GS60 Ghost Pro - Some parts of Steel Keyboard are not illuminated

Hi,
I bought myself a GS60 2PE Ghost Pro a couple of days ago. The Keyboard illumination was working fine at first, but today I noticed that some parts of my Steel Keyboard are not illuminated anymore. My laptop was updated by Windows Update Manager, so I thought it had something to do with newly installed updates. But I did a full system recovery with F3 and the keyboard is still not illuminated properly.
Any ideas what can fix this issue?

I have checked out the GS60 2PC (same generation as yours) and I saw what you mean.
I didn't notice this before when I tested the GS60 models.
When looking at the keyboard on smaller angle (<70°) you can see there is less light coming from the F1, F7, F8, F9, F11, TAB, CAPS, SHIFT, ENTER and Numpad keys.
The amount of light that is visible below the keys isn't consistent everywhere and that seems to suggest that the keyboard back-lighting isn't working properly at those keys.
Looking below the F7, F8, F9 keys, I see that only the top left part of the key is illuminated, while other keys (i.e. F2..F6) are also illuminated on the right part of the key.
I have checked with our R&D department and this is a design choice.
The F2..F6 keys have a symbol in the top-left and the bottom-right part of the key and the F1, F7..F9, F11 only have a symbol in the top-left, which doesn't require lighting in the lower right part of the key.
This also applies to the bigger keys (TAB, CAPS, SHIFT, ENTER and Numpad keys), only the center of the key where the symbol resides is illuminated.
When looking at the keyboard in dim/dark rooms the keyboard back-lighting works as expected and keys can easily be identified because the symbol on the key lights up.
I hope the attached pictures clarify the situation (It isn't easy to capture the real effect with a simple digital camera. The situation in the pictures actually look worse than viewing it in real life).
P.S.,
More pictures and a video in the attached Zip file.
The video might show the situation the best.

Similar Messages

  • Some keys on the keyboard are not working on my Qosmio F60

    Hi,
    I had my laptop 2 years now and never had any problems before but recently some of the keys on my laptop keyborad are not working like fn key, i, e, r, t, y, u, ,i, o, = etc. Curently I am using an external keyborad to overcome this problem. I did a complete reinstall but problem still persits.
    Can you please suggest where the problem might be. It is very confusing as some keys are working fine but some are not.
    Regards,
    Abhi89

    >Can you please suggest where the problem might be.
    In my opinion problem is defective keyboard. As you can see complete OS reinstallation didnt change anything. It must be hardware related issue.
    Sorry but I think keyboard must be replaced.

  • MSI GS60 Ghost Pro Golden Edition - A Combination of Stylish and High Performance.

