GSM calls not going thru randomly on iPhone4
hi,
my iPhone 4 has started acting up recently. it is not jailbroken, the iOS is 4.1 and i keep my wifi switched on 24x7. i can make calls thru viber / skype, browse the internet, download emails, play games etc. however, at random, i have noticed that when i make a call thru the gsm network, the phone just shows endless calling, the minute counter does not start up at all and there is dead silence on both handset / speaker. the call does not go thru. same is with sms. if i send an sms, the phone just shows endless sending and later on, in messages, it shows sending failed. gsm connection shows the signal but no functionality can be used till i switch the phone off and restart it back up. i have used the phone since august 2010 but nothing like this upto now. this has happened twice in the past ten days.
any advice would be greatly appreciated.
Amer.
thanx for your reply... i tried reset network connections the first time this happened but it did not help as the problem came up a second time after 2-3 days. i was sure that the carrier is not related as my wife has iPhone 3GS and she has not had any problem during this time but to eliminate any possibility , i called the carrier and they said there are no network problems. the last time i restarted my iPhone was 2 days back and so far the problem has not come up.
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Calling Numbner:22324086
Called Number: 23823690
CUCM:192.168.1.241 and 242
CUBE:192.168.1.10
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ip address trusted list
ipv4 0.0.0.0 0.0.0.0
dtmf-interworking rtp-nte
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
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no supplementary-service h225-notify cid-update
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
fax protocol none
no fax-relay sg3-to-g3
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voice class codec 2
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codec preference 2 g711ulaw
codec preference 3 g729br8
codec preference 4 g729r8
voice translation-rule 1
rule 1 /.*\(....\)/ /\1/
voice translation-rule 3
rule 1 /^9/ //
voice translation-rule 4
rule 1 /\+/ /900/
rule 2 /^\(9\)\(.......$\)/ /99\2/
rule 3 /^\(2\)\(.......$\)/ /92\2/
rule 4 /^0/ /90/
rule 5 /^1/ /9001/
rule 6 /^3/ /9003/
rule 7 /^4/ /9004/
rule 8 /^5/ /9005/
rule 9 /^6/ /9006/
rule 10 /^7/ /9007/
rule 11 /^8/ /9008/
rule 12 /^9/ /9009/
rule 13 /^2/ /9002/
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rule 2 /^9/ //
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translate calling 4
translate called 1
voice translation-profile SIP_Outgoing
translate calling 5
translate called 3
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speed auto
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ip address 10.249.13.130 255.255.255.252
duplex auto
speed auto
interface FastEthernet0/0
ip address 192.168.1.10 255.255.255.0
duplex auto
speed auto
interface FastEthernet0/1
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ip address 10.249.13.130 255.255.255.252
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destination-pattern 4086
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voice-class sip dtmf-relay force rtp-nte
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voice-class sip bind control source-interface FastEthernet0/0
voice-class sip bind media source-interface FastEthernet0/0
dtmf-relay sip-notify
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destination-pattern 4086
session protocol sipv2
session target ipv4:192.168.1.241:5060
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voice-class sip dtmf-relay force rtp-nte
