Growing Pains - Move DB to new volume or to secondary server?

Exchange 2010, SP3 Update Rollup 6; Running Virtually (VMware) Server 2008 R2, SP1
2 servers - CAS, and MB, no DAG
800 Mailboxes, 14 Mailbox Databases. Largest is 421GB, other sizes are 208GB, 118GB, 114GB all others are under 100GB.
Users in the largest MB DB are experiencing Outlook performance problems:
- Outlook not responding for 1 to 60 seconds.
- Outlook stalls or hangs for just a few seconds when drafting a new email.
- Outlook disconnects and prompts for login credentials.
One thing to mention: - we have recently configured all users to use Non-Cached mode. While I suspect this to be the cause, we need to retain this setting because we run Outlook on Virtual Desktops and cannot have caching enabled.
I'm just wondering what is the best method to optimize Outlook performance?
A. Move the largest MB DB to another volume on the same server?
B. Move the largest MB DB to a new server?
C. Build a secondary CAS server?
D. B and C above?
E. Another suggestion?
Thank you.

Hello,
Firstly, it’s necessary to figure out whether the issue is related to the limitation on the CAS or MBX.
You can use performance monitor tool to check with this issue:
http://blogs.technet.com/b/mikelag/archive/2010/01/11/perfwiz-for-exchange-2010.aspx
Mailbox Server Counters
http://technet.microsoft.com/en-us/library/ff367871(v=exchg.141).aspx
Client Access Server Counters
http://technet.microsoft.com/en-us/library/ff367877(v=exchg.141).aspx
By the way, in best practice, it’s recommended to run Outlook clients in cached mode
Thanks,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support

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I get this error and the details when trying to access OWA. Server and user names have been changed to protect the innocent. :)
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Outlook Web Access could not connect to Microsoft Exchange. If the
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error details
Show details
Request
Url: https://remote.contoso.com:443/owa/default.aspx
Exception
Exception
type: Microsoft.Exchange.Data.Storage.ConnectionFailedTransientException
Exception
message: Cannot open mailbox /o=First
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Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String
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Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag,
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Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String
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Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag,
CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String
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Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag,
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Microsoft.Exchange.Data.Storage.MailboxSession.CreateMailboxSession(LogonType
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cultureInfo)
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Hi Esyxx,
Based on your description, I understand that you move Exchange Server Data to a new volume. And then encounter
issue when access OWA. If anything I misunderstand, please don’t hesitate to let me know.
à
I get this error and the details when trying to access OWA.
Would you please let me know whether all users encounter the same issue? Or just some specific users? After
moving, did you
manually mount the mailbox database? If access mailbox via Outlook, will still encounter any issue?
In addition, please run Exchange BPA and
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By the way, I noticed that you post screenshot here. However, pictures seems to be damaged. Would you please
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Regarding to moving Exchange Server Data, please also refer to following article and check if can help you.
Move the Exchange Server Data
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Best regards,
Justin Gu

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