     I have no idea who can say no to this shining and charming beauty....
    The BackStory
        When I studied at graduate school, I bought my first laptop, Asus F3J, of my life and brought it to school everyday. Actually it was a 2.9kg around laptop for gaming and I felt like carry a heavy brick. It was quite inconvient and kind of suffer for a person like me who was not doing fitness. After I graduated from school and was being a member of society, I decided to find a  laptop that was much lighter and easier to bright to work. Toshiba R830 was what I chose, but this time, the performance of playing some hardcore game wasn’t good enough since it doesn’t have a discrete graphics card.
    I started to believe there is a trade off between perforamnce and weight of laptop with these two experience. Until one day, I came across with MSI GS60 Ghost Pro at Computex 2014, it was a notebook weigh just around 2kg and uncompromising with high performance. In more detail, It had core I7 CPU、High-end GTX graphics card and two 256MB SSD within it. From that day, I know it is the notebook am looking for, it is a note book I can bring to work and also play game at home. Furthermore, MSI is going to issue the limited Golden edition of it around the end of year, it gave me one more reason to buy this “good stuff”, because both me and my girl think gold is the most fashion color in recent year, just like iphone. So that is the backstory, now i just have the golden one and is going to unbox it for you.
    The Main Specification
    MSI GS60 Ghost Pro 2QE Golden Edition:
    •   CPU: Core i7-4710HQ (2.5GHz – 3.5GHz)
    •   OS: Windows 8.1
    •   Display: 15.6″ WQHD+, IPS (2880*1620)
    •   Memory Supplied: 16G 2*8GB DDR3L 1600
    •   Graphics: NVIDIA GeForce GTX970M GDDR5 3GB
    •   Storage: 2 x 256GB M.2 SSD + 1TB 7200RPM HDD
    •   Wireless Lan: Killer 802.11 a/c
    The Unboxing
    It is a really big one, please do drive your car while buying this NB from the shop.
    Inside the main brown shipping box, there are MSI stylish back bag and the a black branded carry case.
    The back back is grey color with good material quality, it also a simple and fashion design which is suitable for young or stylish worker. The sense of touch is also good.
    There are several layers inside the bag, even more, a shock-absorbing laptop sleeve in it. What a surprise!!
    In the big black branded carry case. There are two black box, one is for accessory. One is for the main role “GS60” with sponge to protect it as you can see in the photo.
    Let see the accessory box first, a MSI gaming mouse、a MSI/SteelSeries Flux headset、a keyboard protector and a mouse pad.
    The mouse has red light shining on both side when it connect to the laptop. It’s really a gaiming stuff! We can also see the double braided cord that improved the durability.
    As “+” and “-“ these buttons in the middle of the mouse, user can adjust the sensity of the mouse instantly by these two bottons in the game. No need to waste your time finding the adjument UI within the game. It is such a good benefit for a gamer.
    The Flux headset has ear cushions with mesh-cloth material it let you feel comfortable when wear it. You also can find out the color of the shell beside the headset can be changed, one pair is MSI design in red color, the other one is pure black one.
    It also has a convenient design that the earmuff can be folded, in order to make the headset into a plat one and easy to put in your bag.
    The performance of the headset is high-end and highs that don’t get brittle. About the deep bass, it also quite stunning. Overall, it can make the music carry listener’s heart.
    It deserves you to put it on the top of your gaming headset list.
    Here we open another black box, the GS60 is packaging by the non-woven cloth.
    There are also the power adaptor、power cord and mini displayport to D-sub cable.
    By the way, the power adapter is 25.53 mm thick and 0.52kg. weigh, 19.5V and 7.7A output.
    Moreover, there are instruction manuals、several driver CDs and even two military dog tag with MSI logo, actually I am not a military lover, so I am going to use them as a key ring but not to hang on my neck.
    Finally, let us see a royal-like GS60 Ghost Pro Golden…
    Using Mg-Li alloy as the material, its chasis gains the advantage of both ultra-light and solid.
    According to MSI official website, the idea of design comes from the stealth fighter, so it shows dynamic streamline in its design. Beside the visual effect, it makes you feel comfortable when typing due to the slimmer front edge and solid palm rest. The high gloss finish and bright gold will reflect light, so it change color slightly in different lighting condition. Overall, it delivery supreme visual treat.
    To see a more apparent golden color, I put it on my sofa with yellow background.
    Shinging and charming….
    The fancy muscle curve and hire line surface make it elegant and gorgeous.  
    The shield and the MSI logo, they are delicated design without roughness.
    The black color keycap contrast with the golden chasis apparently.
    The touchpad looks cool as well, the material it made let the surface being anti-skidding and you wont leave your fingerprint on it.
    It has Dynaudio speaker and Steelseries keyboard these two famous brand as it high-end equipment. 4 channel speakers and comfortable tactile keyboard. Moreover, the Graphics card it equiped is GTX 970M,
    One of the lastest high-end Nvidia GTX graphics card. It is the first gaming notebook to equip GTX 970M .No doubt MSI regard themselves as the leader brand of gaming.