no voice-class sip outbound-proxy
voice-class sip bind control source-interface FastEthernet0/0
voice-class sip bind media source-interface FastEthernet0/0
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translation-profile incoming SIP_Incoming
translation-profile outgoing SIP_Outgoing
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voice class codec 2
codec preference 1 g711alaw
codec preference 2 g711ulaw
codec preference 3 g729br8
codec preference 4 g729r8
voice translation-rule 1
rule 1 /.*\(....\)/ /\1/
voice translation-rule 3
rule 1 /^9/ //
voice translation-rule 4
rule 1 /\+/ /900/
rule 2 /^\(9\)\(.......$\)/ /99\2/
rule 3 /^\(2\)\(.......$\)/ /92\2/
rule 4 /^0/ /90/
rule 5 /^1/ /9001/
rule 6 /^3/ /9003/
rule 7 /^4/ /9004/
rule 8 /^5/ /9005/
rule 9 /^6/ /9006/
rule 10 /^7/ /9007/
rule 11 /^8/ /9008/
rule 12 /^9/ /9009/
rule 13 /^2/ /9002/
voice translation-rule 5
rule 1 // /2232/
rule 2 /^9/ //
voice translation-profile SIP_Incoming
translate calling 4
translate called 1
voice translation-profile SIP_Outgoing
translate calling 5
translate called 3
dial-peer voice 889 voip
description **SIP Trunk to CUCM**
destination-pattern 4086
session protocol sipv2
session target ipv4:192.168.1.242:5060
voice-class codec 2
voice-class sip dtmf-relay force rtp-nte
no voice-class sip outbound-proxy
voice-class sip bind control source-interface FastEthernet0/0
voice-class sip bind media source-interface FastEthernet0/0
dtmf-relay sip-notify
no vad
dial-peer voice 890 voip
description **SIP Trunk to CUCM2**
destination-pattern 4086
session protocol sipv2
session target ipv4:192.168.1.241:5060
voice-class codec 2
voice-class sip dtmf-relay force rtp-nte
no voice-class sip outbound-proxy
voice-class sip bind control source-interface FastEthernet0/0
voice-class sip bind media source-interface FastEthernet0/0
dtmf-relay sip-notify
no vad
dial-peer voice 888 voip
description **SIP Trunk to CYTA OUTGOING**
translation-profile incoming SIP_Incoming
translation-profile outgoing SIP_Outgoing
destination-pattern 9T
session protocol sipv2
session target sip-server
incoming called-number .
voice-class codec 2
voice-class sip dtmf-relay force rtp-nte
dtmf-relay rtp-nte
no vadHi Aok
I change the default value for IPVMS from g711ulaw to g711alaw but the results remained the same
Also i have restarted the IPVMS
SIP-GW#
SIP-GW#
*Mar 5 14:19:57.854: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:[email protected]:5060;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 192.168.1.241:5060;branch=z9hG4bK79816bbd4196
From: ;tag=38874~3aaec7ea-69ca-40db-8e65-34e9ff7aa74d-80213498
To: ;tag=125E62C-1354
Date: Tue, 05 Mar 2013 13:52:31 GMT
Call-ID: [email protected]
Supported: timer,resource-priority,replaces
Min-SE: 1800
User-Agent: Cisco-CUCM9.0
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 102 INVITE
Max-Forwards: 70
Expires: 180
Allow-Events: presence
Supported: X-cisco-srtp-fallback
Supported: Geolocation
Session-Expires: 1800;refresher=uac
P-Asserted-Identity:
Remote-Party-ID: ;party=calling;screen=yes;privacy=off
Contact:
Content-Type: application/sdp
Content-Length: 244
v=0
o=CiscoSystemsCCM-SIP 38874 2 IN IP4 192.168.1.241
s=SIP Call
c=IN IP4 0.0.0.0
b=TIAS:64000
b=AS:64
t=0 0
m=audio 24784 RTP/AVP 8 101
a=rtpmap:8 PCMA/8000
a=ptime:20
a=inactive
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
*Mar 5 14:19:57.878: //717/DC740C800000/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:[email protected]:5060;transport=udp SIP/2.0
Via: SIP/2.0/UDP 10.249.13.130:5060;branch=z9hG4bK355253C
From: [email protected]>;tag=125E594-5C7
To: [email protected]>;tag=h7g4Esbg_945723725-1362491526714
