemed to occur when the document’s footer was displayed. Experimenting with some careful scrolling and zooming to hide footer (without actually using the “hide white-space” option) seemed to confirm this so I investigated
the footer a bit more.
My document was using the standard Word “Facet (Odd Page)” footer template with a couple of fields added to suit my needs, namely “Publish Date” and a page number.
The template seems to be structured such that the content of the footer is inside two nested text boxes (one inside the other). I also noticed previously that this footer template also appears to “jump” up each page and back down again as I scrolled.
So I deleted the footer and its text boxes, and recreated the same content, in the same position (using the standard paragraph alignment tools) by hand without the nested text boxes. This has, so far, fixed the issue!
I also noticed that the CPU usage dropped right down to idle the moment I deleted the nested text boxes.
Altogether, this leads me to conclude that the “Facet (Odd Page)” footer template in Word 2013 is the source of my issue. Specifically, I believe that the use of nested text boxes in this template causes Word’s interactions with the .Net 4.5 WPF to go a
bit nuts, as evidenced by the infinite loop of request for the non-existent “Avalon.Graphics” WPF registry key I mentioned previously.
It would be nice to see some feedback on this one, Microsoft people, if only to know if this is actually a general issue or is specific to my document!
Thanks, Chris -
High CPU usage when graphics card is put at work
I have a 13inch Air with 2GB RAM and 256GB with Windows 7 Ultimate 64bit. All possible updates have been installed.
I noticed some tearing when trying to move program windows across the screen so I started checking the CPU usage. I saw that it is spiking to 25-35% when moving a window across the screen.When you drag down a window you can see the different copies of the top bar across the screen. Not smooth at all like on a standard PC windows system. Same issue when scrolling through webpages which spikes the cpu
I also noticed a high cpu usage when playing mkv files 25-30% while on an Atom HTPC i get a lower load playing the same file. The Air should be faster than an atom with a nvidia 9400m when playing video files.
I already tried updating the nvidia files to the latest version on their site by hacking the driver inf but this did not resolve the issue.
Has anyone experienced the same or know what could be causing the beavior?
Many thanksMaybe my initial post was not clear so let me add some clarifications.
I have the problem with Aero disabled
I have the problem on the Apple site which does not have any flash content.
I have already hacked the lastest nvidia drivers to get them on my system which did not change anything. Can you provide a link to some other 'supported' beta drivers?
I am using the new 13 inch air so it has the newer graphics card so I would expect it to be faster than an old HTPC with a 9400m in it. I wasn't stating that my Air had a 9400m.
It would be great if someone you also do the test to check the cpu load:
- when playing a 720 mkv
- when dragging a window across the screen
Just open task manager and see if the CPU spikes.
Many thanks! -
High CPU Usage on Terminalserver (Win2k3)
Hi,
at the moment we are running an Exchange 2010 SP3 in combination with Outlook 2010 (Ver. 14.0.6123.5001 32bit).
Outlook is installed on Windows 7 fat clients, but most users access their mailbox with Outlook running on a Win2k3 Terminalserver (extended support till 2016).
While the users on the fat clients don't have any problems, the thin client users experience problems with high cpu usage.
Following example:
Terminalserver, 12 users, 6 running Outlook, 2 users splitting almost the whole cpu between them (usage around 90-100%).
This makes working on that terminalserver nearly impossible.
I tried safe mode, I tried disabling their add-ins, I tried deleting their terminalserver profile to no avail.
How can I figure out what's causing this?Hi,
Anti Virus email scanners are known to cause similar behavior, please first check if you have any Anti Virus scanner integrated with Outlook. Try to disable it, and check result.
A corrupted data file might also cause this kind of issue, try to repair your data file with Scanpst.exe tool.
Please refer to this article on how to use scanpst.exe:
http://office.microsoft.com/en-us/outlook-help/repair-outlook-data-files-pst-and-ost-HA102749454.aspx
Please also have a look at this thread, try the workarounds in it and see if issue persists:
http://answers.microsoft.com/en-us/office/forum/officeversion_other-outlook/constant-high-cpu-usage-when-outlook-open/b9a66791-ab73-4ecd-a73d-edf27102aa4e
Hope this helps.
Thanks,
Ethan Hua CHN
TechNet Community Support
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