    Sound Blaster Cinema 2+Dyanudio, Bravo~~
    Let’s check the connectivity of this beauty.
    No ports but seried of cooling vents at the rear panel,in order to let air flow and palm rest feeling.
    being better.
    The left side of it located the microphone (line out) and headphone (line in) jack, two USB 3.0 ports, the power connector socket and a security port. Also the vent close to the rear panel. The metal golden jack can isolate much more noice and enhance the reality of music as not being distortion.
    The right side of GS60 located an USB 3.0 port, card reader, Mini DisplayPort, HDMI port, and GB LAN (RJ45). GS60 Ghost Pro can support 2 external moniotr with mini display and HDMI port. When playing PRG game, you can use the main one to play game, the other one can show a walkthrough. The last one, you can even use skype or outlook to connect others.
    The front side you can see the LED to show some fuction status. Such as the battary status and bloothtooth has been turned on or not..etc.
    From bottom of this notebook you can see the battery is not removable, I guess the idea probably come from iphone. In fact, I seldomly remove the battery when I using a laptop, unless it really heavy to carry. But this time, GS60 is not heavy, so it wont be a problem to me.
    I used the scaler to measure the actual weight and ruler to see how thin it is, the result cames out 19.95mm thin and 2.1kg weight. Is it really a gaming machine I used to think of?! Such an ultra-book style.
    As I know, all the gaming notebook used to be black and silver color, there are few gaming notebook with others color. MSI this time has find its way to make a breakthrough. Of course, the creative thinking and the adventurous action is what we need in gaming world!!  
    In a word, as you can see from the picture above ,the metallic feel of it is so attractive!!It is the most stylish and creative gaming notebook I have ever seen.
    All of above are the unboxing of hardware part.let’ talk about some function and feature of this treasure.
    Dragan Gaming Center which is preinstalled in this MSI laptop. With this application, you can monitor the status of the important elements in the system. You can also quick start a game or an utility through it.
    Fn+F7="Shift", according to the official website, the key can be used to change the mode of the notebook in 3 status, the default "Sport"mode、"Comfort" mode and "Green mode", it is a adjustment function to control the CPU and GPU workload in order to balance the performance and temperature
    Use "Shift" to switch the mode you prefer.
    Green- System locks both GPU and CPU chip temp.
    Comfort- System locks GPU chip temp and dynamic adjusts the GPU chip temp
    Sport- Defaut and without any control.
    I am not afraid about the high temperature and noise from fans, so I like to use the default one, Sport mode~
    If you are playing a game in the library, please do choose Green mode to keep the fan from being busy.
    The "Shift" is MSI exclusive function, the idea comes from the shifting gear in automobile.
    Here comes another interesting feature, which is called Killer Double Shot Pro.With this function,
    the GB LAN and Wireless LAN act like combined togather and user can acquire the bandwith from both.
    Killer Netwok Manager UI
    This network technology also offers you a smooth background when playing game, because you can set the gaming applications as higher priority to use the bandwith than others. What a bravo feature!!
    The highest resolution of GS60 Ghost Pro is 2880*1620 which is also called 3K,
    as you can see from the screenshot below, when playing game you gain much more visual delight.
    With the HDMI and mini display output, you can enjoy a 1+2 matrix display function.
    With the XSplit Gamecaster preintalled in GS60, you can share your game just in time through live streaming while playing it. however, I won't use this function because I don't wanna share my skill to the others, hahaha~~
    The Steal Series Engine, it is my favorite. You can set the keypress macro、text macro or lauch application just in one key. For example, while playing Leaque of Legend, we always need to press Q、W、E、R、T
    immediately, but with keypress macro function, you can trigger them just in one key. Quite convient, isn't it?
    You can also choose the color you want for the keyboard backlit with Steal Series Egine. This function shows the gaming feature indeed.  
    That's see the multi-color backlit of it. What a show off!!!
    Below is the hardware information showed by Nvidia Experience UI and GPU Z
    GeForce GTX 970M with DDR5 3G and I7-4710HQ!!
    I can't wait to see the 3D MARK 11 P score...
    Here it got P9272 at sport mode. Outstanding!!
    For 3D MARK Fire Strike, it got 6515 at sport mode. I have to say that GS60 Ghost Pro punches above its weight.
    The result of Valley Benchmark 1.0 is below, score 1560 and FPS is 37.3.
    Testing the Call of duty Ghost with FRAPS, while play the game, it goes smoothly and the fps showed at top-left is around 100~200. As you can see the delicated scenery and character there, it seems like act in the reality.
    The sequencial read of these two SSD is 1022MB/s, it features from the Super RAID technology. Applying the RAID 0 technical usually used in server into SSD to make the IOPS much better.
    Take a look at its outward appearance again, bring it oudoor to see its color under natural light.
    Fantastic~~
    I would like to say, the GS60 Ghost Pro Golden is Lamborghini in gaming laptop!! It will be all the rage.