Date: Tue, 05 Mar 2013 14:19:57 GMT
Call-ID: [email protected]
Route:
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 3698592896-0000065536-0000000107-4043417792
User-Agent: Cisco-SIPGateway/IOS-12.x
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 102 INVITE
Max-Forwards: 70
Timestamp: 1362493197
Contact:
Expires: 60
Allow-Events: telephone-event
Content-Type: application/sdp
Content-Length: 262
v=0
o=CiscoSystemsSIP-GW-UserAgent 6506 3807 IN IP4 10.249.13.130
s=SIP Call
c=IN IP4 10.249.13.130
t=0 0
m=audio 19234 RTP/AVP 8 101
c=IN IP4 10.249.13.130
a=inactive
a=rtpmap:8 PCMA/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20
*Mar 5 14:19:57.878: //716/DC740C800000/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/TCP 192.168.1.241:5060;branch=z9hG4bK79816bbd4196
From: ;tag=38874~3aaec7ea-69ca-40db-8e65-34e9ff7aa74d-80213498
To: ;tag=125E62C-1354
Date: Tue, 05 Mar 2013 14:19:57 GMT
Call-ID: [email protected]
CSeq: 102 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-12.x
Content-Length: 0
*Mar 5 14:19:57.926: //717/DC740C800000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.249.13.130:5060;branch=z9hG4bK355253C
To: [email protected]>;tag=h7g4Esbg_945723725-1362491526714
From: [email protected]>;tag=125E594-5C7
Call-ID: [email protected]
CSeq: 102 INVITE
Contact:
Require: timer
Session-Expires: 1800;refresher=uac
Content-Type: application/sdp
Content-Length: 213
Allow: ACK, BYE, CANCEL, INVITE, OPTIONS, PRACK, REFER, NOTIFY, UPDATE, INFO
Accept: application/media_control+xml
Accept: application/sdp
Accept: application/x-broadworks-call-center+xml
v=0
o=BroadWorks 96335268 2 IN IP4 10.224.42.164
s=-
c=IN IP4 10.224.42.72
t=0 0
m=audio 54932 RTP/AVP 8 101
a=rtpmap:8 PCMA/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20
a=inactive
*Mar 5 14:19:57.942: //716/DC740C800000/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/TCP 192.168.1.241:5060;branch=z9hG4bK79816bbd4196
From: ;tag=38874~3aaec7ea-69ca-40db-8e65-34e9ff7aa74d-80213498
To: ;tag=125E62C-1354
Date: Tue, 05 Mar 2013 14:19:57 GMT
Call-ID: [email protected]
CSeq: 102 INVITE
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Contact:
Supported: replaces
Supported: sdp-anat
Server: Cisco-SIPGateway/IOS-12.x
Session-Expires: 1800;refresher=uac
Require: timer
Supported: timer
Content-Type: application/sdp
Content-Length: 259
v=0
o=CiscoSystemsSIP-GW-UserAgent 9410 5774 IN IP4 192.168.1.10
s=SIP Call
c=IN IP4 192.168.1.10
t=0 0
m=audio 19314 RTP/AVP 8 101
c=IN IP4 192.168.1.10
a=inactive
a=rtpmap:8 PCMA/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20
*Mar 5 14:19:57.946: //717/DC740C800000/SIP/Msg/ccsipDisplayMsg:
Sent:
ACK sip:[email protected]:5060;transport=udp SIP/2.0
Via: SIP/2.0/UDP 10.249.13.130:5060;branch=z9hG4bK3562A4
From: [email protected]>;tag=125E594-5C7
To: [email protected]>;tag=h7g4Esbg_945723725-1362491526714
Date: Tue, 05 Mar 2013 14:19:57 GMT
Call-ID: [email protected]
Route:
Max-Forwards: 70
CSeq: 102 ACK
Allow-Events: telephone-event
Content-Length: 0
*Mar 5 14:19:57.946: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:[email protected]:5060;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 192.168.1.241:5060;branch=z9hG4bK798246ab3597
From: ;tag=38874~3aaec7ea-69ca-40db-8e65-34e9ff7aa74d-80213498
To: ;tag=125E62C-1354
Date: Tue, 05 Mar 2013 13:52:31 GMT
Call-ID: [email protected]
Max-Forwards: 70
CSeq: 102 ACK
Allow-Events: presence
Content-Length: 0
*Mar 5 14:19:58.146: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:[email protected]:5060;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 192.168.1.241:5060;branch=z9hG4bK7983739137ab
From: ;tag=38874~3aaec7ea-69ca-40db-8e65-34e9ff7aa74d-80213498
