GS70 2QE - Help needed.... non of my USB ports work :(

Hi guys and gyals...
First time posting here and I wish it was in a positive light but unfortunatley I have an error on my laptop thats preventing me from using it.
So I purchased a GS70 2QE with 970m and 4720 processor. I was very happy for the first two days with its performance until the time I had to use the USB ports. I realise that non of them work at all. Im normally quite good at solving tech issues but this one is going beyond me. Ive done updates on all intel/windows/nvidia drivers as far as I can tell, plus Ive checked the BIOS for usb settings and they are all enabled. Ive switched off the power saving for usb function as well as doing TWO complete reinstalls of windows and still I have no usb.
On the device manager all usb devices seem errorless except one... 'unknown USB device (link in compliance mode)', might I add that nothing is plugged in at this time. Clicking on this brings up the following:
"Windows has stopped this device because it has reported problems. (Code 43)
The SuperSpeed link to the USB device keeps going to an error state Compliance. If the device is removable, remove the device and then disable/enable from device manager to recover."
Ive attempted to uninstall all usb devices and reboot yet windows just reinstalls the same things and I get the same issue.
Now unfortunatley MSI arent so great. Ive called their UK support number 4 times and its just rang through after 30 mins each time. I have also sent an email to support.... no response.... What the hell is this all about... when I purchase a machine thats this expensive I kinda expect some support value.
Anyway Im in limbo now, cant work, cant game, cant do anything but browse the net with my trackpad. Other than this issue Im happy with the laptop.

Im on win 8.1 out of the box. On 8.1 page theres no drivers for usb 3.0. Now I know there is a problem whereby intel havent released drivers for usb 3.0, all drivers are being given by microsoft as I understand, and the only work around is to use win 7 drivers that are edited. Now I have tried this and while the extensibile host controller accepts the new driver it still doesnt make the ports work. Im hoping that this issue with intel and usb 3.0 is the problem as I would like to solve this out as a software problem as opposed to sending it off for a hardware fix.
After your post I downloaded the win7 usb 3.0 drivers and eventually edited them as per this page:
Google search: plugable windows 8 and host controllers
As I stated above, no luck....

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Cheers
Rod
Message was edited by: Rod Hagen

GS70 2QE - Help needed.... non of my USB ports work :(

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