    This year, GTX970M performance is even better than 880M, with GS60's slim design, I can only say the advance of technology is so amazing!!!

  • [Solved] gs60 ghost pro triple monitor setup??

    any one try to put a display port hub on the gs60 ghost pro something like the 3d-club MST
    link: http://www.club-3d.com/index.php/products/reader.en/product/mst-hub-1-3.html
    i have a triple monitor setup for my desktop machine and i was wondering if it is possible to just plug my gs60 into a USB hub for sound, keyboard, and mouse. then a MST display port hub just dock and game. from what i read online the GTX 870M will work in this configuration i just want to know if anyone here has tried it?

    Quote from: Yippyyay;104043
    any one try to put a display port hub on the gs60 ghost pro something like the 3d-club MST
    link: http://www.club-3d.com/index.php/products/reader.en/product/mst-hub-1-3.html
    i have a triple monitor setup for my desktop machine and i was wondering if it is possible to just plug my gs60 into a USB hub for sound, keyboard, and mouse. then a MST display port hub just dock and game. from what i read online the GTX 870M will work in this configuration i just want to know if anyone here has tried it?
    Yes, it works.

  • GS60 Ghost Pro 3k - Temperature problems

    Greetings,
    I recently purchased a GS60 Ghost Pro 3k and it is brilliant. I do however run into heat problems. While i expected its sleek-style coupled with its 870M ro cause it to get very hot. I did not however expect it on virtually every single game. I would expect average games, that don't tax this GPU, to run efficient and cold simply because the load is low. However, 9/10 games i play on this thing it reaches DANGEROUS temps within minutes. I mean games that would run aon the Intel GPU. Sometimes i even force the intel GPU just to keep the heat down. Does anyone know of any tweaks/software i could use to cap the max load of this 870M? or other ideas. Examples i have of this are basically LoL is the only game so far that stays relatively cold. Its not just titles like BF4 on ultra at 3k that cause this thing to heat up. I can sit in menu's of Expedition Conquistador using windowed-mode on medium settings and hit 90 degrees. This is just poor optimization since the 870m shouldnt even know its running a game the load should be that low. Any ideas?
    Regards,

    Well i say the difference because you notice a drastic frame-rate/load/temp difference when you run things in windowed. So it is less work on the system, i am not worried about the 3k desktop but i will do some testing. While i agree in the power needed to go from 1080 to 3k, i don't think anything outside 3D or video would matter, maybe a bit more mem.
    As for the temps, Disappointing. Not only is it uncomfortable to game on at these temps its significantly lowering the lifespan to maintain temps like this for extended periods of time. Hot to touch, is too hot. Its only a matter of time before the soldering goes and it wont turn on or i get artifacts.
    My post is more about the fact i know it CAN get to these temps when pushed high. I figured 2 of 10 of my titles would do this. Not all of them. Its just a surprise and a let down is all.

  • Where to buy msi GS60 Ghost Pro 3K?

    Where can i buy the msi GS60 Ghost pro with the 3K screen without any OS installed?

    I'm not sure they offer it without any OS installed.

  • G Sync with GS60 Ghost Pro?

    Hi everyone
    I am looking to buy a new monitor to use with my GS60 Ghost Pro. My GPU is the GTX 870m. Can somebody please tell me whether the laptop is compatible with NVIDIA's g sync technology?
    Thanks
    Phil

    Quote from: Gorefiend on 12-February-15, 17:33:35
    According to MSI customer service, the laptop does support gsync:
    Dear Customer,
    This laptop can support this function.
    Thank you and have a nice day!
    Really?!?!?!
    But from NVIDIA website, only desktop GPUs is available for this feature. 
    http://www.geforce.com/hardware/technology/g-sync/supported-gpus

  • Sharing new GS60 Ghost Pro video on youtube

    Since the new nvidia GTX970M had launched weeks ago, msi now is offering GS60 Ghost Pro to the market.
    Let's watch the youtube video and see how good it is!!

    Quote from: 我愛星巴克 on 11-December-14, 15:55:12
    this video mention all key features very clear and easily to read it, I like simply style!
    Combine all the most wanted gaming features and designed in slim shape with light weight, the GS60 Ghost Pro is no wonder the top list in user's "MUST BUY"!

  • GS60 Ghost Pro GPU fan rattle

    Hi there
    I had my GS60 Ghost Pro (2E-056AU) for around 5 months now and am generally very happy with it. However, recently there has been a rattling noise coming from the GPU fan (left side) whenever the GPU is in use. Has anybody else had this problem? Is there a trick how to fix it by myself?
    Thanks for your support!

    sounds like your GPU fan is defected or layer in fan is begining to wear off which means you will have to send laptop into repair and have fan exchanged to new one.