To: ;tag=125E62C-1354
Date: Tue, 05 Mar 2013 13:52:31 GMT
Call-ID: [email protected]
Supported: timer,resource-priority,replaces
Min-SE: 1800
User-Agent: Cisco-CUCM9.0
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 103 INVITE
Max-Forwards: 70
Expires: 180
Allow-Events: presence
Supported: X-cisco-srtp-fallback
Supported: Geolocation
Session-Expires: 1800;refresher=uac
P-Asserted-Identity:
Remote-Party-ID: ;party=calling;screen=yes;privacy=off
Contact:
Content-Length: 0
*Mar 5 14:19:58.158: //717/DC740C800000/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:[email protected]:5060;transport=udp SIP/2.0
Via: SIP/2.0/UDP 10.249.13.130:5060;branch=z9hG4bK3571933
From: [email protected]>;tag=125E594-5C7
To: [email protected]>;tag=h7g4Esbg_945723725-1362491526714
Date: Tue, 05 Mar 2013 14:19:58 GMT
Call-ID: [email protected]
Route:
Supported: timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 3698592896-0000065536-0000000107-4043417792
User-Agent: Cisco-SIPGateway/IOS-12.x
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 103 INVITE
Max-Forwards: 70
Timestamp: 1362493198
Contact:
Expires: 60
Allow-Events: telephone-event
Content-Length: 0
*Mar 5 14:19:58.158: //716/DC740C800000/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/TCP 192.168.1.241:5060;branch=z9hG4bK7983739137ab
From: ;tag=38874~3aaec7ea-69ca-40db-8e65-34e9ff7aa74d-80213498
To: ;tag=125E62C-1354
Date: Tue, 05 Mar 2013 14:19:58 GMT
Call-ID: [email protected]
CSeq: 103 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-12.x
Content-Length: 0
*Mar 5 14:19:58.218: //717/DC740C800000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.249.13.130:5060;branch=z9hG4bK3571933
To: [email protected]>;tag=h7g4Esbg_945723725-1362491526714
From: [email protected]>;tag=125E594-5C7
Call-ID: [email protected]
CSeq: 103 INVITE
Contact:
Require: timer
Session-Expires: 1800;refresher=uac
Content-Type: application/sdp
Content-Length: 216
Allow: ACK, BYE, CANCEL, INVITE, OPTIONS, PRACK, REFER, NOTIFY, UPDATE, INFO
Accept: application/media_control+xml
Accept: application/sdp
Accept: application/x-broadworks-call-center+xml
v=0
o=BroadWorks 96335268 3 IN IP4 10.224.42.164
s=-
c=IN IP4 10.224.42.72
t=0 0
m=audio 54932 RTP/AVP 8 18 96 99
a=rtpmap:96 AMR/8000
a=rtpmap:99 telephone-event/8000
a=fmtp:99 0-15
a=ptime:20
a=sendrecv
*Mar 5 14:19:58.234: //716/DC740C800000/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/TCP 192.168.1.241:5060;branch=z9hG4bK7983739137ab
From: ;tag=38874~3aaec7ea-69ca-40db-8e65-34e9ff7aa74d-80213498
To: ;tag=125E62C-1354
Date: Tue, 05 Mar 2013 14:19:58 GMT
Call-ID: [email protected]
CSeq: 103 INVITE
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Contact:
Supported: replaces
Supported: sdp-anat
Server: Cisco-SIPGateway/IOS-12.x
Session-Expires: 1800;refresher=uac
Require: timer
Supported: timer
Content-Type: application/sdp
Content-Length: 283
v=0
o=CiscoSystemsSIP-GW-UserAgent 9410 5775 IN IP4 192.168.1.10
s=SIP Call
c=IN IP4 192.168.1.10
t=0 0
m=audio 19314 RTP/AVP 8 18 101
c=IN IP4 192.168.1.10
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=yes
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
*Mar 5 14:19:58.242: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:[email protected]:5060;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 192.168.1.241:5060;branch=z9hG4bK7985648033f2
From: ;tag=38874~3aaec7ea-69ca-40db-8e65-34e9ff7aa74d-80213498
To: ;tag=125E62C-1354
Date: Tue, 05 Mar 2013 13:52:31 GMT
Call-ID: [email protected]
Max-Forwards: 70
CSeq: 103 ACK
Allow-Events: presence
Content-Type: application/sdp
Content-Length: 192
v=0
o=CiscoSystemsCCM-SIP 38874 3 IN IP4 192.168.1.241