  • Upgradability on msi gs60 ghost pro and msi gs60 ghost pro 3K edition

    What can I upgrade on the msi gs60 ghost pro and msi gs60 ghost pro 3K edition. I'm considering on buying a msi gs60 ghost pro 3K edition on newegg but I don't want to be stuck with a 128 GB SSD and 12 GB of RAM

    Quote from: kristoffer.eik on 09-May-14, 17:07:49
    What can I upgrade on the msi gs60 ghost pro and msi gs60 ghost pro 3K edition. I'm considering on buying a msi gs60 ghost pro 3K edition on newegg but I don't want to be stuck with a 128 GB SSD and 12 GB of RAM
    So far what i've been able to see on my gs60 ghost pro (2pe), ram is upgradable, you have to n2 slots where there is only 1 in 128 gb ssd (weird size not the new standard), the normal 2,5" drive is an easy upgradable.
    Ask if there is something else you need to know.

  • MSI GS60 Ghost Pro 3K review from Tech Radar

    http://www.techradar.com/us/reviews/pc-mac/laptops-portable-pcs/laptops-and-netbooks/msi-gs60-ghost-pro-3k-1241650/review#articleContent

    I like the comment of the Pros points, and for the Cons, any of slim notebook will have same status,
     it's not a problem, it's a natural material and mechanical limitation comes with higher temp result.

  • MSI GS60 Ghost Pro 4K-079 w/ Dark Screen

    Hey folks.  I recently purchased a MSI GS60 Ghost Pro 4K-079.  All-in-all I am happy with the laptop but I've noticed that the color representation seems very dark.  Specifically it looks like the yellows are not very bright.  To try to determine if it's a hardware or software issue I've tried:
    - Full desktop screenshot captures on the MSI GS60 and then brought over to another laptop to display.  Colors look fine there.
    - Loaded up Ubuntu on a USB stick and booted to that.  Color representation still appears dark in that OS.
    Where should I go from here?  Contact MSI Tech. Support?

    Most likely that is your best option.
    >>How to contact MSI.<<

  • Some letters on my external keyboard are not working. What going on?

    Some of the letters on my external keyboard are not working. What's going on?

    Are you certain you are using a keyboard layout that matches the hardware layout?
    Check here:
    Settings > General >Keyboard >Keyboards

  • Part compatibility question -- keyboards are model/processor specific?

    I'm pretty sure people list out keyboards as compatible with certain CPU, as a way to identify the form factor -- but is it true that the keyboard varies within the macbook prop line? I mean, other than between the unibody aluminum and (what I call) the "classic" types?
    In other words, there are only 2 types for the 17" right?

    Keyboards are not model or processor specific, but they are likely to be specific to a design. This means you cannot simply replace an existing keyboard with any other keyboard because of physical and electronic compatibility concerns.
    Your model has one keyboard. That particular keyboard is available from Apple in one of four language customizations (at least on the newest models.)

  • My Macbook Pro (bought in 2013) function keys are not working

    My Macbook Pro (bought in 2013) function keys are not working. The function keys ie the volume and brightness are not working at all both with one single tap and with the function button. I have checked the settings for the keyboard but nothing seems to stand out that is making the keys not work?
    Please can you help?
    Thanks
    Kat

    Some might suggest resetting the SMC, but I don't really think that will solve the problem. You can try, though.
    I would suggest, since you're still under warranty, taking your machine to your local Apple Store/AASP and letting them fix the problem. It could be any sort of hardware problem. Only the Apple techs have the tools to properly diagnose and repair the machine.
    Clinton

Maybe you are looking for

  • Create Quotation with reference to Quotation

    After we create a Quotation with reference to second quotation. It is coming all data with material and pricing in second quotation. Since only one Condition type value is not coming. This condition value is maintaining the manual and mandatory in pr

  • Removing prev added keywords from main Query HUD

    Can anybody help with this .... I've been keywording a back-catalogue in Aperture over the last 2-3 days, mostly with a dedicated keywords I've prepared in the Keyword HUD, but also some misc ones. I can see that every keyword I've used to-date is lo

  • Leica Noctilux-M 1:1/50 and LR 4.3

    I cannot find my lens Leica Noctilux-M 1:1/50 in the list regarding lens correction in LR 4.3. LR suggests the 0.95 version of the lens. Will that do or is it possible to add my lens to the list?

  • Some Photoshop images don't show

    Searching Adobe web documentation did not turn up an answer. Win7 64-bit, lots of RAM, Ivy Bridge i7 3970 processor. (i7 for sure... I think I got the processor number right...) I use Bridge CC. *Some* of my Photoshop (CC) images are remaining icons

  • Why isn't my app store working with iOS 6?

    I cannot use my app store. It keeps telling me the app store is unavailable. Is anyone else having this issue?