s=SIP Call
c=IN IP4 192.168.1.241
t=0 0
m=audio 4000 RTP/AVP 8
a=X-cisco-media:umoh
a=rtpmap:8 PCMA/8000
a=ptime:20
a=sendonly
*Mar 5 14:19:58.262: //717/DC740C800000/SIP/Msg/ccsipDisplayMsg:
Sent:
ACK sip:[email protected]:5060;transport=udp SIP/2.0
Via: SIP/2.0/UDP 10.249.13.130:5060;branch=z9hG4bK358582
From: [email protected]>;tag=125E594-5C7
To: [email protected]>;tag=h7g4Esbg_945723725-1362491526714
Date: Tue, 05 Mar 2013 14:19:58 GMT
Call-ID: [email protected]
Route:
Max-Forwards: 70
CSeq: 103 ACK
Allow-Events: telephone-event
Content-Type: application/sdp
Content-Length: 259
v=0
o=CiscoSystemsSIP-GW-UserAgent 6506 3808 IN IP4 10.249.13.130
s=SIP Call
c=IN IP4 10.249.13.130
t=0 0
m=audio 19234 RTP/AVP 8 99
c=IN IP4 10.249.13.130
a=sendonly
a=rtpmap:8 PCMA/8000
a=rtpmap:99 telephone-event/8000
a=fmtp:99 0-15
a=ptime:20
SIP-GW#
SIP-GW#sh voip rtp connections
VoIP RTP active connections :
No. CallId dstCallId LocalRTP RmtRTP LocalIP RemoteIP
1 716 717 19314 4000 192.168.1.10 192.168.1.241
2 717 716 19234 54932 10.249.13.130 10.224.42.72
Found 2 active RTP connections -
Ford Sync and my iphone4s are having one major issue. When I receive a call, it goes into privacy mode. I have been on Ford's web site and no one knows the answer. It is just when I receive calls. What to do? I have used a Blackberry Storm 2 in this same vehicle and no problems.
Thanks for the quick resonse Kilted Tim. Are you from Scotland? My wife is.
I decided to try to do two things this morning to resolve this privacy problem. The first is, I restored my wife;s phone from itunes--in spite of the fact that the Apple tech at the Genius Bar in Tampa said that reloading the firmware is not the problem and it must be Ford. This took about 15 minutes to download, restore and verify. One must resist the temptation to disconnect the phone because I had a popup by the system tray ( I'm using Win7) that said I can now use the phone but itunes was still doing stuff so I just let it do it's thing until it (itunes) told me to use the phone. Went down to the car and my privacy issue is resolved.
I also went to syncmyride to download the version checker. A word of advice this does not work well if at all on google Chrome. I went to Explorer and it worked fine. I was on a chat line about a week ago and was told that google Chrome will work with syncmyride.com. So much for their knowledge. -
I have been using IPHONE and sync my music from my computer. However, i can no longer do this. It all goes thru the same motions, but the newer songs i want to put on my phone are not there.
Please list what "tried everything" includes.
-
Both iPhone 4 and iPhone 5 in same plan can't place calls or when call goes thru the other person can't hear me. I went to the Verizon store and they are replacing the iPhone 4 but suggested I go to Apple store(ugh!) to get replacement of whic I know they won't have. So I want to know what the heck is going on that both phones have this problem after attempting other phones, in-network, out of network,landlines, etc. I can do my apps, sometimes the texts don't go thru for non-verizon or non-iPhones. I can recieve most emails, twitter but at times even they lag for a day behind. I reboot and that helps.
RLites22,
I can understand your concern about the insurance you have on the line. I want to make sure that I put a fresh pair of eyes on your account to find out exactly what is going on. I did send you a Direct Message. Can you please respond back to me in the direct message so we can go over the account specifics. I really hope to hear back from you soon.
KevinR_VZW
Follow us on Twitter @VZWSupport
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